I stop here for a mobile order of a kids meal. The place was clean and friendly staff. I ordered a baked potato kids meal with broccoli as my side. They is the best bang for your buck for a person that don't eat a lot. The potato was a nice size and plenty of broccoli. I would get a kids meal again. read more

McAlister's Deli - Delis Near Me - Southaven, Mississippi

This is my first time at this show spot out here in Southhaven I like it. The food was delicious the sandwich. The chicken King club is one of my best on the list so far the service was great and the atmosphere fear was pretty relaxed.. read more

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I've went here multiple times before hand and this place is great. Amazing service and clean outdoor area, as well as a spacious inside. The food is not my cup of iced tea but ok though. read more

I used to love there broccoli soup but it tasted like half water half soup. The wild berry tea had no favor, and they admitted to shorting us the amount of flavoring in our teas. And omg $52 for 2 sandwiches and 2 soups and 2 teas. What a waste of money. read more

I should've listened to the reviews and went the other way. I love McAlister's but for some reason this location has the worst customer service and food quality. The cashier was rude, then they ran out of sweet tea my husband couldn't fill his cup. Even after we kept telling them it was empty. My kids macaroni was cold we sent it back then 10 mins later they brought it back out and it was still COLD! The kitchen staff was arguing with a customer about a forgotten item, instead of listening to she argued back and forth which was very unprofessional. I see now why I haven't been to this location in 3 years. read more

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I'm typically a fan of McAlister's but this location left some things to be desired. My party of 2 stopped here for a quick lunch on a Sunday afternoon. We ordered and received our food fairly quickly. I was disappointed in the sweet tea. It was very bland and didn't taste like the sweet tea that I had grown to love years ago. My club sandwich was dry and there wasn't much meat on it. The other guest had a turkey sandwich and the same complaint, not enough meat. These were both sandwiches that we've had at other McAlister's locations, so we were expecting similar quality. read more

McAlister's Deli - Mcalister's Club - Delis Near Me - Southaven, Mississippi

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Customer service at McAlister's is laughable. Sadly I can understand why when you only get paid $9 a hour. I called once no answer. I called again and asked for a manager. I was promptly hung up on. Whoever the young lady was clearly doesn't like her job. But I would be wrong if I went up there and showed my displeasure. I'll leave it alone and let yelp take it from here. read more

McAlister's Deli - Got hung up on for asking for a manager. - Delis Near Me - Southaven, Mississippi

I don't even want to give any stars.. ordered thru Grubhub and was eating and as I was biting down something poked and cut the back of my mouth apparently there is a whole toothpick in my spring mix in the sand which... I tried to call them cause that's not cool. They should really be careful this is not right.. I tried calling them and can't get thru ... Grubhub refunded me but like this is wrong they need to be careful I'm literally bleeding on the inside of my mouth.. read more

McAlister's Deli - A whole ass this toothpick left in my sandwich! - Delis Near Me - Southaven, Mississippi

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Update I finally got a hold of a manager, and they took care of me but still two days in a row bad service. I'm gonna be nice when I get this review if you do not like working with public don't work at a restaurant I went in there yesterday place to order at the wrong order. They said they would replace it. No issue come back today to get the rest of my order in order something else well, I didn't get a receipt and I told them about the Missing item from yesterday. It took almost 30 minutes. I still didn't get all of my order I had to ask for the rest of my order the young lady that was took my order was extremely rude. I asked for a receipt I gave you the receipt. I said no ma'am you did not give me a receipt. I like to use the points I gave you the receipt I said no ma'am where is your receipt at? I said ma'am you did not give me a receipt then I still had to wait for the rest of my order from yesterday. You know when I get good service, I'll let you know well obviously y'all don't need my business so don't plan on coming back. I shouldn't have to beg for my receipt and then she tells me oh I don't know how to pull it up. Well then you should've asked and then you'll come chasing me out the door. No it don't work that way when I sit there and tell you I'm not coming back because of how I'm treated then all of a sudden, oh I can get the receipt Really I don't like being mistreated and y'all should know better but it's OK. I just won't be coming back so y'all can take that receipt and take the points and do whatever the heck you wanna do with the points because obviously I don't need them. I do not like being called a liar. She did not use those exact words but I gave you the receipt I gave you the receipt. No, you did not give me a receipt. If you did I wouldn't have not needed to get another receipt so you lost a customer. Have a great one. And how are you supposed to eat soup when they give you no utensils no napkins no nothing so I have a potato no butter no sour cream and I have a bowl of soup. No spoon wow. And yes, I did call back to talk to a manager and I got hung up on twice. read more

I like McAlister's. Sure, it's busy here, and the tables are not always perfectly cleaned up. But the staff tries to please, and the food is a tasty. read more

if I could give a zero star I would. This place sucks. I customized my order and you managed to add the custom things I asked for , but still managed to give me a sandwich that is entirely incorrect. I hope they shut you down because you totally screwed up my dietary restrictions. read more

Waited 2 hours bout to air this place out. Currently preparing to hurl my water cup in the kitchen.

Yesterday, after another botched meal, my husband asked why I keep ordering from McAlister's, prompting this review. This McAlister stays busy despite the poor reviews, which it more than earns. Yesterday I ordered food for quick pick up (most common for us). The food was ready on time, but there was no silverware/napkins in the bag. As I approached the counter to get utensils, two employees were arguing about one employee being left alone at the register. That employee had a face mask below her nose. They ignored me for a minute until I interjected. I got home and the chips for our "shareable nachos" were nearly all crumbs (not big enough to pinch, let alone load with toppings) and I discovered they'd forgotten our salad dressing. The last time I ordered the food was put under the wrong name (inverting my last initial to my first name and first initial to my last name) creating a major "who's on first" scenario, which took forever to resolve. The visit before my food wasn't ready on time and subsequently had a hair in it. Things just NEVER seem to go well at this restaurant. There's never a "quick pick up" but rather a "pick up and negotiate." So it's no surprising that my husband, the most chill guy I know, would be fed up. The food is actually pretty good when it's right, but honestly the only reason I eat here at this point is its proximity to my house. There is opportunity to make this restaurant great with a little more focus on quality assurance, they just need the right leader to reach their potential. read more

Took 2 freakin hours and no cookie:( they served everybody but us and spent my whole morning there

Terrible service!! My food had been ready for 30 minutes and no one had called out the number or notified me as I was waiting in the lobby!! They were not understaffed because there was a bunch of people behind the counter doing nothing. I will not be returning. read more

I like their sandwiches & salad or soup. They have sous good in the winter & cookies. They are bery pricey not family friendly though.

How can you go wrong with McAllister's ???U can't, duh. I wanted something light but filling and I wasnt disappointed. 1st time trying this southwestern chicken sandwich. But it definitely won't be my last! It had a black bean mixture, some kinda corn slaw, cheese and roasted chicken breast n a southwest mayo. The chicken tortilla soup is thick n creamy. So satisfying.. Imma happy camper N my stomach is oh so thankful read more

McAlister's Deli - The new southwestern chicken sandwich, avocado, corn relish n some kinda black bean mixture - Delis Near Me - Southaven, Mississippi

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I've eaten here a number of times with coworkers. I'm not usually a fan of the chain but found myself craving a sandwich and finally found some stuff I am fond of. I like this location best of the ones I've been to as the decor is really neat and varies wall to wall. The serving guy who brings your food is very friendly and animated and fun to watch. What I ended up liking was the choose two salad and sandwich. I found I liked the Italian here almost as much as I like the one at Firehouse Subs, if that's even possible. The Southwest Cobb Salad was delightful as well. They have a bunch of different dressings to choose from but Chipotle Ranch worked well on it. I know I will end up here again with coworkers so I look forward to it. read more

McAlister's Deli - Southwest Salad and The Italian - Delis Near Me - Southaven, Mississippi

Ordered a Reuben and was pleasantly surprised with the quality of the corned beef and the size of the sandwich! Ordering on the app is a breeze and the order is always ready and correct ! read more

I recently had wanted to try some Mcalister's food again since I was in the area and also heard about the new remodel they had recently gone through. I was excited to see if they had added anything new to the menu as well and as I was ordering I noticed that someone who appeared to be the manager was intoxicated with something. He seemed as though he had been drinking as he was talking with a slur and kept showing off a brown paper bag in the kitchen with only what I can assume was alcohol. He appeared pretty young so I hope to assume that he isn't drunk. I also spotted someone using what seemed to be a marijuana vape but I'm not sure. Unfortunately, I could not get a name for the supposed employees. Overall, I am not happy with my experience today and will not return to this location anytime soon. read more

Very delicious food. Excellent service will continue to visit this location in the future.

Collierville location we waited an hour for our food (2 sandwiches). The staff was trying but seemed unorganized with no leadership present. This was today....11/3/2023 lunch time. read more

Disappointed at the start of the order. When I got there at 7:18 pm I was one of one waiting to order. I did not get to place my order under 7:43 pm as my receipt told me what time I paid. The girl at the register could not get the order right after repeating it back 5 times. In between her sweeping the floor and taking to the kitchen staff. After finally ordering I asked about how long "she stated 15 min". I left left to store and went to the SuperLo store in Southaven right in the same parking lot. According to my receipt I left the store at 8:07 pm. Headed back to the Deli only to have the person that ordered before me still waiting and myself still waiting for another 35 min. For a 1//2 chicken salad sandwich, 1/2 southwest chicken, 2 soups (sides) and a fresh fruit. Only to get home and the order to be wrong. Called the store to let them know of course no answer. Normally don't complain but I knew from the start of the order I should of just walked away. read more

Worst service ever. Went in and placed an order for one salad "to go" today. Waited and waited and realized they were calling people who had come in and placed orders after me. Asked someone to look for my order and after she looks around some she tells me to go look in the box - the online or call-in order box- I went there and there was my order. I do not know how long it was there. They couldn't even be bothered to go over and look for my order themselves. Guess I have to add this place to my list of places to not order from again. read more

Okay, where do I start? When I lived in Southaven, this was one of my go to lunch spots. The parking lot has trees on the eastern side and the view is a nice slice of nature. The outdoor seating area is on the eastern side of the restaurant and is nicely shaded by the restaurant itself from opening until closing which makes for a pleasant outdoor eating experience. I stopped eating here when they removed carrot cake from their menu. I took it as a slap in the face that they did so to their customers since it was a highlight of dining there. I never got an explanation from them after inquiring. I stopped into the McAlister's in Collierville and saw that carrot cake was again on the menu after not patronizing the restaurant chain in quite some time. After dropping my fur baby off at Groomingdales, I decided to eat lunch at McAlister's. Food was great as I remembered but there is one area that is not up to the standards that I attributed to the restaurant in the past: customer service. I entered the restaurant at 10:45AM and it was not yet crowded since opening only 15 minutes prior. I sat down at an inside table and my meal arrived 6 minutes later. Good so far. I ate half my sandwich and used the two napkins that were left in the napkin dispenser before it was empty. I looked around and all the napkin dispensers around me were empty as well. I put my empty sweet tea cup with the lid askew on the edge of my table to signal a refill was desired. There was a young man with a McAlister's shirt on patrolling the restaurant incessantly on the lookout for tables that needed bussing. Since none did, apparently his duties were fulfilled since he passed me 6 times and did not inquire if I needed anything after I had ceased eating due to lack of beverage and clean napkins. I finally stopped him on his 7th pass to ask him if he worked here. He said he did. I asked him if the policy was still to refill drinks for dine-in customers and he said it was. I requested a tea refill and a to go container since I had napkins at home. In times past these events would never have transpired in this restaurant. I wrote this review sitting in the restaurant and observed no change in the customer service during my composing. Sad to see what the restaurant was known for, customer service, is now absent. Also their sweet tea was arguably the best in the city in times past. There must have been a newbie on "Tea Duty" that day because it was okay but not the excellent brewed tea I remember. read more

Another curbside failure. I appreciate the efforts to maintain social distancing and remain open for business, but much improvement is needed to be successful. While my order was correct, the employee who brought it out had to stop by the suv, and the pickup truck, before asking me if it was my order. I was in a Camaro and it says Camaro on the ticket next to my name. No utensils to eat with, no napkins, and no straw for my drink. Better luck next time? read more

McAlister's Deli - Grilled Chicken Salad - Delis Near Me - Southaven, Mississippi

A guy asked for more ice in his cup the server dipped the ice in his used cup touching the inside of the guys cup nasty

My family recently stopped at Mcalisters in Olive Branch and I have to say I am so glad to see it is under new management! The lady's name taking our order was Shawn and she was as pleasant as she could be , you could tell she genuinely loved her job and cared about our happiness. Management stopped by to see if we were doing good and got us refills . All In all our experience was wonderful and we will definitely return ! read more

We stopped here at this location because we knew McAlister's started in Southaven, MS. Of course this is not the original location. We stopped in on our way home from Memphis on a Sunday. We got there just in time before the after church crowd starting pouring in. I ordered the new chicken chipotle ranch and bacon stuffed baked potato. The potato was massive and stuffed with a lot of grilled chicken, bacon, chives, and covered with melted cheese and chipotle sauce. It was delicious. I'm sorry scrumptious. My husband ordered the chicken club sandwich which is his go to. He loves a good club sandwich. It is quite large in portion as well. Of course this deli is known for their massive cups of delicious sweet tea. The tea was fresh and perfect. Y'all know me , I'm picky about where my sweet tea comes from. McAlister's has it going on! read more

This location has messed up my order on 3 separate occasions. They don't let you know when they stop selling an item on there website/app but make you change to something else when you get there. Tonight they omitted things we ordered and I had to return to get these items. Will not be going back! read more

Where do I start? Portion sizes were a little on the small side, but I could have lived with that if the food was better. My bread was burnt and they forgot to put tomato on the blt. I only ate a little of it because it was so bad. They gave me unsweetened tea when I ordered sweet. The cheese sandwich was ok and the rest of the food didn't suck. read more

The restaurant was out of spuds!!! Let me further explain the issue. Once I approached the cashier to order, I was quickly informed that the restaurant was out of spuds, however there was a young lady that came in after me that ordered a spud and her cashier went to confirm with the manager (who was in the kitchen area) if she could sell the customer a spud since it was a single spud. I overheard one of the cooks say I have a spud but the manager quickly interrupted and said I'll let you know when we are selling spuds again! So the real question is was the restaurant truly out of spuds???? Either way I left disappointed and only ordered a tea. read more

Friendly staff, good selection of food, decent prices, clean interior and exterior. My only gripe with McAlister's in general (not specifically this one) is that they have little on their menu that is gluten free. Nor (to my knowledge) do they have a pamphlet explaining what potentially could be left off to make it gluten free. Like the salads, all of the salads were not marked gluten free. Something that usually is gluten free. What's on them that makes them not gluten free? Can I take them off? No option for gluten free bread that MANY other chains have begun to offer for a small up charge which I would be absolutely happy to pay. Jersey Mike's and Jason's deli both offer gluten free bread by Udi's. So, I asked a person working the register and they said they weren't sure and didn't ask anyone who might. So, she recommended getting one of the potatoes which I did like. The potato was good and the portion was awesome for the price. Just disappointed in the lack of options at McAlister's when so many others have made strides to get their food in hands of customers with dietary needs. 3/5 would recommend to someone with food allergies/sensitivity. 4/5 for someone without. read more

Food was great! Employees were professional & nice. Would've given 5 stars, but they left the pickle spears out!

Their salads and tea are super yummy. I enjoy the pick 2 deal. It makes it easier to decide.

I ordered 2 Rueben's with sides . Neither one had thousand island or sourcrout . The bread wasn't toasted like last time I got one here . The sides looked like they were 3 months old and I through them in the trash . The $30 I wasted on this meal would have made a better dinner if I was to eat it . Don't go here read more

Out of the chips I ordered, but didn't contact me for a replacement side. i guess it wasn't important to them, but it is to your customers! read more

OMG! This restaurant was nasty. Trash on the floor, sticky spots, unprofessional staff. People with extremely long beards preparing the food without hair nets. I will not visit this restaurant again. read more

I've been eating at McAlister's for years. Just had the worst experience ever. Ordered the 4 cheese melt sandwich. It's supposed to be made with 4 kinds of cheeses and tomato. There were 2 slices of cheese, no tomato and it tasted like it had been microwaved= slightly stale and chewy. To top it off, the box and the bag that were handed to me smelled like an old used ashtray. I thought it was just the young man that handed it to me, but when I got it home, I could still smell it. It was so bad I gagged. Complete waste of money. read more

I had to wait a long time just to place my order and then it took forever to get my order. Also why are all them employees wearing the mask wrong as in not covering their nose or having it hanging on their face not covered at all?? Not very professional read more