A while back I had Larry's AC Inc come out to install a 3ton 2stage non-communicating unit that we bought on our own. Larry told us that he would provide the proper thermostat for our 2stage unit. He charged us 1700$ for the install Well after about 2 months of the AC not being able to cool down the house, I kept trying to get him to come out and fix the problem that I found out was a bad thermostat that he put on wrong. He installed a 1stage thermostat onto our 2stage unit. Him and his son refused to come install a new thermostat that I had bought, and blamed it on me that I didn't have the correct thermostat when they came out to install the unit originally, Even though they insisted BEFORE the install that I didn't need to buy a thermostat despite telling them I had no problem doing so.. They kept telling me that they had the proper thermostat on the truck and so I trusted them. Well after they refused to come fix it and told me to go screw myself, I called another company to come out and WOW!! The tech found out that they indeed did install the wrong thermostat, it was a 1 stage thermostat and we had a 2stage unit which I told Larry about beforehand multiple times, He insisted that he knew what he was doing and would have no problem doing it correctly.. On top of the wrong thermostat, during the diagnostic the new tech found that Larry's AC Inc installed our unit completely wrong and to run in stage 1 permanently. In the image I've provided you can see clearly that the wire for the 2nd stage was not even hooked up AT ALL. But the problems don't stop there!!! ON TOP OF ALL THAT, The new tech also discovered that our brand new unit was installed with not enough coolant! They didn't even put enough coolant in the unit for it to work properly!!! 2 months of the unit being unable to cool the house down and Larry blamed it on everything from it being a Rheem unit, to it being my fault that I didn't have the correct thermostat when he got there.. Well guess what, It took less than an hour for the new tech to diagnose the problems and correct them... OUR AC UNIT WORKS GREAT NOW!!! For the first time since we've had it, the house cools down very quickly, and it doesn't run constantly anymore because it's not struggling to cool the house down stuck in 1 stage!! I don't know if it was the coolant being low or the bad thermostat or the fact that stage 2 wasn't even hooked up, or maybe it was all 3... But as soon as the new tech fixed all those issues, Our Rheem AC started working AMAZINGLY!! I am so happy that it was just Larry's incompetence and not a bad unit!!! BEWARE OF THIS COMPANY, IF YOU CALL THEM OUT ON THEIR BAD WORK THEY WILL BLAME EVERYTHING OTHER THAN THEMSELVES, And his son might even threaten to want to fight you like he did me in the text message that i've also provided an image for. What an absolute joke of a company, and all it would have taken is for Larry to fix his mistake, but instead they get this horrible review because they couldn't have the integrity to come out and fix their mistakes. read more

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Do NOT use this company. They will make multiple mistakes and then blame you for all of it once you confront them. "I looked up your name and we haven't done any work for you. But if you are complaining for Teddy Bell I have already addressed his issue on Yelp. First off lets tell the complete story. Teddy called me numerous times begging for us to install all his equipment. We kept telling him no as we we were swamped with our other jobs. But he kept calling. So we gave him a price to install his equipment. We go there to install his equipment he doesn't have a thermostat. So Larry tells him all he carries is 1 stage t-stats but that he can hook it up to get him going. He agrees and throws it in on the price. He said on yelp he was charged for it. I have the bill in front of me and no where shows a price for t-stat. As for you calling us to fix your unit. They came out 2 other times. I took the calls. And each time they addressed the problem you asked about. And didn't charge extra on anything. The last call was where he was asking about wires that were exposed. When they went out it was cable wires that do not go into the line chase cover. So saying they ignored your repeated calls is not true. As for not wiring your 2 stage unit right, is not true if you are talking about leaving a wire not hooked up because of 2stage system with a 1 stage t-stat. But that is not miss wired. It was on you to have all the equipment for us to install. When you called Larry repeatedly you never mentioned 2stage or he would have had the 2stage t-stat. Your equipment you bought should have come with a t-stat for that equipment. That was on you not us. That system was running good and cooling when we left. We went back a couple of other times of you calling. Then the last time you said you finally got the 2 stage t-stat and wanted them to come install. We were busy. Then you started sending texts to Derek to come install that t-stat because Larry installed the wrong one. He knew he didn't. You didn't get the t-stat when you got your equipment. So Larry and Derek felt since you were putting the blame for T-stat on them they were done. No t-stat was on you. It was your equipment. As for the Text messages Teddy put on Yelp between him and Derek. Like you he didn't explain in full context of what happened in this whole ordeal. He tried to make out that Derek wanted to meet him at his house to Fight but Derek wanted to meet him and address his issues. Derek told you numerous times to stop blowing up his phone with these texts. But after those text messages between Teddy and Derek they knew they needed to step back. But claiming we do shotty work like Teddy did on Yelp is wrong. Like I said over there we couldn't have been in business for as long as we have doing shotty work and not pleasing anyone. We know we can't please everyone but we Please most. " Above is their reply to a review I have my fiancee leave, Multiple lies in it. I believe they had their desk clerk, someone who has absolutely no idea of what went on during the install, reply to our bad review. Just a bunch of lies defending an absolutely terrible HVAC "tech" that should have his license revoked. They never told me "No Multiple times because they were swamped" On the VERY FIRST time I called, they were eager to take our money and install the unit we had, They accepted the job on the very first call, I didn't start calling them and bothering them until the unit they installed could not cool our house at all and after discovering all the mistakes they made. Classic Palm Bay company. I showed Larry the MANUAL for the BRAND NEW AC the day he was installing it, I handed it to him and it had "2 STAGE" Printed all over the front of it. And even if I didn't, your saying its on the customer to make sure Larry, the owner of an HVAC company, knows what unit he is installing? Are you serious? Oh and I'm making this new review after 10+ months because guess what, They installed my 35max amp AC unit onto a 50 amp breaker, so it burnt out our compressor and is now costing us $3,000 more to fix. We are lucky that we got a brand new electrical panel installed prior to the disaster that is Larry AC&Heat because it could have burnt our house down had the breaker not tripped. 35 max amp AC installed onto a clearly marked 50 amp breaker. Was I supposed to also tell him how to do that as the CUSTOMER? How did this man get licensed? Does he even know what he is doing at all? He butchered the entire install and caused our compressor to melt down and destroy its self because of his negligence. For the first 2 months our TWO STAGE 3 ton brand new AC couldn't even cool a 1200sq foot home because he installed it with a single stage thermostat, and did not even wire the 2nd stage to be active, and then blamed me for not having the correct equipment despite the fact that he told me "We have thermostats on the truck don't worry about it" read more

Larry's AC - 35 MAX AMP TWO STAGE HEAT PUMP, CLEARLY MARKED SAME AS THE DAY THE UNIT WAS INSTALLED - Heating & Air Conditioning/HVAC Near Me - Palm Bay, Florida

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This family actually works this business. They fixed our AC problem in about 10 minutes. At a very reasonable price. Definitely using them again. read more

I almost forgot about Larry's AC, I can't say enough good about Larry's AC, called them when my AC went out, (Larry the owner) promptly showed up when he said he would, diagnosed the problem and presented our options. We chose complete AC replacement as it was an old unit that had been cobbled back together every time it broke. Larry and his crew showed up on the scheduled day and installed a brand new unit both inside and out in 4 hours. The deal they gave us was good and our new AC unit works great. I won't call anyone else ever again. read more

My A/C of course went out on a Saturday when I tried calling other business that stated they had emergency services guess what nobody called me back ... but when I called Larry's A/C ..Larry answered the call offered a temp portable unit I could use to get me through and I had them replace my unit on Tuesday... I would highly recommend this business if you live in their service area.... prompt service, very knowledgeable, went above and beyond, and answered any question that I had.... read more

We've been having recurring issues with our a/c unit. Over the past year and a half it has completely stopped working 4 times! In the beginning, we called a few different local companies and had a couple of them come out to assess the situation and provide us with a quote. Time after time we encountered rushed, lazy service with high prices that made us feel like we were getting ripped off. Unfortunately, we don't know much about the a/c unit, so we weren't knowledgeable enough to know the facts or the truth. Finally we received a reputable referral from a neighbor and thank god we did! Larry's A/C is by far the best in the county! Believe us, we've spoken and/or met with many others throughout Brevard. Larry comes out to handle the calls himself. He is very prompt and reliable. Whenever we've called him, he has delivered! If he's already on another job, he answers the phone and promises to call back within an hour - and does! And whenever we've called, he has ALWAYS been able to make it out to our house in 2 hours or less (including driving from Palm Bay to Viera)! I believe he's based out of his home in Palm Bay, but he's more then happy to take jobs throughout the county. Our favorite thing about Larry is his honesty. That's very hard to come by these days. Larry is honest and trustworthy. He'll tell you exactly what's going on with your unit and he'll take the time to explain it to you so that you understand. He doesn't try to pad anything or make something seem worse then it is. And, lastly, his pricing is the best in town, and FAIR! Seriously, no service call fees! If he comes out to take a look at the problem, but can't do the fix or doesn't have the part you need, he doesn't charge you!! I'm telling you this truthfully because we've been in that situation with him - We needed a specialty fan motor that he didn't have and couldn't get until the shop opened on Monday, so he didn't charge us for coming out and figuring out the problem. Thank you!!! He charges honestly and fairly for parts and labor, nothing more; no up-charges. Please consider Larry for your a/c and heating needs! We highly recommend him for prompt, reliable, affordable, and honest service! read more

Larry's AC - Heating & Air Conditioning/HVAC Near Me - Palm Bay, Florida

Larry's AC arrived at the scheduled time. They were focused on the service and kept me informed on what they found. Very reasonable price especially when I consider what was done above and beyond the original plan. Recommend them to everyone. read more

Recently our AC started to run warm and slowly the air supply reduced to a trickle due to the air handler freezing up. After thawing out the unit and the issue happening again the following day, we called Larry's AC. Larry quickly diagnosed the issue and replaced the outside condenser. Our AC is working again now. Larry only replaced what was necessary to get the system up and running and was very honest and up front about the pricing. We wish all services were as honest. Thanks Larry ! read more

Larry I wish I could give you a 5. Your personality is very nice and you seemed caring. But you just left us! You were supposed to come out here with Goodman to fix our brand new unit that you installed! Now you won't answer our calls or return our texts! We are dying of heat in this house. We are just going to have to have someone else come out and fix it. I will be updating this comment when experts come out here to fix this issue. I'm just really disappointed and angry that this happened to us. read more

All began well. Father and son arrived for 2nd oppinion. After line wouldnt freon, he didnt charge. Larry, after discussing quotes ready recieved, gave a price match with a 16seer vs 14 that other quotes gave. Labor warranty was lost, however. After 2 weeks of clarification I agreed to his proposal. However, he reused my molding box, never ran the new copper, failed 1st inspection after I had to pay extra for the permit he did not want to pull! Did I mention I had to drive to his house on a rainy day to help his sister secretary fill out the documents! Larry literally told me he was short handed, didnt want to climb in attic himself, had his sister argue with me and request another $500 for the copper re run that I had already paid $395 for! The job was never done and the whole time Larry kept trying to get me to go out on his MC & 4wheeler as him and his wife no longer seem to get along, even though he just bought her the 2020 Cadillac SUV... Be careful if you are a single female and do not take him up on his offers!! Also, all the cigarette smoke and butts left in my yard, nasty. This did not end the way it began, customer service right out the window! read more

Horrible experience . Hired Larry to install a new unit. Have had nothing but trouble with it. Pretty sure he didn't pull a permit to install it and now wants to wash his hands of the job. What a joke! read more

That is fine and dandy about Larry's, i am glad to here he is honest it the way it should be. But he is not doing him or other contractors a faver by not charging a diagnostic fee. IF he expands he will find out there is no way he can not charge, when trucks cost over $50 hour to run with a quality tech. So many one man outfits do not understand this :( good techs bad businessmen read more

Since filing our lawsuit against Larry, he has stepped up and came to see us and offered to give us all of our money back. Following a long talk with him about it, we have agreed to then drop our lawsuit against him. Larry is in the process apparently, of getting his license and is trying to do everything he's supposed to do. It's the fair thing to do to accept his word and the refund and move on, giving him the benefit of the doubt. read more

What a surprise to find an A/C repairman answer their phone at 5:30 in the evening and had the unit fixed by 7:30 am the next morning. Larry was honest. He told us if A/C was still under warranty we should called that company, but this company was on vacation. So we did not have to miss work the next day he came at 7:00 in the morning. Charge was fair and service was super. We recommend Larry A/C! read more