my bedrooms were not cooling as they should. I called and spoke with . He stopped by the next day…read moreto assess the situation. They installed the system when the house was built, a little over 20 years ago. He was familar with my community. To my luck, it was a simple fix by adjusting all the vents. The vent closest to the thermostat was blowing on the thermostat, which was causing the system to shut off prematurely. He went around my house and adjusted all of my vents. He educated me the entire time he was here. He was wonderful! Now that is great customer service!

Dalton was out today, had to replace the capacitor on our ac unit. Very nice, professional, &…read moreefficient. We have used Platt's for over 11 years now & always happy with their service. Thank you for coming out so quickly & repairing the problem. It's greatly appreciated.

They came to my house in March and installed a PVC pipe fitting. 5 months later we noticed it was…read moredripping (no telling how long it had been leaking before we noticed it since we had been on summer vacation). The plumber told us they offered no warranty on their work and told us to find another plumber. Highly unethical!

They came same day and had my issues resolved in under an hour! fair price too! I will definitely…read morebe recommending them to my friends and call again if any other plumbing issues arise in my home.

I had an issue with no hot water coming to my washing machine and called GPS. They gave me a…read moredescription of the possible problem with the water flow and a quote of what labor and parts would be over the phone. Even though it was not an emergency of any kind, GPS showed up within an hour and diagnosed the issue with my hot water or lack there of within minutes of arrival. 30 minutes later the valves were replaced and hot water was flowing again! Key points: - Very professional - Showed you was was wing with plumbing - Gave a set price for the whole job, no extra fees and charges - Cleaned up any dust from cutting the drywall - Insulated the new piping - Showed me how to cut water off to house from the main line - Gave tips on what to do when on vacation with water heater and water main All in all, a pleasure to have GPS to remedy my plumbing issue. I recommend their services if you are on the fence about choosing another plumber.

Wow. I think one of the plumbers answered my phone call. Didn't seem happy about it. Sounded…read morestressed. He abruptly asked what I needed and when I told him, it was a non-emergency repair of a toilet water leak and where I lived, he barked back that he was at least 3 weeks out on scheduling service. So much for customer service.

Excellent service, family owned business. An extremely honest.! which is very rare these days. It…read morewill be the only AC company I use from now on.

I recently had the pleasure of hiring Marc Lewis from McChillin Air Conditioner Company for an air…read moreconditioning installation, and I must say, their service exceeded my expectations in every way. From start to finish, they displayed a level of professionalism, knowledge, and friendliness that left a lasting impression. Right from the initial contact, McChillen stood out as a company that values honesty and promptness. They promptly scheduled an appointment for an estimate, and I was pleasantly surprised by how knowledgeable their team was. They took the time to explain the process, offered valuable insights, and answered all my questions with patience and expertise. It was evident that they genuinely cared about finding the best solution for my specific needs. remarkable 30% savings compared to the other quotes I received. It's clear that they prioritize affordability without compromising on the quality of their work. In summary, my experience with McChillen Air Conditioner Company was nothing short of exceptional. From their honest and prompt service to their professional and friendly approach, they demonstrated a commitment to customer satisfaction that is truly commendable. Their knowledgeable team ensured that I received the best solution for my air conditioning needs, and their attention to detail and cleanliness left a lasting impression. Moreover, their unbeatable prices make them the obvious choice for anyone seeking high-quality work without breaking the bank. I wholeheartedly recommend McChillen to anyone in need of air conditioning services.

A while back I had Larry's AC Inc come out to install a 3ton 2stage non-communicating unit that we…read morebought on our own. Larry told us that he would provide the proper thermostat for our 2stage unit. He charged us 1700$ for the install Well after about 2 months of the AC not being able to cool down the house, I kept trying to get him to come out and fix the problem that I found out was a bad thermostat that he put on wrong. He installed a 1stage thermostat onto our 2stage unit. Him and his son refused to come install a new thermostat that I had bought, and blamed it on me that I didn't have the correct thermostat when they came out to install the unit originally, Even though they insisted BEFORE the install that I didn't need to buy a thermostat despite telling them I had no problem doing so.. They kept telling me that they had the proper thermostat on the truck and so I trusted them. Well after they refused to come fix it and told me to go screw myself, I called another company to come out and WOW!! The tech found out that they indeed did install the wrong thermostat, it was a 1 stage thermostat and we had a 2stage unit which I told Larry about beforehand multiple times, He insisted that he knew what he was doing and would have no problem doing it correctly.. On top of the wrong thermostat, during the diagnostic the new tech found that Larry's AC Inc installed our unit completely wrong and to run in stage 1 permanently. In the image I've provided you can see clearly that the wire for the 2nd stage was not even hooked up AT ALL. But the problems don't stop there!!! ON TOP OF ALL THAT, The new tech also discovered that our brand new unit was installed with not enough coolant! They didn't even put enough coolant in the unit for it to work properly!!! 2 months of the unit being unable to cool the house down and Larry blamed it on everything from it being a Rheem unit, to it being my fault that I didn't have the correct thermostat when he got there.. Well guess what, It took less than an hour for the new tech to diagnose the problems and correct them... OUR AC UNIT WORKS GREAT NOW!!! For the first time since we've had it, the house cools down very quickly, and it doesn't run constantly anymore because it's not struggling to cool the house down stuck in 1 stage!! I don't know if it was the coolant being low or the bad thermostat or the fact that stage 2 wasn't even hooked up, or maybe it was all 3... But as soon as the new tech fixed all those issues, Our Rheem AC started working AMAZINGLY!! I am so happy that it was just Larry's incompetence and not a bad unit!!! BEWARE OF THIS COMPANY, IF YOU CALL THEM OUT ON THEIR BAD WORK THEY WILL BLAME EVERYTHING OTHER THAN THEMSELVES, And his son might even threaten to want to fight you like he did me in the text message that i've also provided an image for. What an absolute joke of a company, and all it would have taken is for Larry to fix his mistake, but instead they get this horrible review because they couldn't have the integrity to come out and fix their mistakes.

Do NOT use this company…read more They will make multiple mistakes and then blame you for all of it once you confront them. "I looked up your name and we haven't done any work for you. But if you are complaining for Teddy Bell I have already addressed his issue on Yelp. First off lets tell the complete story. Teddy called me numerous times begging for us to install all his equipment. We kept telling him no as we we were swamped with our other jobs. But he kept calling. So we gave him a price to install his equipment. We go there to install his equipment he doesn't have a thermostat. So Larry tells him all he carries is 1 stage t-stats but that he can hook it up to get him going. He agrees and throws it in on the price. He said on yelp he was charged for it. I have the bill in front of me and no where shows a price for t-stat. As for you calling us to fix your unit. They came out 2 other times. I took the calls. And each time they addressed the problem you asked about. And didn't charge extra on anything. The last call was where he was asking about wires that were exposed. When they went out it was cable wires that do not go into the line chase cover. So saying they ignored your repeated calls is not true. As for not wiring your 2 stage unit right, is not true if you are talking about leaving a wire not hooked up because of 2stage system with a 1 stage t-stat. But that is not miss wired. It was on you to have all the equipment for us to install. When you called Larry repeatedly you never mentioned 2stage or he would have had the 2stage t-stat. Your equipment you bought should have come with a t-stat for that equipment. That was on you not us. That system was running good and cooling when we left. We went back a couple of other times of you calling. Then the last time you said you finally got the 2 stage t-stat and wanted them to come install. We were busy. Then you started sending texts to Derek to come install that t-stat because Larry installed the wrong one. He knew he didn't. You didn't get the t-stat when you got your equipment. So Larry and Derek felt since you were putting the blame for T-stat on them they were done. No t-stat was on you. It was your equipment. As for the Text messages Teddy put on Yelp between him and Derek. Like you he didn't explain in full context of what happened in this whole ordeal. He tried to make out that Derek wanted to meet him at his house to Fight but Derek wanted to meet him and address his issues. Derek told you numerous times to stop blowing up his phone with these texts. But after those text messages between Teddy and Derek they knew they needed to step back. But claiming we do shotty work like Teddy did on Yelp is wrong. Like I said over there we couldn't have been in business for as long as we have doing shotty work and not pleasing anyone. We know we can't please everyone but we Please most. " Above is their reply to a review I have my fiancee leave, Multiple lies in it. I believe they had their desk clerk, someone who has absolutely no idea of what went on during the install, reply to our bad review. Just a bunch of lies defending an absolutely terrible HVAC "tech" that should have his license revoked. They never told me "No Multiple times because they were swamped" On the VERY FIRST time I called, they were eager to take our money and install the unit we had, They accepted the job on the very first call, I didn't start calling them and bothering them until the unit they installed could not cool our house at all and after discovering all the mistakes they made. Classic Palm Bay company. I showed Larry the MANUAL for the BRAND NEW AC the day he was installing it, I handed it to him and it had "2 STAGE" Printed all over the front of it. And even if I didn't, your saying its on the customer to make sure Larry, the owner of an HVAC company, knows what unit he is installing? Are you serious? Oh and I'm making this new review after 10+ months because guess what, They installed my 35max amp AC unit onto a 50 amp breaker, so it burnt out our compressor and is now costing us $3,000 more to fix. We are lucky that we got a brand new electrical panel installed prior to the disaster that is Larry AC&Heat because it could have burnt our house down had the breaker not tripped. 35 max amp AC installed onto a clearly marked 50 amp breaker. Was I supposed to also tell him how to do that as the CUSTOMER? How did this man get licensed? Does he even know what he is doing at all? He butchered the entire install and caused our compressor to melt down and destroy its self because of his negligence. For the first 2 months our TWO STAGE 3 ton brand new AC couldn't even cool a 1200sq foot home because he installed it with a single stage thermostat, and did not even wire the 2nd stage to be active, and then blamed me for not having the correct equipment despite the fact that he told me "We have thermostats on the truck don't worry about it"

I had a plumbing fixture at my office that would not stop running. Carl came the same day and fixed…read moreit easily! He showed me the deteriorated washers that caused the problem - I was impressed! Great Job! John Bailey DMD

Carl and his crew were fantastic. We got his name from our regular plumber and he was super quick,…read morehelpful and we couldn't have asked for a better result. We had a busted drain from our house during a dig and they were able to excavate and fix the damage. I would for sure call them again if I needed it.

Five star plus!!! We have worked with them for almost 10…read moreyears and they are absolutely wonderful- whether it's regular maintenance or emergencies they show up and get the job done!

Jacob was at the Dog Park today sweating bullets to dig a new water line for the older dog area. He…read moredid beautiful job carefully removing the grass to replace it perfectly. He told me is currently working on this County project. I hope we can keep this company andcrew busy! Thank you for doing such a great job Jacob!

So they came to my condo to fix leaky shower handle after an hour they said they can't repair and…read morevalve needed to be replaced for $589! I told them that was very high price and they said well we dont have time to fix anyway. I called another plumber and they came and fixed an hour later for under $300. So I left a bad review and I get a text later in the day from owner calling me a piece of shit! The owner then called me and threatened me "I'll find you and get you" which I found amusing! Such a professional company, Never ever call them!!! You can see text thread below

Honest, knowledgeable, and professional; these guys know their stuff. Good enough that they stay…read morepretty busy, but they were willing to come out a little later in the day and the price was worth the wait! Would def use again.