Go see Roy @ Everett GMC....he was my salesman and did an outstanding job selling me my GMC Denali…read moreUltimate. Him & the entire sales team made the buying process simple & quick, not to mention they gave me the best deal on the truck!

I'm extremely disappointed with my recent experience at Everett GMC, especially with service…read moreadvisor Baron. I brought my truck in because it has a loose control arm. I have a 125,000-mile extended warranty, yet I was charged and told the repair was not covered. I also brought up an oil leak and was told that wasn't covered either. What made the situation worse was the way Baron handled it. In my experience, he was extremely rude, dismissive, and showed very little concern about helping me understand why these issues supposedly weren't covered under the extended warranty I paid for. I don't expect every repair to automatically be covered, but I do expect a service advisor to treat customers with respect, clearly explain warranty decisions, and make an effort to help. Unfortunately, that was not my experience here. After purchasing an extended warranty specifically to protect myself from expensive repairs, this experience has been very frustrating. I expected much better customer service from Everett GMC.

Finally contacted by the dealer and most of the problems were fixed. Still some problems to be…read moreaddressed but at least the dash problems and tire repair were dealt with. Some problems still exist but more related to Chevrolet itself and not the dealers problem. Chevy seems to like to force customers to pay for things that are already free like their Onstar program for Google Maps. UnleSS you want to pay for Onstar program the Google Maps feature does not work.

Hayden Lessenberry - Store Manager - this gentleman has no sense of urgency and can't be trusted…read morewith something as simple as mailing a check. I cancelled my gap insurance over two months ago (today is 12/5/2025) and received an email (11/12/2025) stating "the cancellation check will be signed on Monday. You should have it by the end of next week". Hayden, you're two weeks late after already being late. When I just called, you said the check hasn't even been written yet. Absolute joke of a store manager. I hope nobody else needs Hayden's assistance in the future.

I called the service department in an effort to find out what the repair is for an engine light on…read morestating: "What is happening? The emission control system has detected a large leak in the evaporative control system which can allow fuel vapors to escape into the atmosphere." REMEDY: "What should I do? Have your vehicle checked by an authorized dealer." He apparently thought I had made this up because he said he had never heard of that before. I tried to let him know about the "Ford Pass" app but he seemed disinterested. All he told me is he could schedule an appointment for 11/24/2025 and they will figure it out. It took Crain Ford of Little Rock 34 days to "figure it out" the last time a Ford dealership "worked" on it. Apparently, I just experienced the "Everett Difference".

We have bought several vehicles, and had our vehicles serviced there. Excellent customer service,…read morefriendly staff.

I went to spa auto sales to purchase a used vehicle as I had done in the past. In the past I had…read morebought and paid off 3 different types of vehicles with spa. My credit is not good but like I said I've done business with them before. When I enquired about a vehicle to drive back and forth to work the owner Jim said sorry but we don't have a vehicle that would make it to Sheridan and back every day. I thought paying off 3 vehicles with them maybe they would help me out I was wrong. Since then I have purchased a 2016 Chevy equinox from a different dealership no hard feelings just don't lie to me

Found a beautiful honda accord for $13,000 when I asked about it the sales guy tells me he do t…read morewant to sale that car to me he had a different car for me to look at so I left and called the sales manager and told him the car wasn't even worth 13 because it was obviously involved in a accident so he agreed to sale it for 13 so I bought the car not even a month later driving to work all the idiot lights came on and smells like a electrical fire so with that being said I my first car with them was great and when I was talking to friends about getting another one from them I heard all these stories about how rude the sales manager is and when the car goes bad real fast like what happened with this Honda they won't do anything to help I ignored all of that because of how great my first experience was now I regret it I wished I had just kept my 2020 blazer

Great mechanics. And honest. Thanks for years of good service! Wonderful people and a pleasure to…read moredo business with. From Jane Eason

WOW, been here many times. But this wk takes the cake. I Have ABS, Hazzard lights on an off my…read moredash, plus a small rattle under my hood off an on. Man said, I heard rattle it's a tie rod. ( Undermyhood?) Ok? Ordered my new left sensor replacement for my left rear wheel. Went back to shop Oh bad news, showed me my new part "Now" is the whole wheel is the sensor! WHAT??? Yes, this is what you need showing me on his computer. Of course it was $$$$$ I felt taken, and walked out @ that point. Do your homework folks, know your sh-t The part shown is all I needed. Sadly will never go back

We called AAA for help with a flat tire. Within 25 minutes a young gentleman (Remi) was at our…read morehome. He was friendly and very efficient. He replaced the flat tire with our spare and pumped up the spare (which was unused for 8 years). He took the original tire from our home to Lester's (about 12 miles from our home) and patched the tire. We followed him, and he put it back on the car, made sure all 4 tires were properly inflated, and put the spare back where it belonged. Total cost: $39.00. I definitely recommend Lester's and want to thank Remi for doing a great job.

Wow! Super easy and kind people to deal with today. They…read moreeven gave me a ride home so I didn't have to wait -- and then picked me up at the end of the day. Professional and fairly priced. I will definitely return!

Terrific experience. Highly recommend. Staff and technicians were top notch. Shop manager was…read moreavailable and kept me informed throughout the process. Repairs were done quickly and completely. Couldn't be happier with the results.

I have used this body shop several times in the past but the last two times have been a complete…read morebust. They do not meet timelines, they do not order parts in a timely manner and keep coming up with apologies and excuses as to why they do not have your vehicle done within the alloted time the insurance company allots or when they state it will be done. I carried my pickup in to Landers on 23 September and it is now 24 October and it still is not done. It was allegedly to be done by close of business tomorrow but today I get a call saying it wont be done until maybe Wednesday next week. I was in there Monday a week ago and paid them the full amount my insurance had transferred to me and was told it needed additional parts. The guy handling my account called the technician and supposedly was told the parts had been ordered and were due in the following day. The account manager made the remark that he could not find in the computer where the parts had been ordered, with me sitting there, and he knows who I am talking about furthermore his screen was turned where I could read it and I did not see any parts having been ordered in the few days prior to that day. When I called Friday to get a status he told me the parts had just arrived Thursday afternoon, two days later than what I was told they would arrive, so that provided proof that they had not ordered the parts until I went in asking about it and thecompletion of the truck I even had to provide parts numbers,for them on some of the aftermarket parts and source of supply for them. Approximately 6 weeks without a vehicle. If I had taken a rental car the allotted time the insurance company would pay for it has long come and gone and I would now be now paying for it out of pocket. Money I do not have. I do not recommend this body shop to anyone. Go somewhere else and run as fast as you can from this body shop. I will not be coming back to this body shop if I ever need another one and I pray that I never need one again.My next call is to my insurance company and file a complaint against this body shop. My advice is for people,to run away very fast from this body shop. If this body shop is any way related to,Steve,Landers I highly revommend that he remove his,name,from it because it is a massive stain on his reputation. If I could I would give them a Negative 10 stars UPDATE: 29 October I just hung up with the Manager over my truck at this body shop and he is now saying it will be Friday not Wednesday,like he had stated earlier, which I dont believe. He also stated that he would authorize a rental car at their expense which I dont believe either I am sure the bill would be sent to my insurance company, which is paying for the repair of my truck because even tho the lady that hit me was found at fault her insurance only would accept 50 percent liability and it is now in arbortration. Furthermore I feel that the offer of a rental car this late is a clue that they are gonna keep dragging their feet on the completion of it. Plus I have now way to get to the shop and pick it up Friday as the better half is working till late Friday on overtime. These people are full of crap, lies, excuses, and apologies which I am sick of hearing UPDATE: 31 October just hung up with the manager over my truck at the body shop with an update. Told them Monday they had till Close of business today to finish it but wait I got more excuses and it wont be done again maybe Tomorrow 1 November. Allegedly his GM got involved and allegedly he is mpre or less closing the shop to finish my truck, yes right nobody in their mind would do this. And no Landers Body Shop I dont believe this BS line of crap, if the GM said such then he should have called,me,not this guy over my truck. I do not expect to get my truck until Monday of I am lucky, tho I will say they offered to let me pick it up Saturday but then again I have no way there since the better half is working again on Saturday for an unspecified period of time . more to come I am sure UPDATE. It is now renamed Campbells Body Shop according to Google

We were on a cross country trip & broke down in Benton. Luckily, our tow truck driver pointed us to…read morePrecision. We were there first thing Monday morning, told Chris our situation, & (despite finding another issue) he had us back on the road by 5PM! Chris was awesome!!! He went above & beyond to help get our trip back on track!!!

Wow! Talk about going above and beyond for customer service!! The guys were very helpful in…read moreexplaining what was going on with my car and worked really hard with the warranty company. The owner of the shop couldn't have been nicer, or more patient with my concerns. While on vacation cross country, the smell of oil got stronger, we called them and they immediately helped us over the phone, then once home they worked my car right in. Very grateful customer!