I'm not really sure why this place doesn't get better reviews. I have been here at least a half dozen times, and it is always good. I went today and got a garden salad and added spinach, chicken and avacado, no cheese, and raspberry pecan dressing on the side. They nailed it. It was pretty busy inside, but still got good service. I will continue to come here whenever I have to work at the hospital across the street. Keep up the good work folks. read more

McAlister's Deli - Garden salad, no cheese, addded chicken, spinach, and avacado. Raspberry pecan dressing on the side. - Salad Near Me - Pascagoula, Mississippi

Saw the horrible reviews 9 months ago to 6 years ago but I still wanted to try it as it's been years the staff was very sweet and patient food was also amazing got the spicy turkey melt with chicken tortilla soup and the limited Mardi Gras lemonade read more

McAlister's Deli - Party Punch Spicy Turkey Melt - Salad Near Me - Pascagoula, Mississippi

The staff was so upbeat. I watched them take the time and to be patient with an elderly lady. Our sandwiches looked like they could be on ad and taste was delicious. Resturant and restroom was clean. Obviously they have a good manager with a staff that knows how to do their job. read more

I've eaten hear a few times and the meals were enjoyable but not exactly my first choice for a sandwich. It's popular enough that you sometimes need to wait a bit for your food. So not a fast food restaurant but not quite fast casual. I probably need to try a few more things but I dont eat out as often as I did. read more

The first impression with customer service is disappointing. I do feel the employee was rather new. The huffing, sighing and lack of professionalism diminished the experience. The food was good. The entire staff looked unhappy to slightly miserable. The idea of figuring where you are going to sit while standing at the counter, overlooking a partial wall at 5'2" was rough. I could see the numbers but not if the table was clean. The table was free of debris but covered in crumbs. All easy fixes if one chooses to. read more

McAlister's Deli - View from our seat... menu board - Salad Near Me - Pascagoula, Mississippi

Ordered french dip roast beef and swiss-toasted for take out. Got roast beef on roll, no swiss and not toasted. Can't explain that one but done with them. read more

I went last night, as staying in HGI across the street. ordered the southwestern chicken salad with avocado. Well, went back to room to eat, relax, etc. opened the carton - no avocado! Reason I went with that salad. Last time I- I'll drive somewhere to get something, but sure pass up this place read more

Having been to so many McAlister's all over the country, heck even in the state, this one stands out above all the rest. I am very certain that there is not a chance that there could be another McAlister's as horrible as this one. It's not just the food that is never ever the same, it's not the fact that they seem to always find the rudest, laziest employees imaginable, it truly is that from ownership, to management, leadership, the front and back of the house not one single person who works there gives a dang. My guess is that it's a tax write off or somebody is funneling money through this business. This is a nationwide chain. Not a mom and pop store. The formula for success has already been solved. The kinks have already been ironed out from corporate. This business is like it is because the owners/mangers need it to fail. There isn't any other explanation. read more

We get this place often for lunch at work. My boss ordered a sandwich with no lettuce or tomato. And a salad with spring lettuce. This is what we picked up from the Pascagoula location. read more

McAlister's Deli - Spicy Turkey Melt & House Salad - Salad Near Me - Pascagoula, Mississippi

I ordered online for pickup, prepaid. I arrived exactly 11 minutes after closing, 10:11 pm, only to be told my two separate orders were allegedly thrown away. They supposedly issued a refund, still waiting on it to hit my account, but it's the simple fact that on a prior occasion I've arrived a few minutes after closing to pickup an order and my food was still there. I get that I came after closing but the food was prepaid so y'all knew I was coming. read more

Brand new location and I was excited to try this place. Went with two of the soups the first time (chicken tortillas & broccoli cheddar). The broccoli cheddar was just okay, but the chicken tortillas was hearty and delIcious. The pick-up window did miss the chips as I didn't realize until I got home. The second trip I had the club and was disappointed. The bread here taste like it was frozen, just crumbles as you bit into it. Toppings are slim, 1 tomato slice, 1 piece of bacon. I may go back here for a soup on a cold day but not anytime soon. read more

It's a new sandwich joint. It's a chain. It's decent. What its not is groundbreaking. There is plenty of seating and it had a decent vibe to the place. You order your gussied up sandwich at the counter and they bring it to your table. Took about 15 minutes for my order to arrive. The sandwich was delicious and soup somewhat bland. Honestly for the area it's a refreshing change of pace. Not a must have, but not a bad choice if you're in the mood. read more

McAlister's Deli - Chicken tortilla soup - Salad Near Me - Pascagoula, Mississippi

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So, when you order a baked potato usually you receive a sour cream right ? Am I wrong ? I decided to spend my money here. spent almost $30 on my to go order. Spud , Sandwich & drink. Okay waited for 30 mins " patiently" . Finally got my food. No sour cream in the bag. asked for one lady in the back "charge him" & I said I never got one in the first place. "Charge him that type of spud doesn't come with sour cream" wait what? Okay, since I don't like to make scenes I said I will get 2 ... $1.09 EXTRA not only was it a squeeze packet others I've been to it comes in a cup. I don't like to compare things but usually when you get wings no matter the sauce you choose they ask do you want Ranch or Bleu Cheese ?? read more

Very good, quality food. Enjoyed the French dip and sweet tea. Nice for a sit down deli style lunch.

I wish I could give no stars! First time ordering from them they messed my co worker and I order up. Manager on duty was not helpful resolving issue! We gave them another try today. The food is horrible to the extreme. we asked for our club sandwiches to be hot. We received them cold as ice! Called to inform restauran, lady that answered phone stated that young lady rang them up wrong and I need to specify next time. I explained to her that she repeated my order twice and it still came out wrong. Its to many people in the kitchen fixing food for our items to come out wrong and horrible! Do better read more

This was my first time at McAlisters and everything on the menu looked so good. We were displaced from Hurricane Ida and had mostly stayed in Moss Point. I found there were limited restaurants around, mostly fast food. So seeing this deli was actually a relief and we ended up coming here multiple times. I really enjoyed their half salad and sandwich option. I had the BLT and southwestern salad. So good! And everything was fresh. My child also enjoyed their soup. Very easy to order online and then drive thru to pick up. read more

We love McAlisters deli . This one has been a major disappointment. The food was great as usual . The service was horrible. Less then on star would be my rating .. the employees could careless, no apologies.. come on y'all can do Better .. read more

Unbelievably slow. Took 20 minutes to get a sandwich. The staff walked around in the back lazy as can be. Not even concerned about the line of people waiting for their food. Never coming here again. read more

I'll gladly upgrade my review once I have an expEriEnce that rates higher than a one star. I uSed the app and was set to pick up at the window. Once I was on property it took me 47 minutes to get to the window. Even then I had to wait an additional 4 minutes to get my food. The staff was nice enough. Poor design leads to gridlock. I'm going to try it one more time before giving up. read more

Went by this evening for a sandwich and potato. When I arrived at the store, one employee was finishing her break in the lobby, eating Popeyes with a friend. She was asked to return from break and help. After taking her time to get back to work, she failed to wash her hands before she stepped behind the register. She was slightly friendly, but didn't seem to really care about customer service. I brought a $2 coupon printed on a prior receipt to use, unfortunately, the manager wasn't in the building at that moment- so the cashier simply told me, 'sorry can't use the coupon right now.' Really, I was a repeat customer and you won't do the right thing? There was a young man working in the back wearing a backpack. It appeared that he maybe was scheduled to leave but was staying to help out. The store was filthy and in disarray. After paying for my order, I returned to the vehicle with my sister. We went through the drive-thru line to pick up the to-go order. It took about 20 minutes to get our order. We got home about 5 minutes or so after picking up the order. The food was still warm and tasty. We got one of the potatoes and the Orange cranberry sandwich. I have mixed feelings about this restaurant. It was filthy, employees openly not washing their hands and generally in a state of disarray, yet the food was tasty. I may go back, but I will definitely go inside when ordering. If the store is that filthy again, I won't be ordering. If a cashier, whom everyone can see, does not wash her hands- well, it's scary to think about what is going on in the kitchen. I'm giving them 2 stars because the food did taste good and the cashier wasn't horribly unfriendly, just unprofessional. Cleanliness is definitely a huge concern however. read more

I came in to get a platter for 6 people they handled my order quickly and everything was awesome. the Staff and Management are top of the line. everyone had an upbeat attitude and willing to explain the menu although I didn't know what I needed. read more

absolutely embarrassing they call themselves a deli. no salami, no pepperon, no mozzarella cheese, no sweet peopers. haha the bread is nothing more than school grade lunch. Sloppy greasy and all around just bad. if you are from ny or ny or ct dont waste your time read more

No drive through ordering Had baby sleeping in car seat so tried drive through. Surprise! No menu board. No speaker. Drive through only used if you ordered through the app to tell them that you are there. Would have had to download app and cars backed up behind me so had to leave Another lost customer read more

On two separate occasions, they forgot my order and I waited half an hour then had to remind them my order. They made no attempt to make it right either time. Food was good but not worth the trouble getting it, will not be back!! read more

McAllister's is always good and this "new" one is right up there with the rest! Very fresh and delicious! Always enjoy the food there--brownies were "different;" but, still very good and "fudgy!" Sandwiches and soup great! And always enjoy the fresh lemonade! Great place for something "different" and quick! read more

I went here for lunch on Thursday and it was by far the worst experience. I ordered a custom chicken bacon ranch sandwich and I was waiting for almost 30 minutes til I went up and asked what was taking so long. The manager and the one lady that had that mask on were super unprofessional they never even apologized for it taking so long. I will not even think about going back to this place for the simple fact that they were rude and the sandwich was cold after I told them that I wanted everything toasted. Sorry excuse for a manager that y'all have. read more

Ordered the spicy turkey melt with no tomato, apparently that meant no avocado and lettuce as well. Wife ordered the Italian and somehow the veggies also didn't make it onto that sandwich either. Total disappointment. Wasn't looking for a meat and bread sandwich. At least the counter person was nice. read more

McAlister's Deli - Salad Near Me - Pascagoula, Mississippi

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I wish corporate would secret shop this store! There is always, I mean ALWAYS something wrong with my order! It's gotten so bad, I'd rather drive out of the area for a great sandwich. I'll try again this summer, maybe there will be improvements. read more

If I could have negative stars, I would. I don't normally come on here to write reviews, but this place earned their one start. I've never seen a place so poorly organized and run so inefficiently. Only come here if you want to be sure to wait 25+ minutes for your very overpriced and likely not-made-correctly sandwich. You'll be lucky if you can find someone working the front counter. Line of customers inside all the way back to the door. Line of 15+ cars wrapped around the parking lot trying to get their orders. When I came inside to ask about the extreme wait outside I was rudely told I'd have to keep "just keep waiting". No thank you. Not coming here again and you should do yourself the favor, save your frustration and go somewhere else. You'll thank me. They should honestly consider shutting this place down considering the terrible management and the sheer amount of frustration being provided to their customers. It's giving all McAlister's a bad name. read more

First off CHRISTOPHER came up to my table with his mask down and also he messed up order and blamed it on the cooks. Also the Mac and cheese was cold and sandwiches were falling apart. read more

McAlister's Deli - Took order wrong and blamed it on cooks very unprofessional. - Salad Near Me - Pascagoula, Mississippi

the food was trash , the service was terrible, they messed up my order everytime I sent it back and still no cutlery in my To-go bag . worst experience there ever . please get a new staff !! read more

Walked in and waited for no less than two minutes while cashier stood with back to me playing on her phone. She was polite when taking my order so no complaints there. Waited 15 minutes for my one sandwich and bag of chips. There were only three other people in the store at the time and they had already received food so the 15 minutes seemed excessive. Once my food came, my plate, pickle(that I didn't order) and bag of chips were completely covered in some sort of orange sauce that wasn't on my sandwich. It would have literally not been possible to look at the plate and not see the orange sauce covering everything. I was pretty frustrated and instead of saying something I'd regret just walked out without touching anything. They got $9.00 from me and I can assure you they won't get another cent!!! read more

This review is for Pascagoula, MS. My husband entered an order online. It was to be ready at 12:53. I arrived at 12:50 and parked. Checked the pick up window at 12:54. Not ready. Waited for 10 minutes. Went inside and inquired about our order. Had not been started yet. I had a trunk load of frozen/refrigerated food in my trunk. I said if it had not been started to cancel my order and refund the money. I was told the order was cooking. I waited an additional 20 minutes. No one called me. The order was in the area for pickup even though they knew I was inside. No apologies, or explanations The food was good but service is horrible. We will not be back read more

I've ordered several times online and always get good fast service. At first they did miss a couple of small things but all and all they do a good job. read more

Pascagoula location-Delivery orders ordered through the McAlister app are almost always missing a significant part of the order. This store will not refund the items not delivered, they won't deliver the missing items, they make you drive to the store to pick up the missing items, defeating the purpose of you paying to have it delivered. This has happened to me 3 deliveries in a row. They blame the driver, accusing them of stealing the items, but who steals salad dressing without the salad, or nacho toppings without the nacho chips? read more

Did not get what I ordered. I also did not get refunded for the items I did not get. I was already in my hotel room when I realized my order was not complete. I was across the street and the offer delivery but would not deliver the rest of my order. This happens all too often. This was ordered online. How can you screw it up? They just don't pay attention at all. It doesn't inconvenience them, just us the customers. They didn't care when confronted just got mouthy and then wondered why I got upset!!!!! Really???? Go anywhere but here for pickup! read more

Best McAlister's I have ever been to! The food was fresh, hot, and delicious. 10/10 would recommend!

If I could I'd give zero stars! We ate here at this location earlier this week. I love McAlister's in general - have been eating at one location or another for years but this location has been horrible! First experience was last year during the week of Thanksgiving - we ordered through door dash. All 3 orders were wrong one way or another! We had the correct foods just not the way we had ordered them. I thought up until earlier this week it was door dash - Nopes! My b/f and I decided to go eat there (ok I decided since he had never been to one). Went to order - he ordered what he wanted even had a conversation about if the lady taking our order had liked it or not and then I told her what I wanted, we paid and sat down. My food came out and we waited for my b/f's. 5 minutes after waiting wanting to eat my getting cold soup, I went to ask an turned out she didn't even put his order in apparently so I had to tell her yet again what he wanted and then we had to wait longer. By the time he finally got his food my soup was cold. On top of that they didn't have any big cups just kids sizes. Even more they didn't offer an incentive for the inconvenience. Very unhappy! read more

horrible and rude staff - food was average not as hood as usual. Staff was singing and cussing while taking orders very unprofessional most likely will not be going back to this one. read more

I ordered and paid off of the app and when my husband went in to pick it up they could not find the order even with the confirmation number supplied! So he reordered and paid again!!!! The next day I looked at our checking account and saw we had 2 charges! We proceeded to go to the store and Cindy the manager tried to give us free meal coupons we wanted our bank account credited back the amount that we were double charged! She said that she could not credit us, that it had to go through corporate for the refund! She took our number and said she would contact us within a few days! Needless to say we have never heard back from them about the refund! It's been a month later! read more