Ordered at the drive thru and confirmed the order. Nothing was accurate. They didn't include the sauce and the burger I ordered only had cheese, even though I specifically asked for everything to be on it. Disappointing and should have trusted the previous reviews. read more

An odd experience, forgot our ice cream in the order and gave us cold food. while we drove back to get the food corrected, there was a young boy dangling out of the drive-through window. I assume he was on some kind of drugs. A young gentleman corrected our order and was great. read more

No longer wasting my money here. We order extras (bacon/Sauce/etc.) and usually come home to no sauce, no bacon... or it's right but completely burned so I cannot even eat my bagel. We will get home to food missing, or sausage when we asked for bacon, or hasbrowns that do not come out of the package without the paper ripping around it. Always goes in the trash. Irritating when we spend $15-$20 for two meals just to throw away. read more

McDonald's - Bacon egg and cheese bagel. - Burgers Near Me - Centreville, Maryland

Hardly ever gets the food right, doesn't know how to work there own app, and the worst customer service I have ever had experienced. I had paid for my food through the app and they kept telling me there was no order for me, and regardless of my receipts, card statements times and dates they still tried to refuse to give me my food. read more

Absolutely horrible service. Sat in line for 25 minutes to get to the window and the girl hands me two sodas with NO ice! Then tells me she got ice. I asked for ice in my drinks and she hands them back to me with three ice cubes in it. She used the excuse she's BRAND NEW. I don't care if you are brand new or not, you don't pay for the ice out of your pocket. Giving me an attitude on top of asking for ice in my soda. No need for the attitude. Of course I gave right back. She was not a fan of that! Not only was I on line for 25 minutes I then had to sit at the window and listen to this idiot tell me she's brand new, yelling and raising her voice at me. I guess she didn't realize that I didn't care. Cindy was kind enough to get me some ice in my drinks and give me my food. That girl is a joke and so is this place read more

Everyone has attitude. Can't get orders correct and food was cold. One of the weakest McDonald's I've been too.

Usually I don't leave 5 star reviews for fast food chain restaurants but in light of the current situation we find ourselves in as a nation I want to give props where they are due. We stopped by last weekend before heading to Terrapin Park for lunch and had to use the drive through because of social distancing. Even though it was lunch time the line moved quickly and our food tasted like it was just off the grill/fryer, hubby couldn't stop raving about how his quarter pounder with cheese, said it was the best he had ever had. The staff at the windows were super nice and are doing a great job making the best out of a bad situation. read more

My private conversation with my wife while I'm in the drive-through should have no bearing on whether you take an order for me or refuse my order like you did today. If you're not taking my order you have no reason to listen what I'm saying. Just because you have the ability to eavesdrop does not mean that gives you the right to refuse my service based on my private conversation regarding your poor service read more

A little worried when we drove up based on the prior ratings, but they nailed it. Fast, efficient, and the food was exactly the McDonald's I've been eating for 40 years. If you're in the car and need some food, you know what you'll get here. read more

10 minute wait at the drive thru after ordering on a Friday evening at 6 pm. Has anyone ever heard of "prime time. What are they doing in the kitchen? I've seen snails move faster. read more

One of the worst. Order is often messed up. Frequently runs out of product, including promotions. Most staff rarely even talk to you. Basic manors, such as please and thank you, are not used. If you want a burger, my advice would be, to go to Hardies down the street. read more

Hands down, this is the worst service of any McDonald's anywhere. From getting a soda spilled on me at the drive through, to being asked to drive away from the drive through only to be forgotten, to the absolutely insane inability to adequately prepare for meal time rushes, this is a very poorly managed establishment. The food is more often than not, served cold. Ordering an unsweetened ice tea is a 50 / 50 proposition that you will get the syrup they call sweet tea. Sometimes the fries are salted, sometimes they aren't. They will mostly get your order right, provided they are not busy. Stay away during breakfast, lunch, and dinner rushes - your order won't be right and it won't be hot or fast. read more

This has got to be the worst McDonald's in the country. Service is very poor and always slow at peak times. It's kind of like the forget there is a lunch hour coming up - every day. read more

Good food clean place and friendly employees and nice drive through not lots of parking though

The food is OK at times. Customer service is not good. When I got home, I discovered some of order was missing. Had to drive back to get it. They didn't even apologize!! read more

Let me tell you a story: It's 9:38 at night. It's Sunday. It's raining. Nobody is in sight. You pull to the drive through and as you're rolling your window down the high school aged girl is already halfway finished snapping at you because you haven't ordered yet. You politely ask for a sweet tea and a FRESH french fry. You pull up. Your food is already out. Your drink hasn't been made. You hand the same girl from the speaker the cash, and get this as a reply "Here's this." as you get your change. A moment later, she hands your food and drink out separately. "and this...and this." ALL EMPLOYEES are like this. Sour, ill-mannered and lacking basic service and hospitality skills. After discovering my fries are COLD and SOGGY, I pull around front and walk in. The girl who took my order is now in the dining room pacing. She walks right past me without saying a word and goes to drop in a fresh batch of fries. I was not offered an apology, refund, larger fry, anything. Then, on my way out, she made a snide remark. If you enjoy being walked on, visit this restaurant. If you enjoy service and hospitality, visit Chick-Fil-A or Taco bell about 10 minutes down the road. read more

I don't expect much from McDonalds. I stop to fuel the body engine, not for the experience. Accordingly my standards were pretty low. Service and kitchen at this store were so bad, so slow, I had to ask for my money back (another painful experience) and move on. read more

Horrible, messed up my order, had to await in line at drive thru till manager fixed. Woman behind me beeping. Then I'm still handed the wrong order. Finally correct food arrives with about five fries dumped in bag upside down with quarter pounder. Im angry as can be at this time and go into store. I show manager bag and she hands me burger, proceeds to get a full bag of fries and puts in greasy old bag. I leave at this point. MAY NEVER GO BACK !!! read more

There was a chick in the parking lot who asked me for a ride to the bridge and got pretty pissed off when I said no. As I was leaving after my messed up order (they always screw up the orders shit is NEVER right), she was getting into a pickup truck with a guy who looked like the BTK killer that was doing that slow, creepy redneck laugh, the one that sounds like "hur, hur, hur." When the lady saw me exiting the restaurant, she shouted, "look who got a ride now, bitch!" and flashed her tits at me. 1 star for mcdonalds 2 for the titties. read more

I thought the point of going through throuh Drive this thru was for convience. Why every morning do I have to wait for hash Browns to Be made? It's breakfast time!!!! Never liked Dublin do donuts offer but I'm going to have to learn to like it. Get it together! read more

Wonder if their management is aware the routinely stop serving customers 60-90 min prior to posted closing time?