A rip off. I ordered 3 egg mcmuffins and 3 hash browns at the drive thru. After paying, the guy at pickup window 1 asked me to wait at pickup window 2. He gave me my order the window 2. When I got back to work,I found he had given me my 3 mcmuffins sandwiches but only 2 hasbrowns. It's not that hard to count to 3. Come on! Are you purposely shorting orders? Never going here again. read more

Customer service was extremely poor, made me wait around 15 minutes for a burger and fries in which they gave me the wrong size and the wrong burger when i called they did not speak on the phone until around the 5th call in which i was told there was nothing that could be done read more

They play music so loud you can't hear yourself think. Everything else is like every other McDonald's in the country.

Rockies won yesterday so free nuggets! Love to swing by for a quick bite. It's a super busy place, but they seldom disappoint! Food has been good, they're nice, and friendly, so five stars it is! Been here over a dozen times. read more

McDonald's - Nice parking views! - Burgers Near Me - Boulder, Colorado

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If you do a mobile order don't even bother with curbside, do drive through or go inside, unless you want to wait 15 minutes. That's what happened to me at least, and then when I did get my food they gave me an iced coffee instead of an iced latte. (An iced lattte is $6+ the coffee is less than $3) read more

worst service I've ever had and I was charged $50 for 4 meals but I ended up with two hot n spicys instead like really? I ordered off the menu numbers and after it was all set they endend giving me two meals and two hot n spicys. I told them people at the window I didn't get what I ordered even though I had my recipt with me and showed them and she said everything is there and refused to give me the right stuff I ordered.!! my receipts says 4 meals with frys and I got two meals, two hot n spiceys and three frys. read more

has to be the worse mcdonald's ever they don't get your order right i don't know if it's because the cashier don't hear us properly but everytime i go my order is never right read more

burger king was closed 15 minutes early at 11:45 (rightfully so, they work hard) so we scooted on over to McDonalds instead. Victor has got to be the most pleasant guy i've ever met, and all while working the night shift at a fast food spot. unbelievably kind and the cherry on top of the whole experience is that they blew our expectations out of the water by having ice cream and milkshakes available PAST MIDNIGHT. goated mcdıcks. wish i could give em 6 stars read more

Delivery drivers should refuse to deliver from here. They seem to take perverse pleasure in making your hourly wage less through incompetence. Also, while waiting for a delivery I needed to pee and they sent a cop into the locked bathroom after me. I get it you have a homeless problem but sending a cop in after someone who identified themself as a delivery driver waiting for you to do your job is outrageous! I'll never give another penny to mcdonalds or deliver for ANY mcdonalds ever again!!! read more

Shit service no napkin to even get when my fingers r covered in salt.was writing this while waiting 10 mins for a shamrock shake #notlucky

HORRIBLE, last two times I've been there! And it's massively expensive. The people in the window are generally great, but food cold and old.

Literally told the Genius in the drive through, "please double check to make sure there are no pickles," sure enough. read more

McDonald's - 2B - Burgers Near Me - Boulder, Colorado

Terrible attitude of employees and service and no restrooms, they were out of all products.

This specific McDonalds keeps going downhill. Since the location on Baseline closed down to be rebuilt, the location on 28th is the only one available in the city of Boulder. I've experienced so many rude employees and mistakes in my orders. Every single time I stop by, there is a problem. If my husband didn't insist on having McDonalds for lunch (he has an addiction to their fries), I would completely stop going to this location. I have literally told him that I HATE this McDonalds! Prepare to order by kiosk if you go inside. If you try to do it in person then they will ignore you. After using the kiosk and selecting a number, they're supposed to deliver the food to your table. If you're not paying attention, you will waste time waiting at your table while your food is sitting on the counter. In drive through, you must check the bag before driving away, as they often leave out items. Also, check special orders before driving away (such as a cheeseburger with ketchup only, that came out as a cheeseburger plain). read more

We ordered through the drive thru for dinner and got two quarter pounders - our favorite because they're cooked fresh upon order. However, this time the burger came so fresh that it was not even cooked (see photo attached). Absolutely appalling and disgusting. I did not realize until halfway through, but noticed the coldness of the burger near the middle. They also forgot an order of fries. I feel terribly sick after eating the burger. read more

McDonald's - Raw, uncooked beef patty in a Quarter Pounder with Cheese. Disgusting. - Burgers Near Me - Boulder, Colorado

First of all The lady on the mic rushed us to order. The only reason I'm giving it 3 stars is because the food was actually good could've been more hot but it was good. read more

McDonald's - Bacon, Egg & Cheese McGriddle - Burgers Near Me - Boulder, Colorado

I have literally NEVER HAD MY ORDER RIGHT HERE. It's kind of amazing how they have never gotten one order right nor do they care. Why do I go back? Kids! Every 6 months I forget how upset they make me. 3 sandwiches missing this time out of 5. How are they still open? read more

My food was cold and the didn't give me all the things I ordered but was on my 30 minute break at work so I was just going to sit down and eat my cheese burgers which I only got one and I ordered the meal that has two when I went to open my cheeseburger three flies fly out of it. I couldn't believe it. read more

Horrible customer service and no care for making any orders correct. Received a Diet Coke instead of a Coke and got no mayonnaise on my chicken sandwich and ask for no tomatoes but got double the tomatoes instead. Fries were soggy, and when I called, there was no answer. Terrible. read more

McDonald's - Deluxe McCrispy "no tomato" - Burgers Near Me - Boulder, Colorado

Hard to believe that I had to "add" this McDonald's to Boulder Yelp but it simply was not there, mobile or website. I was hungry and motivated to try it in their brand new building. They tore down the old one and built this with a modern style, and it is right next to Trader Joe's and you can pass between the parking areas without going back out on the street. I ate my very first meal in Boulder at this location, I think about two buildings ago, when passing through Boulder on the way to CA back in the 70's. After moving here, we frequented it on and off. My kids loved it, it was the party place (neat caboose as a party room used to be parked behind it) back in the 80's. I was hungry and driving by today and thought I should try it again. McDonald's breakfast food was always a road trip favorite so I had my personal fav, bacon and egg on a biscuit, no cheese. And yes it was very good. I love the way they bake their biscuits. The interior is very nicely styled, modern, clean, quite comfortable looking. A great update! For late morning, it seems quite popular. They have a nicely designed new double lane drive thru that was very busy also. read more

McDonald's - cars parked in front of a mcdonald's - Burgers Near Me - Boulder, Colorado

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I literally never write reviews but my experience I had at this location today was bizarre. First off, the line in the drive thru was 15 minutes long. Annoying but obviously not the employees fault. After I ordered I pulled up to the window to pay only to be met with an employee who accused me of not ordering and skipping the line. I didn't do this so it ended up being back and forth of me saying I didn't do it and him insisting I did even though he was the one who had taken my order. He started cussing at me even though I had a pretty good attitude considering he was not giving good customer service at all. Like hey, I get it, I worked fast food for a year and hated it too, but I never treated a customer like that when I forgot to actually put their order in. Not even the first time he's messed up my order too so idk. read more

I work here, my manager is constantly asking us to write positive reviews that include his name. So Dominic, if your reading this please stop handing me unclaimed receipts. I don't have time to fill out any more surveys regarding your customer service. read more

So I am a broke college student and I have ordered door dash mc Donald's two times now and I have asked for sauces. And when I get the order there are NO SAUCES!!! I'm so upset. The sauces are what makes the food good! read more

Always at least 1 homeless person lingering in the restaurant, but I've seen as many as 5-6. Usually wouldn't be a problem, except that they are rarely "customers." They will bother you for food, ask you for money, try to add things to your order, etc. Sometimes openly drinking alcohol in the store. Usually someone yelling or having some sort of episode. Managers could not care less. I've had to give food to them before just so that they would leave me alone. The food is usually good here but that does not matter if you don't feel safe eating it. Terrible experience. read more

If you want to be harassed by the homeless, get in a fight or even be stabbed, this is the place to go! Listen to the Boulder police scanner for one day. Police are being called here non-stop! McDonald's should be paying for an officer to be there all day and stop putting that tax burden on us. The food and service however is standard McDonald's. No issues there. read more

Ok I know it's McDonald's and I should expect much but my drive thru experience was terrible. First whilewaiting to and and again for the food my car was being splashed with dirty water (I guess from the roof of the building) the roads are dry and my car was clean. Then the food just sucked. The fries weren't cooked, the Big Mac was dry and my soda cut was crushed. Not to self don't eat fast food i read more

McDonald's - Crushed cup - Burgers Near Me - Boulder, Colorado

I was there with my family and friends Sunday evening and ran into a small issue, the staff and manager (Dominic Y.) were extremely helpful! I definitely will be going back... read more

If I could leave 0 stars I would. My daughter and I went to this location for the NEW Carmel brownie Mcflurry and we're very disappointed. We asked for extra topping on our McFlurry when we got them there was five pieces of brownie on mine. I wish I was exaggerating and it wasn't blended in! To top it off the uncaring staff decided the entire glob of Carmel should go on my daughter spoon. Our fries were also soggy and not even luke warm. My suggestion? Pay attention to your customers satisfaction! Until they retrain their staff I would suggest going to any other location. read more

Went there last night for a late night meal and we had a very complex and large order. The line went by quick and everything came out right. Very happy with the experience. read more

this was the worst possible mcdonald's experience. order took over 20 minutes to get out and 3/6 items were missing or incorrect, there was a group of people in the dining area being incredibly loud and disrespectful not being addressed for 15 minutes, and the staff was dismissive and rude when i wanted to get my order correct. read more

I love the McDonald's on 28th. The people who work there are always courteous, kind and efficient. I have never had a bad experience at this McDonald's, which I can't say about other McDonald's. It's a great restaurant that is managed well and has wonderful employees. read more

It's Macdonald's! It's a place that's open 24/7 and they are there present serving y'all. It's gets crazy busy especially after CU games! Let's be grateful read more

Best Dinning experience I have ever had in Boulder. If you're looking for a good local family run burger joint owned by two brothers who's names will go down in history than look no further. I stood there for awhile not realizing I had to order at the counter, I mean how genius is that to cut out the middle man "The Waiter" and order your food directly from the line. I didn't even have to wait for someone to bring it to me they said my name and I walked right up to the counter, picked up my order which was executed perfectly and began my exploration into the heavenly tastes laid before me. I will never forget my first bite of my Mcdouble with no pickles. I consider myself a proud man, I own a ford pickup truck, have two kids and am a proud owner of a house with only three years left on my mortgage. But, by god when I took that first bite, it must have been the proudest moment of my life. It was an explosion of flavor the likes of which I have never experienced before. It was as if I heard my taste buds were talking to me NO begging me to take another bite. Which I did and the cycle started all over again. I ended up bringing enough home for my whole family and boy did they enjoy it, it was like Christmas came early this year and for that Mr and or Mrs. Mcdonalds I bestow upon you this five star rating. -Will Jt Downie read more

Drive-thru. Usually the person taking my order is competent. Tonight the person constantly asked over and over what I had ordered, then said to just come up to the 1st window. I said ok. Then he started to joke about what I had ordered, charged my card, then said he ordered something different for me. He was giggling. Maybe high? I get it. It's McDonald's, and I shouldn't expect the world. But dang, never thought ordering a hamburger and fries would be so challenging. Come one McDonald's, you know better than to employ people like this. I've been rooting for you for so long! Customer service fail. I can get fast food anywhere. Maybe it won't be McDonald's next time. read more

Just giving 5 starts to up their rating a little. Y'all really need to chill, this is a McDonald's for crying out loud! Check your order before speeding off, mistakes happen. If you check your food before leaving you won't go home disappointed. It's a very decent McDonald's, not sure any Mickey Ds can be any better than decent. Just my two cents. read more

3 stars because the food is fine however 3 times I have gone there for lunch and a guy at the cash register either comments on my appearance or tells me to smile. read more

You're darn right I'm reviewing this McD's. As an occasional Sunday treat (when my wife is working and I can get rid of the evidence) I splurge and get a burger and fries from McD's on the way home from dropping her at work. The food at this location is always consistent, and I think out of the many times I've been I've had warm (instead of delicious and piping hot) fries maybe twice. I always use the drive through, and regardless of the size of the line I feel like I never wait more than 5-10 minutes from order to drive-off. The staff is always very friendly, and always make sure to get my order correct (I've never had pickles on a burger that I asked them to hold off on, unlike many fast food establishments). I've never been inside, so I'm not sure what that's like, but there are usually quite a few pan-handlers hoping for some spare change or fries at the exit. read more

Its my everyday go to place. Its delicious. Its cheap. Its so good. The fries are the best. read more

I was at this McDonald's when I noticed I had to use the facilities. I walked towards the back to use the restroom and that is when I first noticed the doorknobs. I have to admit not only am I a fan of the doorknob height and/or position on the physical door but I am also a fan of the actual doorknob. I subscribe to the more "classical" version of the "sphere-ish" twist knob. I'm glad that this McDonald's went back to this school of thought. Food and service was good too. read more

We ordered food and went to eat outside. There were so many homeless people on the patio we couldn't eat outside. The patio has access from the sidewalk and there was one woman with 4 dogs running around the patio. Another person was smoking. A couple walked up with 2 shopping carts full of junk and parked them in middle of patio. They then started coughing all over. They went in and bought coffee. The woman bought a drink. So they technically weren't loitering, but they had their dogs, stunk of cigarette smoke, etc. The patio has an opening on each side so it is accessible from the sidewalk. The patio (and sidewalk out front) was littered and dirty. I think they should consider putting a rail on each side so that it's only accessible from the inside. They will lose customers otherwise. read more