I was very happy with the way they treated my mother with kindness and respect…read more Beautiful outside as well as inside. Wonderful and thoughtful nurses. Art Exhibitions. Great medical care. Social services were on point with great attention to details. I recommend this place highly.

My mother stayed at Hancock Hall for about 2 and a half years until she passed recently. The staff…read moreat Hancock Hall was incredibly loving, caring and seemed to genuinely enjoy their jobs and working with elderly patients. They kept in excellent contact with our family throughout her stay, and my mother was very content there. The facility itself was always clean (no typical institutional smell) and they stayed on top of medications, kept her engaged with activities, and closely monitored and assisted with her food. Aside from that, during Covid, the steps they took and the frequent communication with families was exemplary. We could not have asked for more for our mother. Kudos and a big thank you to you and your wonderful staff.

Floor nurses and CNAs are overworked. Unit managers never offer to help or even ask if we need…read morehelp. Medications aren't being ordered for patient. Nurses aren't putting in orders correctly. Turnover of staff is huge. Agency workers make up 50% or more of their staff. Poor pay for staff. Lots of favoritism. Employees talking in other languages other than English on units. Makes some families who visit uncomfortable.

As with all nursing homes the staffing is an issue. There are not enough workers to cover all the…read moreopen shifts. This causes delays in response time to call bells. The meals served are better then 4 other rehab centers I've been a patient in. Activities are available and quite varied. Cards, cooking groups, movies, crafts etc. You can be as busy as you want to be. PT staff does a good job at rehabbing patients that are willing to put in the effort.

10+++ STARS... amazing. Still kind of in shock... waiting for someone to pinch me because I truly…read morecan't believe how quickly I went from extreme pain to feeling like myself again within a few days. For context, I'm in my late 30s and have dealt with a herniated disc in my neck and cervical spondylosis (hereditary + a bad car accident) for ~15 years. My flare-ups are usually debilitating... days or even weeks of being stuck in bed. Lately they've been worse and lasting longer. This most recent one hit out of nowhere, 2 weeks after I thought I was recovering after a round of steroids and muscle relaxers... I woke up in the middle of the night with intense, electric pain shooting from my neck down my arm. Even breathing and the impact from just walking hurt my neck. I was honestly considering the ER. To add to the chaos... this was a few days before a Disney trip with my family. I found PMR Danbury while desperately Google searching that morning... and from the first phone call, I knew I was in the right place. Christina was incredibly kind, calm, and efficient... she got me in within the hour and handled everything so quickly (TY again Christina!! You are so wonderful). Then I met Dr. Tilden... and man.... there are no words. He listened thoroughly, assessed everything through an exam/X-rays, and got to work with a level of confidence and skill that instantly put me at ease (even though I was terrified to have anyone touch my neck). He used a mix of treatments (TENS, heat, cupping, stretching, adjustments)... and I felt about 70% relief right there. I genuinely couldn't believe it. All of this in 1-2 hours from consult, X-rays, to immediate treatment same day. He saw me each morning after that to keep the progress going before my trip... and I'm now ~95% better. I never would've dreamt that kind of recovery.. I was totally happy with that 70% and didn't think it could improve that drastically. That speed of recovery is unreal for me based on YEARS of dealing with this. I've done PT, injections, meds... nothing compares to the care, precision, and results I've experienced here. Dr. Tilden is truly exceptional at what he does and the entire experience from start to finish has been stellar.. they have everything you could possibly need there + the best in class to perform these treatments. My advice... If you're in pain/limited physically in any way, don't wait. Don't second guess it. Just book the appointment. You'll be forever grateful you did. I am so incredibly thankful for Dr. Tilden, Christina, and the entire PMR Danbury team... your impact is seriously life changing -- nothing beats having quality of life and being pain-free. Can't wait to continue with maintenance (and enjoy Disney with my husband and 3 y/o son ). THANK YOU thank you thank you x 100000. (So much for me having "no words"... ). You guys are the best, hands down.

I used PMR for therapy after my knee replacement and Randy was amazing!!…read more A couple of months later I woke up with back pain and 3 days later I walked into PMR hunched over and almost in tears!! I was put into the hands of Dr Craig Tilden. This man saved me. The pain I was experiencing was excruciating!! Over the next month the Doc put me back together. If it wasn't for Dr Tilden I may have ended up on a surgeons table and no one really wants that. I highly recommend therapy first over surgery. So thank you Dr Tilden for everything. You are the best!!! And the staff at PMR is friendly and caring. Thanks to all Mikel D

Went for a somewhat rare condition and not only resolved the issue but had a very thoughtful person…read moreof helped me devise simple ways to maintain. Definitely recommend.

Excellent staff. Extremely skilled and very kind and helpful. I felt like the staff explained…read morethings very clearly so I could understand why we were doing each excercise. Even the support staff have been incredibly accommodating with scheduling and very friendly. I've never been to such a helpful and supportive physical therapy place. 100% recommend.

Thank you to your amazing team who cared for my father in his final moments. Every person was…read moreincredibly professional and helpful in their support of significant medical and emotional needs. The Connecticut area is fortunate to have such a kind and caring team to call on when this time comes.

Very disappointing experience. This place feels more focused on making money than actually caring…read morefor residents. The level of care is poor, and staff seem inattentive and indifferent. I would not recommend this facility to anyone.

Katherine Jupp, LPC, is a highly effective therapist! I have learned a lot with her, and made…read morereally good changes under her guidance. She is gentle yet firm, and extremely well informed. She recommended a variety of resources and materials to me which were helpful and appropriate. I highly recommend her. She is smart, wonderful, and an excellent counselor!