I can only relate to the awful phone service I've received while attempting to set an appointment for service here. I stated united health care was my insurance and they were listed in network and immediately i got a SNARKY, response "umm we never get our money when insurance is used", so i said then why are you a primary in network provider, the response was "so we can get more customers", Another BAIT and SWITCH here! I wouldn't recommend these people if you're trying to use health insurance as a co-pay. They are very feisty and demeaning. read more

Where do I begin? Simple ... the best experience I have ever had at a physician office anywhere! I speak not only as a patient in medical offices over the years, but as a professional working with physicians and surgeons consulting in medical DNA. I asked Dr. Fahel what the catch was, (expecting an extra "concierge level" charge), but he explained there wasn't one and laughed. My insurance (AVMED) covered the visit and even the co-payment. Dr. Fahel took blood and urine at the office, so no need for an extra trip to Quest or another Lab. The office is beautiful, more like a day spa than a physician's office and easily accessed right inside the Hilton. True to their philosophy of no waiting, I was seen 5 minutes before my scheduled appointment. Dr. Fahel communicates with his patients directly by email, phone, sees patients after normal office hours, and even makes house calls. I don't normally write reviews of this length, but I felt it was necessary in the case of Dr. Fahel, especially considering the terrible state of healthcare in the United States. MboD Medical Spa is a shining example of what is possible when a physician wants to change the system and is more focused on care than money. read more

Dr. Fahel is truly a modern doctor. I have had 3 appointments with him and each time, it's just a pleasure. He doesn't make you feel rushed; rather, he's patient and holistic in his approach. He cares about your health. What's more, he encourages you to e-mail him for referrals, and he gets back to you in a timely manner. I can't say enough about the atmosphere. Imagine a doctors visit in a zen room, with relaxing music and modern, but warm furniture. That's what you get. But the best part is it doesn't take away anything from Dr. Fahel's approach. I would highly recommend you give this place a try. read more

Wow wow wow...this guy is good. Dr. Fahel gives a very comprehensive examination. He takes his time to ask lots of questions, and answers any questions you might have in a very relaxed manner. His office is a medical spa, which is basically a doctors office in a spa atmosphere. There was no wait for my appointment, and while the visit was not cheap if you dont have insurance ($225), I felt every penny was well spent. If you have unresolved medical issues, this is just the type of doctor that can figure out whats wrong with you. Very refreshing to find a doctor like him. Oh, and he does housecalls too!! read more

Excelente services! Best medical appointment ever. On time, clear communication and outstanding customer care. read more

I was recommended this place by a friend and I have to say it has been beyond my expectations. The office is clean and has a nice and relaxing environment. I have Dr. Fahel as my primary doctor and I have to say he is the best. He is always on time, super professional and open to help you in any way he can. read more

Dr. Fahel is very professional and thoughtful doctor. He is very patient with his patients, and attentive to their needs and worries. Make sure you are on time for your appointment, because he is very precise with time, which is wonderful, you don't have to wait hours for your appointment, you would be seen at the time it was scheduled. Highly recommend. read more

High-End Concierge style doctor without the high cost. Dr. Fahel is extremely accessible, easy to communicate with, and thoughtful in regards to his exams. He makes house calls, gets labs processed quickly, responds on weekends, doesn't over book.. Best doctor I've ever been to. Highly recommend. read more

Dr. Fahel is the best PCP I have ever had. I don't understand why everybody doesn't go to a PCP like him. It is like a white glove service and costs no more than a standard doctor. I highly recommend him. If I have an appointment at 10am I am seen at 10am. He runs his practice like a true professional. Additionally, he listens and is kind and compassionate. He really cares for his patients. After completing my annual physical exam and related blood/urine tests he sent me an email reviewing my results with a PDF file attached. I have never received treatment anywhere near this level from any doctor in my past. Dr. Fahel is not only a great doctor but he is a true 21st century physician, up to date with technology. I have never been happier with my PCP than I am now with Dr. Fahel! read more

A great experience every time I go to see Dr. Fahel. The clinic is nice, clean, and has an amazing vibe. I'd been going there for the las three years and it never disappointed me. Everyone there is super nice. Dr. Fahel is great!!!! read more

I am beyond pleased with Dr. Fahel. He is so patient, humane and non judgmental. Wish I would've found him sooner. Very fast personalized service he tends to you from beginning to end. Prompt responses via email and not to mention how beautiful the medical spa is. read more

Dr. Fahel is incredible. He offers individualized high level care and treats each patient attentively. Patients love him and he loves what he does. I highly recommend him. read more

I LOVE Dr. FAHEL!!!!!! My two kids love Dr. Fahel, even my husband LOVE Dr. Fahel.:) We were amazed that Dr. Fahel answer himself, your e-mails in a matter of 2-5 minutes. When I tell this to my friends , they want to change to Dr. Fahel asap. The place is gorgeous and immaculate clean. The best part you don't have to wait 1 second, he check you in immediately. Don't be tardy be mindful nobody likes to wait, be on time for your appointment. His approach is very thoughtful and attentive to your concerns and worries. The results of your test are explained in detail, line by line. What Dr. does that??? To me he is the BEST DOCTOR I ever have in USA. I can write the whole day how good is Dr. Fahel , we highly recommend him you won't regret it : ) Eli S.S. read more

What a great service, in and out of the office. Personal attention and genuine care. No waiting EVER. Don't look any further then here. I have been a patient for over eight years and am very satisfied. I have passed the contact on to others and they are now patients. Confident you will be happy with this choice. read more

I had really high hopes for this office, but unfortunately my experience was not good. I arrived 15 minutes late for my appointment. When I finally found the office, a lady came to the front door and said the doctor refused to see me because I was late and I would have to reschedule. The doctor was hanging by the front desk and there wasn't a single patient in the office. It was literally just the two of them - no other people, no phones ringing, no activity of any sort. Complete crickets. I reasoned with them, "but there's nobody here - nobody's waiting." He said "yes, but I have a patient coming in ten minutes - and there's no way we can finish by then. I don't see patients who are late." They didn't tell me this when I made my appointment and they never even confirmed the appointment. I waited three months to get my PCP changed through my insurance, I fasted (no coffee or food!!), took three modes of public transportation including one that broke down to get there, got accosted by a homeless dude who would not leave me alone for a 20-minute train ride, walked through a wind storm (it sounds dramatic but I had a dress on - it was not easy), searched through the maze-like tourist mall he's located in... and he turned his nose up at me just to prove his point - that I should be on time. There was not a single person in that office or in any waiting room. It's a good concept in theory, but customer service, kindness, and a little humanity is majorly lacking. I am not going to go back. If he is that egotistical and unreasonable for such a small thing, I wouldn't feel comfortable putting more personal and important things like my medical care and related decisions in his hands. read more

Having had several doctors as I've moved around the country here is what I expect a normal appointment to be: - You wait 5 minutes in a drab waiting room full of sick people. - A receptionist calls you up and gives you paperwork to fill out. The paperwork is lengthy and redundant, often several questions are asked more than once on different pages. - You wait 10-15 minutes in the waiting room while they file your paperwork and determine your copay - A reception calls you up and you pay your copay - You're led to an exam room by a receptionist - You wait 5 minutes trying to stave off the boredom by reading the tacky motivational posters - A nurse comes and takes your vitals - You wait 5 minutes and start counting the number of cue-tips in the jar - A nurse practitioner (not really a doctor, but pretty close) comes in and asks about your symptoms. They poke/prod you as needed then write out a prescription, half explain what they think you have and what the prescription should do - You drive to the nearest pharmacy and get your prescription - In total you spend 30-45 minutes waiting and 3-4 minutes with a nurse practitioner who only half listens and only half explains. They also have an annoying habit of only wanting to discuss the major issue you're having and don't want to spend time answering any minor questions you have that aren't related to it ("hey doc, while I'm here..."). MboD is SUCH A BETTER EXPERIENCE. Several months ago I developed a bad rash on my face and treated it with over the counter ointments for a few days. It continued to get worse so I google'd the nearest doctor (I had just moved to the area) and saw "medical spa" and assumed they didn't do normal doctor's appointments, but since they were the closest to my apartment I gave them a call and to my surprise they said they'd be happy to see me and that they accepted Aenta. I walked in to a beautiful, clean, spa-like waiting room with only one person waiting to be seen. The receptionist greeted me with a smile, greeted me with "you must be Doug", took my insurance card and gave me a very reasonably sized form to fill out with my medical history (no duplicate questions!), she (imagine this...) determined my copay while I filled out my medical history so that 5 minutes later when I gave her my completed forms she already knew my copay and took it right then. I didn't even make it back to my seat when the doctor, himself, came out to greet me and walk me back to the exam room. The doctor himself took my vitals while he asked me about my symptoms. He took a picture of the rash in case he needed to reference it later. He asked me several followup questions and really seemed to care about making sure he understood my answers. Then he explained what he thought the rash was, what he was going to prescribe me, and how quickly I should expect it to take effect. To boot he gave me his personal email address and told me he wanted me to update him in a few days. The whole thing took 15 minutes, most of which was because the doctor took the time to really listen to me and to fully explain things. A few days later the rash had cleared up and when I emailed him and he replied in under an hour. If this seems too good to be true I don't really know what to say. I've been back twice since then (once for an annual exam and once for a cough). Both times I was seen (by the doctor himself) within minutes of walking in the door and found him to be equally attentive and thorough as the first time. Since he accepts my Aetna insurance the price is the same as any other doctor. So it's a no brainer. Most reviewers that write *really* strong recommendations are giving into exaggeration or don't have a good perspective. I'm not into hyperbole so I'll say this absolutely straight: I don't know if MboD is the best doctor's office in the country, but I think it's a distinct possibility, and for sure it's *by far* the best I've ever personally experienced. read more