Was told to park out front. This happens every time at this location. Waited 20 minutes for soggy fries and mayo in my big mac. The grossest big mac ive ever had. Didnt notice the mayo until i bit into it. Food is too expensive for the employees to be lazy at there job. read more

Totally not fast food. Sorry but 4/5 times for my small order of McDouble, Mcchiken, Small Powerade, and Small fry im waiting 20+ minutes

Waited 20 minutes for just a cheeseburger and medium fries. But they decided to send me to the front of the store waiting for 20 minutes. And when they told me to go to stall 1, all the spots were taken. Every time I come here they send me to the stalls to wait longer. Could've easily chilled in the drive thru. Please do better read more

McDonald's - Waiting for 10+ minutes - Burgers Near Me - Atwater, California

This is absolutely disgusting. This is inhumane. I am genuinely upset with my service. Customer service is good, food quality is terrible. read more

McDonald's - My green moldy egg - Burgers Near Me - Atwater, California

Stood at the damn front waiting for a worker to come and give me service and I'm not even kidding 5 minutes of me standing there and not a single worker came to give me service when all I wanted was a damn water cup read more

workers should be ashamed they get paID 20 BUCKS A HOUR they served cold food.nothing worser than cold eggs cold burrtio with cold sausages .hamburgers are gross greasy and cold .days are gone where this use to be go to place .never again.if i were manager i'd fire the staff close down for whole get real flat top grill to make burgers and pancakes .need to upgrde standards making rel gravy fresh not froozen bisquits mpt mircowave crap i'm done with them. read more

where do I start, bathrooms, food, or employees, well freaky stuff was going down in the bathroom. Also, the food was even more discussing then those sounds. The employees saw us and walked away I tried to order until finally a lady came to help. Why are all the employees 15 years old. HORRIBLE, JUST HORRIBLE read more

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i asked for a drink with no ice 2 times and they proceeded to take tht ice out WITH THERE HANDS absolutely disgusting

This Mcdonald's used to be real good and fast. And the last few times I've gone, they are way understaffed. The poor guy at the counter was running back and forth doing his best. I work in service, so I am understanding. Alot of people are not. This location needs to think about their employees and not only profit/labor. Like many places I guess. The wait has gotten longer and longer each time. read more

This place is horrible. I ordered two kids meals and a classic burger bundle on mobile order. I get there and check in. They give me my kids meals and tell me to park it up front for the other food. I ask them to please remember the sauce since they charge for it. I wait fifteen minutes up front finally get my food, which is cold, and look in the bag and there is no sauce. I drive to the drive thru and request my sauce again. They look at me like they are dumbfounded because how dare I go and ask for what I paid for. I finally get to the food counter and she doesn't even understand what I want. I have to ask again for the sauce and they remind you they charge for that now. I get home after wanting to lose my mind on this ignorant young lady and put the food on the table for my kids. They gave my two year old daughter spicy nuggets instead of regular. She can't eat spicy. Thank you for much McDonald's of Atwater for reminding that even incompetent people can get a job and cause hell for all. That twenty dollars an hour is really paying off. Learn to do your jobs. It's getting kind of embarrassing. read more

I can't believe how bad the service is. Nobody works the counter. You're forced to use their kiosk. And if you want to pay cash, you're redirected back to the counter to wait for one of the employees. You then try to get one of their attention as they ignore you. The prices are more than a real restaurant. A meal for two is over $30. It takes 20 minutes minimum to get your order inside. If you order at the drive thru, they will have you park out front every time. Even if there are no other cars waiting in line. Then they make you wait, and wait, and wait some more. When you do get your order, it's wrong. Every single time (based on my last 5-10 orders). They're slow inside. They're slow outside. Very horrible experience here. read more

If you want to park to wait for your order for any drive thru order come here they are slow and not helpful

They forgot my chicken nuggets then when we called them they didn't answer the phone.

Disqusting cold ass burger higjer prices less quality do yourself a favor sabe your hard earned moneý on a better burget im done with cold burgers being served burgers thats been under heat lamp that been there god knoas how long read more

Worst McDonald's I've ever been to. I don't go to McDonald's often only to pick up food for my family but this is third time in a row over the last 6 months I've been here and there's always something wrong with this place. First time ran out of French fries. Second time there was no meat in the hamburger just toppings and bread now this time nuggets rock hard nuggets and they're burnt. Never going back to this place! read more

McDonald's - Burnt rock hard nuggets - Burgers Near Me - Atwater, California

Commercial on TV says that you can get a Mc double combo or a McChicken combo for five dollars but when I went to the drive-through and ordered they charge me six dollars for the Mc double combo the TV doesn't say nothing about six dollar mc combo it only says five dollars. Looks like false advertising to me. read more

The food was great and the best part was the play place Service was very good Ambiance read more

I honestly think this place is nice. It's not ghetto and the inside is usually clean and the workers are never rude. The food is what u would expect from McDonald's. While in the drive through Remember to check your food before you leave always because they can slip up and forget something. But that's rare. read more

If you want to wait 30+ minutes for a simple order come here. Ordered 4 items and was missing 2 of them.

Food took way too long to come out.The lady came out with bags and went back in with bags and had stuff no one ordered just bad.

Constantly having issues at this place, it's ridiculous. I don't even want to call corporate and get free garbage from them. And that's the only way I can describe them... garbage!!! read more

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Your employees always seem to mess up my order but they never seem to mess up their time getting high in your bathroom or in their cars

Done with this place just got my whole order replaced they forget ingredients on food only to get back home and still wrong and all I hear is how they don't make enough money how about getting something right first don't eat hear read more

Its been 3 weeks and the McCafe machine is still not working, such a waste of time to go to drive thru on my break then get stuck behind a car to wait until im able to get out of drive thru.......... read more

I went they took so long to help us and they even saw us but ignored us but the food was good.

One of my go to McDonalds in the area, but always check your order when going through the drive thru. This is one of your basic Mc restaurants. Nothing too special here. There used to be an indoor playground, but it's under construction, so I'm not sure what will happen with it. The playground was nice when there are no other kids in it. When my kids were in there (3 and 4 year olds) there were older kids in there hiding and jumping out and screaming scaring my kids. My kids decided they didn't want to deal with that and we left. The other parents didn't really do anything, so if you want to go police the kids, you could tell those 9 year olds to knock it off, or just leave. We chose the latter. The food here is like any other McDonalds. The staff at the drive thru are super friendly, but don't mistake friendliness for accuracy. Almost every time I go here, they miss something. So I have resorted to opening all the happy meal boxes to verify the order. It must annoy the McDonalds employees, but imagine the annoyance when I I drive off and notice they have missed something. Things most missed: kid's apple juice, apple slices, sauce for nuggets, chocolate milk, straws for chocolate milk, cheeseburger, french fries. Now that the ground beef is fresh, I've been ordering a quarter pounder with cheese for myself. However, I would still give it 3 out of 5 stars compared to a Wendy's burger 5 out of 5 or an in n' out burger 5 out of 5. It still tastes bland and they don't make it with fresh produce like the other places. I love my fresh cut onions, lettuce and tomatoes. McDonalds french fries are still the bomb diggity. So I'll give it 3 stars instead of 2. The restrooms here are always clean and well stocked. read more

Horrible the service was terrible when we went to order are food the guy wasn't there for 20 minutes and when we order are food it was wrong it really made my good day to a bad day read more

Have you seen the inside of this place. It's a DUMP. Trash all over the floor, in the fountain station. Looks like it hadn't been cleaned in days. And they want to pay fast food employees 25 an hour. What a joke. read more

I go here about once a month. My fries are always cold and half empty. Ain't nothing worse than cold McDonald's fries.

Today 4/6/22 I order from the mobile app and ordered a 20 piece meal and only received 3 sauces due to not be able to ask for more on mobile order but Connor an employee who bought me my food went above and beyond to get me more sauces for my 20 piece ty Connor I truly appreciate it read more

My fries were not hot and I found a black one in my box. I also asked for catsup and mustard and the mustard pack was dirty. I was grossed out. read more

McDonald's - Burgers Near Me - Atwater, California

Every single time my husband orders from this location they always screw the order up but this is just not ok. read more

McDonald's - How is this okay? - Burgers Near Me - Atwater, California

They have the most unprofessional McDonald's crew ever. All the young managers they have think they know how to run a crew they don't none of them at that McDonald's Donald's for the shift on 3/13/2023 does not have manners or professionalism. They got my order wrong then they want me to wait 15 minutes to bring me another order that was still wrong. I called corporate leaving my concerns and all they said was sorry!! Sorry does fix the missing lunch and the time I waisted to have fix during my work lunch. Mc Donald's need more training to train whom ever they hire. seems like they will take anyone off the street just for work pathetic and sad that they will allow such crew members to represent them. Mc Donald's needs more professionalism do not go to that Mc Donald's read more

Dirty restaurant, nasty tables, staff blasting obnoxious rap music from the kitchen. Staff needs to take more pride in their work or be changed. Didn't even bother to call our number when food was ready, too busy goofing off in the kitchen with their rap party. read more

McDonald's - Trash and food on the floor - Burgers Near Me - Atwater, California

I ordered a quarter pounder burger with tomatoes added and bacon added. The fries were partially filled and were totally cold and stale. The beef patty was cold, and so thin it was full of holes. There was no bacon on the burger. read more

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The worst curbside service.... I placed my curbside order at 3:04 pm. while in the parking spot. At 3:21 pm. I had to physically walk in to find out what is going on with my order and speak with a Manager. Do you know that my order was just sitting in the back and of course it was cold when I received it. read more

This place is always ridiculous in the drive through. They never seem to understand the concept of rotating lanes. They pick and choose. It is frustrating as a customer in line read more

THE WORST MCDONALDS IN TOWN. DON'T GO HERE UNLESS YOUR TRYING TO BE PARKED FOR 10-15 MINUTES AND STILL RECEIVE COLD ASS FOOD, & A WRONG ORDER!!!! I give them so many chances, yet disappointed every time. I always order a double cheeseburger with only ketchup (still want the cheesee) and they are constantly not putting cheese on it. So I asked one of the managers if my sandwich still comes with cheese when I say "only ketchup" she said YES IT STILL COMES WITH CHEESE. So I dont understand this gap between employees on not knowing how to make food correctly????? I've also seen McDonald employees walk to work in their apron. How the hell is that sanitary? That's disgusting. Now you're gonna make my food with a dirty apron that you just walked to work in??? Seriously management??? GET IT TOGETHER!!!! read more

Horrible to say the least, drove all the way home just to realize my supposedly fresh cooked quarter pounder meat was RAW. After takeing a bite and saw the pink color I was disgusted. I drive all the way back up ther wasteing my gas and time expecting some type of compensation for there errors, they make me park and wait just to bring another quarter pounder with the bun all torn up. The girl came out with so much attitude. Never again coming here again and I don't recommend it to anyone either. read more

McDonald's - Raw Raw Raw, nasty I felt disgusted asfter eating here and word attitude on top of that - Burgers Near Me - Atwater, California

The reviews are so true about this McDonald's. They messed up my order. It was thrown together all sloppy. Meat was dry and nasty. I called and complained that night. Person on phne blew me off. I called next morning. Spoke to Jose. Gave him my order number, and he said they were going to replace the whole meal. I asked if I needed to keep receipt. He said no. He would put in log book. Called in a week later to get meal. Called in advance. Then when I ordered and went to window they were only going to replace part of my meal. Jose was on vacation and the other manager was not going to fulfill the order. Since Jose didn't write it down and I didn't have my receipt. I didn't keep it because he said I didn't need it read more