I don't normally leave reviews for fast food chain restaurants, but this experience was so bizarre I had to leave one. We pulled up to the window for breakfast around 7am and sat there for 10 minutes before someone took our order. When we got to the window the man working just started handing us stuff, didn't say a single word. We ordered medium cokes and a medium iced coffee and he handed us two small cokes and walked away before we could say anything. We didn't know if we had gotten everything, so we had to sit there looking through the bags because he walked away without saying a word. read more

(Passing thru town) Went to restroom before ordering, 3 stalls, only 1 working. No OUT OF ORDER signs on other doors at all. Ordered food waited 15 min on it. Food was decent. McDonald's do better..........was not short staffed. Seemed chaotic at the time. read more

Food is as expected. You have to remind them to add extras or you will need to go in and get it replaced. Service, depends on the time you go. Normally mornings are better then evening. read more

I waited like 10 minutes for a frappe and another 10 minutes for a cookie that I didn't even get. Very disappointed service to the customer.

They messed up my order 4 times like all I have ordered was a meal combo and a 20peace and a large fry they messed my order up four times and had to go back to back coming to my car asking what I had. I'm telling you this place is so trashy. They have low service and it's 1 o'clock in the morning when I tell you.this place is horrible read more

McDonald's - A 10 piece and a large fry - Fast Food Near Me - Bulls Gap, Tennessee

Dirtiest McDonald's I've ever seen. Every table is dirty. The bathroom is worse. There are many employees at the counter and in back, so this isn't a staffing issue--it's a management one. If the places customers can see are filthy, what must the food prep areas we can't see look like? read more

Ordered 2 Meals. 1st meal was fine. 2nd meal ordered the snack wrap meal with no ranch. They forgot my fries and I had to go back. Got home and had ranch on both wraps. Now they won't answer their phones so I can get it fixed. read more

waited 20 minutes for a chocolate chip cookie. just ONE cookie and i didn't even get it because i had to go. very disappointed with the service aswell lady at the window was very rude!!! read more

They gave me 3/4ths of McFlurry in a milkshake cup and they said "We dont have enough Oreo McFlurry to fill the cup all the way up" (the ice cream machine is broken technically ) read more

McDonald's - They gave me 3/4ths of an Oreo McFlurry in a milkshake cup and the lid doesn't fit for the spoon so I threw the lid away - Fast Food Near Me - Bulls Gap, Tennessee

Drive thru is always rude, my order is always cold and wrong . This blonde " Manager " Thinks she's better than everyone " she's wrong she's pathetic she's the one working there at McDonald's when others have moved on from there!!! Sorry McDonald's!! No Offense!!!! She's just snotty as heck at the window and inside!!!! They just have the wrong people working there by the one next to the Mall. Thank you by the way kindness kills. Customer comes first. God Bless. Hire a hostess person??? Ty read more

employees refused to take orders at register. people had to yell back to get their attention there was a huge line. after getting food, had to ask for a cup because they failed to give me one. same with 2 people in front of me. store was dirty. food was bad, fries no salt, burgers cold. read more

Ordered a new big mac chicken with one patty.(online) Picked it up,got home & opened box.No chicken what so ever, just sauce cheese &lettuce. Saturday order 4 breakfasts(left off 2 pumpkin pies.) Weekend before ordered three breakfasts(left off 2 hash browns)This store has gone to h---- in a handbasket in the last year especially. Have worked in food service for 35 yrs. and have never seen anything like this place has become .Tried to tell me I ordered the chicken with no chicken (receipt showed REM chick) Receipt on my phone said no pickle, xtra sauce & chicken patty) Called & little girl said I' sorry over & over but I still had no lunch.I don,t want sorry.I want my order correct! Drove 16 miles total to get an order correct. Finally went there inside & ask for mgr.Got some show out young girl with a LRG attitude! All I ask for anytime is what I order. Hot food correctly done. I have placed 3 mobile orders at this location in last 24 hrs. I'll say I'm a good customer but am just fed up!The only time you are treated with any niceness and courtesy is when one particular young man is working drive thru.(mostly in the pm hours) He should be the man in charge. That still doesn't correct the things left out of orders. Kids love McDonalds or I would never fool with them again! This review is for the location @ exit#23,Mosheim,Tn. only. read more

#THANKYOUTHURSDAY while some of the reviews could be a little sketchy here I have had good and bad but the last few times I've rolled up through here it's been quite well even through Covid times. this one is 24 hours still drive through and the walk up you do have access to the can if you need it. dining areas closed because it's just a McDonald's thing there's other places across the street there where you can walk in and sit down cuz Tennessee's not on full dining lockdown. I came in I was greeted promptly I had a regular original egg with muffin and a cup of coffee and it was nice and fresh and tasted really good. about few weeks ago I came in when I went up to John Deere in Greenville to pick up a load and it was pretty much the same kind of thing it was quite fine the fish sandwich was done nice and fresh and the fries had no salt on them. they do a good job of maintaining the coveted standards here the floors were clean the bathroom was looking good. all in all a decent McDonald's for the most part I'm sure probably out of every three out of five visits there will be good there may be a couple of bad but it is what it is. I was glad to have a nice breakfast early in the morning so worked out really good and the egg McMuffin tasted fine egg was nice and fluffy the Canadian bacon was good. and for my truck and friends they do have truck parking there too. read more

McDonald's - drive through madhouse today. - Fast Food Near Me - Bulls Gap, Tennessee

This McDonalds charges $1.00 for a cup of water. Never have I ever, been charged for water at any other McDonalds; just this one.

This has to be the worst McDonalds in history. They will never get a order correct. I have called the manager twice in the past month over them screwing up my order . They want me to waste my gas coming to the store because they messed up. I wish Burger King would open a store near Bulls Gap. I'm going to contact the corporate office. I will never go to that store again. read more

Great service with a smile. The staff was friendly and worked quickly to get us our meal. The restaurant and restrooms were clean.

Be careful visiting this establishment... female employee came into bathroom without mask and when asked where her mask was... she stated, "I just got off work, a mask won't save you!" What an upstanding, health conscious employee who cares so unselfishly about others especially a mother and her 2 year old son. I guess Covid is just a hoax out here in Tennessee!! read more

Worst McDonald's I've ever been to and that's saying something. So slow, machines always down.

Usually have pretty good interactions at this McDonalds except for visits as of recent. My boyfriend and I go to get our 99c Iced Caramel coffee every morning and there hadn't been an issue up until about a week or so ago where the coffee was made incorrectly, now normally this is not an issue, just roll back around and they'll remake it. Okay but this time the lady at the 2nd window or whatever was rude as hell and tried to say that the coffee was made correctly and that "She knows she put full pumps of caramel" when BOTH of our coffees had no caramel whatsoever and tasted disgusting. We both know what this coffee should look and taste like and that was just not it. Hope she either corrects her ways or gets put somewhere else. read more

forgot my honey mustard and my chicken nuggets was dry and my fries was soggy instead how honey mustard they gave me tangy bbq

Had to clean my own table off floor was disgusting. Ordered nothing but fries because I was scared to eat here. Said this table and floor was dirty right in front of management and she laughed and just walked behind the counter. Had to use my own wipes to clean off the table and chairs. read more

Was so excited for my first McRib of the season- got it & there was very, very little sauce on it (best part of the sandwich) and it was cold to boot! A Definite Disappointment! One positive - they gave me my drink cups- -&- the coke wasn't flat... read more

Incredibly rude customer service. Personally wouldn't even give it one star. Crusty food. Awful! DO NOT recommend.

Just left there and brought our breakfast back to the hotel across the street, opened the bag and everything was wrong in the order, but we are not going back because the place is in chaos. Nobody behind the counter was wearing a mask during peak COVID and one worker was coughing profusely. Sections of seating were roped off as required but they used some kind up outdoor livestock webbing that was clearly a trip hazard for anyone walking past. What kind of manager runs this place! All the customers before us had problems with their orders and people from drive thru were also coming in with mistakes in their orders. One customer returned her frappe drink and the girl behind the counter started sipping it. Really! we saw this! read more

Took 45 minutes to get our food. Manager is sitting outside. And so is 4 other workers. They do not do their job correctly. All mostly early 20s just being dicks. read more

This morning, I entered the drive through at 5:50 a.m. I got to the pickup window at 6:20 a.m. Lots of folks behind me pulled out and left. Seriously, 30 minutes to get through a drive through! I ordered a gravy biscuit with an extra side of gravy and 2 small hot mochas. They didn't have anything hot...only iced coffee and frappe...so I got nothing to drink. When I checked my bag later, I saw that I only had a gravy biscuit. No side of gravy. If you have eaten here, you know that they are very skimpy on the gravy so if you don't want to wind up with a dry biscuit, you need to order an extra side. I would have gone up the road to Wendys, but they don't open until 6:30. Maybe next time, I will just wait up there. read more

this is the worse employment established around here. poorly ran by managers who hate themselves so gotta make everyone miserable around them. Pam the manager,is the most rude person to her n workers,they set and a schedule out an employees WK n they never get their hrs ,ever! the food sucks n most time a manager wants to act like they're to good to clean up! I hate it. read more

McDonald's - I luv to have peaceful surroundings n this is as peaceful as u can get! - Fast Food Near Me - Bulls Gap, Tennessee

Store was very clean food only took a couple minutes was made fast and fresh. Staff was very friendly. And good special 2 for $3.00.

This is probably my least favorite McDonald's.you have to go around lunch time to get decent food.if you go through past midnight don't order the chicken he 3 times I have the chicken is never cook all the way through read more

I saw a cockroach here and several times my order was completely wrong or burnt. As a local, I can tell you that the other area eateries are cleaner and there are better McDonald's a few exits away on the highway in either direction. Eat here at your own peril. read more

I have to say of the many McDonald's this is a very good run place, had breakfast it was great taste better than most McDonald's staff seemed very pleasant the out side seating very nice with a nice covering.. read more

This was by far the nastiest Mc Donald's I have ever been to. For starters when you walk through the door flys attack you, floors look like they have never been swept, table and counters were nasty and don't get me started on the bathroom. The food is awful. My chicken nuggets were way over cooked, fries were crunchy and burgers were dry. I will NEVER recommend this place to anyone. I gave it a 1 cause it wouldn't let me rate it any lower read more

Not only do my fiancé and I travel due to his job and frequent McDonald's, I was also a former McDonald's employee. I can honestly say this is THE worst restaurant I have ever been to. Fast food, diner, steakhouse, you name it and this place has them all beat. I stood at the cash register for a solid ten minutes before anyone acknowledged me(when many passed). Finally, when the young cashier came up to take my order she had to first remove the headphone out of her left ear(no not head piece for drive through, headphone from listening to music), then after asking what I would like she put it back in! I start telling her I simply want a Mcdouble with no pickle or mustard, a young man walks up behind me and slides her a phone across the counter. She completely disregarded everything I just said, looks at him and says "are you leavin'? Alright see ya later" then looks at me and said "sorry what about a McChicken?" After patiently repeating everything I had just said I paid and sat down. Then waited twenty two minutes ! For a mcdouble!!! While all of this transpired the manager was standing next to her restocking coffee so clearly hearing everything plus looking up and over while she was talking to the guy who came up behind me!! Ridiculous. read more

McDonald's - The greasiest, sloppiest, thrown together sandwich I've ever had. - Fast Food Near Me - Bulls Gap, Tennessee

See all

I drive all across tn and this McDonald's is always fresh and fast, wish they were all that good

The service was horrible. Ordered a cheeseburger and a cone. Ten minutes later, they're still handing out orders to people who walked in after me. Asked the cashier for a refund, who had to ask two different managers while I stood there and waited as they debated whether to refund my money and why. If I could rate them zero stars, I would as I got nothing from my visit. PS bathroom not very clean either read more