The entire staff was amazing!! The doctor was honest and very thorough. Previous dentist said I had…read moreto replace a crown. Doctor said I could replace it, but it wasn't a necessity I am so glad I found Riverbend!

Showed up for our first appointment. Jordon was not real friendly at all he had forgotten to put my…read moreappointment into his computer. . Was a little late for our second appointment. Have epilepsy. Jordon threw a fit saying not sure if he can see me. Dr Wally is really nice and friendly. Great appointment. Jordon the front desk agent made an appointment without me confirming it. It was at 8:00. I told them I don't drive until 10:00 because I have had seizures while driving before so I take my meds at 8;00 to make sure it's 100% safe. Called me. I was confused. On Friday I confirmed my appointment on Monday. Jordon who has been rude to me every time we have talked. I confirmed our appointment Friday but called and Gave me a personal reminder about my appointment. I was with my mother in law who has Alzheimer's who fell at her caregiving facility and was at the Hospital picking her up. That is unacceptable to call me on a SUNDAY for an appointment I confirmed on Friday. A personal reminder on a Sunday ? They called me and my wife Monday morning and I was sleeping in. They called my wife who was at work. I would have gone but still very upset about Sunday. I have epilepsy with a memory problem. I came in a day early for my second appointment. Jordan not considerate about my condition. The appointment was at 11:00 but handed me a card saying 10:40. He didn't explain why or if it's okay with me. He stormed off as usual. Never ever nice or treat me with respect ever.....

've been going to Dr Hanson and his professional staff for all my dental needs for several years…read morenow. They provide excellent, reliable and friendly service in helping assure my oral health is always top notch! I would not hesitate to recommend their services to meet all of your family's dental health needs! Danika is a great hygienist, and Dr Angel Cardenas has performed a couple of molar extractions for me in the last few months and I will be going back to him for an implant. The extractions were accomplished very expertly with little pain and I would not hesitate to recommend him for your oral surgery needs ! J Cate

I appreciate the staff for getting an out of towner in for an urgent issue. Dr. Kirkpatrick did a…read moregreat job with my issue enough to get me back to my home state. All of the staff is efficient and professional.

Was a patient for about 3 years, what started out Ok, quickly became a very frustrating experience…read moreall around. Hygienist Courtney lacks experience and has extremely poor communication skill. Front desk uses text messages to convey important health info instead of calling to explain complicated procedures. It is evident that over the years money and quick seat turnover are more important than proper patient care and communication. Bottom line, if you value your dental health, this is not the office for you.

Very professional and friendly. No waiting . High quality of…read morecare. Take the time to explain billing and scheduling next appointment.

"If I were a betting man, I'd bet there's 0% chance there's an infection" - Dr. James Means Jr…read more And if I were a betting man, I'd put my life on Dr. James Means Jr. being a clown who fully believes he's a hotshot dentist. Came in with a swollen face and throbbing pain. Super concerned of an infection. Doc does an xray-- gives me that juicy quote above-- and orders a tooth cleaning. Completely ignores my concerns- the obvious facial swelling and the huge sac of pus growing larger and larger in the spot I literally point to. Nah, it's nothing, bruh. Trust me, bruh. I come in the next day for a cleaning. The hygienist is great. She's very very concerned about that ever-growing lump on my gum though. Her and the receptionists both tell me to call in the next day if I experience further swelling and throbbing pain. Of course, this happened. I call in the next day. Infections like this can be life-threatening, but instead Dr. Clown ignores this... he tries to sell me a mouth guard instead. Basically tells me to kick rocks and that I'm wrong. I have to advocate with the receptionist.... pleading that I think I need drainage. I'm worried there's a deeper infection. She tells me the doctor won't budge and to try to go elsewhere. So I do. I'm able to get a second opinion at the Gentle Dental LANCASTER. The dentist there is extremely concerned with the swelling and now-massive lump. They perform an immediate drainage. Tons of pus. They suspect a deeper infection and refer me to an oral surgeon for a 3d scan of the area. This is exactly what I was advocating for. I'm not a genius... this was all pretty straight forward common sense. I feel bad for the amazing staff at Gentle Dental West Salem. They're great, and they have to deal with this alleged "dentist". If you're part of that staff- and you're reading this- please know that Dr. Clown will bring you down. If you have a patient who is advocating for themselves- then please listen to them. Know that Dr. Clown is who he is. I'd give this review 0 stars if I could, but it's 1 star for you guys.

Awful experience! Arrived 15 minutes early then subsequently listened to the receptionists making…read morefun of someone trying to find their way out of the oddly designed parking lot. Either that or the one receptionist was telling the other a story that was simply inappropriate for the setting. I get it might be humorous to talk about and/or watch some poor fool driving around the parking lot, but how intelligent are you to think we all out in the waiting room feel the same way!? This wasn't the bad part! That was being brought back, getting my x-rays done then just left in the chair FOR AN HOUR!! I timed it!! For any of you who think that's no big deal I would challenge you to sit in one place for that long, not being checked on and/or being given an ETA for the dentist! I get we're all busy, but I too have a job Mr dentist and I too have to budget my time! So, I walked out. 20 minutes later I got a call from a very disinterested receptionist asking if I was coming back. No apologies, nothing. Just, "They just wanted me to give you a call..." Good Lord! So, in summary, I sat or was expected to sit in a dentist chair for almost an hour and a half without anyone caring enough to stop by and explain. Their only concern, where'd the $$$$ go!? I doubt it, they'll just bill my insurance for doing nothing!

With zero amounts of irony, Dr. Bateman has quite literally changed my life…read more I have been terrified of the dentist since I was eight. To the point where even as I child I was having panic attacks. Every dentist I had treated me like a scared little kid even up until adult hood. So I stopped going. My fillings needed replaced, I had a cracked tooth, I had a cavity or two, and I was letting my mouth go to hell all because of my fear. But then I found this office, and everything changed. Dr. Bateman and his staff treated my anxiety seriously. They offered sedation methods that calmed me down to the point of WANTING to get treatment done. They have been patient, kind, and extremely accommodating. Not only can I eat normally again, but my smile looks better than ever and I have a new confidence I lost for years. If any of this sounds like you and your experiences: don't hesitate. You won't regret your time with this team.

My husband and I go to Dr. Bateman because he is an amazing anesthesia dentist! My husband has an…read moreextremely small esophagus so he needs anesthesia to stop gagging. Dr. Bateman has the patience of Job! His dental biller is amazing. She always will work with our insurance to get the correct billing. Trust me...I worked in the dental billing field for 20 years...I know her billing is correct! We always feel welcome when we come to his office and we both know that team will do their best job to make me feel comfortabl! We live in Lincoln City and will drive two hours round trip just to get all of our dental work completed! Fran Lonnon

Our first visit to South Salem Dental and we couldn't be more pleased with their services. From…read morescheduling (thanks Ava), to X-rays and cleaning (Denise), along with friendly Dr Sean, I know my teeth are in good hands here. It took a bit to get our first appt, but it was well worth the wait. Highly recommended.

Dr. Reisig is an amazing dentist. His hygienists are gentle and friendly, and he put me at ease the…read moremoment I sat down in his chair. He will NOT "shame" you for being lax on your cleanings (like I was) and doesn't ask you questions with his hands in your mouth. I had a filling done yesterday and it was smooth sailing. His office only uses composite (the white resin) so no nasty mercury fillings. The numbing shot did not hurt at all and the drill is so much quieter than it was a few years ago. He explained what he was going to do before he did it and what it would feel like. I know most people might not need that but I definitely get anxious during dental visits. Long story short, I'm not afraid of the dentist anymore! I can't wait to go back to get my other filling done and get started on my clear aligners. Plus free whitening for life!

These guys are the best! Travis truly cares about your teeth and his passion shows. I have never…read morehad a negative experience there with any of the staff. They have all been truly outstanding!

Dr. Duffy and his staff are all amazing & outstanding! I have extensive TMJ & have had many…read moresurgeries over the years and it is difficult for me to have any type of dental work done. Dr. Duffy & his staff completely understand this and have always scheduled me for extra time so I can take "breaks" during routine care or any type of other care. In January I had my routine dental cleaning & check-up and let Dr. Duffy know I had a "lump" on the roof of my mouth. After he looked at it he said I needed to have a biopsy done & he immediately referred me to an Oral Surgeon & got me an appointment with them that day! Long story short, I had a tumor in the roof of my mouth but thankfully it was diagnosed in time & after having another surgery the pathology came back clean on all margins. I am beyond thankful that Dr. Duffy was so proactive, knowledgeable and realized the potential seriousness of the situation. Dr. Duffy and his staff are kind, understanding, thorough & absolutely wonderful! I highly recommend them!! They are very professional, understanding, patient and sincere and the absolute best!!!

I live in rural Marion County. I have minimal internet capability. Since I couldn't upload my…read moredocuments, the office staff cancelled my appointment that I had made 4 months previously, to be a new patient. (My dentist retired, I had been with him, with no problem, for 25 years!) I had called their office twice and explained it to them. I was told "no problem", just arrive early. After they had sent numerous text messages and email messages, they left a nasty phone message two days prior to my appointment and said they were going to cancel the appointment if I didn't complete all the requirements online. There are plenty of dentists out there, I found another one.

After many years...we have found "our" dentist! Instead of dreading going to the dentist....it's…read morenow an enjoyable experience.....From the minute I come in the office until I walk out...the experience has been 5 Star! My hygienist, Heather, is always on top of her game.... considerate, caring and very efficient...it doesn't hurt that she is a duck fan too....LOL and finally to Dr. Giruc...she is very efficient, patient and just very good at what she does! I couldn't be happier!!

Dr. Rollins and her staff are the best. I have been a patient for 3 years now. Never going anywhere…read moreelse. I was always scared to go to the dentist because there was always something wrong with my teeth. Until I started going to Dr. Rollins. They showed me what I was doing wrong and my teeth and my gums have never been so healthy. They won't scare you into getting any unnecessary work. My hygienist takes her time when she cleans my teeth every 6 months and I never feel like a number. They take very good care of me and my husband's teeth. I highly recommend them!!! Oh and more importantly, you never sit in the waiting room for more than a minute or 2. :-)

Dr Rollins office is exceptional. Great service for both preventive and restorative care…read more Personable and caring staff and helpful in emergent situations. I highly recommend her.

The dentist and his student assistant were very rough during a procedure. To the point that I had…read moreto ask them to stop because I felt they might break my jaw. The billing isn't the best either. They tried to bill me for the full cost of treatment which was $1599. I had to call my insurance to ask, turns out office submitted the claim before the procedure was complete so insurance denied the claim. I had to call to ask the office to resubmit the claim. When I called to request they do, the first thing out the women's mouth was "are you calling to pay the full balance?" I feel like the office double dips the payments. Has the patient pay a large amount and then also bills insurance, I can't prove that, but I always felt what I had to pay out of pocket seems excessive.

From the owner: We are a friendly Salem office (97304) that provides personable and caring, "state of the art…read moredentistry", using the most advanced techniques. We love to see patients from 2 to 92 yrs +.