Corporate should either overhaul the entire staff or just close this store down altogether. Since it's strategically located to bring in beach traffic from spring through fall, shutting it down is not a real option. But something has to change. This particular McDonald's has -- without hyperbole -- the worst staff of any fast food restaurant I've ever patronized. Within the last month alone, I've attempted to pick up five app orders via the drive thru between 10pm and 1am. Only one order was completed, and I sat at the drive thru speaker for 15 minutes waiting for an employee. The other four attempts ended in me being lied to about a "10 minute wait" or simply being ignored completely. I've now finally decided to give up on the McDonald's franchise for good. Clearly, I've been patient. I understand that occasionally restaurants are understaffed and I'm willing to allow for that more often than the average person. However, this has become the standard, rather than an exception. read more

Well the coffee was extra hot and overfilled I burnt hand when opened. I did not get cream and equal on my mobile pick up counter order. Had to ask of course " we ain't got require gots Splenda". Ok Splenda. So what about a stirrer? The sausage biscuits were good. read more

The drive thru is extremely slow. The employees are rude as hell you're better off to go to Burger King.

Honestly bathrooms are really clean, fast two lane drive through. Workers are kind. What more could you want

Worst service I've ever had in a drive-through. These people are completely disorganized. I'm waiting here 45 minutes to pick up an order at the window and they still can't get it right read more

Stopped in this very small city to use the restroom and get some food however could not buy anything after seeing how many insects and dead flies as well as several flying around inside the building. read more

McDonald's - Could not eat here after seeing th flies and insect infested building. - Fast Food Near Me - Bennettsville, South Carolina

Hometown McDonald's visit September 24 , 2019 I grew up in Bennettsville during the 70's and 80's . I even worked here in high school 1984 - 85 then went into the Army . We ran this place efficiently and clean , constantly cleaning which you don't see unfortunately in fast food places anymore . We did see a nice lady cleaning the lobby while we were there and talked with her about when we worked there . The bathroom was also clean . We ordered our food and it was hot and correct . The cashier wasn't rude , but not very friendly . I remember how busy we were during the Myrtle Beach traffic in the summer time during the 80's . It was crazy , but we did a great job . So many memories even though the place has been renovated over the years and the lady in the lobby said they will be renovating again . It is what it is , McDonald's . read more

McDonald's - cars parked in front of a mcdonald's - Fast Food Near Me - Bennettsville, South Carolina

McDonald's has fallen so far over the decades. The one shining star remaining is the french fries, when they are fresh. The first thing I noticed when i approached the counter was about a dozen large and medium orders of fries resting under the lamps. As you might expect, the fries were cold and limp by the time they got to the table. This restaurant is basically a bathroom stop with mediocre food as I was passing through town. read more

I realized why such a low rating here. Received my egg McMuffin from the drive thru. That's all I received so hard to get order wrong. But bite into the sandwich and the Canadian bacon was particularly frozen. read more

Placed a order through the app when I got to the pick up window had to show my receipt I ordered two happy meals with extra fries but got the apple slices instead of the extra fries in both happy meals when I placed my order in the app I placed a order my condiments but had to ask for them at the pick up window my two previous orders that I had placed in the app was also wrong the employees must be uneducated because they look at your receipt but can't fullfill it correctly after eating food in the parking lot I decided to place another order through the app so look for another review for that order read more

McDonald's - Fast Food Near Me - Bennettsville, South Carolina

This is the slowest fast food restaurant. It took us 20 mins for the drive through and was only for coffee!! They also messed up our order and when we tried to fix at the pay window the employee said sorry I can't make changes?! Get it together! read more

The ordering kiosks are terrible. We're typing and swiping while the person at the counter is drumming her fingers. How stupid is that? Then, we have to select a numbered table for our order to be "delivered". We couldn't sit at the wide-open table that we wanted. And it wasn't due to social distancing; the table we were forced to "choose" at the kiosk was right next to a family with a baby. The order was incomplete; we had to go back up. They were out of tea, both sweet and unsweetened. They had no ketchup. Literally none in the entire restaurant. They said a shipment of ketchup might arrive today. WHAT??!! The bathroom was dirty. The folks behind the counter were all moving around but nothing was happening; baffling. And shortstaffing isn't an excuse. I counted 9 people in the food prep area, 3 at the (one!) register, and 4 more out in the seating area. True!! They couldn't figure out the technology at the cash register; they looked dumbfounded. Trust me, the technology is wasted on this crew. Better to take orders with a pad and pencil!! All I all, do NOT go to this restaurant. read more

That' has to be the worst McDonald's on the planet.Fries are never fresh. Yesterday I order curbside pick for me an my daughter an I never got it after sitting in my car for 40 minutes waiting on our order I went inside after standing inline for another 15 minutes the Manager tried to give me the order I told her I didn't want no cold food an watered down drinks fresh she gave me a dirty look but I got my order re did An was on my way. I rarely go to this McDonald's I go to the one a town over to get my food better quality an better service BENNETTSVILLE McDonald's need to hire a whole new staff more people friendly with less attitude to deal with plus nothing never works their new thing now when it's busy or around lunchtime the register are down we can't take orders not even mobile orders sorry just plan sorry read more

Amazing service and the best fries and coke I've had at a McDonald's. We went through the drive through and were in and out within 3 minutes. They greeted us and asked about our day. Everything was fresh and hot. read more

Workers with an attitude yes the dining room is closed but the attitudes and wait times were terrible, Then to make matters worse they did not put any napkins in my bag when I ask for them they would not give them to me and they did not have napkins in the restaurant. You can tell the owners are hands off on this store.. WHY DID I COME BACK HERE AGAIN. IM AN IDIOT read more

If your trying to find a place not to eat I went there about 15 minutes ago and we order 3 sweet teas and only got 1 we asked for a receipt and she said that they had no paper read more

Why would you NOT have a child's changing table? Driving to the beach and my baby needs changing but of course I have to put him back in the car to find somewhere else or change him in the car. This isn't a new thing and there should be changing stations inside bathrooms. read more

I can not think of anything good to say about this place. Flys in the dining area. Wrong order almost every time. Rude staff. Not sure why anyone would think places like this should be paid $15.00 an hour. read more

This place is absolute filth. Our family and about 3 other groups left the line before even ordering. Flies EVERYWHERE, including all over the food. Lady at the register high as a kite. Bathrooms disgusting. Just.....don't stop. Even if the babies are screaming, just keep moving. read more

Unfortunately I can't give this a zero. By far one of the worst Mcdonald's. Unprofessional employees,Most of the people working there were on their cellphones, Supplies weren't refilled, Dirty Bathrooms, 2 out of the 2 times I've been here they've gotten the order wrong read more

This McDonalds is disgusting. When I first walk in I want to walk away and go somewhere else but I'm hungry and I need to eat. The windows are dirty; fingerprints all over them, spill stains, just completely smudged. Not clean at all. Another I noticed right away was the flies. At least 10-15 flies flying around; sitting on counters, sitting on ME, sitting on the pop machine. What comes to your mind when you think of flies flying around? Dirty mop sitting next to the door, probably was used to clean the floor... yuck. Uncleanliness. I was extremely unhappy with this. I wouldn't even trust the tables to be clean of flies literally sit around everywhere. Before my visit to this McDonalds I stopped by a gas station to take a leak and the bathrooms were horrific. Terrible. I needed to use the bathroom again and I decided to use this McDonalds bathroom. My jaw literally dropped. Horrible. 10x horrible than a gas station. Like I get the gas stations bathroom is dirty but this is McDonalds; a place where I come to eat food, enjoy the food, and be happy. Isn't that what the employees must do? Serve good food, have the customers enjoy it, and keep the place clean and have happy customers. How can I trust the staff to have their hands clean to make my meal of the environment I'm in is a complete mess. Let me vividly explain the bathroom: *Extremely nasty *Flies everywhere *Anywhere that there is a pool of water or any liquids: instantly stained yellow *Stench of piss all over the bathrooms *Toilets covered in feces *Toilet paper roll on the floor *Floors dirty *Sinks dirty *Mirror completely smudged Overall my visit there was bad. I decided to give them a 2 star because the staff were extremely kind and got my drink to me as fast as I ordered it. Staff extremely kind+ Extremely nasty and dirty environment- That was my first and last time visiting that McDonalds. read more

Hands down probably the worst McDonald's I've ever been to. Have had numerous bad experiences here. Just today I ordered a buttermilk chicken combo. No tomato and no mayonnaise. I get it out and get ready to eat it after I've been driving for about 10 minutes and it's loaded with mayonnaise and has no lettuce and no tomato. Then I take it back and they give me an attitude like it's my fault or something. read more

McDonald's - the inside of a box of food - Fast Food Near Me - Bennettsville, South Carolina

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Worst service I have ever seen at a McD. The orders were not taken correctly. People waiting too long for their food. Horrible service!!!

I'm not even going to give them a star....I went and order me a sub....the female that was cooking and preparing the food came from the bathroom with her gloves on...went back in the kitchen and continued preparing food....I got sick to my stomach and had to leave..without my food of course..I would never order from them again...that's was my experience.... read more

Waited in pull ahead line for over 12 mins never got fun went in for refund and they said they gave my food to wrong person

This was the absolute worse McDonalds I have ever been to in my life. We came in late and drive thru was backed up. The dining room was backed up. Dirty, trash was everywhere. And the manager with short hair cussed at all the customers. Cussed at me when I walked away from the register to let another person go in front of me. While we were there a woman came in because she didn't get her McChicken and she basically told her she was a liar and the food was in there. And proceeded to cuss at her and make fun of her as she left. Absolutely ridiculous. I will never go here again. Ever. read more

This McDonald's will put you in a bad mood. All the employees look like they mad. And no one said please or thank you to me. The cashier was rude. I was worried they were gonna spit in my food. read more

get the mcChickens there so good but it's a very good fast food restaurant not healthy but really good

Terrible establishment. Manager had an awful attitude and wouldn't give me any sweet and sour sauce even though it is free. I ordered an egg McMuffin and it looks like someone with cerbal palsy made it. I plan to never return to this McDonald's ever again. read more

One of the better McDonald trips I have taken. This place seems to always look busy and the staff is friendly. We went for breakfast and there was no grease dripping through the bag. Everything was fresh and tasted really good. I ordered a bacon egg and cheese biscuit meal with a coke. When I received my drink and was asked to pull up it must have been obvious I thought the drink would have been medium because when she brought the food she gave me another. I would definitely go back again. read more