I went into McDonald's to grab a quick Happy Meal for my daughter and used the kiosk to place my order. The kiosk wouldn't let me make the changes I wanted, but I figured I'd just deal with it. When I walked up to the counter, a nice young lady named Shalea stepped up and asked if she could help. I explained the issue, and she immediately made sure the modifications were taken care of. It's always appreciated when someone takes the initiative to step up and make a customer's experience better. Thank you, Shalea, for doing something that may have seemed small but made my experience so much better! read more

It's been a while since I've been to McDonald's, so I decided to try their new burger. My rating: 5 Fehs. If you know Yiddish, you already know what that means. The burger tasted like a Big Mac with a sauce that just didn't work for me. It wasn't awful, but it definitely wasn't worth the money. McDonald's is still McDonald's, though. Their fries are still the best thing on the menu. As for the new burger... 5 Fehs. Enough said. Service was OK and ambience was McDonald's read more

On 08/10/25, I went to this location to try the new chicken wrap. The wraps that give me, was made with old chicken, and they didn't put much lettuce or cheese in it. The service was good. The ambience was good. read more

McDonald's - B Bacon Egg Cheese Biscuit Meal Hash Browns 2 Sausage Burrito Meal - Burgers Near Me - Boynton Beach, Florida

Ordering only one sandwich and one drink... Repeating your order 3 times at the drive thru and then again at the window, but they still somehow get it wrong... Then the corrected order is the worst burger ever... Welcome to McDonalds. read more

The new frozen Hawaiian punch drink had a good flavor and brought me back to the early days when Hawaiian punch was the God of drinks. Three new flavors,but go for the Punch for the memories if your of a certain age. read more

McDonald's - Hawaiian punch frozen - Burgers Near Me - Boynton Beach, Florida

Have never once gotten my order correct. Also, one of the workers is very sassy and acted like I didn't have a mobile order without looking at my literal proof as if the money was coming out of his pockets. His manager handed me my food which was clearly not fresh. read more

After dropping off my car at the nearby service center, we headed over to McD's for breakfast. Dad wanted his "senior hotcakes" and we decided that if the place wasn't too busy, we would dine in. We had a super experience this morning. First, the parking lot is clean. There was no litter or garbage anywhere. The outside of the restaurant looks good and is maintained. Inside, absolutely clean. No garbage. No trash on any of the tables. The floors were clean and had recently been mopped. The drink and condiment station is closed because of the pandemic. Also, the kiosks are closed. Second, the young lady who took our order was pleasant and efficient. She was wearing her mask properly and the crewmembers we could see working the drive-through and the kitchen area were also wearing them properly. This is important these days! Our breakfast was bagged up and had all the right condiments included. Butter and syrup for the hotcakes, creamers for coffee, an appropriate number of napkins and stirrers. My Egg McMuffin was assembled properly. The large coffee was of course, "McDonald's hot" but cooled down soon enough that I could get a massive caffeine boost from it. There were no other patrons in the dining room the entire time we were here, so we enjoyed our breakfast inside at a table that indicated it had been cleaned recently. Other tables were marked off for social distancing. Yes, five stars for McDonald's in Boynton Beach. Comparing it with other Mickey D's, it was excellent. [Review 14548 overall, 46 of 2021, number 1184 in Florida.] read more

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Not even joking when i say this but there was literal pubic hair in my food, that alone shows me to never eat in this place ever again in my life. read more

Frustration is all I can say for this specific McDonalds location. I went yesterday for Cheeseburger day as McD's was offering $.50 dbl cheeseburgers, great deal right?? So off I went to get burgers for my kids. I placed the order thru the app at 7pm and did not arrive to the location until 7:20, I saw the drive thru lane was full so figured it would be quicker to go inside. As I enter, the front desk is deserted, no one in sight yet you can hear all the employees yelling at each other in the back, very unprofessional, but this is McD, what do you expect. I then flagged an employee after waiting 3min and they ask "what's my name", which I provided, they replied back we don't see your order, then she walks away. Another 10min go by and I ask again, to then I was prompted with "what's your name" again, so I provided and then they say oh this is a mobile order and walks away again. Meanwhile, while this is going on, others are also waiting for attention. I then see another employee casually walking around not paying anyone any attention, but we will get back to her. I then wait another 15min with no one coming by the front desk. So now a new customer enters and is waiting at the front desk, no one acknowledges the customer. He then flags someone down who just ignores him. Now back to the casual employee walking around, the customer gets her attention and she goes behind the counter to assist him, after 1 min she then tells him sorry I'm on break and I can't do this and walks away .... I mean WOW...... can't make this up. She then walks to the same employee who asked for my name twice and tells her "can someone help him" (keep in mind the customer is standing right there) and the employee says "why can't he use the kiosk" and then walks away. The customer states that his credit card doesn't work and wants to place an order, the employee walks back and out loud says "tell him to use the kiosk" and again ...... you guess it, walks away. I was like wow, this is the worst customer service I have ever experienced. The customer left. Now back to my order, this all takes places in the course of 20min, I still haven't received my order and it's already 7:40pm (keep in mind I placed my order online at 7pm). Now perhaps a special order may take time if they were busy, but all I ordered was 2 x dbl cheeseburgers. At this point, a homeless person enters the establishment asking for change, a lady who appeared to be on heroin enters and walks to the back, leaving a bad odor behind her. A few more customers come in and place their order at the kiosk and sit down to wait for their order (if they only knew it will be until Christmas by the time they get their order). At this point it's 7:50 and you guess it no order. I flagged the same employee who then asked me for the 3rd time "what's your name", I responded but by this time I'm super frustrated. I then asked "how much longer" and she says and I am paraphrasing "I'm the only one doing anything, so you have to wait" and rolls her eyes at me. I was about to flip and ask to speak to a manager, but as I look around at the employees, I figured it was not worth it and most likely the same lady is probably the manager. I finally get my 2 x cheeseburgers and walk away, this was close to 8pm (an hour later from when I originally placed my order). This was an unreal experience, I don't think I have ever witnessed customer service like this, they simply did not care and through the 40min I was standing there, all the employees were yelling at each other in the back. I will never go to this location ever again. I am tempted to write a letter to corporate because no one should be treated like this. read more

Garbage service! Always gets my order wrong and over charges me. I asked for cheese and get charged but no cheese.

Look, I think we can all agree that NONE of us go to McDonald's for delicious gourmet food. But sometimes when my kids want it, I capitulate and get it for them. I had the unfortunate experience to be here twice in 2 days, due to my hungry teenage sons. I am blown away by how poorly this store is managed / run! Yesterday, the drive-thru didn't seem to be moving at all, so I went into the store. Another customer and I were chatting for a full 15 minutes before somebody could come over and take our order with as much attitude as they could muster. The ordering kiosks were turned off, so we were literally at their mercy of when they decided to walk over to a register and take our order. Because I had such a long wait time, I had a lot of time to observe the chaos in the kitchen. Not working mind you, just laughing and joking around with each other and playing grab ass. Not one employee had gloves or a hairnet on! Disgusting! If it weren't for my begging teenage sons, I would have left because of that alone. Tonight was the same thing. I waited for a full 7 minutes before I asked if anyone could take my order. This nasty girl said "I ain't got time to wait on you use the damn kiosk!" (Which happened to be operational tonight but I did not notice since it wasn't working the night before) And she stormed off to the restroom. But again, no gloves or hair nets. There are a million fast food places to choose from, and I can guarantee that the next time my kids ask for McDonald's, I will urge them to pick one that treats their customers with some respect. A certain chicken establishment where it's their pleasure to serve me is where I'll give my money from now on. read more

Oh boy, McDonald's and 4 star... Yes, you can judge me but I cant deny the fact that I love McDonald's fries. And maybe you do too? It's a 4 star for a good fast food experience. This location is not near my home. The one near my home, makes horrible fries plus their customer service is terrible as well (Boynton and Jog). This McDonald's is on Boynton and Military. I ate McDonalds after a few months but since we were running errands, we decided to eat inside. I don't remember when was the last time I ate inside a McDonald's in the US. Customer service was great, they remodeled the inside with touch screen order machines as well. The food came out quick and fresh. I ordered fries and fish filet sandwich. The high top table I sat at was clean. This McDonald's might be my new favorite FL location for fries carvings. Side Note- McDonald's app is the real deal. Download it on your phone. read more

McDonald's - Fries - Burgers Near Me - Boynton Beach, Florida

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Horrible horrible quality of food. The ice cream tastes old, and the burgers takes very old. Bad ‍.

I have never been to a fast food place with worse customer service. I placed a mobile order for pickup and upon arrival was told that "you ordered something we don't have." I said no worries, I'll just take a refund for that item. I was immediately told "I can't refund you. I can give you something else, but you didn't pay here so I can't refund you." Mind you, I paid with the McDonald's App, and on the app it says any issues with your order, including refunds, need to be taken up with the store you purchased at. The gentleman at the speaker just walk away and stopped talking with us, so we pulled up to the window. He then rudely came to the window and tried to tell us the only thing he could do was give us another item. I told him respectfully that was untrue, and he immediately cut me off and said "are you calling me a lair?" And then walked off again. He came back and handed my wife our food and just walked away. I have never seen someone who shouldn't be working in a customer facing position less than that man. Unbelievable. read more

Quiet and peaceful to eat at, study, great hot food, and warm service. I will definitely keep this location in mind whenever I'm in the area. read more

Worst staff EVER!!!! Was hung on 4 times when I called to complain and I was called a bitch so yeah

It is a shame that this location spent the money on the fancy screens at the drive through to ensure order accuracy, but the preparers apparently don't use it. Just left and of 3 orders, the only one not messed up was my daughter happy meal. Thank you for that at least. I ordered two triple cheese burgers with not ketchup or mustard and add Big Mac sauce and I ordered a buttermilk chicken sandwich with no lettuce. I received two triple cheeseburgers with ketchup and so much mac sauce that the bun fell apart and a chicken sandwich with nothing besides Way too much mayo. This is not the first time. About once a week I get my daughter a biscuit on our way to school. Half the time we receive a McGriddle. From now on I will likely go to gateway and congress location for my McDonald's fix. read more

After a long travel day from Calif to Florida, with few options for a snack at midnight...I went through the drive thru at McDonalds. Zeus asked if I could hold ?? I could see there were 5 cars that were in front of me and guessed that at the late hour they were short staffed. When he did take my order he was polite and knew the menu options, so it was easy. I asked if he could ensure everything was made fresh, which he said no problem. It took a few extra minutes but when I did get my order it was perfect. In fact it actually looked like the images in the menu board and had those classic McD's fries. Nice job to Zeus and the team that works late, handles lots of difficult late night clients but keeps a positive attitude. Thanks for the great food. It was exactly what the McDonald Brothers had in mind. Jay RHI - Purdue 1979 read more

So first a disclaimer. I went to this McDonald's in late 2017 and have not been back since so maybe things have changed in the interim. My review is based upon what I saw when I went. I have to say this is the dirtiest McDonald's I have been to. My feet were sticking to the floor. The counter where you pick up the food was dirty and, at one point, someone put a bottle of cleaning fluid on it. The condiment station was a disgusting mess. The whole place, including, the areas behind the counters where the employees worked looked like a disaster area. This is the only time I have been to a restaurant and felt compelled to say something while there asking them how they could let the place get so dirty. Don't believe me? Perhaps a few pictures will demonstrate. read more

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I know reviews of McDonald's are useless as everyone knows it's crappy fast food but I gotta day this. No ice cream. Ever. Fix your store.

This McD's is always slammed. Probably because the other location on Jog RD is terribly slow even without a crowd. I once placed a curbside order here and waited 17 minutes for pickup. Another time I went in the drive thru and the guy gave me my food and left me sitting there waiting for a drink they forgot to make. read more

This McDonald's restaurant was Covid-19 Non-Compliant on Monday, 10/12/2020 @ 9:30pm. Every employee I encountered at the drive-thru windows wore a disposable mask covering their chin only. At the first window, both the Cashier and her Supervisor, as well as the staff member who handed me my order at the second window were all Non-Compliant. Perhaps if the owners, managers, and supervisors educated their employees on Infectious Disease Protocol and Practiced Proper PPE themselves, compliance should follow. Kindly adhere to Dept of Health and CMS requirements. read more

Tonight I came to McDonald's on military Trail and the service was just absolutely horrible the young man did not seem like he wanted to be there 2 to 20 minutes to get to things to us and when I asked for barbecue sauce he made us wait a whole Nother five minute he does not need to work in establishment he clearly does not want to be at. read more

I got the steak egg and cheese sandwich combo meal my daughter ate the hash brown and the mini cinnamon buns. I asked for my iced coffee black. "So you don't want milk or cream?" She asked. "No thanks just black." I replied. "What about sugar?" "Nope." "What about liquid sugar?" "No, just coffee and ice please." "Oh, so you don't want nothin in it?" "Well, I want ice in it." That got a chuckle from the guy behind me. The food is what you expect from McDonald's, decent but not great. It was fast, hot and cheap, what more could a girl ask for! The restaurant was clean the line was fast and the cashier was polite, not brilliant, but I was happy with polite. read more

McDonald's - Steak egg and cheese combo with black iced coffee and cinnamelts. - Burgers Near Me - Boynton Beach, Florida

Charged me more to fix the order they messed up, told me I was wrong and did nothing to fix the issue. Completely incompetent. As if the staff share a single brain cell. read more

I have never waited so long in the drive thru at ANY fast food restaurant. This McDonalds is the exception. I drove in at almost 6pm on 7/24 and was behind 2 cars. The line was not moving and an employee came out and put cones across the second drive thru line which had 1 car waiting. My line moved up 1 car, the guy in front waited for almost 15 minutes to give his order. When I moved up the woman said to wait, so I did.... wait .... wait... wait. She finally took my order 5 min later. As I got to the window I was told the cost which I couldn't understand what she said, so I asked how much again and she had an attitude and stated the amount in a snotty tone. Geesh! I then waited for my food for almost 20 minutes while watching the employees saunter around at their leisure, meanwhile there were 4 cars behind me. She came back to the window and announced that it would be a few minutes ( more) and gave me my drink. I watched a customer at the counter waiting, she appeared to have a large order. They were not busy inside at all so the hold up was baffling. Now it's 6:34 and I've been there for a good 35 minutes. I was finally handed my food by another female employee. I asked her nicely if they had to pluck the chicken first. We both laughed but seriously 35 minutes in the drive thru??! Where was the manager? This place seems to be very unorganized and lacking motivation and a sense of urgency. I don't even know what the problem was nor did anyone apologize. Employees need to be fired or retrained. They appeared to care less about service. Never going there again. Boynton Beach near Beals store. read more

Food is NEVER fresh when I go here! It's so annoying because it's closer to my house but for now on I will drive to another one!! Food presentation & taste is terrible!!! If I could give it negative starts I absolutely would! read more

I've been waiting in line for 13 min. The car is front of me is still not being served. This place has the worst customer service on the menu screen and everyone is rude. Finally pull up to the window and just get a hand for money and say hi "how ya doing" get ignored and then the dude just walks away. Then comes bk with a bag. Byeeeee McDonald's sucks here and on Congress by gateway. read more

A lot of people are biased against fast food joints especially some snobby Yelpers it seems, however a couple of points here. Fast food establishments are providing food at an affordable price to almost everyone. It is a staple for some unfortunates unfortunately. Personally I cannot count the number of times over the years I have been down to change where the dollar menu at McDonalds, Burger King or Wendy's pretty much saved me from starving. Especially late night when nothing is open and all you have at home are peanut butter crackers. So when I got the coupons recently in some mailer to try out the new Big Mac line I knew there would be a time when it would come in handy like after I have had several beers but forgot to eat and yup there was nothing at home that didn't require some prep. Last night was the night and on my way home from Thirsty Thursday I went to the McDonald which just happens to be across the street from me. For 2 dollars and change I had 2 Big Mac Jr's. Now that I am doing well 2 for 1's and/or famished are probably the only way that I am going to McDonalds and truth be known I avoid fast food as much as humanely possible. Face it, it is not high quality cuisine and basically unhealthy but like I said it does have a purpose. And being honest again here the Big Mac has a familiar and predictable taste that actually hits the spot. Reminds me of my childhood when dad would drive me to McDonalds and we would get 4 Big Macs and 4 large fries for our family treat. Maybe it's the secret sauce with preservatives from the McChem lab not sure but it was good as I ever remembered. This particular McDonalds is super clean, spacious, has good parking and from what I experienced good service. The girl who took my order was really cute and friendly albeit a bit young for me but hey I'm just lookin'. I can say for certain I will be back it is just a matter of time when I will be once again be on my way home and in need of something / anything and for the price this sandwich is a pretty good deal. Long live Micky D's. read more

McDonald's - Burgers Near Me - Boynton Beach, Florida

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This McDonalds had good service, but just like many McDonalds, they do not know how to process an order with the pay by app feature. I realize that this is a new feature, but McDonalds needs to do a better job training their employees. Also, when I speak to a manager about this issue, the managers always have an attitude and blame the customer. This has happened at multiple locations in the Palm Beach County are in Florida. On top of all that, I ordered oatmeal and they did not give me a spoon. How am I suppose to eat oatmeal without any utensils. read more

I went with my wife for lunch at Mcdonalds. We ordered 10 discounted cheeseburgers and found they had no burgers in them!I I asked the manager what happened and she said someone was working on the kitchens did not belong there.This is ridiculous excuse for a serious error in my order.Additionally my fries were supposedly be without salt but came salted. When I mentioned this she said but another they are not responsible for errors. This is an incompetent rude Mcdonalds .It appears that there is a new program there meatless wednesdays . Now I know how they can afford to discount there burgers by leaving the meat out This was a horrible experience and I hope they will either change management of turn this into a parking lot. read more

Terrible service. By the time the 2 woman at drive thru quit talking to each other my shake melted!!!

Very interesting McDonald's they gave us for cheeseburgers with no burgers in them we ask no salt on the french fries they salted the french fries it is one of the most ideal run McDonald's I have ever been in read more

Joshua is a fantastic manager and employee! He makes this place run smThe rest needs replaced there, unfortunately.oothly and professionally; and I've always known him to work hard! He is one of the BEST there! He protects vulnerable employees, even speaking up for them, as well, to rude and degrading customers! It's sad how many entitled, rude, and mean customers there are that come through there. He always makes sure customers have what they need. He is a good, loyal worker, who can be counted on there! It'd be a shame to lose him there, where customer service is almost non-existent there. He's honest, and a strong leader. Him - Joshua, Philip, & Rebecca are AMAZING there!!! Great Job you all! Including, Vonnie, Rodsen, Weslein, Shawn, & Fabiola! Great Work in keeping it together there! read more

I am not a big fan of McDonald's. It has been forever since I have been to one. However, something about little kids lovin' Happy Meals. I was hoping my little cousins who are the age of 2 and 6 would choose another place but the first thing they asked when I picked them up was "are we going to get a happy meal?" of course I could not say no. So here we go. Back in the day I believe this McDonalds had a playground area but it was recently renovated and they made it super nice bit no playground for kids. My little cousins were not happy about this. When we got there it was nice to see how clean and new everything looked. To my surprise on Monday's and Wednesday's they have a special for happy meals! $1.99 each. I wasn't too sure what to get since I really don't eat here so I settled for a chicken wrap with ranch dressing. It had way to much ranch dressing. Yuck. I couldn't finish it. I did manage to steal a chicken nugget from my cousin though. Those were really good. The staff here are super friendly and keep they place very clean. They had a small table with Despicable Me 2 toys, crayons, and coloring sheets for the kids. read more

I want to start off by saying I would never write a review or give any business a 1 star rating unless it was really really bad. That was the situation at this McDonalds. The food at McDonalds is always the same and you know that going in, so this complaint is about the extremely rude and demeaning staff that is employed at this location. My husband and I went to the drive through and since we have the McDonalds App we had a coupon code for 20% off the purchase. My husband has the app linked to our checking account so when he gives the code the cashier and the purchase automatically gets subtracted from the account. When we got to the window he was told the app didn't go through and he would have to come inside the store. He went inside and showed them the transaction did go through and all he wanted was the 20% off. They were extremely rude and made uncalled for comments to him. They ran the transaction again with the 20% off and it also showed it went through. When he asked to speak to a manager the cashier refused to give her name. Then a women who had already been part of the transaction said she was the manager and was also very rude. He asked for the owners name and information and they refused to give it to him. It turns out that our checking account was charged twice for the same transaction and not only did the staff and manager not believe him they were so unprofessional and demeaning. I am trying to find the owners information online, so far, with no success. I will eventually find it and report the staff, but now I have to get in touch with my bank to dispute this charge. All this because my husband wanted an Egg McMuffin and Coffee!!! read more

On my most recent visit to my hometown, I stopped into this McDonald's to use their free wifi. Whoa. They remodeled. There are TVs EVERYWHERE. Seeing things from my childhood change is always weird for me. But anyway, I won't lie, I gave this place four stars because of the countless childhood memories I have here. Like, I had a birthday party here. There are home videos to prove it. I don't know if they do birthday parties anymore, considering that was probably about fifteen years ago, but, hey, it was pretty cool at the time. Oh man, and I remember another time where a very accommodating employee gave my high school boyfriend a sundae cup full of McFlurry for free saying "It's cool, I got you, I got you!" I could go on for ages, but, McDonald's, I salute you for countless McFlurrys, questionable chicken McNuggets, Happy Meals, french fries, sundaes, and the ability to get the five year old me to drag my dad here when my more discerning mother was at work. read more

I used to come To this particular McDonalds because the service was fabulous and very fast , I don't know what's changed but this McDonald's now is terrible , from the drive thru not taking orders in an Alternating way to total mess ups and the topper is customer service is just not there ( they just don't seem to care ) It's really to bad So to anyone wanting to know if this Mickey Ds is good The answer is Noooooooooooooo!!! read more

Worst place to order .Every time I order Food ,I don't get the wrong order .Its not that first time Happen many times .You guys are suppose to wear hair nets.But you guys don't .Its disgusting .Never coming here again . read more

Why is it that they alway short you your change? They do not give you a receipt This happens almost every time I go there. Why can't they see how much change the register does it for them. When I ask for a receipt they have to ring it up again I used to go often for breakfast, now I only go once a week. I am sorry I had to give only one star ZERO would be more like it. read more