Dr. Rezsofi completely cured me of my fear of dentists. Prior to meeting with him, it had been five…read moreyears since I had been to the dentist and I was terrified to go. From the moment I walked into 1187 Dental, I knew it was different then dental offices I had been to before. The front desk staff was amazing with figuring out my insurance information, and walked me through the whole process. (Thanks Amber!) When I was led back to the dental chair, they offered to play whatever music would make me comfortable. Dr. Rezsofi came in almost immediately and spent quite awhile talking to me about my fears and making me comfortable. He never acted like I was being silly, and truly listened as I explained why I was afraid. Amber was equally awesome as she took x-rays and explained each step before she proceeded. They even had a tv over the chair so I could see the results of the X-Ray. I had come in with a painful and inflamed gum and Dr. Rezsofi was able to quickly establish what was wrong, provide temporary relief, and outline what we would need to do next. Since that first visit I have rescheduled three times. Once for a cleaning, once for wisdon tooth removal, and once to have some minor cosmetic fixes to my front teeth. For a girl that refused to go to the dentist this was a BIG change. I truly appreciate everyone at 1187 Dental for helping me ensure that I can take care of my dental health without fear. I could not recommend this office more. I even made my husband switch, and now he loves them too! Thank you Dr. Rezsofi, Rhonda, and Amber....you guys ROCK!

Everything about this place is AWESOME! And who ever raves about their dentist?! (No one I've ever…read moremet ;) Dr. Rezsofi is gentle, humorous, friendly & thorough, and Shannon really put me at ease in the chair. Not only is the staff incredible, but the office has all the fancy state-of-the-art equipment, which makes the process speedy and easy! AND as if that's not all, the place is stylish to boot! Calm, chic atmosphere, which makes us patients settle into comfort... and that goes far in my book (where style matters ;) I can't say enough about 1187 Dental!

This is not the dental office it used to be Customer service and communication have gone downhill…read moresignificantly. I came in for a cleaning, and I was told I needed two fillings. After weeks of confusion from the front office Dr Goodwin called me and confirmed this. I made two more appointments one for a cleaning because I was due and one for the fillings. I scheduled the two appointments and took the time off work for both appointments. I had my teeth cleaned but was informed a few days later that my second appointment was also for a cleaning. I asked the office to call me once they figure out what was going on. I received no call to date. Unfortunately, after being a patient here for some time my wife and I have decided time to find a dental office with better communication and customer service Good luck, Gregg

Staff is always friendly, never had to wait more than 5 minutes. Their family plan provides a good…read morediscount on services, and the doctor is welcoming and kind. Staff seems to enjoy working there, which is a big tell on how well an office is run. Good experiences over the last 6 years of going there, I recommend it.

an hour ago NEW…read moreUnfortunately I wasn't able to make my appointment but my experience with the front office staff was enough for me to write this review. Nancy was rude and condescending to me, as I was trying to reschedule my appointment because I am pregnant and couldn't make it she persistently made it difficult to do so and was making personal remarks that were beyond unprofessional. I attempted to call back and voice my concerns and discomfort she immediately started to yell at me and say I was " tongue lashing " at her and as I was letting her know I'd like to speak to her manager she yelled at me and then hung up the phone on me. I've never received such biaed unpleasant service before. I attempted to apologize that she felt that way although she never apologized to me. Very unprofessional behavior.

Let me start by saying that I am truly every dentist nightmare. I have anxiety and a low pain…read moretolerance. However, the entire root canal procedure from the moment that I walked in the door to when I left after the procedure, milkshake in hand, was pleasurable. The facility and staff are both welcoming. I was well taken care of from the beginning to the end. The staff is well trained, the facility has state of the art equipment and Dr. Struble is informative with a great bedside manner. I highly recommend their services. It was well worth the drive.

Was worked in at Christmas time for broken tooth. Not worth saving so let's yank it out. Doc didn't…read morewaste much time. At the moment I thought he might have been a tad rough. But later when anesthesia wore off had minor pain. I think getting in and doing the tough stuff quickly instead of bit by bit as I had experienced before was reason. Even a good dental hygienist pushes and pulls, scrapes, polishes your teeth. All of that can make entire gum sore for days. Had little or none with a huge molar with deep roots. I was quite satisfied and recommend.

dentistry absolutely the very best…read more takes the scary out if going to the dentist He is fantastic

Absolutely love this place! They are super caring, and listen to everything I have to say. The…read moreoffice experience was above my expectations. The dentist is always concern about my outcomes and makes me feel comfortable and confident in my care. I was going to another local dentist and had the worst experience. Unprofessional staff they had there, this was a relief when I had my first visit at her office here! I will be back

Dr Klassen does not listen to her patients, is not thorough in her examinations, and is…read moredisrespectful. When visiting I understood the stare of my teeth but Dr Klassen gave me hope that we could fix the issues. After the 3rd visit, in the middle of prepping me for yet another root canal, she tells me dentures would probably be my best route. Only after thousands of dollars in did she volunteer this information. I had previously asked her to remove a tooth that cause severe pain and she said she thought she could save that to only be removed a few months later. When I confronted her about this she said she thought she could save it once again. Now I go to get a second opinion about dentures and not only does the denture specialist tell me that in good conscience she cannot remove my teeth for dentures but that a root canal crown that Dr Klassen put in had a huge cavity on it. One of the most recents. I just saw Dr Klassen a month ago and when I asked her about it she says she didn't see it. Not sure how she could miss it since I could see it with the naked eye. On top of this, I am clearly upset and she proceeds to laugh at me crying. Horrible, horrible woman! At least her staff is nice.

I have been going to Ideal for about a year and have been really happy with my experiences there…read more Consistently every time: -staff is friendly and helpful -there is hardly any wait time -the dentist and assistants are experienced and knowledgeable Ideal is a great business that truly cares about their patients.

I was entirely shocked at what services were provided and what was billed. It is concerning that…read morethey took pictures and looked at my teeth and then billed my insurance an outrageous fee. I will be checking into it, but I would not recommend.

So incredibly impressed with my entire experience today. The check in staff were so friendly and…read moremade me feel welcome from the second I stepped into the door. I was shocked and felt heard when the doctor called me from the waiting room and we just got to talk. She listened. It was amazing. Dr. Corso and Alex were amazing and so caring. I dislike the dentist and haven't been in years but they made me so comfortable and did an amazing job. Ashleah went over costs and explained everything so well. I was so impressed and look forward to switching the entire family here

I had to have a tooth pulled after finding out it had a crack and they couldn't repair it with a…read moreroot canal as I already had a root canal in that tooth. When they give you their estimated costs, be sure to have them contact your insurance to see what insurance will pay vs what they are "estimating" the insurance to pay before proceeding. I've had issues with DOHO saying that insurance won't pay for a charge and in fact, they will pay a portion of it. DOHO wants their money upfront.....then you have to fight with them to have them put a credit on your account or get the money returned. Plan on waiting once you check in. Almost everytime I go, Dr. Wong is at least 1 hour late. Unacceptable as their is no consideration for the patients time.

This group of dentists, assistants, and front office personnel is one of the best ever. They…read moredemonstrate care about you, provide advice, answer questions, and seek to make the services needed quick and affordable. Try them! I did and I liked them!

Would not recommend. Filling fell out within 6 months! Fillings should last years and if for some…read morereason their faulty work wasn't good, then they should cover it....not insist you pay a Second time for the same work!

This dental office engaged in what I believe to be improper and potentially fraudulent billing…read morepractices. I was overcharged for services, including duplicate charges and services that were also billed multiple times to my insurance provider. After contacting my insurance company directly, they provided a detailed explanation of benefits confirming that my total out-of-pocket responsibility was $722. Despite this, the dental office charged my card $1,419.60 -- nearly double the verified amount owed. Additionally, I scheduled my care with a specific dentist, but for my second visit I was seen by an associate due to the original provider's unavailability. Although this change was not initiated by me, I was assessed a $75 "new doctor" fee. Charging a patient under these circumstances is misleading and raises serious concerns about billing integrity. When I attempted to resolve these discrepancies, I encountered repeated resistance. I was forced to make numerous attempts to obtain a refund, and while a partial refund was eventually issued, the office still owes me over $100 based on the insurance-approved amounts. Rather than addressing the matter in good faith, staff refused to engage in meaningful resolution and instead directed me to "take it up with my insurance," despite the discrepancies originating from their billing. The situation escalated further when the office contacted law enforcement and accused me of harassment simply for persistently requesting to speak with a manager regarding a legitimate financial dispute. Following this, they ceased communication entirely and appear to have blocked my phone number, effectively preventing any further attempt to resolve the issue -- including contact with corporate oversight. Throughout this process, staff provided inconsistent and demonstrably inaccurate information, much of which directly conflicted with documentation from my insurance provider. These actions raise serious concerns regarding compliance with standard billing practices and transparency obligations. Based on my experience, I strongly advise against doing business with this office. Patients should be aware of the risk of being overcharged, improperly billed, and denied appropriate resolution when discrepancies arise.

My regular dentist, in Granbury, recommended I see an endodontist regarding some resorbtion going…read moreon in a tooth of mine. I was very pleased with Dr. Shin and her staff. Very attentive and did a great job explaining the situation, and, lucky for me... It's a wait and see sort of thing. So based on today's experience with a consultation, 5 stars! I hope it's a long time before I'm back. Bottom line: Take care of your teeth.