I now know why McDonalds is so freaking horrible and have such a low reputation and honestly I don't even know why it's that high 1.8 seems a little to much. I ordered my food, I had been sitting there for 15 minutes with no one taking my order, it's crap service, it's horrible and when I got my drinks they were barely half full, I got two larges and I could probably fit them together in the same cup with how little they had in it. I know why you have human remains in your food, cuz you're too poor and cheap to afford actual stuff. read more

I ordered a Deluxe McCrispy. No additions or anything. It doesn't get more simple than that. They gave me the box and set up for a Deluxe McCrispy, but decided that I needed my omega 3 for the day. read more

McDonald's - Fast Food Near Me - Crossville, Tennessee

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I give fast food restaurants five stars if all of the following are met: Quick and friendly service. Clean dining room and restroom. Correct order. Hot food is hot and cold food is cold. The food is fresh. This McDonald's nailed it on all points. I was able to make a quick stop and continue my 5 hour drive. read more

this is getting absolutely ridiculous I'm sick of this dude it's all the time at night and then because I know everyone it's, my bad sorry. fix this crap dude I posted it EVERYWHERE. y'all made me a crispy tender sandwich are you serious right now this is how yall were taught to run a store???? I order a spicy crispy deluxe and get 3 chicken tenders on a bun.... somebody needs to be in trouble if I started coming back every night it would be worse I'd have pictures from every day or every week. it's a constant crap show of the stuff I have to get fixed. I'm sick of having to pay for something that I never get correctly. this never goes up the chain of command... the ceo needs to be checking this crap out. nobody leaves a review because it's too much to deal with and it goes no where. read more

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Well it's me Leighton Brown but come on guys it's McDonald's the same old same old but good food and service

Why did I come back? I should've read my own review. They immediately push everyone to the waiting for food parking & take their sweet time. No ketchup, again... bonus-they got my order wrong this time. read more

EVERY time we order a quarter pounder and specifically request no cheese, it STILL HAS CHEESE. Additionally, we request no catsup and catsup is added! Same thing happened today so we called the manager. She hung up on us! Eat Burger King or Wendy's. read more

We did a mobile order. When we entered the building no one was running the register and our Oder proceeded to take 20 mins before we even received it and we were still missing half of it. All our drinks and ice cream. One girl in the entire place appeared to be working and helped us out. Worst McDonalds we have ever been too. Save yourself some time and aggravation and go elsewhere. Oh, and everything was cold. read more

Just went through the line at Peavine and ordered two drinks. For each one she asked what size. He said the one for $1.29.. shFour times he repeated his order. Finally she said Sir, you are the one looking at the screen. We did not order. Yesterday, the same incompetent girl took my order for a happy meal. She asked him to repeat it several times. He asked for a toy for under three years. She told home they didn't carry under three toys. She didn't know. At the window he asked again and the person went to the manager and found out they were out of that age toys. Two weeks ago we to get an ice cream. No ice cream. We didn't not order anything. I refuse to go to this McDonald's again. read more

pathetic place ! who ever owns this franchise needs to really rethink the night manager... I was refused service and was told I was trespassing when all I did was walk into the door. This so called manager even said I was trespassing I'm like standing with other people. I can't make this up! what a stupid statement! read more

I feel that this is a typical McDonald's near a major interstate highway. It's clean and convenient and fast. I have stopped several times and have never had a mistake on my order. They have ordering from the McDonalds app which makes things very easy. Employees are practicing COVID protocol so all is good in that regard. read more

No hand sanitizer in any of the dispensers, tables all dirty. None of the staff cleaning anything. Actually one staff member was taking her lunch couldn't find a clean table so she went and sat out in her car read more

No ice tea, sweet or no, no ice cream and 11 minutes to get 2 burgers, fries and chicken wrap. When I asked for a manager all she said was "I'm sorry"! This does not live up to McDonald's standards! Next time going to DQ!!!!!! read more

McDonald's - Ketchup - Fast Food Near Me - Crossville, Tennessee

I love McDonald's.I definitely recommend McDonald's if you want a meal or if you want dessert. It is also very good if you have children because they have happy meals. They also come with toys. I think the employee's are nice too. read more

This restaurant can't do anything correct. Every vehicle has to pull forward in the drive thru. Service was horrible. Employees were rude. Took three attempts to get food order correct. Would recommend no one use this location until new management can be assigned. I would have given it no stars if it was an option. read more

This place is terrible. Every time I've stopped here on my drive across TN I've had trouble. Usually they're out of stuff. Once they had nothing on my list, so I went across the street to Hardee's instead. This time I waited in line for 20 minutes for fries and a coffee and they still got the orders all mixed up and charged me for the wrong thing. The workers seemed really distressed and the manager didn't seem to be making things any better. After 4 bad experiences here, I'll try to remember to go up a few more exits in the future. read more

We ate at the McDonald near Holiday Inn. We will never go back. We do not eat fast food regularly but this place was FILTHY. It wasn't very busy either so no reason why they couldn't clean it. read more

Missed a double quarter pounder patty and small fries from a happy meal. Check your food if you go through drive through.

This star review is only in comparison with other McDonalds. The fries were hot and salty . . . just the way they should be done at a McDonalds. The cashier was new but very nice and obviously was working hard to learn it all as fast as he could. Appearance was clean. Overall, as far as McDonalds go, I would return. :). #roadtripreviews read more

Trash on ground. Had to wipe off a table to use it. Tray of garbage left on booth. Usually not like this. read more

McDonald's - a tray of food on a counter - Fast Food Near Me - Crossville, Tennessee

Stopped to get lunch for my wife and I on my way to meet her. She works just down the road, I got the 10 piece nugget meal with fries. Left the drive thru got on the road and went to eat some fries and they were COLD !!! Pulled in to wife's job and went to eat the nuggets and they also were cold, fries tasted as if they had been sitting for a while so I called them and the young girl said to come back with the receipt so I did. And all I got was Attitude from the Manager !!! Not my fault she can't do her job right !!! read more

Not sure why, but it took 15 min. for them to get us two frappes, nothing special. That's absurd.

Where to start? Rude girl on microphone, I asked for two sauces, received zero. I pulled over to check bag and noticed this. Had to go back in. Everyone ignored me that worked there. When I got back to car, two nasty girls in car cackling like hyenas- guess who goes over to talk, puffing on a cigarette? An employee at the McDonald's. He was leaning so far over that he almost touched my car with his butt. He gave me a very dirty look when I backed out my car- like how dare I move while he was smoking there. Worst experience ever- even for a fast food place. Very unprofessional. I will never go again. Would never want to eat something these people touched. read more

How hard is it to make an iced coffee? I have never received one that has tasted the same. It is either not sweet enough, overly sweet, or watered down. Very disappointing!! Not to mention the unfriendly staff that never greet you, smile, or tell you to have a nice day! Not worth your time! read more

A location that would make the McDonald family proud. Speedy service with a smile and one of the only fast food joints I've been to frequently and never had my order wrong in any way shape or form read more

Worst McDonald's ever! Orders are NEVER right. Something is always getting messed up or the food is cold. I go there all the time cause I live close and I'm usually ALWAYS disappointed. It's worth the drive to town if you want your order to be right or hot food! read more

Absolutely the worst service ever 2 days in a row. Even with Covid conditions you would think a restaurant chain like McDonalds could handle it. Chick Filet can handle rushes and crowds. You can only use excuses for so long. read more

A quarter pounder with cheese means with cheese. This place is bad.i get the same thing every night.either rude service or order ain't right.dles this place not have management. read more

Relatively clean. Food is no surprise, but we'd stop at this location again if we were passing through.

The service was terrible. I asked for a meal and got no fries or a dink . On top of that I asked for a crispy snack rap and I got grilled .

Pulled into the drive thru at about 10:40 p.m. Kids / workers were in the parking lot screaming we are closed, so I went down the street to Wendy's instead. Got some really good food there. read more

Gave us mean looks at us in drive thru, no ice in drinks, no straws, and the guy opened the window and said "have a wet night " ... it was raining by the way. Bad customer service read more

GM Chris is a horrible manager and shows his employees how not to act when you get a complaint. Food was yet again cold, re-fried and just not what McDonalds has know to be. Chris is a bully and not respected by his employees. read more

It took a few minutes to be waited on, I think the young man Named Alex. He was nice & polite but NOT really trained maybe?? ALL the Teas (2 sweet 1 unsweet) were empty. Told Linda & she never sent anyone out to refill. Then we waited for the other young man to get done mopping the floor then he could put our order on a tray. After we ate we decided to order ice cream.... Alex took my order & a girl came up to make it & she was out of mixer spoons. So Alex had NO idea where they could be. He danced around & around. Then asked the Mop guy & he told him cabinet or go in back. So then Alex was gone another 5 minutes to stock mixer spoons.... then forgot I ordered a sundae too. Went to make that & couldn't find any cups. So guess where he had to go again. Poor Alex.... Linda night manger was nice BUT, she had no idea what was going on. Cause she was hiding most of time. The dining room was dirty. I hope & pray they can teach the kids to be proud of the work that they do. read more

For fast food this place is another world. Some days it's fast, some slow. A lot of mess ups. Food isn't the way it was ordered. Drinks are different. The drive thru needs a lot of help. Not sure if reading the screens are or the order wasn't typed in wring. Either there is a problem. Ordered sweet tea ..received unsweetened. Ordered a kids meal with chicken nuggets.. received a hamburger with just buns and mustard. Took back to counter and then had to wait over 20 plus mins just to receive 4 nuggets that was very dried out. I guess it will be a while before I take my child there or just end up going back to town. Never had issues there read more

Odered 2 mcchickens and 2 mozzerella sticks. After being asked to pull forward, I waited, 8 minutes and 8 orders later (I counted the cars) they come out to tell me that the mozzerella sticks will be another 4 minutes. I asked for a refund. 2 minutes later they come out with a refund for the mozzerella sticks and my mcchickens in a bag. I said I don't want cold mcchickens and would like a full refund. They refused to refund the mcchickens, so I left, without any food. This location stole $2.19 from me. This is not the first time I have had issues with this location. They have lost a customer who used to eat there at least twice a week. read more