I'm posting this review for my mother who doesn't know how to do this…read more She had received quotes from other companies and everything just felt wrong like the technicians would talk down to her or just say it's $9k take it or leave it. But not climate experts they explained the insulation work they would do, showed her the leaks she had and proposed a solution that not only reused what insulation she had but also added top quality additional insulation to bring her to what she needed. Fast friendly professional services

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

Contacted three different companies to replace an air handler motor ( under warranty) Local Air &…read moreHeat was almost half the cost of others. Carlos contacted me for model /serial #'s, confirmed warranty, picked up motor and professionally replaced it all within three hours of call. Awesome job and customer service. I highly recommend this company and will continue to use them as needed.

They arrived within the appointment window. They were thorough, polite and professional. I…read morerecommend them.

Replacement of inside and outside in a day for first home. Professional clean and courteous. 3rd…read morehome they are taking care of and inspection was through. Knowledgeable and curious on the phone. Appointment were always on time.

Our AC went out, and this company diagnosed it as a failed T4 sensor and told us it would be a…read moresimple fix once the part was ordered. After waiting several days, we were told they couldn't find the part, had never heard of our unit brand (iAire), and to contact the manufacturer. When I called iAire, they immediately confirmed the sensor is not proprietary and that generic replacements are compatible. These are cheap and widely available online. Ranger told us they were not comfortable working on our unit and that we would need to find someone else. I'm frustrated that this was not communicated upfront, especially after we waited days in the Florida heat for answers. If the company is unwilling to service smaller brands or use generic parts, they should have told us during the initial visit instead of leaving us in limbo. When I tried to express any dissatisfaction with the situation, their phone rep repeatedly interrupted and talked over me, and I could barely get a sentence out. When I spoke with my fiancé later, he told me he had been treated the same way. I'm not happy with the poor communication, lack of service, and unwillingness to listen. They took our money and dropped us, gave us a headache, and now we will have to pay someone else to come and fix the issue. This was really poor customer service. They justified this by blaming everything on our "cheap, offbrand" unit and have made no attempt to make things right with us. They have not stood behind their own values. You can see from their responses to upset reviewers that they do not take ownership when they let their customers down and find any way to shift the responsibility for their mistakes. Shameful. We will be filing a complaint with the BBB.

Amazing service. Mr. Lopez and Michelle were courteous, on time, and fantastic people with a great…read morework ethic. Very knowledgeable about their business. Really enjoyed them both and would highly recommend them. Yes, Michelle told me my allergies would improve. And the very next day my nose wasn't running and I was not a sneezing fool in am. Thank you guys so much !! Diane Barbour Palm Bay

Mr Lopez and his helper Michelle came out on schedule and on time and did a very thorough cleanIng…read moreof all ac duct and dryer vent. The house smells wonderful. Mr lopez Mentioned he been doing his work for 20 years and he certainty knows his job. On top of that mr lopez and his helper genuinely are nice people I highly recommend

Had a new a.c. system installed and they did a great job at a good price I highly recommend you…read moregive them a call

Our AC went out and within 90 minutes one of their techs were at our house. Our tech Cedric was…read moreterrific. We've only lived in Palm Bay 2 yrs and I now know who will be my go to AC repair people. Great Job!!! Thank you.

I called Strong Unlimited Air & Heat, LLC on June 24-15, I got an immediate return call back. They…read morewere able to repair my home A/C in a timely manner. They were very professional and straight forward. I highly recommend them to anyone, anytime. Great service!

From the owner: HVAC Maintenance Service/Repair. Full 24 Point inspection…read more Strong Unlimited Air & Heat, LLC is locally owned and operated.  Residential, Commercial, and Refrigeration specialists!  We are here to serve you.  For service, you can trust, call Strong Unlimited Air & Heat, LLC at (321) 317-4000 AC repair special, FREE service calls!

We had a VERY dirty A/C coil. We were happy with the price for cleaning…read more We scheduled an appointment, they showed up on time, and did a very professional, thorough job. We will call them again.

Shane was here quick after my call. He is very professional and knowledgeable and friendly! I…read morewould give him a 10 if I could! We will use him only because they are the best!

Next Generation Installed an AC system in 2014.The system has been having many problems and your…read moreTech said there is a KINKED line and the system dose not work properly, thru a little investigation we found the KINK in the Line.....It was in plain SITE 8" from where it goes into the Compressor. And now you want to charge for a new AC system? IS this a self induced problem ???? For your future Gain ???? This Kink was made by adding a Torch to the fitting and heating it so hot it deformed the pipe in 2 places. I am a retired General Contractor 50+ years and I have never seen such POOR work like this before.

They never registered my home AC system with Trane and now I dont have 10year warranty on parts…read more They never properly fixed the heat pump settings, and instead installed a thermostat that only turns on the 5kw heat strip. That was the last time they stepped foot in my house. Terrible company

we hired this company i. July 2023 to install a new AC and new duct work...thousands of dollars…read moreworth of work. we have had to have them back several times due to faulty workmanship. the electric bill continued to climb despite the new hvac system. We finally figured out that the ducts were never sealed or taped off leavin it to blow air out of the open ducts! We had them come over to fix the problem and they charged our card $100.00 ! Call after call over the course of three weeks with empty promises of reimbursement that never came. Awful company with no integrity. Would NEVER use or recommend

We have used them for years, in fact in 2019 they replaced our previous system. Used to be a…read moregentleman and his son, they didn't even have other employees. Last night our unit quit cooling. This morning I call and am instantly sent to voicemail where a phone number instead of company name is read off. The number is not that of Palm Bay Air and Heat. It tells me the voicemail is full and hangs up. Thinking they have gone out of business. Either way they have lost mine. Very unprofessional.