Disappointing. I ordered online because I had a trunk full of frozen food. Burger, fries, filet-o-fish, nuggets and fries. I pull up, enter my space number, and wait, and wait, and wait, and wait, and wait. I consult the app and it says "Your food is being prepared. After 15 minutes, I enter the store and enquire about my order. The person at the counter goes to the shelves where the finished digital orders are placed and declares "Here it is!" Hands me the bag and it feels cold. He explains they are "too busy for curbside orders." I told him cold food is unacceptable as I accepted it because, well, football game in progress. Got the "food" home: cold, mealy and dry. Unacceptable. I set a two-month reminder to not use them for 60 days, maybe never read more

The soda fountain machine is always off. They let the high School kids from Mingus Union High School loiter here after school way past 30 minutes. The playland is always ice cold even during the fall and winter seasons. They refuse to hire anyone with a disability. Management prefers male workers with holes in their ears read more

Went to this McDonald's at about 4:00 pm on a Saturday and the food was terrible. I got the fish sandwich meal. The fries were limp and barely warm and the fish sandwich tasted like the cardboard box it comes in. The food obviously was not cooked fresh and had been kept warm under heat lamps. This is why I try to go to an In-n-Out because their food is always cooked fresh! read more

Thought we could get a quick lunch before the train ride in Clarkdale. Ordered a chicken sandwich and 2 cheeseburgers. Wife's chicken sandwich was burned, bread burned. Cheeseburger were small but no taste. Returned the chicken sandwich to the manager, asked me do you want another after I showed him the burnt chicken, yes I told him, next one came out better but the bun was burned and looked black. Pass this place up......... read more

It has definitely been a minute since we've stopped by this location. They seem to have stepped up in customer service and speed. We were in and out pretty quick in the drive thru. Our picky kid was happy. Vibe is still basic. It's McDonald's not anything fancy. Food was good according to my son. read more

I went to McDonald's tonight and my nuggets were burnt and my hamburger was pink very upset read more

McDonald's - Raw - Fast Food Near Me - Cottonwood, Arizona

I've never been able to get through this place in under 30 minutes. Everybody is slow as they could possibly be. I made the mistake of ordering a big Mac and they messed that up. read more

McDonald's - Fast Food Near Me - Cottonwood, Arizona

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Despite the national McDonald's corporation advertising a Veteran's Day offer, this location does not. As a military member, I will no long patronize this location. I encourage all current and former military members to do the same. Zero stars would be given since they give zero to veterans. I hope corporate reads this review and addresses this disrespect. Their decision is unacceptable and outside of McDonald's national corporate recommendation. I get the wording's meaning: "participating locations" but seriously? Lose my money for the rest of the year? Totally disrespectful. read more

As if you need an additional reason to dislike this restaurant, the management has posted a notice at each drive in window that tells you they're going to charge you for additional condiments with a chart to show what you're allowed with each menu option. You're charging $7 for a breakfast sandwich but there's no room to accommodate a customer who wants another ketchup packet? I didn't need anything extra today but the practice makes you look cheap of posting a 'memo' to your customers enforces the view that you are cheap and not focused on your customers. I seldom eat here anymore because you're not a good value. I plan to visit less often. read more

The design of this McDonald's is high tech and attractive. The premises were clean. Staff fulfilled my order promptly and courteously. The $1 deal for any size coffee(I had a large of course)may be the best around. McD's coffee is great. read more

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Whoever was working on 2/23/24 around 9:45pm, you are a real one. That was the best McD's caramel sundae I've ever had. Normally I have to ration the caramel, but this was generous and delicious and you rock. read more

Found out their meat has a high percentage of filler that is sprayed with ammonia and dyed Brown. Because they help change the definition of what beef actually is, they can claim it's 100% beef now. WTH!! Do not eat their cancer burgers. This is proven by science but hidden from the average person. The potatoes they use are sprayed with a toxic chemical that would kill a human being. This is done to prevent raw and pests. The chicken nuggets contain bones veins beaks heads and guts. Yet they push it on children and unsuspecting adults.... Poo on You Ronald!!! How many companies can kill their customers yet people still go there in droves?? read more

Terrible McDonald's always out of drink choices, didn't want to make more sweet tea for the night so they said they didn't serve any

Food was ok . But just ordered ice creams. The outside was a mess . Garbage cans overflowing and trash out front. read more

McDonald's - Garbage - Fast Food Near Me - Cottonwood, Arizona

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This McDonalds s the absolute worst one I've ever been to. I live in an RV so I've traveled around this country and been to McDonalds in many places ... this one is awful. read more

Always long slow lines. Curt, unfriendly employees, make patrons pull to wait lanes for two cheeseburgers. This poorly managed Cottonwood location enjoys a near geographic monopoly...we need more competition. read more

I was eating my meal and then I see a black thick hair and my hair was tied up and it's blond so it most definitely wasn't mine I'll just stick to getting frys read more

I enjoyed my food when I ate here. But the thing I was concerned about most was why I couldn't fill my own drink. Don't get me wrong it's always pleasant to not have to do it yourself but I was worried I was going to get charged for a refill so I decided not to get one. It was a bit pricy but the food was worth it. Staff was awesome and repeated order to make sure she was correct. Overall I recommend. read more

Stopped for a shake and sundae. Ice cream was worse than ice milk. No good! They need to have a better dairy mix at this location.

Absolutely horrible with no attention to detail. They can't even properly make a Big Mac. No onions, only had sauce on one bun, and a crap ton of lettuce coming off the buns spilling out into the cardboard box. The meat patties didn't taste fresh and were tiny. Unbelievably disgusting and the "manager" was rude and condescending. I'm almost 50 years old and have been eating and McDonalds my whole life if this is what a Big Mac has become then I'm done with McDonalds and for the money I will go to locally owned restaurants in Cottonwood from now on. read more

Absolute FIVE STAR Service from this staff!!!!! Take it from the wife of "the Irish guy" that visits everyday! Haha. Very fast, always correct, always smiley and happy staff. It feels like a bit of home when we come here. Drive through remembers us, day or night. They joke around and are always pleasant. If you're picking a mcdonalds to go to, come where the staff treats you like people and not just order numbers! I hope they know what a great job they do. read more

McDonald's - a parking lot with cars parked in it - Fast Food Near Me - Cottonwood, Arizona

I took my daughter to get her Travis Scott Meal and the order taker said so rudely, " We don't have that have that right now!" And then I proceeded to order an Oreo McFlurrys and she said, " We don't have any ice cream either". EVERY SINGLE TIME I go there they can never fulfill my order or they take 30 mins to get it done. I always want to give this location a chance but they can never redeem themselves. Service level is mediocre. I have escalated my issues to the district manager in the past and he did nothing to make me feel that it mattered to him. So if he doesn't care I highly doubt the staff there will ever care. read more

Hi, I visited this place yesterday. They have purposely & selfishly ignored Governor Ducey's executive order to reopen for dining in at 50% capacity & forcing customers to use the drive thru in this heat. I use public transportation and was forced to eat my food outside in the heat instead if the comfort of their air conditioner read more

Done here...went through drive-thru, not that busy, maybe 4 cars. Ordered 3 items - filet of fish sandwich (not the meal), Quarter Pounder with cheese sandwich (not the meal) and Large Fries $18 !? Got to first window, paid. Second window "did you order an Extra Large Sprite and a ____?" No, here's my order # (handed him the receipt). He gives me the bag, I get home, no Quarter Pounder with cheese...ugh. I call the store, they took my name, next day I went inside and got a Quarter Pounder. The manager was very apologetic. But not going back. Order 3 items and get 2? If you go through the drive-thru, definitely check your bag before leaving! read more

It less expensive to go to the local market and get either chicken or something's else to feed a family of 4 then to buy burgers at McDonald's. read more

Literally the worlds worst McDonald's ever, save your time and money and go anywhere but here. You'll sit in line for over an hour for food that's been leftover from yesterday. It deserves 0 stars and to be shut down as a franchise read more

The female taking our order was so rude. We waited at the drive thru speaker for at least 5 minutes before we finally said ,"hello?" After that she was nothing but rude. The lady who gave us our food was extremely nice. But the woman working drive thru around 1pm today...she is a nasty woman who is probably driving customers away read more

Just had the most horrible ice cream I could ever imagine called the M&M McFlurry. There must be at least a half a pound of miniature M&Ms in it and the candy coating melts and makes the sticky sweetness all through the ice cream with gross waxie chocolate balls everywhere ! I can't even imagine selling something like this ! they need to take this off the menu ! don't buy! read more

This has to be one of the slowest Mcd's. Food is good bet the service is TURTLE SLOW.

My husband can not pass a McDonald's with out wanting a coffee I kid you not!it doesnt matter it ifts hot here in AZ he still wants his coffee. So I ordered a coke and our son ordered a Iced Hazel nut coffee I asual had to have my yogurt parfait. read more

The chicken nuggets weren't that fresh. The Big Macs are a perfect 5. The deluxe was very good. Finally the fries weren't as salty as I like them, also the store was very clean which Is a good thing. read more

I've never seen this place clean! Also, they revamped the drive-thru with two lanes and now it's slower than ever. My weakness is that I like their Coke better than anybody else's... So sometimes I wait 20 to 25 minutes in the Drive-Thru line just to get a Coke. read more

This is the slowest McDonald's in North America. Dozens of people have died of starvation waiting for this "restaurant" to complete a single order. read more

Play area needs more cleaning not just a wipe down with a wet towel but with some Lysol and bleach.

This has to be the worst Mcdonalds around. Their new double drive thru has made it even slower than it was before. When it's not busy and still takes over 10 minutes to get your meal, what's that telling you. The inside service is just as horrible. Guess when I want mcdonalds I'll go to the one in walmart across the street. At least they aren't slow. read more

Was greeted by a wonderful young lady who offered to show us how to work their new digital signage interactive system but we chose instead to just pay cash at the counter she was very nice beautiful renovation a very nice new McDonald's highly recommended read more

20 minutes for a kid's meal and a latte through the drive-thru then the sandwich have cheese lactose intolerant go back in for another 15 minute wait just to replace my burger ridiculous. read more

Worst fricken mc Donald's in the country. The food is the same in the country. But the service is.... Try framer's.com ????

The newly renovated Cottonwood location is clean and bright with digital ordering and table service. Nice job staff and management!

Too bad you can't give zero stars. This is seriously the worst McDonalds ever. I actually get out of my car to go inside the Walmart on my lunch breaks so I can avoid this McDonalds. The service is SLOW. I'm talking twenty plus minute waits at the DRIVE THRU slow and typically, your order is wrong. So if you have an hour or so to kill, just visit your cottonwood stand alone McDonalds. They'll be sure to kill that hour while you're trapped in their drive thru! read more