Absolutely lousy.
Every time I've been to this McDonalds, it's been slow as molasses. The last time I went was the last straw. A couple weeks ago I went through the drive thru just because it was on my way to work in the morning. It's not the one I normally go to if I want a snack, but it didn't look like the drive thru was busy for a change. Three cars in front of me. Took about 10 minutes between the order box and actually getting my food. All I got was a coffee, a muffin, and a breakfast sandwich off the value menu, so it's about as simple as it can get as far as a quick breakfast before work.
When I finally left I noticed they didn't give me my breakfast sandwich. I was kind of stuck at that point. I couldn't turn back or I was gonna be late for work, so I decided I'd just stop in on my way home and explain that I paid for a sandwich and didn't get it. I was a bit annoyed because first thing in the morning, like anyone, you just want to have something in you so you don't feel hungry at work, but it happens. Not a huge deal and the odd time it has happened to me at fast food joints, the staff is pretty good about it and makes good on it.
Not so much this time. When I returned after work and walked inside, there was nobody in the line in front of me. I walked up to the counter and stood there for 10 minutes. Not a single employee behind the counter came to take my order. They walked behind the counter a few times to do something while ignoring my existence, but as far as they were concerned, I had time to kill. Eventually I left. I don't care. As far as I'm concerned, they can keep my $1.94 that I was ripped off. It's not worth my time. I'm never setting foot in that embarrassment of a restaurant ever again.
Like I already said, every time I've been to this McDonalds, it's been the worst service I've ever seen. Earlier this year I remember ordering a coffee inside at the counter, and it was an eternity before someone actually made my coffee. The worst part was despite the long wait for a small cup of coffee with some milk in it, at first they gave me black coffee. The order wasn't even right, then another eon or two went by before I actually got what I asked for.
Management must really not care about this place. Every time I hear a story about this store, it's the same thing. Poor service, and half the time the order isn't even right. Do yourself a favor and stay away. read more