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McDonald's

2.0 (123 reviews)
Open • Open 24 hours

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Business Info

MCDONALD'S ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for groups
Good for kids

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Recommended Reviews - McDonald's

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Got a Plain Sundae for my one year old daughter and this was in the bottom of her cup. Really gross. Glad my daughter didn't eat it.
Lauren A.

Got a Plain Sundae for my one year old daughter and this was in the bottom of her cup. Really gross. Tried calling but had NO luck. Hopefully this review reaches the right person.

Someone behind the counter decided to use a kids French fry container to test their pen and then used it to serve fries to my child.
Heidi N.

Maybe don't use the food containers to test your pen before serving food in them? And no more ordering from a human at the counter made this a cold experience. What are we doing here?

Basically sugar, water with a hint of tea color the dude literally smirked when put it on the counter
Boo L.

Pretty much every employee is awesome except 1 in the early mornings young male with greasy hair and glasses he is so rude this morning he gave me sugar water I will upload a picture he is rude he will put orders all the way back where you have to grab them as there all the eBay back almost falling off the table like what's the point what's his point is he trying to make then he will on purpose not provide a straw when he puts my drink down. I'm not sure if he is white or just light skinned Hispanic either way he's rude. It needs to be retraining customer service if he hates his job so much find a new one. There's no reason for people to arrive at 510 5:15 AM to be treated like trash and I've taken notice of his behavior for over a month now I don't know if he's like an assistant lead or what but a lot of retraining meeting and customer service other than that every other staff members are great I would give it more stars if that guy wasn't working here and I didn't have to deal with them weekly and it's odd behaviors and attitude.

Cheeseburger where an employee removed the pickles from an old burger to fill a special order instead of making a fresh one
Tisha V.

Ordered a Big Mac meal and a cheeseburger with no pickles. I waited over 20 minutes for the staff to complete the order. And when they called out my number, I tried asking for ketchup and was ignored by the woman who served my food. While attempting to get her attention calling out in English, "excuse me" and then in Spanish, "con permiso". Another server came in from OUTSIDE the restaurant and rudely exclaimed "DO NOT TALK TO THEM!" So I asked her for some Ketchup, which she tossed at me across the counter. At that point I asked for her name and she replied, Suzette" (spelling?) and I left. Once I picked up my husband from work, I realized that someone had given me an old cheeseburger and the food was completely cold! The staff is unprofessional, rude and should be retrained or fired. Suzette definitely needs to be replaced. The trash cans were overflowing inside the restaurant, trash was on the table tops. The automatic lights in the restroom turn off when you are in the stall and as a disabled person that is extremely bad. Never EVER going back, except to talk with the manager and owner!

a parking lot with cars parked in it

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Betty Burgers - Chicken | Garlic Fries

Betty Burgers

3.8(1.5k reviews)
2.5 mi
•$$

Betty Burgers is a Santa Cruz classic for me. I first heard about this place from my cousin when he…read morewas attending UC Santa Cruz ages ago, and it's become a mainstay for our family over the years. The burgers, fries, and onion rings are always a solid choice. I've been here countless times with friends and family, and we even came here for my cousin's bachelor party. It's one of those places that holds a lot of memories, which makes coming back even more special. Definitely a go-to spot in Santa Cruz, with a classic diner feel where you can grab a yummy meal!

I've eaten at this Betty Burgers many times because the food is usually good. It's not the best…read moreburger in Santa Cruz but it's a decent and I want to support the businesses affected by the road closure. This visit was a little disappointing. The burgers seemed sloppier than usual and just weren't as good as they've been in the past. What really bothered me, though, was the 3.95% credit/debit card service charge. I didn't notice it until after I had already paid because the only explanation was printed at the bottom of the receipt. If you're going to charge customers an extra fee for using a card, that should be made very clear before they order so they have the option to pay cash. Between the food that wasn't up to par and an added processing fee, this visit just wasn't worth it. I don't mind paying for good food but I don't like feeling nickel-and-dimed over an extra charge that wasn't obvious before ordering. Transparency goes a long way.

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Betty Burgers - Inside

Inside

Betty Burgers - Chicken | Garlic Fries

Chicken | Garlic Fries

Betty Burgers - The Duke Burger

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The Duke Burger

Belly Goat Beef Burgers - Seoul Surfer Burger, Forager Burger

Belly Goat Beef Burgers

4.0(207 reviews)
3.4 mi
•$$

Burgers were delicious, fries were very good as well. Little tough to find a table on a Saturday…read morebut the live music and overall vibe are solid. Slightly overpriced since there is no table service. Parking is less than ideal as well since it's central to Santa Cruz but that's expected. Maybe the best part is the fact that everyone in your group can find something to eat (even if it's not Belly Goat) since there are several options in Abbott Square. This is what the US should look like. People of all ethnicities enjoying food from all over the world (I know, I know, I got a burger lol). But everyone just chillin', enjoying great weather and good food. Highly recommend a stop here

If you're a cow eater, this is your place. My husband devoured his Cowboy Burger ($18.00). He…read morethought the burger was juicy and prepared perfectly with paired toppings. The Lost Boys ($6.75)(garlic fries) were perfection. The fries are separate from the garlic confit and herbs provided in an Individual container. The garlic was well balanced in flavor, far from being overwhelming, fresh and so satisfying when paired with the fries. The Ahi Burger ($15) was not my favorite. The brioche bun was soft and toasted slightly, the slaw was crunchy and flavorful, the burger itself needed flavor. It felt like an afterthought rather than a main highlight of this dish. If we return, I would try the Forager ($14) a portobello, avocado mash burger I missed on the menu.

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Belly Goat Beef Burgers - Inside

Inside

Belly Goat Beef Burgers - Pork belly fries

Pork belly fries

Belly Goat Beef Burgers - Seoul Surfer Burger

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Seoul Surfer Burger

West End - Fountain

West End

4.0(1.2k reviews)
4.8 mi
•$$

We had dinner here during our stay. We ordered the okonomiyaki fries and pacific calamari to share…read more I ordered the steamed mussels for my main. The okonomiyaki fries were delicious. The fries with the spicy mayo and teriyaki sauce made the dish. It was very savory. My son enjoyed it. The fried calamari was also good. The calamari and jalapeno peppers were crispy and salted well. The sweet and sour sauce that accompanied it was added a slight heat to the dish. We enjoyed our meal here and would return the next time we are in Santa Cruz.

I returned to West End over a year after my last visit, and so much has changed! They rebranded to…read moreWest End Izakaya and now serve Asian-inspired dishes, rather than their previous American farm-to-table menu. Honestly, I can't say this change is an improvement. My grandma and I visited around dinner on a Saturday and were seated on the (dog-friendly) patio. They did have propane heaters, but not enough of them, so it was quite chilly. For drinks, we both got hot Green Tea to warm up, which was very standard - served in pre-packed tea bags. For food, we ordered the Okonomiyaki Fries and Maitake Mushroom Flatbread to share. The Okonomiyaki Fries were pretty good and I enjoyed all the toppings, especially the spicy pink mayo. I usually prefer thinner fries, but I liked the crispy texture. However, the Maitake Mushroom Flatbread was a bit disappointing. There just wasn't enough bechamel and mozzarella on top and the flavor somewhat bland. Service was friendly, but I miss their old menu offerings, like the Heirloom Tomato Flatbread. Not a huge fan of the rebrand!

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West End - Booths

Booths

West End - Fireplace

Fireplace

West End - Ipa sampler

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Ipa sampler

Cafe Cruz - Linguini Cruz w/ added skirt steak

Cafe Cruz

4.0(1.1k reviews)
0.7 mi
•$$

I stopped by Caffe Cruise and had a half roasted chicken with black rice and black beans, along…read morewith a separate dish called Linguine Cruise, which I added "prawns" to. Now, I say "prawns" because apparently there was a little seafood identity crisis happening -- they were actually shrimp! Outside of that little prawn/shrimp confusion, everything was exceptionally good. The roasted chicken was delicious, the black rice was really good, but those black beans were FIIIIRRREEE! They had this amazing smoky flavor that I absolutely loved. Seriously, those beans were ridiculously good. The Linguine Cruise was also excellent, and even though my "prawns" turned out to be shrimp, they were still damn good! The restaurant itself is huge, clean, and has plenty of seating, with a killer bar that I really liked. The atmosphere was comfortable and welcoming, and the staff were super friendly, funny, and genuinely enjoyable to deal with. Overall, I really liked this place. Great food, good portions, cool atmosphere, friendly people, and some seriously fire black beans. I'd absolutely go back!

We visited with family, a group of eight, and had a reservation. Even though the restaurant was…read morepacked and lively, it never felt overly loud, making it easy to enjoy conversation. The exterior doesn't do the restaurant justice. Inside, the dining room and patios are beautifully decorated, creating a warm and inviting atmosphere. There's plenty of space for both small and mid-sized groups. The food was fabulous! We started with the calamari, which was honestly some of the best I've ever had, perfectly cooked and full of flavor. We also ordered the seasonal Caprese (tomato stack) salad, which was incredibly fresh with a wonderful combination of flavors. Even the complimentary bread with olive oil and balsamic vinegar stood out. The balsamic was so good I forgot to ask what brand they use so I could buy some for home! Our server was friendly, attentive, and helpful. When I ordered the fettuccine with steak, she thoughtfully confirmed whether I wanted the Gorgonzola Alfredo or the traditional Alfredo sauce. I chose the traditional Alfredo, and it was absolutely perfect. I shared it with my daughter, so the photo shows about half of the original portion. Everyone at our table loved their meals. The rotisserie chicken received rave reviews as well, although I forgot to take a photo. If the weather is nice, don't miss the outdoor patios. There's a table for six near the fireplace that looked especially inviting. I wanted to take a picture, but I couldn't get the angle without including other diners in the frame. I also tried the watermelon martini, which was refreshing and delicious, and the wine pours were generous. If you're in Aptos, this restaurant is absolutely worth a visit. We'll definitely be back.

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Cafe Cruz
Cafe Cruz - Seafood Bouillabaisse

Seafood Bouillabaisse

Cafe Cruz - Patio view

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Patio view

McDonald's - hotdogs - Updated October 2026

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