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8 years ago
Wow I just called and someone answered the phone and immediately told me to call the emergency room and hung up the phone. Rude as hell.
1450 E Valley Rd
Ste 201
Basalt, CO 81621
(970) 544-1289
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https://orthoaspen.org
Hours
What time does OrthoAspen open?
OrthoAspen opens at 8:00 AM on Monday, Tuesday, Wednesday, Thursday and Friday.
What time does OrthoAspen close?
OrthoAspen closes at 5:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.OrthoAspen is closed on Saturday and Sunday.
Mon-Fri 8:00 AM - 5:00 PMSat-Sun Closed
Does OrthoAspen have free WiFi?
Yes, OrthoAspen has free WiFi.
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Sally is great. She will spend a lot of quality time with you and really delve into why you are…read moreexperiencing any pain in the legs, joints or feet. She is full of knowledge on the topic and really cares about figuring out your problems and trying to solve them. And the orthotics I got from her have been magic. I highly recommend her.
From the owner: Is excruciating foot pain making it hard for you to carry on your daily normal activities? Sally A…read moreServold, DPM can help relieve your pain! Based in New Castle, CO, Dr. Servold is a licensed DPM. She is an esteemed surgical staff member of Valley View Hospital as well as a residency trained practitioner who has been helping patients eliminate foot related problems in the Western Colorado area since 1993. Get Diagnosed, Get Treated. From children and adults to seniors, our office accepts new patients of all ages and offer diagnosis and treatment for a plethora of problems that lead to foot, ankle or leg pain. We Accept Most Insurance Plans Including: Blue Cross Blue Shield, Champus, CIGNA, Cofinity, GEHA, Great West, Medicaid, Medicare ,PacifiCare, Rocky Mountain Health Plans, United Health.
Gray experience. Diagnosed my toe issue and walked out in a lot less pain. Hope to ski tomorrowread more
Fantastic Dr. office! Dr. Bernard is a wonderful foot Dr! Easy to make an appointment & my visit…read morewas right on time. I went in for yellow, brittle nails & Dr. Bernard explained my options & together we are treating my condition. I highly recommend Eagle-Summit Foot & Ankle (especially the Frisco office).
Our team at Eagle-Summit Foot & Ankle, P.C.
Brian Maurer, DPM
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Cycling orthotics are working great. Thanks again!…read more It's really a pleasure working with you and your staff.
Wow! I wish I had seen Dr. Maurer decades ago. I suffer from Hagland's Deformity, where long hikes…read moreresult in painful, large heel blisters. I had no idea how to treat it. Dr. Maurer had the best advice & treatment. I feared he'd recommend surgery but actually, he gave me clever treatments that leave me pain-free. So glad he is conservative about surgery, as I avoided the pain, the expense and potential surgical complications. Dr. Maurer is truly amazing & highly recommended.
A friend once cautioned me that by choosing Noel to perform surgery on my toes I could end up as an…read moreamputee. I went to see him anyway and, yep, that's exactly what happened! So I give Noel a low rating for: guiding me towards the apparent wrong type of repair for my arthritic big toe (implant over fusion) while assuring me that his surgical plans were built on industry Gold Standards; for selecting a piece of surgical hardware that was rated for low activity only, and then installing that hardware in my active body in a manner that seems unpopular to those in the global podiatrist community; for receiving two different types of staph infections after office visits; for having to transfer care to Denver surgeons while things snowballed through three more salvage-attempt surgeries until amputation; for his lack of accountability, restitution, or admission of any wrongdoing; and for leaving me to fight my new long-list of health problems related to my experiences under his care.
Had ankle surgery when he was with Aspen Orthopedics and he destroyed my ankle! I had to go to the…read moreDever area to get it fixed and it had never been completely right. From sewing a major nerve in the incision which could not be saved to having me sign a document for a $6000 implant under anastesisia, and so much more. Oh, and when I complained no one did anything! STAY AWAY FROM THIS DOCTOR!
I did not receive care, and no one there even cared. After cancelling my operation and pre op, no…read moreone cared to ask why .The truth is that VVH in Glenwood, Dr. Noel Armstrong and his team were able to better care for my needs
My cycling orthotics are fantastic. Thanks so much. They feel great and I was able to ride some…read moreover the past few weekends. Fit is perfect and we'll see, maybe I'll even be riding faster soon!!
Dr. Maurer and his staff
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I'm extremely grateful to Dr. Haynie for fitting me into an already full schedule while I was on a…read moreshort vacation in the Aspen/Snowmass area. He was incredibly knowledgeable, thorough, and a great educator. He assessed my lower back and SI joint issues, provided treatment and an adjustment that gave me significant pain relief, and took the time to explain the underlying causes and specific stretches to help prevent future flare-ups. I really appreciated his willingness to make time for me and his focus on both immediate relief and long-term improvement. I highly recommend Dr. Haynie!
My boyfriend and I have been going to Eric for years. We trust him implicitly. He healed my elbow…read moretendonitis and my boyfriend has multiple back, neck and shoulder issues which Eric helps. Thanks for all you do for us Eric! We keep Eric on speed dial!
Horrible experience. Went here for a routine check up (physical and bloodwork) which is typically…read morecovered by health insurance and ended up with a bill for $500. When I asked my health care company why this was not covered they said because the claim did not come through as preventative. In other words the provider sent the wrong "codes". After several calls with healthcare and provider and sometimes both together at the same time. It was continuously determined that the provider continued to send the wrong "codes". I went around this circle for the better part of a year. Essentially went for basic care and ended up with a huge headache. I have never dealt with such incompetence. It was really bad. Also the care I received felt very generic as I don't believe I ever saw the actual doctor that runs the office, which would have been nice as a new patient. All in all a terrible experience that was stretched out over the course of a year. And to top it off, when I called to express my dissatisfactions as well as submit my final payment after all was said and done, they acted like they could not care less. Will never return to this office.
Ashley Burke is a PA at this office. She is the best doctor I have seen in many years, in many…read moredifferent states. Nobody has been able to really help me over the years. She has one by one diagnosed my problems and has given me a completely new lease on life. I feel reborn. I used to welcome death and now I look forward to my future. My last appointment she spent two hours with me as if I was the most important person in the world. I will follow her anywhere. She knows how to think outside the box and is not afraid to try different options to help cure whatever your ailments are. She was referred to me from my friend and I have referred all of my friends to her and they love her as well. She so fantastic that we talk about her over lunch. Best doctor I have seen in any state over the last couple years. She is truly my hero!
I have used All Valley for many years and had 2 of my children with their services. They have been…read morenothing but amazing and providing top-notch service every single time I have had an appointment, and I have had many. From the staff, to the midwives to the doctors, everyone I have encountered were friendly and helpful. Good quality service always tends to be priced above the norm and that is everywhere especially in the medical field. They also donate their services once a week to low income women for women's health and prenatal care. I always recommend family and friends here and will continue to do so.
I was given an appointment 6 weeks out as it was the earliest they had available. I get there, fill…read morein some paperwork, and they tell me they are not contracted with my insurance. I pay the $405 with my credit card. I go in, and the doctor is in and out in less than 10 minutes even though I hadn't had an annual in 3 years. For $405, ten minutes. That's $2,450/hr. Weeks go by and they don't call about my results. I had to call them to find out. I then try to file a claim with my insurance, because I know they do cover and are part of Aetna, and they tell me I can't because the clinic already filed one, so now I had to liaise with the clinic for a reimbursement because they were going to pay them directly. Finally, I get hit with a $300 lab bill, that I was told was included in my $405 for a grand total of $705. FOR AN 8 MIN WOMEN'S ANNUAL- no additional tests or issues, just your usual yearly exam. Luckily I am healthy and everything was normal. Can't imagine what someone who actually had something going on would pay. You and your pocket are better off going somewhere down valley. I sure will next time.
If you are going to get really sick, this is the finest facility on the planet to get you well!…read more Fortunately there have been only rare occasions to be a patient, but when your life is in someone else's hands, this is my first choice. At 86 years of age they must be doing something right to keep me bouncing back every time! Thank you AVH and your great facilities and caring staff.
This hospital is amazing. I broke the neck of my femur. The doctor was there immediately and…read moreexplained the whole procedure. My follow up doctor was very impressed with the surgeon work. I received the best service, they took really good care of me. The nurses were very attentive. I highly recommend this hospital.
Dr. Pevny treated me after I crashed on my MTB and banged up my knee. His office is run…read moreprofessionally, efficiently and Dr. Pevny explained what my issues were in a way I could understand. He laid out a path forward for me so I could get back on my bike as soon as possible. He was not rushed and answered my questions. I highly recommend going to Dr. Pevny if you find yourself injured!
I broke a bone and needed to be seen immediately. I was in Aspen on vacation. I went to my…read moreinsurance company's website to find an in-network doctor. Dr. Pevny was shown as in-network. I called his office and made an appointment with him. When I arrived, I was seen by someone else. I was seen by many people actually. I met Dr. Pevny on my way out of the business. The physicians assistant who saw me is not an in-network provider. I am now expected to pay the entire bill because it is out of network. I have tried since January to resolve this problem with the doctors office and they refuse to call me back. A patient should not be expected to walk around a doctors office and ask everyone who sees them whether or not they are in-network, when the patient made an appointment with the doctor himself and he is listed as in-network on the insurance company website. I have tried for five months to resolve this problem with Dr. Pevny's office. No one has bothered to call me back. On top of this, right after I was seen, I called to request a copy of my x-rays. No one called me back for that either. I do not live in Aspen and I cannot go to this business and resolve this problem in person. For this reason they get two stars. I cannot imagine what would've happened had I needed help from them immediately after visiting the office. I'd still be waiting. How the doctors office treats you is part of the care that you get. If they are not interested in helping their patients you should not do business with them.
If we could give 10 stars, we would. I have never had such a pleasant experience with a…read morepediatrician or other physician, for that matter. Dr. Fahy is incredibly kind and made our son feel very comfortable. We recently moved to the Valley when our son became ill with a double ear infection. I called Dr. Fahy's office at 2:40 on a Thursday and we were seen at 3:45. By 4:20 I had already picked up his antibiotic from Citi Market. You tell me where else in the U.S. you'll get that type of service? We had no prior relationship with the office and Dr. Fahy made it a priority to see our son immediately. Thank you Dr. Fahy!
We visited Aspen from out of town where my daughter started showing flu symptoms. We had a…read moreconsultation with Dr Fahy who firstly was extremely rude and then refused to let her take a flu test. We were charged $600 for this appointment, to only later find out that she did indeed have the flu.
Everyone was so friendly and upbeat. I felt well taken care of and am so grateful. X-rays were…read morequick and happily nothing is broken. I'm new to the area and Dr. Seymour and all of the medical staff and front office made this so easy and quick.
This place ruined my life. Whoever runs this facility should seriously reevaluate who they consider…read morea doctor and whether they should even be allowed to offer healthcare at all. A few years ago, I was seen here by Dr. Bowen while experiencing severe flu-like symptoms. I also had a bite on my arm that appeared a few days before I became very sick. I specifically showed him the bite and asked whether it could be related to my symptoms. His response was "No, I think you just have COVID. Go to City Market and get a test." I was then sent out the back door. Why he couldn't test me there I have no idea.... I followed his instructions, got tested elsewhere, and the result was negative. Dr. Bowen was rude, dismissive, and made me feel uncomfortable, as if my symptoms weren't valid or worth taking seriously. Over the years that followed, my health continued to decline. I became progressively sicker. It has since been confirmed that I have chronic Lyme disease. Luckily I had taken a photo of the bite and when I showed the physician who diagnosed me with Lyme the same bite I had shown Dr. Bowen that day, they confirmed it was consistent with a Lyme tick bite along with proper testing. Had this been properly evaluated at the time, my illness may have been caught early and treated before progressing into a chronic, life-altering condition. Instead, I am now living with a lifelong disease that could potentially have been prevented with appropriate medical attention. The dismissal of my symptoms and the failure to investigate a possible tick-borne illness had serious and lasting consequences for my health. I cannot believe this is my reality now. I hope this review encourages more thorough evaluations and genuinely patient-centered care in the future, because what I experienced here was dismissive, incompetent, and a complete failure of medical care.
Stan is an expert and very professional. His staff is very friendly and welcoming…read more When you are there, you relax and know you are in good hands. If you are impatient, in a hurry and need to be on your phone the entire time you are there, this is NOT the place for you! It is for people who want to relax and spend time healing. Keenan and Elizabeth are fantastic!
Was not impressed with the care or treatment I received. Never felt satisfied with any aspect of…read morethis facility