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McDermott Robert MD

5.0 (1 review)

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2 years ago

Last time I went here they were doing really really well. They helped me with my disease and I just wanted to say thank you for helping me.

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Colorado West Otolaryngologists - This is Colorado West Otolaryngologists.

Colorado West Otolaryngologists

2.3(6 reviews)
73.9 mi

The staff is great. HOWEVER. I don't know what happens with reception. They never answer. Always…read moreon the other line or helping other clients. The 3rd option obliges you to leave a message. Specifically audiologist department I've left messages twice for different reasons related to my hearing aids. I'm still waiting for a callback. It's unfair to leave us waiting like this because unlike the other department, we depend on our hearing aids to conduct business and live day to day. We require these aids to Communicate and understand our surroundings and more importantly maintain safety within our surroundings. Please fix this. I shouldn't have to wait 2 days for a call back to get my hearing aid check for problems.

I have been going here over 15 yrs but I usually saw Dr Trowbridge who has now retired I give him…read more 5 stars. They have moved, Doctors tell you you need test yet never send referrals for weeks so you suffer with your health problem for weeks or months. dr wanted an MRI and ultrasound ad PT yet referrals went out only after numerous calls and over 3 weeks. The new staff is beyond rude. Dr. assistant had numerous excuses why things fell through cracks while I suffered with extreme vertigo at times so finally made an appointment with an entirely different office. I am a RN and do not go here it is a mess at this new office I think plastics is where they are focusing now. I still have issues yet hard to get diagnosed when they do not follow up with PT, test that never got scheduled and has been two months. Maybe if patients leave and they can't pay for new building they will get it. vertigo is dangerous especially for a Senior like myself. hard to rule out things when you do not test. then doc said maybe it is migraines yet I have never had migraines

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Colorado West Otolaryngologists
Colorado West Otolaryngologists - Dr. Merrell and other people who work there!

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Dr. Merrell and other people who work there!

McDermott Robert MD - allergist - Updated October 2026

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