McDermott Top Shop

Stone Concepts did a wonderful job remodeling our kitchen. From 50s relic to modern space. The…read morestaff were hard working, reliable, and responsive. Antonio went above and beyond to do repairs that were not a part of the job. They're working on our bathroom next!

From the owner: Stone Concepts Corporationread more

T & T Stone Co

2.3

They have always been generous with their time and have been super flexible with delivery…read moredates/time based on our needs. Always tried to make material dumps as close to our work site reducing the need to load and move down the road. They were always willing to help out the local charter school with last minute needs at very reasonable prices.

Quote for top soil changed week to week . Had delivery set up for Saturday morning and the driver…read moreand dirt never showed and no call back from this company. Called multiple times today and no one ever answered the phone. We had purchased gravel from them before and that experience went well. Bought 20 yards of top soil from another company.

Goyer Ace

1.3

I purchased a grill a few years ago. Paid 50.00 for delivery and the man they sent was quite…read moreunqualified , he actually scratched the grill installing propane tank. I had to help him get the product and parts out of his vehicle. He then stood around waiting for a TIP. Today I was to pick up 3 screens that I had repaired. There screen man was kind enough to call me to explain that he did not have the product we discussed and a credit would be issued . Same woman who sold me the grill came behind the counter and started giving orders to a young employee who looked bewildered . I explained I had already paid for them and just wanted the credit applied to my credit card. She then proceed to tell me the credit would amount to approximately 12 cents and announced we were through and I was free to go. Then repeated i was free to go, I wanted to scream. I paid 99.00 dollars for three small screens. NO CREDIT. NO SATISFACTION. She needs a new OCCUPATION. I will never step foot in that store again.

Buyer beware: I visited ace hardware in Fort Atkinson looking for some dishwasher discharge tubing…read more The two individuals who helped me with this purchase invited me behind the counter of the key area. I showed them what kind of tube I was looking for and asked for 3 feet of 7/8 inch interior diameter tubing. A quick google search prior to entering the store showed that most places were selling this item for $1.00-1.60 a foot. I had trusted that Ace would be at least comparable. The tag that was provided to me to bring to the register showed a what I believed to be a total price between $4 and $5. It was only after that item was rung up I discovered that the price was $4-5 per foot. I went back in and spoke to the store manager at the time, Lupe, she informed that because it was already cut she couldn't return the item. I took that for what it was and decided to eat that cost as a lesson learned. After returning home, I discovered that the item was the wrong size. I thought surely now they would return the item for me. Nope! Lupe after examining the product herself admitted to me the item was the wrong size and mislabeled, an error that was not the fault of myself or anyone else working that day, still said to spite that fact she could still not return the item. Two other individuals including a Fort Atkinson police officer advocated for an amicable resolution to this issue but according to Lupe none was to be had because she was not willing to get in trouble for bending the rules (something I can understand but not respect). She indicated that I was rude and disrespectful to her staff. I admit I was a bit miffed after discovering the exorbitantly high price and then more so after learning that even after making an error they refused to make it right. For that I do apologize. Please take this as an opportunity to learn from my mistake and make sure that every item you purchase from that store is exactly what you asked for because if it's not no matter who's fault it is you may end up paying for it.

Gutter Tune Up

3.7

We recently hired Gutter Tuneup because our gutters were an absolute disaster. Not only were they…read moreseverely clogged from years of neglect and pine needles, but we also had a persistent leak and overflow issue near our front entryway that seemed impossible to fix. From the moment I contacted them, the experience was 5-star. They were responsive, easy to schedule, and confirmed the appointment the day before. The technician arrived right on time and was incredibly courteous and professional. What sets Gutter Tuneup apart is the quality of the work and their willingness to go above and beyond. They didn't just scoop out debris; they performed a full system inspection. They found a crucial misalignment issue on the back of the house that was causing the major leak. Instead of just cleaning and leaving, they fixed the pitch and sealed the joint on the spot, solving a problem that multiple other companies missed or ignored. The gutters now flow perfectly, even during heavy rain. They also did the best cleanup I've ever seen--absolutely no mess, leaves, or debris were left on my lawn, deck, or driveway. They treated my property with respect. If you need basic cleaning or, like us, you need an expert to finally fix a recurring issue, stop searching and call Gutter Tuneup. They are worth every single penny. Highest recommendation possible!

We hired the company for a very simple gutter job and they completely screwed it up by working on…read morethe wrong side of the house‼

Blue Ribbon Flooring

4.2

(5 reviews)

If you want good prices, service and attitude give them a call. They will do what it takes to make…read morea customer happy.

Excellent, friendly customer service! Wood flooring delivery was accurate and arrived during…read moredelivery time frame.

Theisen's

1.0

placed an online order for over $100, found out that they charge a shipping fee of $15 which is not…read morethe norm for the industry or products I ordered. A couple days later I found the item for less at a competitor and called them to do a price match as I haven't even received the item and they told me they very rudly that dont do price matches. I will never shop with them again, most customer UNFRIENDLY online retailer I've experienced, if they don't take care of their customers someone else will I see them running into financial troubles as a result on not taking care of their customers. Someone should have taught them that it takes a long time to get a new customer and only seconds to lose one.

If you are looking for friendly people and good customer service.... go somewhere else. Three times…read moreI set up automotive appointments in person and over the phone and three times I showed up and they didn't have me on the schedule. The evening checkout person at the help/returns desk won't even acknowledge you are there when checking out. Too busy talking to friends and coworkers while you stand for 5 minutes waiting for her to decide she's willing to check you out. Despite saying thank you to her for checking me out she just goes on talking to everyone except customers. I really wanted to give this place as much business as I possible could especially considering it's a small community, but after repeated efforts to use them and the very unfriendly and unappreciative employees I'll take my money and business elsewhere.

JB Enterprise

Jon did our roof in 2019 and three years later we can honestly say : it is looking perfect,…read morestraight , and high quality in 2023. We appreciate the expert care he took with our home. We admire what a superior job he has done for us. Worth every dollar to hire the excellent craftsman. "Thank you Jon Boettcher !"

I replaced my roof a year ago. Just reviewing now, since I got the app. Jon and his crew did a…read moregreat job. I've gotten many compliments on it. The crew even helped take my garbage out when I had an injury. I would definite use Jon again. He also replaced 11 windows. Not an easy task with a 100 year old stone house.

Roof Bros Restoration

These guys were great. Their customer service was top notch, and they did a great job on my roof…read more They worked with my insurance company and I was able to get everything approved. I also purchased some additional upgrades and their prices were very reasonable. Much better than the other companies i talked to. I'm so glad i found them, and will definitely use them again.

From the owner: Roof Bros Restoration specializes in residential and commercial roofing, siding, gutter, and…read moreexterior restoration services throughout the Greater Madison area. Whether your property has been damaged by hail or wind, needs a full roof replacement, or you’re planning exterior improvements, our experienced team is here to help. We provide honest inspections, clear communication, quality workmanship, and professional project management from start to finish. We also assist homeowners with the insurance claim process when storm damage is involved, helping make restoration as simple and stress-free as possible. Contact Roof Bros Restoration today for a free inspection and no-obligation estimate.

Stacked Chimneys Roofing & Exteriors

They replied very quickly with helpful information about the service I need. Much appreciated!read more

From the owner: We are equipped to handle a wide array of services, including thorough chimney inspections,…read moremeticulous chimney cleaning, and expert chimney repairs. We understand that your chimney is not just a functional element but also a vital part of your home's aesthetic. That's why we approach every project with an eye for detail and a commitment to quality. In addition to our chimney services, we offer roof repairs and replacements, ensuring that your roof not only protects your home but also enhances its curb appeal. Our siding installation and replacement services further allow homeowners to transform their exteriors, providing both protection and style. With years of experience in the contractor industry, we pride ourselves on our reliability, professionalism, and dedication to customer satisfaction.

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