Starting with the initial sales call, very friendly and no smarmy pitch. Installed within a week…read moreand the installer was very friendly and professional. About a month in, we had a minor issue on Christmas Day so I filled out the online contact form, crossing my fingers that they would get back to me next day. Within a half hour I got a call from the owner! Again - on CHRISTMAS DAY!! Service was out the next day and took care of everything. Super impressed and am so glad I chose Hawkins!

Hawkins is a fantastic company to work with. Everyone from the people answering the phones, to the…read moreperson who came out to test our water, to the technician who installed our equipment were courteous and thorough. Calls and questions were handled promptly and our water has never been better. We would not hesitate to recommend them to anyone. Bill F.

Very professional. On time, great job, fair prices. Couldn't ask for more…read moreFive stars and thanks

Non responsive. I called this contractor to bid on a whole house plumbing installation for a…read moreremodel project. After waiting for a few weeks for an estimate, he wouldn't return phone calls.

Responded promptly Transparent in diagnostics…read moreVery knowledgeable Pleasant interaction w tech

Who cancels 30 minutes before your appointment?…read more Tim does! Requested service at my cottage for a few smaller things. An hour into my drive he calls to cancel stating a couple of emergencies. Very disappointed with service and lack of character.

I've used Town & Country a few times over the years for plumbing repairs, a new shower install, and…read morewhen they installed my hot water tank, and they've always been great to work with. Most recently, I had a small leak in an elbow connection that was in a pretty difficult spot to access. They were able to come out the same day, communication was excellent, and the repair itself took only about 30 minutes. The price for the service call was fair, the work was done quickly, and everything has been working perfectly since. It's nice to find a company that's reliable and responsive. Mark W

I pulled a permit for a 99 inch addition. The work was DONE, but the city mid-way into the…read moreconstruction told me I had to get a licensed electrician. Despite saying, they offer free estimates, Town And Country pulled the permit and didn't even bother to go out and check the work or give me an estimate. They managed to fail not one, but TWO rough in inspections! Yes, Tim, the owner expects me to pay for his failed inspections. But it gets worse, three different electricians came in to do exactly what? They re-stapled some wires, and then put in two new outlets that the city didn't require, including one in another bedroom. When I called about the unnecessary work and inflated charges the owner, Tim, literally screamed at me over the phone. Unprofessional, condescending, rude and dismissive. I offer to make a partial payment, but he responded with more threats. He refused mediation. This bill is almost $1200. He threatened to put a lien on my house and actually that's the first thing he follow through on with great Efficiency. I've used this company before and have experienced their price gouging, but I was in a bind. they knew when I called them I was a blank check opportunity because only Town And Country Plumbing can call in for the Final Inspection. So I have a lien on my house and the permit is still opened. If anyone can help please reach out. Thanks. Obviously, I will never use them again and notice a trend of a lot of recent one star reviews! As you can see from other reviews the lack of coordination, communication, showing up, overinflated prices, etc is how Town and country operates.

Kevin Canney came to my home the day I called to say my old water softener had quit working . He…read moreshowed me the metal filings and said this particular water softener was no longer being manufactured and with the age being 13 years it was time to replace the softener. I had a time crunch requiring the new softener to be the next day. Kevin assured me the unit they sold would be great and could be installed the next day! Perfect for me. The installer who came the next day was very kind and professional and within less than two hours my new one was installed and ready to go and my old one was hauled away. Canney's Water Solutions has been delivering salt to me for the past 13 years so I knew I could trust Kevin Canney to take good care of my needs for the new softener. I recommend Canney's Water Solutions for your water softener needs. Great value....great service!

Canney's has always provided prompt, competent, and friendly service. We have used them for years…read morefor our water softener and the delivery of water softener salt. They even helped fix a plumbing error committed by someone else!