Yes yes at lease when I came inside this Decatur McDonald's I was shocked that the inside service was ok good & fast yeah a total shock cause at other dekalb county McDonald's south Hairston road there it's drive Thu 1st & inside 2nd when they get drive th window down plus they be upsetting there customers but at this McDonald's none of that good employees as well which totally blew me away so a must return big time now no inside play area for the kids read more

McDonald's - Fast Food Near Me - Decatur, Georgia

This is worst mc Donald's I order a meal and asked for a cup of water as I had to take my daily medicine they charged me 1$ for cup of water. read more

McDonald's - Cup of water is $1 not complimentary - Fast Food Near Me - Decatur, Georgia

Visited: 11/16/24 | Spent: $7 - Reviewing a McDonald's in 2024? Crazy, right? But THIS McDonald's deserves a shoutout for its exceptional customer service--at 2 AM on a weekend, no less! After a fun night out with friends, I was hit with a craving for hot, chocolate chip cookies. Simple enough order, but at 2 AM? I wasn't expecting much. To my surprise, the staff went above and beyond, baking me fresh cookies and even serving up some piping hot fries that I got for free by using the McDonald's app. The team's kindness and effort at that hour left me so impressed. If their service is this good in the middle of the night, I can only imagine how great it must be during regular hours. Thank you for ending my night on such a sweet (and salty) note! read more

Not a fan of fast food but late night munchies I guess. cool staff. hot food. extra of what i asked for. Thanks read more

McDonald's - Fast Food Near Me - Decatur, Georgia

Worse place ever !!! Manger needs to be fired!! She was touch food without gloves.. updated the picture!! Also the employee was not wearing uniform!!! She picked the food from floor and put it the bag as she handed that to the customer read more

McDonald's - She handed the drop food to customers - Fast Food Near Me - Decatur, Georgia

McDonald's have the best fries ever and they always have fresh fries. My favorite location

I ordered an Large fry and this is all the fries they put in. Then I asked about the amount they told me that's a large fry. No tf it's not! I'm so sick of mfs shortening my order when I pay these high a** prices. read more

McDonald's - a hand holding a box of french fries - Fast Food Near Me - Decatur, Georgia

Oof. This one was rough. I ordered four McNuggets and a McChicken. I got three nuggets and a sandwich that was smashed and unraveled. Terrible location, needs new management ASAP read more

Luke warm greasy fries, room temperature chicken nuggets and a horrible attitude... When I politely asked for hot fries, I was given an attitude and a fresh batch of luke warm fries...‍ read more

The customer service at McDonald's was excellent. The staff were friendly and engaging, making me feel welcome. The self-service kiosks were a great addition, and the dining area was clean. Highly recommend! read more

This is the worst customer service I've ever get received at any McDonald's. Dude on the speaker would cut me off as I was talking and say what's next? He also tried to sell me weed at the drive thru ...... read more

Every once in a while I get a craving for McD's and this is the closest one to my home. Most recently I got breakfast - sausage biscuit meal. It didn't show on the menu board but I was able to order it anyway. The meal was fine and they prepared my sweet tea as requested - with light ice. This McD's has two drive through lanes. But be careful - I have noticed that the outer one can get a little flooded if there has been heavy rain. read more

First of all, I try hard not to judge fast food. Especially busy ones. But what the heck. They literally threw my patty in the box burned. They already gave me a small drink when I paid for a large. Had to make me reaffirm my food twice even tho THIS wasn't busy.... they didn't give me sauce to the chicken fingers also in the order...... read more

McDonald's - McDonald's burger - Fast Food Near Me - Decatur, Georgia

The Spanish female older Manager got in a verbal agreement with me over a obvious mishap with the mobile app and blamed me. I showed her the proof that it was a mistake she didn't even apologize what a ego on this lady... She needs to be retrained or fired!!! Bad customer service all over some fries people... read more

If I could leave a 0 star rating i would lady with yellow vest on drive through on second window was very disrespectful and never handed my drink. She was leaning on the window like she didn't care. I went inside and a kid Hispanic/asian kid with black Tokyo jacket also ignored me while I was standing there asking for help. Never come here service is out of hand. read more

I've never said this about a business or establishment but this is the worst location i have ever been to!!! They always have a long wait time and/or my order is wrong. I've given the chances again and again and each time I'm left with inconsistency, inaccuracy or being over charged. I came in for breakfast this morning and asked for a Carmel mocha. Upon picking up at the 2nd drive thru window she began to hand me a iced coffee. I advised her that I ordered the same drink hot version. She began to question me about what I ordered and closed the window and walked away. She came back with a warm coffee upon opening I informed her that there was no Carmel or whipped cream. She advised me it was $1 to add. I gave her the money in cash only to drive away with a regular coffee still with not whipped cream or Carmel so basically i paid $3.59 for a $1 cup of Joe and tipped her an extra read more

Lights on. "System is down" McDonald's really needs to start holding their franchisees responsible or close the restaurant. The 24/7 restaurants who randomly decide to be down when it is convenient for them will be the death of their business, way beyond their food quality. read more

Just ok, I don't usually go to McD's but I had a hankering for some McNuggets so I headed over. The drive-thru was surprisingly fast but I actually had to pull up and wait for my order...that doesn't always thrill me but at least my food was hot and fresh. I did not see the inside so I'm not sure how clean this place is, the play ground looked well kept from my car. I will go here again (because they are close and have nuggets!!) read more

McDonald's - Drive-Thru - Fast Food Near Me - Decatur, Georgia

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Duh da duh da dah, I'm hating it. Why? Why would anyone ever think that they offer food here? It's not food. No more than super models eating cotton balls is food. It's stuff, that happens to be very tasty, yet still not actual food. However, I am very sick with pneumonia, and there's a chance I may keel over, so I'm eating this garbage. I know that it's going to be the absolute worst service when I go there. I know I'll be lucky if the fries aren't cold as death. I know they will get my order wrong. I don't care. For some strange reason, I love this garbage when I'm sick as hell. Dude at the drive through could spit on me today, and I'll be back tomorrow. I haven't slept in days. Pneumonia cough won't allow for sleep. Sometimes you cough so much ya puke. The headache is from the coughing - nothing else. I don't even feel hungry. I just want to taste something besides mucus. So I'm heading back to MickyDees to poison myself! read more

Honestly y'all should just closed down. Y'all really disrespect everything McDonald's stands for y'all are slow af!! It's always a minimum of 15 minutes no matter what time of day, and you would think waiting that long the food would be fresh WRONG!!! Y'all just suck from management to employees read more

Okay sorry to say it but I stopped in at McDonald's to get something to drink,, I asked for a iced coffee macchiato that they had on the menu the attendant running the drive-thru didn't know what it was and laughed about it as I pull it off he was wearing a hoodie, guess the person was cold read more

I ordered a Big Mac and a Quarter Pounder With Cheese. Both items were dry and overcooked and barely luke warm. A very poor experience! This McDonalds needs management attention! read more

Bad service they forgot my sons straw so I had to wait for them to open the window to give it to me the manager looked at me and said don't worry about it. Then when I go to eat my food the cheeseburgers are cold and gross. Great. read more

This location is consistently known for making your order wrong, giving cold fries, and being very slow especially during the day and at night. In the morning, they seem to be pretty good. They're quick but once the lunch hour hits, idk if it's because they switched shift managers and staffing or what, they start to move very slow. There's been several times where my Big Mac was missing cheese or my fish filet had no tartar sauce. Mind you, I don't get any special orders on the food that I order. In that outer lane in the evening, the person taking orders is always saying how someone else was supposed to take your order but then two cars go by in the other lane and I'm still waiting. There has to be some accountability among the staff and management at this location! read more

If the employees get off their cell phone, then maybe they won't get so many orders wrong. I'm not complaining, but I would also like my food bagged without an employee scratching their head prior. You can tell no one, not even the manager, care a flip. And if you complain, you get an attitude. Worst McDs in Georgia. Too bad because the place looks nice. read more

The intercom on their second drive through lane doesn't seem to work. If your job requires you to take orders at a drive-through, I would think you'd notice the irregularity. Numerous people are just waiting in line for their turn to realize the issue. I've been here on other occasions and don't really remember anything exceptional. read more

This is not only the worst McDonald's location in Atlanta, it's the worst ran business in the city of Atlanta. The employees are consistently rude. It takes forever to get through the drive thru. Not one thing has improved about this location during the time I have patronized this place. It has only gotten worse. How can a place that consistently gets poor reviews not improve? Just once time I would love to sit down during an interview of a potential employee to see what characteristics they possess that would make them effective employees. Is this place that desperate that they will hire anyone? The McDonald's sign is the only thing keeping this place open. Whomever owns and/or manages this place needs to get it together. read more

This is the absolute worst McDonalds that I've ever been to... And that says a lot for you to be the worst. Everybody in line was complaining on how slow they were and the total disorganization. It is safe to say that this was my first and last time at this location. Yelp should allow negative stars so that some of these companies can get a true rating. They don't even deserve a one star.... More like a negative 3!!! read more

The staff here was really nice. They let my daughter pick out her happy meal bucket, which is a BIG deal to a 4 year old. The restaurant was very clean too. read more

I've been sitting outside waiting on a McDouble and small fry for over 20 minutes it's not even late, still open at least another hour

The person handling your food at this location is likely eating from it. I saw this and when I called it out - the employees went on arguing that it wasn't an issue because the same person has "prepared" your food. Really? So you do you want to eat at a place where the person preparing your food is eating it - which means that he is touching his mouth and has his fingers in your food. Disgusting. I asked them to throw the food away - which they did with a whole lot of attitude and no regrets. No wonder they have 1.5 stars and could care less. read more

Second McDonald's I've driven away from in less than a week. Can I leave no stars? Wish I could post what my kids were saying but probably not appropriate read more

I rarely go to McDonald's. However l stopped by this location yesterday for chocolate chip cookies which are delicious when they are hot. I ended up waiting in line for 15 minutes. Two cars from the other drive thru lane rudely jumped ahead of me. When l got to the pay window the young man nonchalantly told me they were out of cookies. REALLY?? Very frustrating experience. I let him know that l would NEVER come to this location again!! Worst customer service ever!! read more

worst mcdonald's location. slow lines and always forgetting food - check your bag before you leave!

I had a number 4 here today and it was very good. I staff all looked good and professional. I had a few flies flying around my food that made me want to smack the crap out of them. Some of the tables were not being cleaned and the trash was full. Other than that, the food was great. read more

They serve food so slow they are very rude and have no customer service. A lot of times the food is not fresh and they have a attitude when you asked them to fix it. I wish they do a makeover read more

The employees at this particular McD's have the worst customer service I've experienced in a very long time. The employees have no sense of professionalism and courtesy. They got my order wrong 2x and it took forever to get a refund from the manager. No apology, no inquiries, just "here you go". After several unsatisfied visits here, I will not be spending my money here again. Good customer service in Atlanta is no longer the norm and this place is a prime example of what to expect in this city. read more

If this the location near the crossing of N. Druid Hills and US29 Lawrenceville Hwy, wow, I use the drive thru often and they have 2 lanes and food is ready in almost a minute, wow. Sometimes they even Smile which is pretty good when u buy a few dollars worth. Keep It up...these days they also serve breakfast all day. read more

Breakfast Sunday 11-6-16 4 people behind counter standing around 30 seconds no response .... then one male cashier sucking on an iced coffee walks by me once then twice no acknowledgment to me the customer.... then proceeds to his register and stands not looking or acknowledging me waiting for me to walk to other end of counter meanwhile he is still sucking on his iced coffee ...I work for Delta and do customer service everyday .... so it really bothers me when the service I get is really bad...btw I walked out ...no more going to north Druid hills McDonalds read more

The worst McDonald's in the perimeter. They should NEVER state they are 24 hour service when they don't answer the intercom in the drive thru. Awful food, awful McDonalds. Get it together dummies! read more