They are not nice here or gentle on your teeth. They're constantly mansplaining to me like I am…read moreunintelligent. They rush through procedures and write down 1,001 things you "need" to get done even when you're only specifically going in for one thing. The dentist tells you one thing and their techs tell you something different. They are not considerate of patients feelings nor effectively communicative. I highly recommend going elsewhere or ALWAYS getting a second opinion.

These dentists are all in. They are devoted, the staff except the 2 that called out yesterday and…read moremissed out on free lunch but hey. I hade my big ugly front teeth pulled out yesterday no meds no pain!!! Wtf? If I wasn't already lined up for implants this would be my go to all the time. I went in for an emergency procedure and was super satisfied. They even put my teeth back in with bonding. So it still looks like a full smile. Love it. Thanks yall

These guys are the best! Travis truly cares about your teeth and his passion shows. I have never…read morehad a negative experience there with any of the staff. They have all been truly outstanding!

Dr. Duffy and his staff are all amazing & outstanding! I have extensive TMJ & have had many…read moresurgeries over the years and it is difficult for me to have any type of dental work done. Dr. Duffy & his staff completely understand this and have always scheduled me for extra time so I can take "breaks" during routine care or any type of other care. In January I had my routine dental cleaning & check-up and let Dr. Duffy know I had a "lump" on the roof of my mouth. After he looked at it he said I needed to have a biopsy done & he immediately referred me to an Oral Surgeon & got me an appointment with them that day! Long story short, I had a tumor in the roof of my mouth but thankfully it was diagnosed in time & after having another surgery the pathology came back clean on all margins. I am beyond thankful that Dr. Duffy was so proactive, knowledgeable and realized the potential seriousness of the situation. Dr. Duffy and his staff are kind, understanding, thorough & absolutely wonderful! I highly recommend them!! They are very professional, understanding, patient and sincere and the absolute best!!!

The entire staff was amazing!! The doctor was honest and very thorough. Previous dentist said I had…read moreto replace a crown. Doctor said I could replace it, but it wasn't a necessity I am so glad I found Riverbend!

Showed up for our first appointment. Jordon was not real friendly at all he had forgotten to put my…read moreappointment into his computer. . Was a little late for our second appointment. Have epilepsy. Jordon threw a fit saying not sure if he can see me. Dr Wally is really nice and friendly. Great appointment. Jordon the front desk agent made an appointment without me confirming it. It was at 8:00. I told them I don't drive until 10:00 because I have had seizures while driving before so I take my meds at 8;00 to make sure it's 100% safe. Called me. I was confused. On Friday I confirmed my appointment on Monday. Jordon who has been rude to me every time we have talked. I confirmed our appointment Friday but called and Gave me a personal reminder about my appointment. I was with my mother in law who has Alzheimer's who fell at her caregiving facility and was at the Hospital picking her up. That is unacceptable to call me on a SUNDAY for an appointment I confirmed on Friday. A personal reminder on a Sunday ? They called me and my wife Monday morning and I was sleeping in. They called my wife who was at work. I would have gone but still very upset about Sunday. I have epilepsy with a memory problem. I came in a day early for my second appointment. Jordan not considerate about my condition. The appointment was at 11:00 but handed me a card saying 10:40. He didn't explain why or if it's okay with me. He stormed off as usual. Never ever nice or treat me with respect ever.....

I had a bad experience with a previous orthodontist, so I was a little nervous switching. But as…read moresoon as I walked into JFO, everyone was so nice and welcoming. Meeting Dr. Johnson really sealed the deal--he's super kind and made me feel comfortable right away. Thank you, JFO, for making my braces experience so much better! And a huge shoutout to Christina for always being amazing and making sure I never left with any questions.

Excellent experience! My daughter is beyond thrilled with her "new" smile! Staff is fantastic and…read morewe love how JFO continues to give back to the community! :)

On January 19th, my bridge broke in the front tooth. I immediately tried to make a dental…read moreappointment and Salem Family and Cosmetic Dentistry. They were not able to see me until January 29th leaving with a hole in my front tooth. They then changed the appointment to February 2nd. I voiced m opinion in a letter written to the dentist. He then called me on February 2nd refusing to fix the bridge. I also asked repeatedly in emails to send me my records and the name of the dentist that would work on my bridge. They sent a document that was encrypted and I could not open. They refused to send me my payments that I have made. They also refused to send me the information where the original dentist is practicing. Within the past year alone, this denture has broken three separate times. This is unacceptable for work of this cost and nature. While I understand that the dentist who originally completed the work no longer practices there and that the office has changed ownership, Salem Family and Cosmetic Dentistry purchased this practice and assumed responsibility for its patients and prior dental work. I have also been told that you will not repair the denture unless I pay upfront, allegedly due to my "attitude." I am upset because I have every right to be given that I have had to deal with three failures of a very expensive denture in less than a year. My frustration comes from feeling ignored, dismissed, and treated unfairly.

They were really friendly and concerned about me, didn't be little me. Gave me suggestions on how…read moreto better my gums.

I had a few fillings done at this office and one started to hurt. I revisited them and they assured…read moreme it was all normal. I got another opinion and the new dentist fixed the pain due to the filling being too high. After each visit I paid exactly what I was told to. Exactly a year later I was called non stop about a large balance owed that was late. They said they were behind on billing and are cleaning up their books and that I had to pay it now. Its bad practice to bill a year later and demand money on the spot. Lisa is a very rude person and was unwilling to help. She also calls 3-4 times in a row like an immature kid. A few days later it was sent to collections. Overall a horrible experience and wouldn't recommend this office to anyone.

I was referred to this office by a close friend whose father was a dentist here in Salem. According…read moreto Waterplace Dental's website, Dr. Nakagawa is considered a compassionate dentist, which really resonated with me. I have been seeking a new dentist and I had thought I made a wise choice. I cannot understand the hostility which Dr. Nagakawa displayed towards me. I am extremely disappointed.

Office experience. Contacted company online. Provided all information requested, appointment set…read more Appear on time, filled out all paperwork, proof of insurance. See individual regarding new partials and x-rays only to be told by financial resource representative that our insurance was considered out of state insurance because it was Blue shield Idaho via Albertsons/Safeway manager employee insurance. This was information they could have informed me of before I drove 13miles and had seen anyone regarding my issues. Ask and check insurance upfront before scheduling someone to come in. 4700 in cash no one has. High hopes crushed over technical issues.

Wonderful staff. Pleasant atmosphere. Dr Weil was easy going and thorough…read more Great experience.

So glad I found Dr. Young. Not only is it super convenient that he's in West Salem and so am I, but…read moreI also love the fact that his prices are reasonable, he doesn't try to up-sell you on things you don't need, and he does very good dental work. Everyone in the entire office is friendly, welcoming, and makes you feel right at home. This is the type of dentist who doesn't leave a bad taste in your mouth and have you in fear of going back to the dentist for future visits. I can say without hesitation that Dr. Young is world's better than the last dentist I was seeing in Keizer (Shorview Dental). I also very much appreciate the fact that they can see me on short notice, whereas my dentist in Keizer told me it could be 3-4 months just for an appointment to get a cavity filled (ridiculous). I can't recommend Dr. Young highly enough! If you're looking for the best dentist in Salem, this is it!

I moved to the area 5 years ago. Trent Young is the 4th dentist I've tried and I'm here to stay…read more The office staff is friendly, respectful, and helpful. The dental team is professional, competent, friendly, caring, and attentive. He works great with little kids all the way up to adults. This is a dental practice for the whole family.