The right hand does not know what the left hand is doing. The receptionist is EXTREMELY hostile, rude, & has ZERO bedside manner.
Submitted my insurance before I made an appointment. They said they couldn't take it. Then, they called me the next day to make an appointment, so I thought my insurance was acceptable. I made the appointment, and the nasty receptionist humiliated me in front of everyone by abusing me by telling me "I should have known that my insurance was not accepted."
Why does your practice call me to make an appointment and waste my time if my insurance is not accepted. I was told I could pay the $1,400. That is a HARD NO!
Had excellent treatment and care at the Aspen location in 2021.
This receptionist woman should not be caring for patients as the face of The Steadman Clinic in Basalt. She was super nasty, rude, obnoxious, cold, and unfriendly from the second I arrived. She should NOT be working w/ the public! read more