We had a dead battery at the bank parking lot in Ava, Missouri the first week of June 2026. We…read morecalled AAA (2nd call for help in 25 years of membership). We gave the information on our location, our description of our vehicle, our contact number and we're reassured that Ed's Towing were coming out within the hour of our call. We were able to track the tow truck via our cell phone which started at an ETA of 60 minutes. We watched on the cell phone that the time got closer to our location and when it said ETA of 5 minutes we thought help was on the way! After two of us in our 80's stood in the 89 degree weather along side our vehicle we NEVER saw anyone arrive to help! We were at a corner of the parking lot and could see in all directions! After we realized from our cell phone the driver got further away from us and was headed to some unknown location we had to find help elsewhere! By this time we were into this situation 1 hour 45 minutes! On the initial call to AAA the contact person assured us the tow truck driver WOULD HAVE OUR CELL NUMBER AND WOULD CONTACT US IF HE WAS HAVING TROUBLE FINDING US! I hope this review will help someone else to think hard and long BEFORE THEY Use ED'S TOWING SERVICE IN MT. Grove MISSOURI

My husband had an employee break down last night and called Ed's Towing while he was on his way to…read morehelp. Ed's Towing actually arrived before my husband did, which says a lot about their response time. The service was extremely fast, and the driver was very friendly and easy to work with. You really can't ask for more than prompt, professional, and courteous service, especially in a stressful situation. Highly recommend!

Thanks so much to Rays Towing and Recovery. The tow truck driver did an incredible job getting a…read morebroken down ditch digger on to a trailer. It took creativity and fast thinking . Thye will be my first call next time I need help

I want to give a BIG THANK YOU to this company!! We were traveling through from Nashville hauling…read morelivestock and our check engine light came on. We were about 120 miles from home. We got to a place and did a diagnostic test...turns out we had a cylinder coil go out on the truck. I call and the gentleman came and met us at the shop. Thank you so much for meeting us on a Sunday evening! We were able to drive home safely.

WORST place ever!! Don't go here they will try to rip u off an over charge you!! Worst business…read moreI've ever done in my life!! Go to CAPONES AUTO BODY if u need good service!!

My wife and I took 2 of are cars to get Vin verifications done. They were very polite and did the…read moreverifications in 15 minutes. I highly recommend.

Finally found a truly professional, front end mechanic. I have to drive an hour to go here. WORTH…read moreIT!!!

I had work done on my vehicle in January and spent about $1900 but felt like I was treated fairly…read moreand the price was reasonable. I went back this week for a shimmy shock and was told the price ahead of time. It sounded high but unfortunately I agreed to it because I felt like he was fair before. I found out the next day that I was charged $179 for a $25 shock. While I understand that he has to make money I felt that was extreme. I will not be back and would encourage anyone doing business at Jim's research the prices he is quoting for parts and make sure this doesn't happen to you. Lesson learned for me.

Got my vehicle inspected in 15 minutes. Staff are friendly and you feel like your business is…read moreappreciated. Like doing busines locally, I will go back.

Good country folks. I get my inspections here. They do a good job. The shop is messy, but they do a…read morelot of business so I guess that is to be expected.

I get my inspections here. They are great home town folks. She is a long time auto repair and does…read morea great job. I think the world of her as she knows old autos like the back of her hand. She can fix problems in old cars and trucks in a jiffy and they are done right. She has been in the repair business many years and knows what is wrong and how to fix it.

Our experience with Ron Dishman Towing was extremely frustrating and disappointing…read more On December 23, our son--a college student living in Rolla--was involved in a car accident while driving home from work. Dishman Towing arrived and towed the vehicle before a AAA tow request could be completed. Our son was given no information about where the car was taken or how to contact the company. When we called the next morning, we were told they would not work with our son at all, even though he is the primary driver and lives locally. Only the registered owners could handle payment, and it had to be done in person--despite us living more than five hours away. Storage fees of $75 per calendar day were charged even while the office was closed for the holiday, leaving us no realistic way to retrieve the vehicle without accumulating more fees. Communication throughout the process was curt and dismissive, with no guidance, flexibility, or empathy offered during an already stressful situation. Another towing company ultimately had to relocate the vehicle, requiring a five-hour drive just to resolve the issue before closing. Rolla is a college town, and families expect basic professionalism and fairness from local businesses, especially during emergencies. Unfortunately, that was not our experience here. I would strongly encourage others--especially students and their families--to proceed with caution.

Terrible communication, zero compassion, and outrageous fees. They act like fee lords--your job…read moreinterview, medical needs, or urgent ID access mean nothing to them unless their payment is secured. I tried to retrieve my ID from my grandfather's impounded car, and they refused access over a minor incident, even though I was calm and cooperative afterward. Staff were rude, dismissive, and completely unwilling to work with me--even when I offered supervised access or legal documentation. It's clear they care more about squeezing every dollar than treating people with basic respect. If you're dealing with this company, document everything and be ready to escalate. They don't just hold vehicles--they hold your life hostage behind a paywall.