I encountered significant difficulties coordinating work‑related injury care through this clinic…read more Their team did not align with our established return‑to‑work program, which led to delays, conflicting recommendations, and added administrative burden. Reaching staff who could clarify restrictions or documentation was consistently difficult, causing further setbacks. Afterward, I found several public reviews describing similar issues with communication and care focus. Based on this experience, safety and HR professionals may want to monitor cases closely or consider alternative clinics for occupational injury management.

I really like coming to this location for my primary care provider checkups. It feels like the…read morepeople here care about me, and the location is super easy to get to with a lot of parking. The interior is clean and spacious while being inviting. My doctors here listen to me. Today, someone greeted me who had Star Wars figurines all over their desk, which made me smile. It's the little things!

Dr Patpatia won't refill rx within the time frame. so I switched to another doctor, who told me the…read moremorning of the appointment she won't refill it either. Horrible doctors, unprofessional, no empathy. also won't schedule online. stay away from this clinic!

I never write reviews, just had to warn people about it this provider. This is how bad this…read moreexperience was. First off, location is hard to find. Staff up front are nice, even the person who walked me into the room and took my blood pressure was nice. However, Dr. Beecher is the worst, no exaggeration, the worst provider I have ever seen in my entire life. I have seen him time to time for a health issue that has been persisting for years. None of his advice, or medication prescribed as alleviated the issue. I have seen multiple providers in the twin cities and they're puzzled to my medical issue as well, so as a last resort I came in today for him to fill out paperwork for the Mayo Clinic. (I have only heard positive things about Mayo, and am /THAT/ desperate for a solution, that I will drive out to Rochester.) He sits there with his "scribe" taking notes of the session, which was embarrassing to say the least having another person sit there. Dr. Beecher was not charismatic, empathetic, and said plainly "You've seen all these providers, if you go to the Mayo Clinic they probably won't help you at all as well, it's not even worth your time." THANKS, let me continue then suffering with this ailment that no one has been able to resolve. THANKS, for sitting there and offering no resolution whatsoever, recommendations, or help. All I needed was a recommendation letter from him. Not a discouraging, and shameful lecture on how it's not even worth my time to pursue, or offer any solutions. No, he sat there, shamed me, and then had some random assistant write the recommendation letter to the clinic, he signed his name at the bottom, and sent me off on my way without a goodbye or resolution. It's like putting a band aid on a gun shot. "Well, I hope this makes you feel better." Just WOW, what a horrid experience. Listen, I am not someone who descriminates against age in the slightest. I have seen people of all ages exceed in their professions. But Dr. Beecher, I think it's way past your prime at this point. Time to sit at home and do nothing, because that's a better use of your time then doing NOTHING, at a job where people's lives depend on getting healthcare! If you want to see a provider who sits there, judges you, and offers no help on your health issues. Well then, there's a perfect fit for you! His name is Dr. Beecher, he brings the A to the HOLE.

Allina Health Wellness Visit Good personal attention…read more Staff was professional. After Visit Review is comprehensive.

This clinic billed my annual physical as an outpatient visit. I do not recommend this clinic…read more Contacting the clinic was at least a half hour wait time to speak to someone, the "call back function" to avoid being on hold did not work and the clinic provided misleading information when I tried to get the CPT code corrected. Really disappointed. Dr Martinez was who I saw.

What happened? These people were so awesome for so long. Now they just don't care about anything…read more I have been on the phone multiple times because I can't reach them any other way. The app won't let you send a simple message. I am supposed to have paperwork filled out for a colon screening request. Just need to now it's done. That's it. No where to send a message. Call and wait 15 MN. When she got in she said hello? I say hello. I can't hear you she says. Then click. Not even two seconds. Been patients for 30 plus years. So horrible.

Dr Shu is an amazing Dr. I had a procedure done and he is a true professional. He explained what…read morehe was doing as he was doing it. I never had to wonder. The staff there are all very friendly. I highly recommend this Dr. He offers many many services. Check them out. The prices are very reasonable. I drove 13 hours because of the Dr and staff. And prices.

From the owner: Procedure Clinic. Anolrectal care. Cyst and lipoma removals. Vasetomy and Vasectomy Reversals…read more Wellness Clinic. Weight loss management. Skin Surgeries. Nail Fungus Treatments. Varicose Vein Treatments.

Staff member was walking the parking lot, going in and out of the office. I expressed my concerns…read moreto the front desk and they advised me to ignore it. I advised she appeared to be sick, stumbling in parking lot and was carrying a yellow bag that staff told me was a regurgitation bag and she had neuropathy. The incident was downplayed by the staff and NP. I was told it was not serous and that it was not an issue that this person was walking hallways and coming passing patients in the hallway. After my visit I was to wait in the room for the lab tech. After 20 minutes I opened the door to find an ambulance stretcher blocking the door to the room I was in, I watched as the loaded the staff member and took her away. The NP was in the hallway, and I advised her I had not had my labs yet and needed to use the restroom. I was directed to the restroom. Upon my return I went back to the room, sure the lab tech would be in soon. 25 minutes later a staff member came into the room demanding to know why I was still there. I explained I has been waiting for over 45 minutes for my lab tests. An acting supervisor came in along with the NP and said let's get your lab test done. I expressed my concerns for the staff member and how I was treated, exposed to staff members unknown illness who left in an ambulance. I was told I was overreacting to a slight cough, I was mistaken in what I witnessed, that they were short staffed, and that this office did not have a manager due to frequent turnovers. Later when I checked my chart notes. The NP notes stated that I was upset that a staff member coughed, and I was only there for 50 minutes in total. It did not mention that the staff member left in an ambulance and that I was forgotten for over 45 minutes. I report this and a letter was sent saying it would be looked into, and I would be receiving a follow up. Several calls and 5 months have passed with no updates or corrections to my chart

I have gone to this clinic or its predecessors for decades and finally left to go to MHealth. You…read morewill routinely wait for an HOUR in the waiting room for your appointment to start, yet arrive 7 minutes late and be told you must reschedule (after a 20 minute drive). Every month my pharmacy waits 3-5 days for prescription approvals to be called in, while the requests (which NMMC requires by FAX) go missing, sit on desks of doctors who are on vacation, or are simply ignored even after I make extensive follow up phone calls to track them down. I have noticed fewer and fewer patients in the lot over the past 5 years and it explains a lot. So happy to have found a clinic with MHealth who can handle the details and the big picture!

I've been to Ramsey for a few issues over the last year, and so far, he's the best primary care…read morephysician I've ever had. He's very friendly and personable, and eager to explain things with a sort of science teacher-like glee. He's been able to resolve the issues I've gone to him for, and even spotted something a past PCP missed. I will definitely continue going to him as long as I'm in the area.

If I could give a zero star I would, but there's no option here the receptionist lady with the gray…read morehair is absolutely positively super rude. She comes with sarcasm and it's not friendly sarcasm. By any means she is not respectful. She's not professional she should be let go if you don't love your job don't come to work period If you need a retire, go go right ahead and do it because you are the first person people interact with and man this lady has no manners at all no respect just rudeness 100% rude. They used to have this wonderful gentleman .But he was super amazing , super friendly, super respectful and professional. I don't know where he went but they need to get him back because this woman has no respect for anybody none. let me remind you if you're gonna hire people please hire some friendly people, some professional people people who will love what they do and show it and are respectful to everyone.

very disorganized. was looking for a PCP in Minneapolis after moving here recently. Arrived at 930…read morefor a 10am appointment (told me to arrive at 940) and waited for an hour figuring they were running behind. asked the desk, they never finalized my check in somehow and then was told to wait longer. got back to the waiting area where the nurse apologized but said the doctor just took a different patient so I'd have to wait. i told myself if it goes over 1.5 hours after my appointment, I'd have to leave for work. ended up leaving without being seen. the building was nice, but the system was awful and the people in the waiting room were quite loud and noisy (old man playing Tik toks at top volume). it was chaotic and I could not recommend this place any less.

This little clinic is the best kept secret in the metro for primary care!!!!! My family has…read morereceived nothing but phenomenal, compassionate, and deeply excellent medical care here - we've had wonderful experiences with Dr. Macdonald, Dr. Golden, and Dr. Nelson - and have switched several friends and family to receive care here. I really feel like the staff (everyone from reception to nurses to the docs) cares deeply for you as a patient and finding the best outcome that you feel comfortable with (not the kind of experience you'd have at a Fairview or a HealthPartners). They are super accessible and have urgent appointments if you need, there is always a doctor on call 24/7, and we've never had an issue getting in. This clinic is how primary care should be!!!

I had been with this clinic for 18 and it was a functiona, small, STABLE, clinic. They are awful…read morenow. They no longer have a billing person in house. They use some sketchy person from somewhere in her basement now. She never returns calls either. They use to have 5 very experienced doctors for the first 15 years I was there. Then Dr Nelson went part time to golf and play footsie with Fairview corporate. ALL the rest of the stable doctors all quit or retired. I was forced to change doctors 3 times the last 2 1/2 years. The facility now has 2 PAs, which isn't a huge thing but you now have 1.5 doctors running 2 PAs. And both PA quit after several months. And the one full time doctor slot changes every 18 months. So you have 1/2 a physician with more than 10 years experience. The nurses rock though and total angels. After 18 years it made it hard for me to switch clinics but I CANNOT bear their incompetence any longer. Avoid this clic and just find another Fairview Clinic because RMG is a Fairview offshoot anyway. AVOID at all costs.

Just getting into 3800 address is a challenge. Not just me, as I ran across others on my long way…read morein asking each other where to go now. * Buildings are poorly marked from parking lot view. I never did see a sign that identified the building as 3800, I went to another address and figured it out. * There are various parking lots with signs telling why you can't park in that lot. *It was a walking maze, I met a woman who was clearly disabled as she could not find a handicapped entrance or easy entrance. * Inside I thought I would look for a cafeteria for a later stop, a few signs said they had one but wasn't clear where it was. Finally saw a sign that said it closes at 1pm. That's still lunch! * Restroom, just tried one, door lock didn't work properly, No soap in container, No hot air dryer, paper towel dispenser out of paper, no hot water. Oh yes there is sign regarding "clean hands are healthy hands". Found my waiting room which was pleasant and quiet and decorated in soft tones. Not much waiting, (I spent so much time trying to find my way it was getting late). I saw a specialist for a not to serious matter and felt rushed. I don't think I spent more than 12 minutes in his care. No one saw me out of the room.

I went in for an annual check up with a new doctor after my primary care doctor at another clinic…read moreretired. During my visit, they told me I needed to do a follow up procedure for a test, which they booked for me during that appointment. After I went to the procedure, they sent me a bill for $2,000 and said it was because I was out of network. Mind you, my original appointment was IN network, so I didn't fathom that the procedure they booked me for would be out of network... had I known that, I would have just gone to Planned Parenthood and gotten the procedure done there for an affordable price? Then I spent the next year calling them and my insurance company trying to figure out why it wasn't being covered, neither Park Nicollet nor my insurance could figure why I was being denied coverage. Eventually I got sent to collections because it was taking too long to sort out, and now it has been a year and a half and I am still paying $100/month to pay off that appointment.