Horrible service!! I did speak out to some no There was one server that came in from the outside and asked if I was served and then proceeded to take my order. I only wanted to order 2 chocolate chip cookies. Thankful to Matto who walked back into the restaurant spoke to me and asked if I was already helped. I said no I have not and I even yelled out to someone to be recognized. He apologized and proceeded to take my order with compassion and regret. Although it was not a great experience, Matto ensured to make my day better. Definitely needed to be recognized. Which is why I'm giving 2 stars bc of him. Outside of that. Absolutely NO! Zero stars and it sucks bc people from out of town will frequently stop here. read more

McDonald's - Fast Food Near Me - Adel, Georgia

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My wife and I both got food poisoning after eating here. On top of that, the employees were hanging outside with friends and seemed annoyed that they had to come back inside to take our order. I should have known better based on the service alone. This was the first time I have ever gotten food poisoning, and the entire experience was awful. Please avoid this location and take a few extra minutes to go to another McDonald's or somewhere else. read more

I am only giving one star. My granddaughter and I stopped to get I e Cream cones. Went inside because the drive through was busy. Went to the counter to order, one lady said I will be with you in a minute. Well that turned into 7-8 minutes.. she stopped what she was doing several times, looked our way then went in about her business. I figured she thought we should use the kiosk but it takes forever to do an order. Long story short I did end up going to the kiosk because it was obvious she was refusing to wait on us at the counter. As far as I'm concerned, they can shove the kiosk where the sun don't shine and just have a real person. Wait on people like it should be. read more

I ordered a steak egg and cheese bagel and they gave me a bacon bagel! Also ordered a sausage McMuffin and they have me steak. My luck I didn't notice until we had drove off! Their orange juice was also watered down! We are traveling from FL so I didn't have the time to go back! Very inconvenient. They need to better listen when people are ordering ! read more

The people that work here are sorry and ignorant. That's what is wrong with all fast food spots they hire the most nasty looking sorry people. I ordered 3 snack wraps and they only gave me 2 and when asked they said there's nothing they can do about it. Sorry ass place to eat at please save your money or go somewhere else. I DO NOT RECOMMEND THIS SPOT TO EAT AT! read more

The worst McDonalds ever, avoid, avoid, avoid! Slowest ever! People pulling out of line, even after they paid.

Service was super slow and workers were passive aggressive. Smelled weird in the place too. The food was okay.

There have the chicken nuggets I've ever eaten in my life. there service is alright but they take a little while to get the Burger's. The ambiance is something so perfect I can't even describe it. read more

I am absolutely disgusted. I was gonna fine in but there were roaches and flys everywhere. Not on that the front worker had the rudest attitude. I couldn't sit in there any longer. The tables weren't even wiped. The person in charge if wiping the tables sat there on there phone. I will not even consider coming back. I read more

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We stopped here for a quick cup of coffee. The McCafe coffee is usually so good and this location was no exception. I read some of the earlier reviews that said the service was poor. We food the service to be exceptional. The order lady was very polite and could easily be understood. The person that hands out the order was as friendly and nice as could be. A very good location to stop with easy off/on from I-75. read more

walked in to pick up a DoorDash for a customer and a young lady is sitting on the counter where people place their orders. the workers were slow and yelling inappropriate things to each other. read more

McDonald's - Lady sitting on counter - Fast Food Near Me - Adel, Georgia

If you have 17 minutes to wait for a fry that you already paid for while the people that work there stand around and talk and look at their phones, then this is the place for you. Restaurant was clean, that is why there are 2 stars. I would love to know who was in charge. read more

i wish there was negative stars. every time i come here and do curbside i have to wait 30+ minutes for cold food and rude people. they act like it's an inconvenience to do the job they applied for. there will be nobody in the drive thru and they still won't bring your food. they also say that it was brought out and you have to re purchase your food half of the time because it disappears from the app and that has never happened at any other mcdonald's. i think they are stealing it and eating it themselves because they're fat and lazy. read more

Giving this a three because for fast food they really aren't that bad. BUT I've also had my fair share of over or under cooked food. Lots of issues where they ask u to pull to the side and ended up having to go in and talk to manager because my food got lost in translation I guess.. read more

It's just a McDonald's. Umm the food was ok I mean it just taste like McDonald's. So yeah... The last time I went in the store the floors was very sticky. read more

Horrible service at noon on July 30. 2023. Total chaos with no one in charge. Every order was returned with mistakes. Took us 32 minutes to receive our order of one coke, one shake and a milk. Keep driving. You don't need this aggravation. read more

This McDonalds is a punishment for every bad thing you did it a past life. The taste of the food was bad, no ice in the drinks, the oil used to cook the food was old. There was no part of the visit that did not disgust me. I wish i could have this place shut down. Please do yourself a favor and avoid this location. read more

This place smells like cow shit and ac sucks. Table and chairs are very dirty do not recommend.

Customer Please BEWARE!!! Talk about the worst and oldest McDonald's ever, this is it. My order was simple: 2 sausage muffins with folded eggs both on we'll toasted muffins. I received 2 regular sausage muffins. I asked for 2 hash browns fresh out of the grease and received 2 recooked extra greasy hash browns. Even the sprite was bad with very little carbonation. When I asked for a refund the girl got upset and closed the window and walked away. When she came back I said I was still waiting for my refund, she asked me to pull forward and stated that that her manager would bring it to me but that never happened. After 20 minutes I had to go inside and debate with the lady at the front counter to get my money back. I totally got off the highway at the wrong restaurant. McDonald's should really pull its license from this McDonald's. read more

The first McShell I've ever seen. I just stopped to use the restroom. It was nice and clean. read more

McDonald's - cars parked in front of a gas station - Fast Food Near Me - Adel, Georgia

After waiting 10 minutes for any employee to acknowledge my presence, I attempted to place my order: 4 piece chicken nugget Happy Meal, double cheeseburger meal - no pickles, strawberry shake. Mid-order, the cashier disappeared to dig through a box of toys (completely unrelated to my order). When she returned, I was advised the shake machine was down. It took little time for my order to be ready. Such expedience came at a cost, though: cold, hard fries; incomplete Happy Meal with no juice box & no yogurt. At least the tea was okay? To top it all off, while in the restroom stall with the door locked, I was startled not once, not twice, but three times by someone rattling the door; I was surprised to find the persistent door-puller was an employee desperate to mop the floor of my stall. 10/10 would not recommend. read more

IF I COULD GIVE THIS MCDONALDS A 0 STAR I WOULD! ABSOLUTELY PISS POOR SERVICE. SAVE YOURSELF THE TRIP & DO NOT WASTE YOUR MONEY ON THIS GARBAGE SERVICE, & DISGUSTING FOOD. WORST McDonald's I've ever been to in my life. Not only did our food take 3 hours, the service was terribly RUDE, & HORRIBLE. My boyfriend got 3 cookies they were MUSHED into one. He thought there was MOLD on his bread, he's not one to complain but this is Absolutley RIDICULOUS. I guess they also have a 5 second rule because we saw them pick up fries from the FLOOR. I tried to call the operator number & NO ANSWER. Do not waste your time OR energy on this place. I'd rather wait for the McDonald's 7 hours away, then to eat here. TRASH. read more

This is a great McDonalds..had the breakfast egg McMuffin. It was nice and hot, freshly made, not burnt like most of them are. Hashbrowns were very hot also. Great customer service. read more

Worst McDonals I have ever stopped. No fizz to soda machine . No shakes, no ice cream, on ice teas, cold fries and room temperature burgers

Food was terrible worst chick nuggets I've ever had and the burgers were not good. DO NOT EAT HERE

Too bad there isn't an option to give "0" stars...this place is horrible. The bathrooms are filthy, everyone who works at this establishment is rude, people tend to linger at this location for no apparent reason. I couldn't distinguish between the workers, the guest, or locals, because everybody just...lingers. There's trash and left over food everywhere. I walked in with the intent of buying a sandwich and maybe something else, but after waiting in line and having a moment to "take it all in", I decided the fries were the safest bet. I will never make the mistake of stopping at this location again and you shouldn't either. read more

It looked like it had a play place so my kids got excited but when we entered is was not they were upset but we sat down the hole place was dirty theres mold on the vents if u sit down and look up mold!!!! Grime all over the soda area. The workers were yelling at each other saying this was worst shift ever and they cant believe the guys back there messed everything up they kept my change i was like whatever it was less then a Dollar but still we ate fast n left. If i was you go to the next McDonald's off the next exit im sure it would be way better........ read more

I love to get frappes from here but almost every time I go the machine is broken!!! But one time my cousin came and stay the night with me we'll we decide to come to McDonalds we were sitting waiting 4 our food and a roach crawled up her leg!!! gross right ! They have remodel tho but the workers aren't really happy to be there!! I hope they will become better in the future! I hope this helped somebody read more

Slow service. Dirty tables. Bathroom nearly disgusting. Employees spent more time talking to each other than waiting on customers. If they have all that extra time to discuss last night's TV, maybe management should realize they have the time to clean tables, countertops, bathrooms, and service customers. The guy who took our order was prompt and courteous. And the one guy that appeared to be prepping the sandwiches looked like he was working hard. But the three gals that were filling orders and working the drive-thru must have forgot they were at work, and not at home talking around the kitchen table read more

The cashier had to be ordered by the supervisor to take our order because she kept talking to her friends who were in line ahead of us. After taking our order, she disappeared in the back for about 10 minutes. Other people came in after us and she came out and said, "you need to order on the kiosk," then returned to the back. While we were waiting, another customer came in to pick up his online order. When they gave it to him, he politely said, "I'm sorry, can i get the honey mustard i ordered?" To which a worker said. "Come deal with him, I'm not listening to this." He waited another 5 minutes for the 3 honey mustard sauce he paid for. I understand making fries without salt will result in a short wait, but we waited a total of 25 minutes for a Big Mac, 10 piece nugget, and no salt fries. The workers were extremely rude to everyone who entered except for their friends. It was a horrible experience. read more

I eat here a couple of times per week. The food is usually fresh. Order what you want, eat what you get. Their accuracy rate must be about 30 percent. This location is not able to comprehend their online ordering system. I struck out three times. I think they may have even disabled it. I wouldn't recommend the drive thru either. Go inside to have a better chance of getting what you ordered but not on heavy travel days on I75. Overall the employees are exceptionally friendly and the food is usually hot and fresh. read more

Ordered at the kiosk. We wanted ice cream, but of course the ice cream machine was broken. (I'm not really sure why McDonalds even keeps ice cream on their menu anymore. It's like hitting the jackpot to find one with a functioning ice cream machine). Waited 20 minutes for a sausage biscuit, fries and a large drink only to be told that they were out of sausage and went to get more. Asked for a refund and was shortchanged. When I started to tell the girl, she walked away. Come on...ridiculous. If I could give 0 stars, I would. read more

Every time I come here something's broken they don't have something they're slow they're rude and the orders usually never right and then they're even Ruder. Today I took my dogs for a treat after we went to the river and I ordered my food before I got here I parked in the curbside pickup all it was was McFlurry with extra stuff a chicken sandwich two cheeseburgers one with just ketchup the other with pickle and ketchup a four piece chicken nugget and a medium fry they bring the food out the fries were old the Nuggets were hard the burgers were okay I guess the dog is enjoyed them but no McFlurry the guy said he was going to bring it back I sat there for almost 35 minutes in the heat with my dogs waiting I called they hung up on me when I started explaining I went through drive-thru and they just sent me around and now I'm still sitting in the Heat and it's been an hour I am about fed up with a McDonald's y'all need to get a lot more help or better people in here read more

There was a cockroach on the counter when I pulled up to the second window, if I hadn't already paid for my drinks I would have just left. But unfortunately I didn't. So I go to pick up my two drinks and two biscuits. They've forgotten the hash browns (seriously a child knows how to read a board) lady walks up smells absolutely horrible. Won't give us our second drink, I guess because the incompetent high school kid didn't hit the button twice ? Then smelly lady has an attitude for us letting her her know our order was wrong, eventually we get the manager she still won't give us our drink because we "didn't pay for it" while we are just begging to pay for the drink and not our sins because this is hell. Then after we have paid for one drink. SHE GIVES US TWO. So the employee tried to rip us off then gave away products for FREE. Also stop letting your window people eat all y'all's food they look morbid. Thanks read more

I walked up to the register and greeted the cashier who replied "good morning" in a barely audible tone while she continued staring blankly at the floor. I followed it up with "How are you?". She replied "fine", never changing her 1000-mile stare of the floor. I turned and stared at the floor also...nothing of interest there, but a dirty floor. Food was cold and incomplete. Incompetence and lack of service is my takeaway from this McDonald's! read more

Don't usually review fast food places, but this one was the dirtiest I've ever been in. The men's room was disgusting and the restaurant area was not far behind. Also, when the cook took the fries out of the grease, he didn't let them drain at all but dumped the heavily dripping fries right into the bin for serving. read more

Between the smell of spoiled chicken and sweat then how filthy the restrooms are I just had to walk out. There are like 6 employees standing around doing nothing can one of you pick up some Clorox and get to work?! read more

This was the absolute worst McDonald's I've ever been to. Wanting coffee on our way down to Florida, we stopped in at this horrible exit. We got a hot coffee and a parfait. The hot coffee could have been frozen, as well as the strawberries in the parfait. I asked twice for a refund, was refused, and they only offered to microwave it the coffee. The place is full of angry, old women. read more

Food was ok. Fries were too salty. The bathrooms were the worst. The gas station across the street had cleaner. The restroom smelled like sour urine, and the changing table that I had to change my son on had graffiti on it. I was nervous to lay him on it. Go to the next McDonald's. Don't bother with this place. read more

This was a bizarre combination of a gas station and McDonalds?? We stopped for gas and to use the restroom. The McDonalds was shockingly busy considering it was Easter Sunday at 7pm, weird. read more