What a rip-off! Stay away at all cost! I knew what my 1st…read morefloor AC unit needed, which was a refill of freon R-22. I also knew it would be expensive because it has been discontinued due to government regulations. Ron Jon charged me $400/lb!!! That sounded extravagantly high, so I decided to check. Most HVAC contractors (I called 3) would not give a price for the freon over the phone. They ALL wanted to send a technician out, for a fee, and the technician would then tell me the cost. What a racket! At last, I found a nice lady at Air Group in Hanover to tell me the 1st LB would be $400, and then each pound after that would be $200/lb. So, for 4 lbs of freon R-22, Ron Jon ripped me off the $600!

We had to replace our AC unit which was 23 years old and had broken down. We decided to go with…read moreRon Jon after getting 3 separate bids as the best value. We were very impressed with the service. Office staff responded to all our calls and messages promptly. They could not do the work on the originally scheduled date but called us a few days in advance to let us know that the equipment received had a defect. They came, promptly on the next scheduled date after confirming multiple times. The installers who came were terrific. Two were trainees but the rest of them had been with the company for many years and all were very happy employees. They worked efficiently and expertly, leaving a working beautifully. We received a paid invoice the next day along with some further instructions. There was no nickel and dime-ing with anything. We would recommend them highly.

We recently called Bertoli to service a bath tub issue. Two maintenance people came and exhibited…read moreabsolutely no idea of what they were doing. In an effort to isolate , what they thought was an additional shut off valve, they proceeded to cut three holes in my ceiling. After not finding what they thought was there they tried to replace the pieces of the ceiling breaking half of them. Needless to say the job was not completed. One week later another maintenance man comes and fixes the issues and wonders why the other two cut my ceiling. He assured us Bertoli would fix the ceilings immediately. The end result is Bertoli office refused to repair any of THEIR damage unless we gave them another $895.00. This company is a disgrace to the township of Rockaway if they can't stand behind their incompetence. UPDATE - it's great to know that Bertoli immediately reached out to us to explain the miscommunication between us and will immediately take care of all issues. I appreciate the Bertoli response once they realized a mistake and poor communication among us was the real issue. Thanks for stepping up to the plate Bertoli.

I was very favorably impressed with the prompt response to our call for an estimate for re-piping…read moreservice and with the knowledge and professionalism of the plumber. This company has a long history of providing plumbing and heating services in the area and provides services at a reasonable cost.

Great top-quality job every time. No worries with Regular maintenance or complex problems, all…read morecompleted with out a hitch.

Needed to recover a wedding ring that went down drain. Wife was in a panic. They responded quickly…read moreto my call and had a tech at our house in 2 hrs. Quick, clean recovery. Thank you.

They are a great group of guys who are very dependable, knowledgeable, and do great work. We've…read morebeen working with them over the past few months since we moved into our home.

Could not be happier we were referred to Mike and Real McCoy Plumbing…read more Our kitchen sink became gradually clogged and the usual remedies (vinegar/baking soda/hot water, cleaning out the p-trap, etc.) did not resolve the problem. We had a drain specialist come twice, charge us, and leave us with a mess in addition to not actually fixing the clog. The technician told us we had something like "50 feet of coiling pipe" that was impossible to snake, and snakes "don't go longer than 35 feet". Not an ideal situation especially with a toddler and us having to use the bathtub on the main floor to do our dishes and bottles for several days. Mike made extra time in his schedule to come on a Friday night (maybe sensing our stress over the phone). Him and his team could not have been more patient and eventually diagnosed the problem (which was not at all related to the drain specialist's claim). Mike laid out a couple options and him and his team did an awesome job resolving the issue for us. They came back to fully clean up, and ended up charging us a very reasonable amount for all the work they did. Thanks to this experience we'll be calling them for all plumbing issues going forward and will refer them to our friends & neighbors.

They said inspecting drains will cost $300-400. when they came in they said that was just the cost…read moreof one drain and that each drain would be incremental expense. That is fine but they should have mentioned this in advance. Of the pipes they checked, one of the pipes was completely blocked and so they could not even insert the camera but yet they charged us for all the pipes. I later checked on Amazon and the canera machine to check drain blockage isn't that expensive at all - next time I will just do it myself.

Erik came out to clear some pipes that other plumbers told us would require a 25k excavation. Erik…read morewas able to diagnose the problem and saved us thousands by clearing the line with his magic tools. These guys know their "shit".

Quicker than expected response. Reasonable prices. Nice to work with. Work is guaranteed.read more

Harry Barr Plumbing and his team are the best. Had Nick to my house this morning for an emergency…read more Horrible leak behind my shower. Had no water for 2 days and I was getting desperate! Nick showed up on time and corrected the issues and made sure that everything was working properly. He went out of his way to keep the cost down and he did just that. Very fair price!! Thanks again Nick!!

Excellent plumbers - skilled, courteous and clean up after themselves. The company always answers…read morethe phone and responds quickly when the situation is urgent. Have had them service boilers, fix broken frozen outdoor pipes, open clogged toilets (accidentally flushed hard item stuck) and bathroom drains, replace broken dishwasher. Pricing not inexpensive but fair for the area and quality of service.

The aggression and lack of respect for customers by the "owner" is ASTOUNDING, especially for a…read morefamily company that's existed for so long. Following my terrible experience and that of my neighbors, I doubt it will last much longer. Called for a leaking carbon monoxide (CO) issue with an existing steam boiler that was promptly addressed by the company. However, after their visit, the CO continued to be emitted from the boiler through CO detectors, prompting the fire department and PSE&G to intervene, who also detected high readings. Today, I called to inform them that CO detection was still ongoing. The owner, an angry, short-tempered know-it-all, cut me off and yelled, "NO, THERE IS NOT, THEY DO NOT KNOW WHAT THEY ARE TALKING ABOUT. I HAVE BEEN DOING THIS MY ENTIRE LIFE. WE FIXED THE PROBLEM. PAY THE INVOICE AND WE WON'T HAVE ANY ISSUES." I firmly told him that his attitude was unacceptable and that I would not pay until the issue was resolved. He laughed manically and said, "THANKS FOR SAYING THAT YOU WON'T PAY, BUDDY. THIS CALL IS RECORDED" before hanging up. I called back and calmly reiterated that I will not pay without resolution and that following his anger and yelling, I wasn't sure I trust them to touch the boiler again. The owner laughed again, said "GREAT, WE DON'T WANT YOUR BUSINESS", claimed that I didn't have to pay the invoice, and hung up again, likely because he realized he was in the wrong. It's unfortunate that the company's initial kindness turned sour when there was any potential for accountability or conflicts with their labor. I will recommend this company only to people I hate. If I could give zero stars, I would.

I needed a plumber after a drip developed in my shower. I was unable to find the cause of the drip,…read moreso I called Dennis at Right One to see if he could help me out in the next couple of days. Fast forward to less than an hour later, and I had a technician at my door, helping me diagnose the problem and come up with a plan to resolve the issue. It's very good to have a good local company like Right One in the neighborhood. With so many big companies out there looking mainly to increase profits and sell unnecessary add-ons, I feel very lucky to have Dennis and his crew around. They may be a little more expensive, but you're paying for quality, professionalism, a straight answer, and no added fluff or unnecessary additions. I've said it before, and I'll say it again: they have a customer for life.

Had 3 issues that needed attention (parts in toilets needed replacing + a leak in the shower…read morefaucet). Received an outrageous quote months ago so I delayed the work. Finally called Right One, was easy to make an appointment with Dennis. He asked for information on the parts in advance. Jason & Joe came out the next day; arrived with covers for their work boots (I was impressed). They had all the parts needed, were efficient, and gave helpful advice. Price was more reasonable.