I really like this office! That's a lot for a dentist office. Nice people friendly and affordable…read more They all take good care of me. Short appointments!

Very expensive when compared to other dentists in area....I was put off when after charging 600.00…read moreto pull 2 teeth, I was then charged an additional 14.00 (my part) who knows what they charged insurance to remove stitches...I do not think so. The actual dentist did not even do a follow up...his daughter removed the stitches...NOT IMPRESSED. never again.

This is on behalf of my 80 year old mom. She had them do dentures with the magnetic implants a few…read moreyears back. This past summer She went to them again to have them re-lined due to a lose fit. After setting them in place with the mold material, they became stuck in her mouth. the Dentist attempt to pull and pry them out until the pain became far too much for. spent a week without being able to remove them and recovering from the pain. went back for second visit and again the dentist could remove the dentures from her mouth and again put her in extreme pain. 3rd visit they finally were able to remove the dentures and clean out the material they use to form the reline fit. She came back home and never did have the fit corrected. she's 81 yrs old at the time. the still charged her $688. Dentures not fixed, and putting an 81 yr old lady through crazy pain, anxiety and distress. We have since moved out of state for family and home where that is ADA so we can take care of her. When called to split the bill in 2 payments they were upset. After relaying the issues with the failed procedure, continued to ask for her to come back in. 1st, after that torture why would anyone go back for more? 2nd informed them several times during the call that we are now out of state and nowhere close enough to go back anyway. ( still intending to pay the bill ) Even after telling them we would be paying the bill, the were rude and unapologetic. I assume they thought we were just trying to get out of paying a bill. Maybe they should have checked the record of the visits and issues. How can anyone do such lousy work, never complete the work the work, put an 81 year old mobility challenged lady through that much pain, and then not only charge nearly $700 for the pleasure of their company, but also get rude over the billing?

Super nice staff, and I saw Katie, DDS. Super nice, her and the hygienist were both gentle, very…read morethorough. I highly recommend them!

good dentist. got good care his wife was nurse gave me sedative. I had No pain I even laughed…read moreand told him I thought he was the Lord. Thats been years ago but I got nothing but good treatment I hope to make another appt with him and I don't normally like going to a dentist

At first we liked it here and thought this dentist was capable and honorable. But he not only…read moremessed up my tooth ( which he said he would fix but I didn't trust them after wards) but they overcharged us and lied about it also. The woman up front played stupid saying that she didn't know the white fillings cost more. The dental association says every dentist knows. If they would have been honorable and had not messed up my tooth and lie to us and then also were going to over charge my husband, then we would have given more stars. But we cannot in good conscience give a better rating. But we can not recommend them anymore.

The entire staff are beyond great. Very personable, professional, and made me feel at ease at my…read moreappointment. Could not ask for any better dermatology treatment. Thank you Dr. Cleery and the entire staff! And Brie, you were awesome!

In one sentence, priding one in being a family dentistry does not look like this. Felt like a…read morebusiness that cared more about the money and keeping you there then working with you to get a satisfying and valuable solution. When I went in it was not busy and not once did the Dentist ask how my day was or anything about me. This Suprised me coming from my previous dentist and being related to dentists that say making a connection is the first thing you want to do with your customer to show you care. Instead I was told there was no other option even though I've had the same repairs done through using gel instead of injections. Which injections are more expensive then the alternative. Instead of giving options they gave the option and said I could leave and go back to the dentist I had before. Not only was it the environment but it my tooth that got fixed had to have an extension which they chose a shade of yellow instead of white. Now I am stuck with a paper two shades darker extension. The assistants and coordinators made up for it with the environment and atmosphere they created however. The main dentist felt like what we call in the business world an "energy vampire". These people suck the energy out of every situation. I do not see how this could be called a family dentistry with these things happening.

My family started going to True Dental when our dentist, Dr. Thompson, joined the group. We…read morenoticed that service started to slip after they moved to their new office on Gunbarrel Rd. The last three visits my husband and I have had, we've been called back 25-30 minutes past our scheduled appointment time. It's frustrating to arrive 10-15 minutes early, then see everyone that arrived after you called back before you are. As many times as they call, e-mail, and text with appoinment reminders, I expect them to honor my time and be prompt as well. But most frustrating is the lack of communication of Dr. Thompson's departure. I visited him in September, with a follow up the next week. I was surprised that a different dentist performed the procedure. When I asked, I was only told that Dr. Thompson was no. longer with True Dental. My husband called before his visit a few months later asking who his denist would be, but was only told the practice had several dentists. He didn't find out who his dentist was until he was in the room. There has never been any formal communcation about the change. We are looking for another dentist with a smaller office that provides more personal service and values their patients.

The veneer on my front tooth broke less than 3 weeks from my son's wedding. When I went in 4 days…read morebefore the wedding to have the permanent veneer applied, it didn't match my other teeth. Dr.Stanford wanted to make sure "I loved it", finding a way to change the tint to match that same day. Thanks to the True Dental team, I do love my smile.

Allie at Hixon Dental Group made my day today. She installed my 4 implants today and she is a super…read moreperson. I was so affraid to go to the dentist and did not go for 19 years. The whole staff is great. They make you feel like part of the family. Thank you Allie and Dr.Lenz.

I had my 1st visit with HDG today. The hygienist, dentist, and front desk were all great. Very…read morepleased!

Must READ!! I was advised by my legal representation not to leave this review yet; but in an…read moreeffort to prevent someone else from encountering the same bad experiences I had, I've decided to move forward with this review. My experience with this office was very disappointing. I had a front tooth I needed an implant on and went to Dr. Fretwell to have it completed from start to final restoration of the crown. Before scheduling an appointment to begin, I met with her and asked specifically, "Can you make this tooth look like the crown beside it?" I was told, "Yes, absolutely. We have multiple labs we can use that will be no problem." So I decided to move forward with the treatment process and took $2,025 to start the process. First step was to remove the tooth which led to my gum being split up to the root tip and stitches which took 4 months to heal and gum tissue to grow back down in to place. Next was the implant which gets placed and down to the final stitch being in place, I told her I could feel everything but was told rather than stick me with the needle again she would go ahead and put the last stitch in. This stitch was from the pallet forward and the pain was so bad I almost got sick. Which led to her numbing me again anyway. Once again, the gum tissue was split open but eventually grew back down while waiting for the implant to heal properly. Now its time for the final restoration. I have the impressions and Im excited to have this all put behind me after nearly a year of dealing with all of this. I go in to have the crown placed and its an oversized crown that extends over the gum tissue with pink at the top of the porcelain crown. I rejected it and 4 other tries from the lab to make it look right. Even the assistants in the office said, "That cant be right." I was told by Dr. Fretwell that it was from bone and gum loss... well I wonder why I could possibly have gum loss when its tore open and made to heal repeatedly!!?? So, after several tries and me not being happy with the result. If you can imagine a HUGE tooth next to a smaller front tooth .... hideous!! I was presented with an alternative to achieve the aesthetic look that I was originally promised. The 2 options were to have the crown lengthened on the other front tooth and replace that crown or abandon the implant all together and go with a bridge. I was told my crown on the other tooth needed replaced anyway because it was fractured... but turns out after a second opinion... It was not! On this option... she did offer to pay for the pontic on the implant tooth which would still result in a whole lot more money out of my pocket. Now it has been nearly a year since I started the initial treatment and I will not be stepping back into this office nor will my 3 sons that used to go here. I will be finishing up restoration elsewhere. Beware of this place if you value your smile and money!

We have been patients for several years now and are always cared for and treated like family. Katie…read moreat the front desk to Shannon & Stacy at check out along with, Aileen and of course Dr. Taylor all set a standard of excellence. We appreciate you very much. Scott & Kelly Siperko

Ocoee Dental Care was the best experience I have ever received at the dentist!!! Dr. Ta is an…read moreamazing guy who is really down to earth, and makes you feel comfortable and understand what is happening in your mouth. It is usually very intimidating to go to the dentist, but he gives an experience that really inspires you to take care of not just your teeth, but your health as a whole!!! He performs all procedures and does not make you go to specialist after you finally get comfortable with your dentist. He can do it all himself!!! You should definitely check Ocoee Dental Care out and trust Dr. Ta with your care!!!