I chose Sand Lake Dermatology Center after a negative experience with another clinic. The reviews…read moreare great so I felt like this would be a good choice and so far after two appointments, I really like this clinic and Dr Mailer. Before coming to Sand Lake Dermatology I had a biopsy at another clinic and was scheduled to have a carcinoma removed. I was unable to have this done at the other clinic so I booked the first appt available with Sand Lake Dermatology which was set for the end of July. Once I was able to get my records sent to the clinics, a staff member called me right away and moved my appointment to have a carcinoma removed from my face to last week. Because of the interactions I had over the phone and online with this clinic, I felt comfortable having this clinic remove the carcinoma even though I had not even seen the clinic nor doctor. While I was mildly aware of what the procedure entailed, the staff that prepared me answering questions and numbing me(Marisol and Aaron) were great and made me feel comfortable. Dr Mailer was just as nice and made me feel comfortable. I was of course aware of the dr performing the procedure, I couldn't see it and didn't feel it. The procedure is called Moh's procedure where they typically cut away the determined margin around the affected area, bandage you up and let the patient wait in the lobby while the removed specimen is being reviewed in the onsite lab. If the lab determines that not enough was removed to show clear margins, the patient is brought back in and the dr removes more repeating the process until margins are clear. In my case, the dr removed all that needed to be removed leaving clear margins so after the lab results returned after a couple of hours, I was brought back into the procedure room and the dr proceeded to stitch up my wound applying dissolving stitched under the skin and removable stitches outside. My appointment for follow up and outer stitches removal was set for one week later( this past Tuesday). I was prescribed a heavy antibiotic and advised to keep Vaseline on the stitched up area and keep it covered with a bandage that is changed daily. Once I was stitched up, I mentioned a growth I have noticed on my eyelid and the dr suggested that on my follow up appointment she would take a biopsy. So this past Tuesday I had stitches removed, the area where I had stitches seems to be healing well and it doesn't appear that there will be a heavy scar. I am happy to see this as the area that was removed was quite large and the area stitched was quite long. The nurse, Natalie numbed my face, the stitches were removed and I didn't feel anything. They also numbed my eyelid so the biopsy could be taken. This is a sensitive area so this was a bit more intense but it went quickly and the biopsy was done. I will likely have results next week. What could have been a high anxiety first procedures (I've never had any surgery or stitches) turned out to be a pretty smooth experience. I recommend consideration of Sand Lake Dermatology as the staff and Dr Mailer were great, the waiting room is comfortable and even the staff that manages scheduling, check in, check out, nurses, physicians assistants all made me feel important, individual and taken care of. I wish all medical experiences could be similar to what I experienced.

What a wonderful dermatology center! I called and made my…read morefirst appointment and it took a month which is completely fine. When I went for my first appointment they said they were able to take out my cyst and I made an appointment the following day. The staff and doctors are all very knowledgeable and very kind and nice. I am so happy that I came here for such a sensitive subject for me. I can't recommend this place enough!

I stopped by Hand & Stone Massage to purchase a gift card. The staff was welcoming and helpful. I…read moreviewed the choices of gift card designs available. They didn't have a "Happy Birthday" so I picked the plain one. Once the amount was loaded and paid for, the staff member accompanied the gift card in a gift card envelope. The reception area and waiting room were clean and orderly. The overall atmosphere was pleasant and relaxing. There was a serene and calm feeling throughout the area.

I had an amazing massage with Chelle on my first visit so I joined the membership program. The app…read moreis very easy to use. I really like all the add on's to make each visit different & something extra to look forward to. I have also been trying different therapists just to experience different techniques. Everyone has been fantastic. Place is very clean, almost always on time, easy to access etc - all smiles & happy faces here!

It was immediately beautiful and peaceful when we walked in…read moreThe lighting and the colors that are used Are perfect, even after coming in from the glaring Florida sun. It was just immediately serene We were asked to have a seat in the waiting area which was open and roomy And not overdone I had an absolutely wonderful massage from Robert Who has minister of the perfect balance of firm and therapeutic, yet sensitive. His demeanor is welcoming, open and kind. I highly recommend the spot for a moment of relaxation and rejuvenation

They advertise specials that they don't honor. I booked online through their website and saw an…read moreoption for specials and booked one. No terms that said it wouldn't be honored. It wasn't even as good as a deal as when I was on the membership. But I did end my membership when they switched systems and were not responding about issues. I wanted to give it another chance after time had passed and I hoped it would be better. Update: Stephanie, the manager, did reach out and honored the special I originally booked. I appreciated her follow-up and willingness to make it right. I was disappointed it wasn't available at the time of my original appointment, but I do appreciate a business that's willing to review and improve the customer experience.

I have been feeling off and dealing with insomnia lately so I was thinking I could use a pick me up…read more- aka an IV with some goodies in it. I started browsing online as after my horrifying experience in celebration itself there was no way of ever going back to IV lounge ever. I had the complete opposite experience here, it was smooth, easy, comfortable, affordable, etc. I found this place on Groupon with an amazing deal! I booked online and they require a card on file with a $25 deposit. All documents were signed online easily and when I arrived in it was so fast and easy. They offered water or champagne which I declined as I was there for an IV lol, but it's that extra touch for a spa which is nice. Samantha took me in very fast and offered an upgrade to a liter bag which I took. The whole process was amazing and comfortable. Samantha was also very helpful in informing me about other services they offer which I absolutely will look in to as they business made a great impression on me, Im definitely open to more services by them!

If you're looking for something cosmetic or health related Pure Envy Med Spa has it all! I have had…read morea terrible habit of clenching my teeth and it has resulted in jaw pain... little did I know you can actually get Botox for your Masseter. Looking forward to feeling pain-free!!

People keep telling me I look younger now than I did 10 years ago. What's my secret? Vamped…read moreAesthetics! Vivi has it all from the latest injectable trends to skincare. She is super easy to schedule with. I love being able to schedule everything through the Vamped Aesthetics Instagram. Vivi will help you go through all your options to reach whatever aesthetic goal you have.

NEVER have I gotten compliments on my skin. Now, I'm getting them all the time thanks to Vivi. I…read moretotally trust her judgment. Vivi is a consummate professional. She will give an honest opinion about what is actually needed, which I find tremendously helpful. I've tried a lot of places & she is hands down THE BEST Referring all of my friends when they say I'm glowing

Very disappointed with the way I was treated last Friday 04/17/26. My appointment was at 2:45pm…read morewith Janet. The receptionist apologized saying they are late with clients, and I understood because I saw 2 clients leave while I was there. Around 3:20pm, I asked if they are still running late, and the receptionist said not for long. At 3:30pm, someone came in wearing scrubs and looked like the receptionist knew her and they chatted and later on went to the back. The receptionist took me to a room around 3:35pm and at that point I was sure that Janet will come soon after, knowing that no clients were there. I sat in that room and waited and could clearly hear Janet chatting with the lady who just came in across the hallway (seemed like the lady stopped by just to chat) They were loud and talking about personal stuff. Few minutes later, around 3:40pm, I opened the door and went to the front asking if Janet knew I was there and the receptionist seemed embarrassed and said "yes, I will go back and talk to her". I went back to the room again and at this point, their conversation continued angain about personal matters and Janet had no respect for a client waiting for an hour. Extremely disappointing. 5 minutes pass by and I left the room and passed them still chatting in the hallway with no consideration. I told the receptionist I was leaving and she looked so embarrassed because she could see and hear what was happening. I thought maybe they will realize what they did and call to apologize. NOPE, I guess there is no consideration or customer care. Never going there again, and will no recommend to people. You could the best at your business, but with a treatment like this?! You are a terrible professional and business owner.

Avoid this place. Front office girl is rude in person and on the phone everytime you call. Owner is…read moreknowledgeable and experienced, just needs new staff or better trained. Not all treatments are available either so they'll sell you Juvashape.

Phenomenal services were provided by Jesse and Eugene. Prior to my massage I had a facial with…read moreJesse that was so therapeutic and beneficial to my physical and mental state. The amount of pressure I had residing my head was giving me such added stress.. Jesse used a jade tool all over my head that left me speechless in relief. On a later date I had a massage by Eugene. His ability of listen to the body and feel around to where it's causing the issues is hands down a talent to marvel at. I was a happy participant. 10/10 experience

The very best thai and combination massage in the area, period…read more So amazing I remembered it years later. If you are run down or in pain, this is the place.

Dr. J and his staff are the best! I'm completely satisfied with my results and how Dr. J was…read morethorough in explaining everything to me. His staff were so kind and supportive and made me feel very relaxed. I am thankful for this opportunity to give a glowing review and say that I will be back again in the near future.

Only place I trust for more then 10 years ! Dr J is very…read morehumble honest great at explaining everything in details ! Entire team have been working with Dr J for years shows loyalty and dedication! Thank you for always making feel beautiful with satisfaction!

Such a great place! Perfect location, always parking available. I tried several services there…read more Laserlipo was great, lost a few inches in the waist, just like wanted. Also, purchased a set of 8 radio frequency sessions and hoping for great effect. Great service and Ashley is absolutely the best, always keeping in touch! Thank you! Highly recommend!

Enjoyed my service I had my first session of laser Lipo and…read moreI could really see a difference just in the first session.

Went for my annual check up, this place was aesthetically pleasing. Super cute and welcoming vibes…read more I was late about 7 minutes gracious they didn't cancel the appointment on me. I usually go for my annual skin exam. As a new client no issues service was great the doctor was great. They are very thorough.

Dr. Grayman seems lovely, and this review isn't about her personality, just the bait & switch I got…read morefrom the practice. I'm disappointed in the experience because I'm new to Orlando and haven't found a lot of personal service practices that can be trusted. Unfortunately, I now feel that applies to this office as well. I went for a consultation on laser hair removal (LHR) yesterday, 12/10/18. After a $75 consult fee, I met with Dr. Grayman and received a pricing proposal from a member of her team. I was also advised that I should wait to purchase a package because the practice is in a "12 Days of Christmas" promotion and LHR buy one area, get one free would be coming up soon. I thought that was nice since they could have not mentioned it...Good looking out! The next day, today (12/11/18), a text arrives announcing a LHR promotion. Yay! I call, ready to purchase a few packages, only to be told that the pricing in my proposal would not be honored through the promotion and that I would be charged full price for certain areas if I wanted to take advantage of the promotion. No where, on the printed proposal does it indicate this is "special pricing", that would indicate that the promotion wouldn't be honored. I've had LHR before, and this pricing is in line with my old place in Ohio. This bait & switch is unethical and egregious. There are hundreds of dermatologists in the area. Don't be like me. Save your consult fee & go elsewhere.