I guess the service and food quality has changed significantly over the years (positive way) based on the previous reviews. I order at a minimum atleast once a week from this location, mainly via Uber Eats and ever so often through the drive through. I've gone inside several times just to order and go. The food is always great, the burgers are always done perfectly with no soggy buns or anything missing. The large fries are always large fries (iykyk) my favorite thing to get is the caramel frappe. The food is always packaged with care. The only thing that irritates me is that they do not include a straw with your drinks when you order via Uber Eats, they will only include it if you remember to add a straw for the amount of a penny ... but if you in person they add it in the bag or you can literally just take as many as u want. The drive through is fast and efficient even when packed which is rare for the drive through side. sometimes they don't hear you properly so you have to make sure to double check the screen to make sure they added all your items in the order. The main reason for the 3 stars is because this isn't a place I would feel safe sitting in to eat and definitely not come with my kids to sit down. There's almost always questionable "teenagers"involved in questionable things with loud music right outside the McDonald's. And more questionable people inside. Before 230 it isn't chaotic and you probably could sit down to eat but after and during that time it's crowded. Around 5:30 it gets PACKED. I prefer and will be sticking by to Uber Eats or the drive thru, my food is always prepared fast and correctly..and takes no time to get to me. TIP: I recommend you download the McDonald's app to collect rewards (free food) the points accumulate fast. You also can request pick up, delivery, table service meaning they bring your order to your table by requesting it via the app. You can switch the location depending on where you're at or the app will find a McDonald's near you. read more

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The service here sucks. They need more workers. My food was cold. I only ordered a small caramel frappe and a medium fries and it took forever. The ambiance was club 40/40 style loud music as if I was in a night club. read more

McDonald's - The small caramel frappe - Fast Food Near Me - Bronx, New York

Extremely lazy I order Simple items on mobile order app put the correct table number and not one person attempted to bring it just called my name out INCORRECTLY and not to mention the rude lady cleaning as I'm sitting minding my business smacks me in the back with the mop stick DIRTY TABLES IT'S AWFUL BUT YET THE WORKERS SEEM TO BE HAVING THE TIME OF THEIR LIVES!!! read more

McDonald's - Dirty table - Fast Food Near Me - Bronx, New York

Again, not a bad place to order. It is always a tad packed (a school is close by). Very easy to order, and the majority of the wait is just waiting for good. Nothing great, nothing horrible. Only bad thing, there's no normal Sprite... read more

How are you going advertise 40 nuggets and 2 large fries, when you're actually giving medium fries (actually less than) in a large fries container? I bought 2 medium fries to see the disparity because they have done this before. This is beyond disgusting... read more

McDonald's - Medium & "Large" Fries - Fast Food Near Me - Bronx, New York

Everything you could possibly imagine being wrong with this place isn't your imagination. No one in the drive thru. You pull up, wait, honk, wait some more, get out and walk to window as to not lose spot, and no one is there. The place was pretty empty so you park and walk in. There's only 2 people on line. This should be fast and easy. Wait, but there was no one at the drive through. So why should this be easy? New nuggets were nasty. Fries hard and stale. No Sprite sign on soda machine but there wasn't any ice, Diet Coke or Sprite. Asked the manager or shift supervisor if the ice and soda were being replenished and she had the only attitude. Short woman, glasses, hair net and only one wearing light blue shirt. She said the counter person could've given me ice if I asked. And how does that resolve the soda issue? Place was absolutely filthy. And the dog. Yes, the patron with a dog that was not told anything. I love dogs but I don't bring my 2 Pit Bulls inside of a restaurant. Most McDonald's are much better than this. If you're not going to get McDonald's food that taste like McDonald's, you might as well go to one of the half dozen chicken spots, diners or other franchises all well within walking distance from here. Not LOVING IT! read more

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This was terrible, me and my family stopped by here while on a road trip and one of 2 of my little cousins got food poising and threw up a lot. Lucky for me, me and the rest of us got something else. But for anyone thinking about going to this McDonald', I 100000/10 not recommend. read more

So slow a turtle move faster then these worker. Remodel is nice but they would look at you and keep moving. The garage is always over flowing and the tablets us always dirty. Yea the worker will forget some of your food. So always check your bag before leaving the store. read more

Wow don't waste your time with this location they have no idea what they doing i waste my 20 minuets just for ordering and i got mad and walk away and manager she is so rude read more

The worse McDonald's there is in the Kingsbridge area probably the worse In the Bronx. They hire very immature workers, they can't get an order correctly because they're to busy playing area or talking way to much and to top it off they don't even speak English. I waited 25 minutes for them to fix (add cheese) on 2 McDoubles and fresh fries. Manager comes out and hands me a bag with 2 McDouble with Mac sauce and no small fries. I go to the drive thru window and the girl tells me he said the fries are in the bag and she then passes me "the fries" that were suppose to be in the bag. 0 stars if I could give read more

McDonald's - a person holding a receipt - Fast Food Near Me - Bronx, New York

So I decided to give this Mc Donald's a second chance being that its close to where I live. OMG!! Big mistake!! They really need to replace every single "worker" in this place. They are just lazy AF! They don't speak English and when they try to it's a guessing game as to what they're saying. They really need to learn the English language. SMDH! Sloooow service and sloppy orders. OThey don't even attempt to smile as you're giving your order. It's so obvious that none of the employees want to work. This McDonald's is located in a very busy area and I'm sure they take in good money. The place needs a total renovation again because these lazy F's don't try to maintain it clean. The place needs a total overhaul!! Please get rid of all the employees and hire English speaking people who WANT to work. One word.... DISGUSTING!! read more

This is the worst mc Donald's that I ever visited and hope don't come back never! Drive tru is garbage... Half an hour for 2 mc chicken and a order of 4 pieces mc nuggets after I get to the window and paid...never gave me the receipt and when I decide do not wait for the nuggets they don't return the money to me! I ran out off there. To bad there's no half of a star here... DONT GO TO THIS PLACE... read more

This McDonald's has the worst service it takes almost 35 minutes for you to receive your food, they are so slow and unorganized! My fries were cold while waiting for my drink read more

Why do I select what drink I want on the new electronic ordering kiosks and yet when they bring me my order the cups are empty? What was the point of choosing what drink I want? And why is the ice machine always out of order? It's like they don't want me to enjoy my drink. And somehow they decide bringing me straws makes up for it? It's anyone's guess if the fries will be salted too. read more

One of the few McDonald's with a drive thru. Don't come here with your car if you don't mind waiting 20 for ur order. They take so long & always mess up or forget to complete your order. read more

Poor service, drive thru sucks, place is dirty, food is always cold, soda is flat and warm. workers don't know what extra ice means..its just terrible don't come here read more

I have pals who live around the corner, and when I stay for a long weekend, this is a quick bkfst spot, especially when: 1. Someone's gotta go to work and is running late. 2. We ate dinner too late last night and need something smallish w/some protein. 3. No brainpower to make our own oatmeal or eggs. Or some/all of the above. I always get the same thing, bacon/egg/cheese biscuit, and yesterday I wanted a hot choc. I wasn't the one doing the ordering, so imagine my surprise when my friend came back with a medium, same size as her coffee. It looked huge, and it tasted lousy. "Stir it up. The chocolate must be on the bottom." So I stirred it with a straw, because I didn't see any stirrers. Nothing doing in the flavor dept. "Don't sulk. I'll take it back." "Get a small one." I opened the lid on the small one and found a great shot of whipped cream and a drizzle of choc sauce--and the whole thing was good! This food encounter was now elevated to really good, and between that and my biscuit, I had enough sweet and savory to brave the subzero-windchill trip home. Say what you want about this chain--and quality of service and employees varies widely--but I was impressed that someone made sure a customer came away pleased and went the extra step to make sure that customer comes back. read more

I jusr confused as of the fact of no water cups in 90 degrees but there is a water button on the soda machine it suppose to be mandatory to give water if asked I can pass out but u can't give a water cup poor service everytime read more

Immature workers. Immature "manager" who just gives attitude. Slow service. Food sometimes cold.

They are discussing no one had gloves on they touch your food using there bare hands when I asked them to put on gloves they were very rude

The worst mc Donalds!!!! The drive thru takes forever!!! They really need to speed their things up cause it's very unprofessional.