This company has amazing employees who really care about getting the job done right the first time…read more They were super responsive every time we have needed them. Can't recommend them highly enough.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

The quality of Rhoades Air& Heat is excellent. Every small detail is addressed and fixed…read more I've been with Rhoades Air and Heat, for probably eight years, and I recommend them 100% Over the years, I have worked with many companies, and I'm happy to have found Rhoades Air& Heat. It always feels good. Working with the best!

Great company! They replaced our air conditioner unit and replaced our old ductwork in the attic…read more Big house, big job, but they did it quickly and did it right at a fair price.

Tom is a great guy, he came over right away to troubleshoot and was able to squeeze my mother in…read morelaw in and installed a new system then excellent day. His price was great and he did an amazing job installing it. I highly recommend him and will tell all my friends.

Tom came to my home on a Saturday to access the issue with our 21 yr old A/C and Tom was very…read morehonest that we needed a new one. After speaking with Tom what my husband and I wanted far as new A/C he gave us a quote on the spot. Tom is honest, reliable and dependable and definitely reasonable regarding price. Very affordable. Tom is friendly and great customer service. Tom comes to the job site and works and stays until the job is finished. I would highly recommend Tom. Tom listened to our needs and wants and did what we asked for.

Mike put my AC in lil over 5 years ago. His mom was awesome. I have had to have one part replaced…read moreover summer, today Fan, I find out he never sent in our warranty on it. So instead 10 years, we only get 5 years. This is so unfair on every level. We paid for a service and him being honest.Not Happy At all. Now I see why he went out of business. Unhappy customer. DR

Mike is the best prompt and honest. responded on a Sunday…read moreto attempt to fix an ac unit which was in repairable and changed it out for me in one day

We are not happy with the Support we got. Our new AC unit did not work as stated. Specifically we…read morewere told with the expensive unit we purchased for over 10k that we would be able to control the humidity. This feature simply does not work. I called and asked to speak with the Owner from this office, but got no return phone call. Will be calling the manufacturer and complaining also. Update:it was explained to me, after spending 10k on the unit and having it installed, that the ability of this unit to control humidity is limited. If I had known that, I may have purchased a less expensive unit. The sales force played upon my desires and fears. This being said, I am now happy with the way the unit performs

Trash people. The woman who answered the phone needs to have her mouth washed, disgusting trash…read more Totally useless, came over and correctly diagnosed the problem, that's fine. I paid the diagnostic fee. That's fine, but when I call the next day to see when they are going to actually fix the damn thing, oh well, they don't want anything to do with that, so they give me a useless diagnosis and pocket $109. Don't worry scumbags, the Department of Business and Professional Regulation will be calling you next, and I suggest little miss sunshine be a bit more cordial. TRASH.

Helped me out while i was in NH this past summer. One small component repair and we were good to…read morego. Very prompt and friendly service. A professional. Came back to follow up and did not run up the bill.

Miller air conditioning very professional people had me up and running in no time. I have used to…read moreother air-conditioning services and Miller air conditioning services put them all to shame thanks Mike for such a good job, being so honest and professional.

Outstanding company. I've been using them for years. They always respond quickly. Today they solved…read morea drain problem I have had for a long time and now, if I get a clog I can fix it myself with my shop vac. The outlet to the exterior was broken off and hidden and today they found it.

I forgot an old lesson: when something look too good to be true it probably is. They offered me a…read more$29 A/C service maintenance call . I have 2 unites so $58 for both unites. We set a date I took off that day and in the morning they call to postpone it, saying they have some more urgent call, no respect for my time. I asked them what if I have an emergency on my A/C they said they will be able to come that day but they will charge $89 for diagnostic. We set an appointment few days later. The technician came and told me that one of the unit need a new blow motor. I have a full labor and part warranty from the MFR. but they charge me diagnostic charge off $89 + $ 150 what they call "processing fee" which is a simple money grab. sound to me to me like a form of classic bait and switch technique.( they came the flowing week and change the motor it took the technician only 15 minutes sharp to replace the motor, they got $150 from the MFG as Josh told me + 150 +89 =$389.) As far as the 2nd unit it was working perfectly well before they "serviced it" 2 hours after the technician left the system shut down and I noticed that the pan below the system which was bone dry was full of water water the technician said that I need a new drain line which they will charge $1000, Called other companies and replacing a drain line run $500-$800. Turned out that the drain line didn't needed a replacement but just a correct opening the clog. I did pay them the $ 150 "grab money" but they called me already twice to pay it. Just remember when something look too good to be true it probably is. Don't fall for their $29/$39 bait.

Thank You Marty and Pam for showing up so quickly to fix my elderly neighbors a/c. Timing is…read moreeverything, I called just when they happened to driving by my neighborhood and were at the house within 3 minutes, and fixed the problem! God Bless You Guy's!!

Thank you so much for fixing my AC unit on such short notice. Both Marty and Pam were a pleasure…read moreto work with. Very reasonable pricing. I'm so grateful.

My first step when hiring a company for a major project is always to read reviews. We received…read morequotes from two different companies, and when this company came out, the representative explained that they have been serving Port St. Lucie for a long time and that the business is still independently owned rather than being sold to a larger corporation. That's something I really appreciate because it's becoming harder and harder to find locally owned companies these days. The only frustrating part of the process was getting an updated quote. We had waited too long, and the original estimate had expired. My husband called the office several times, and each time they had to take down all of his information again because it apparently had never been entered into the system. That seemed a bit unusual, as I would expect everyone to have access to the same customer information. After discussing our options with the salesman, we decided to move forward. The installation was scheduled just a few days later. We had both the inside and outside units replaced. The crew arrived around 9:00 a.m. and finished shortly after 2:00 p.m. One of the heater components that was delivered was incorrect, but we were informed that the technician would return with the correct part. The installers were friendly, professional, and seemed very knowledgeable. I chatted with them a few times throughout the day, and they worked efficiently to get everything completed. The installation also included a new thermostat, with the cost. Now I'm keeping my fingers crossed that our electric bill will drop significantly. Our old system seemed to run nonstop, and I'm hoping this new, more efficient unit will make a noticeable difference. With the energy savings, I'm optimistic that the investment will pay for itself within a few years.

A/C Doctors has been the most responsive maintenance service company our church has worked with. If…read morea problem develops with one of our nine elderly air-conditioning units, they usually respond the same day. They are quick, efficient, and very professional. I would recommend them cheerfully.