My sister and I recently got our hands done for my engagement party. My sister is the only other customer to have left a review. I agree with my sister that Manu has very good technique and she can handle complex designs. Similarly, I was also happy with the design outcome. Unfortunately, everything my sister wrote on her review I can come. She charged us the upper limit of henna artists at $80/hour, which she later claimed if she had known it was for "bridal" party she typically charges higher (this was an engagement party, not my wedding). In addition, she indeed counted from the time we sat down to the time we walked out. What my sister noted about Manu wanting to charge us an extra $50 for additional 10 minutes over 3 hour mark is true and appalling! My sister rationalized with her how ridiculous this was so we ended up only paying $20 for that extra 10 minutes, which as my sister mentioned should not have even been charged because that entire time was not spent on the actual henna. If she's going to be particular about charging for her time, she should be considerate and not charge for time spent using the restroom and time taken to take photos and videos she asked of us so she could post them on social media for her advantage, especially when she charges such a high price to begin with for subpar results. Her high price did NOT reflect the end result, which was most disappointing! I left the henna on for 5 hours as recommended by Manu and had my sister open/close doors and even put my seatbelt on because my engagement party was the next day. I have attached texts between Manu and I so no need to repeat what was said. All I can say is that she has very poor customer service. She turned it on me and made herself look like a victim. I had professional photos taken the next day and the henna did not turn out well. Again, Manu blamed this on our "skin tone. As my sister mentioned, we are of Middle Eastern descent and have never had issues with henna in the past, which we've had several times in the past. The design lasted less than 1 week on both of our hands. We'd expect the design to last longer and be more vibrant for $80/hr. How did she try to make amends? By giving us $40 off minimum 2 hour session in the future. One last note, my friend had afternoon session with Manu on the same day and was also charged $80/hr. At the end of the session, she asked something to the extent of, "do you like my work?" My friend replied, "yes." To which Manu explained, "If you like my work, then tip me." Cannot believe that remark. My friend is Caucasian and she had similar results as we did which discredits her skin tone remark. I think it had more to do with a bad henna batch, which Manu did not take ownership of or even entertain possibility of. read more