This review is long overdue but the benefit is i have had an entire winter to review the work that…read moreEddie did. He did pointing on our chiminey and he put a new cap on top to protect the pointing that wasn't properly protected before. He also put in a new stovepipe. He did it promptly and for a reasonable cost. He is very knowledgeable and does a great job explaining things. He was always friendly and approachable. I intend on hiring Eddie whenever we have future woodstove/chimney inspection and needs and would heartily recommend his services to anyone needing chimney or stove work..

Admiralty cancelled my appointment four times and did not communicate clearly with me throughout…read morethis process. Two visits were actually no call no shows from the company. While things obviously come up in life, I never felt like I or my business mattered to Admiralty. I have lost a month of my burn season and heating bill savings to this unprofessional behavior. Spare yourself the frustration and take your business to a company that values new customers.

Admiralty Chimney has been servicing my chimney for 20+ years. I have a wood stove insert and John…read moreand his team do a great job, from inspection to cleaning to servicing making sure my family is safe! I will continue to utilize their services in the future. Remember to have your chimney serviced every two years. You cannot put a price on your safety!

Had my mother's pellet stove refurbished - they came and picked it up replaced all worn parts and…read moredelivered it back to her in about 2 weeks time. Even hooked the stove back up to the pipe. Friendly and very helpful staff. We buy our 20 lb pellets there every year.

We got our pellet insert 4 or 5 years ago and it was a life saver on heating the house instead of…read moreoil we have bought all of our pellets from All Basic and the ladies who answer the phones are so pleasant and helpful. The gentleman who helps with the pellets even remembers my name when I go there those little things mean alot We love ALL BASIC

Outstanding customer service and technician that came to clean my pellet stove was awesome and very…read morethorough!!! Also the price was great!!

I bought a Harman pellet stove from Hearth Designs back in 2011. Purchase and installation were…read moreuneventful, and I had no problem. I've had them come out and clean the stove every summer since then. The guy who does the cleaning knows his stuff, and is incredibly thorough and professional. He answers questions and is is very helpful with his expertise. This last year, I started to develop the tiniest crack in the front of the stove, and he pointed it out to me, and that it was a warranty issue. It hadn't quite developed yet, but he told me to keep an eye on it. The stove was having some other issues as well, and I had several other visits as well trying to diagnose the problem, which was a little tricky. By the end of the winter, the stove qualified for full replacement, which Hearth Designs handled swiftly and helpfully. They always call me back when I have questions, and are super helpful and friendly. They're a pleasure to do business with, and I'm shocked there aren't more glowing reviews.

What a great experience today. I had a 9am appointment but found out he was running late, and that…read morewas fine. Things happen, and I am sure another job took longer than expected. When he arrived, he assessed the issue and explained that I did not need a cleaning, as the chimney was clean. He went on to say that at one point, there was a chimney fire, there is a liner, and smell is coming from that liner. He provided information on how to get rid of the smell (it only happens when damp out) and only charged me for the inspection. He explained everything, wrote down everything, and re-iterated what NOT to do. He was friendly, honest, and informational. Alpha will now be my go-to for all fireplace and cleaning needs.

As far as chimney services go, I have no sentimental attachment or preference as to which one to…read moreuse. This one comes as 1 of 3 recommended services within my HOA driven community. Alpha was first on the list, so I called them. Multiple times, actually. And I'll explain why right now. Setting an appointment with this company was easily the least convenient part of the process. See, first time I called, we set a date (with no time window to narrow it down, btw), I waited at home for them ALL day, only for them to be a no-show. Okay, fine. Whatever. Probably had a breakdown in communication or something. Some weeks go by whilst I'm contacting other places for quotes. Long story short, I stuck with Alpha because they are honestly the most affordable option here. I call again, get a quote of $150 (even though the previous quote was 100 dollars less, but whatever), set a date for a full month later, call to reverify the appointment since nobody reached out via email or phone to reassure me I still had an appointment, got the time window narrowed down to one half hour (very impressive), dude comes out, inspects my chimney in 5 minutes, charges me the original quote of $50 and he's out. Bing-bang-boom! We got ourselves a usable chimney for the next foreseeable year. My only problems were regarding appointment confirmation and (evidently) receiving misquotes. Despite this mild confusion, I'd still recommend them for, if for nothing else, their frugality. Alpha Chimney Sweeps receives 4 chimney check quickies out of 5.

These guys are fantastic! Thorough, courteous, respectful of our property! They go through…read moreeverything so you know what you are getting into before they add any services. They send you multiple pictures- but above all truly care about your property! They traveled way out of their area to my new town- and I appreciate that. They charge much less than other companies for cleaning and inspecting- such a great value! These are the only guys I trust!!

Tore down a chimney for me that wasn't being used anymore. Really great experience. Very friendly,…read morefast, responsive and professional. Everything you could ask for. Highly recommend them for any chimney or masonry service.

I am giving them 1 star since I cannot give them 0 stars. In over 20 years of owning our home,…read morethis is the one company I will NEVER let set foot on my property again. I had them inspect my chimney which needed to have the tile lining repaired. They estimated $3500 for the work which ultimately cost over $5000. Before they touched it, my chimney had worked fine for 20 years. After they "fixed" it, my chimney no longer drafts as it used to and I get a lot of smoke backing into the house -- even with the damper wide open. Will be installing to a wood stove to fix the problems resulting from their work. A stove that they will NOT be involved with.

Ceaser Chimney was great to work with. I was especially impressed by the transparency of their…read moreprocess; I received pictures with clear estimates, updates as they worked, guidance as to why they were doing what they were doing, timely invoices and receipts. Everything is automated and automatic, and the technicians were thoughtful and friendly. I would definitely recommend them to others looking for chimney repairs, caps and linings.

Very professional team. Good workmanship. They were very prompt, returning all calls quickly. Very…read morehappy with the service.