I live in Raleigh, NC. I bought a boat in Surfside Beach, SC after driving down to look it over…read more This was at the end of May, 2025. In early June 2025, I hired Shane and SS Marine & RV Service for a pre-purchase inspection and received a very clean bill of health. It was on blocks so I also needed to buy a trailer. I worked with Shane and paid for a trailer and went ahead and bought 2 power poles, a new fuse box, 2 new batteries, a 9-inch chartplotter, 48" guide rails, and a full boat cleaning and detailing. After it sat in the previous owners driveway another month, It was finally moved.  And that is when things came off the rails. * The new trailers were "delayed"... It's mid-May 2026 and I've yet to see a trailer, although we've allegedly gone through 4 different options he claimed to have secured for me. * The power poles supplier shipped the wrong poles...then Shane thought the poles wouldn't hold the boat so a different pair was to be provided...I've yet to see my 2 power poles. * I've yet to see the new fuse box. * As for the 48" Guide rails for the trailer.  Have not seen the trailer OR these since there IS no trailer.  * I've yet to see the new chartplotter/electronics. * I traded Shane a new depth finder for a Bluetooth radio to be integrated into the 9" screen.  I've yet to see that. * I've seen zero proof that any work has been performed on my boat.  I've asked numerous times for pictures and videos but he finds ways to avoid sending them. * I drove 3.5 hours to pick up the boat just for him to tell me he noticed a gas tank leak. He said he would replace it but I've seen no proof that has been done. * On a separate occasion, I drove 3.5 hours again to be told my motor won't start...no Compression.  Worked out a deal to trade my motor for a repower.  He sent pictures to confirm my motor had been removed but no new motor has been confirmed back on the boat.  "I don't typically send pictures to customers!" * Shane has missed 15 confirmed Dates of Delivery, with one being where he just never showed up.  He claimed he told his secretary to call...  And these are dates HE set.  Just recently I got the, "I promise on my mother's grave we're sticking to this date!"  Yes...  we missed it. * The endless list of excuses range from his suppliers missing deadlines or not delivering the items I bought, more issues he's found but can't prove he's repaired them, his employees not returning from vacation, one employee allegedly getting held up, employees having family emergencies, Shane having family emergencies, car accidents, shooting scenes in the Netflix series "Outerbanks" (no I'm not making that up), and even his employees not receiving phone calls or texts so he could verify what work is being done. * He will tell me how much money HE is investing in my project to make it right, but 11-months in, there is zero progress other than he's proven hes removed my original motor.  And he will remind you that you are not his only customer as many times as you ask for updates. * Including my boat and the missing trade-in value of the motor he has removed, he is sitting on  $15,000 of my property and services not provided. And, we have the receipts he peovided. I've paid Shave via wire transfer across state lines over $7,500 and after 11-months, I have nothing to show, and cant even get to my boat since he keeps it behind his locked gates at storage yards. Shane says all the right things but proves none of the things he says.  If he tells you he will call you tomorrow, that means hes call you in 3-4 days, if calls at all. Do a free Google search and see what public information is out there.  Get to know Rusty Shane Shockley before you consider doing business with him and SS Marine & RV Service. Myrtle Beach man bilks hospital, non-profit out of $500,000 | Myrtle Beach Sun News https://share.google/Q9Pg1k3gBcICIEtEt https://www.facebook.com/share/p/1AE1Q8o9ja/

From the owner: Our company has over 29 years experience in the Rv and Marine industry. The full scope of service…read morein Any make model RV and or camper. We also provide bodywork services and remodeling of RVs Boats Yachts. With guaranteed pricing and service. Let us put you in good hands

Great team all around. My second time having work done on my simi. My truck looks like it has zero…read moremiles on it. thanks again Eric, Randy, and staff.

They are rude and do shoddy work. Not helpful. Ask for overpriced services without delivery on…read morepromised solutions.

Punctual. Very thorough. And very reasonable. All around great guy to do business with. Highly…read morerecommend!!

From the owner: We specialize in quick "vacation saver" repairs and remediation. We're Myrtle Beach locals,…read morelicensed, insured, ready to help you with your RV maintenance, repairs, or upgrades. We're here to make sure your vacation isn't interrupted by a problem with your RV. We are available for emergency repairs/services after hours and on weekends. Don't hesitate to call us outside of normal business hours. Leave a voicemail if we don't answer and we'll get back to you ASAP. As an NRVIA certified inspector- We provide pre purchase inspections for buyers so they can make an informed purchase and avoid potential problems with their new RV. Additionally, we perform pre sale inspections for sellers who want to preemptively resolve objections that buyers may encounter with their RV. We also offer a "Getting to Know Your New RV" service. We will go through your new or new to you RV with you and help you learn the systems and features so you're not scratching your head the first time you go out on the road. We take the time that you likely didn't get at the dealership and make sure you get a chance to use all the controls and features so you can get the most from your RV.

RV Good Neighbor is everything you could ask for. Prompt, professional service. Fix it the first…read moretime. Fair prices on labor and parts. I own a 2003 5th wheel that I keep in storage at Lakewood. So I'm familiar with needing something fixed or replaced more trips than not to the campground. From roof service, to replacing AC, range oven replacement, plumbing leaks, leaking windows, and winterization. They do it all, call you right back, show up when they say they'll be there.

They came out promptly the same day I called and fixed my RV refrigerator that was not cooling…read moreproperly. Since there were actually two things that needed to be repaired on this refrigerator, when it still wasn't cooling the next day they came back and diagnosed that the door was not sealing properly and fixed that as well without an additional charge. This company offers great customer service and really stands behind their work. If you have an RV problem that needs repair I highly recommend you call them. You won't be disappointed.

I had an amazing experience at Carolina RV. The owner is extremely accommodating and the entire…read morestaff was very friendly and professional. I would patronize them again without a doubt.

I had originally given a positive review as the salesman was very friendly and taking possession of…read morethe vehicle went smoothly as I was from out of state. However, since the sale, there has been nothing but issue after issue. The title paperwork was sent to the wrong place, I have had several mechanical issues with the vehicle both on the chassis and the camper side, and the service department has been horrible to say the least at trying to resolve these issues. When you pay over six figures for a product you expect a certain level of quality from the product and professionalism from the organization that sold it. So far I have recieved nethier. It has gotten to the point I am now looking I to SC lemon laws. I have also had to find local repair support as trying to resolve the repairs with Carolona RV has gotten to complicated and frustrating. I would not recommend buying anything from this place.

Buying a used RV is always hit or miss, but it would be nice if they could be honest when they are…read moredealing with you. We purchased a 2019 5th wheel and realized it was used and leather would have issues, and components may be tired, but when you ask how the fireplace works and they skip by it and say good, but the remote is not available at the moment when what they mean is, "NO, it doesn't work, that tends to irk me. Then there's the issue that the large slide doesn't go out all the way, or the fact that on delivery they forgot to put the electric cord in the camper so I had to ask for it and wait 20 minutes while they played tag as to who was at fault. OK, maybe being a bit picky, so when I contact them and say I need to replace the fireplace, not looking for any favors because, as they pointed out, when you leave with it, there's no warranty, I just wished to replace the fireplace myself and thought I could get a deal by buying from them. I got; I will get right back to you. That was a couple weeks ago and I'm pretty sure the crickets that I've heard are going to continue. If it weren't for the fact that the rv we got from them was what we were looking for I'd be regretting the purchase. We love our 5th wheel, we just hated the service and bullshit we had to go through.

Update: Since my initial complaint, we hired JAL Mobile RV…read moreRepair to inspect and service the Onan 5500 generator your dealership claimed had been inspected and was in good working order. The findings clearly show the service was either incomplete or never performed: Critically low oil -- no evidence of an oil change ever being done. Cracked, heat-damaged exhaust. Clogged, deteriorated fuel filter. Leak in the main water board due to a damaged fitting. The total cost to correct these issues was $688.83, which we paid out of pocket. I have photo and video documentation of each issue, along with the repair invoice. Despite these findings and repeated outreach, we have still not received any response from the General Manager. The lack of follow-up or accountability is unacceptable and will be included in my formal complaints to the BBB, South Carolina Consumer Affairs, and other consumer protection agencies.

Tim you're a lifesaver! He was a couple of hours away. Tim could have told he would be there in 2…read morehours to get us a new gas regulator valve for our hot water heater. Nope, he told us where we could find one ourselves so our water heater was up and running in half an hour! True southern decency and honesty! He didn't make a dime. Tim we'll be at Ocean Lakes again next year. Stop by and we'll feed ya and have a beer! Thanks again

RV Rescue came to our rescue! We had a propane leak that another mobile rv service did not repair…read more No hot water, no heat with unseasonably cold weather! We called RV Rescue and they were onsite at the campground the same day! What a relief when we realized they knew their stuff. They assessed the problem onsite , called around for parts, and squeezed us in the next morning at their shop to do actual repair. Aaron and Tucker were amazing and knowledgeable. Great display of southern hospitality and concern. They replaced the regulator and double and triple checked for leaks. We were good to go. We were impressed with the courteous service; Tucker did a free visual inspection of our roof and took pictures of potential issues down the road. He also offered several tips on our thermostat operations and recommend future upgrade for ease of use. We highly recommend RV Rescue!

Overall 'Excellent' Service, HOWEVER, Rating 4 Stars For The Exception Of The Rudest, Most…read moreUnprofessional Service Technician Ever, 'Jamie Rosicki''. She Is The Absolute Worst With Service Etiquette, Motorhome Knowledge, Customer Service And An Extremely Poor Representation Of Everyone Else At This Facility That Are Very Much On Top Of Things. Jamie Rosicki Took EVERY Measure To Run Me Away From Having My Motorhome Serviced Here. . I Chose This Facility Due To It Being Family Owned. There Are Several Other Bigger RV Places On The Same Road That I Could Have Chosen To Service My Motorhome. However, My Extended Warranty Listed Campers Inn As Accepting My Warranty And They Could Get Me In Right Away, Thus I Happily Chose Them. . I Called Campers Inn In Advance To Verify Location, Hours And Appointment Time. I Spoke With Service Technician Keith. He Was Great!! Very Informative And Happy To Setup Servicing My Motorhome. Unfortunately, Keith Was Not The Service Technician That Checked My Motorhome In. . In Short, My RV Had A Simple Problem With The Water Pump And Needed To Be Replaced. After Speaking With Service Manager Christian In Reference To The Poor, Inept And Lack Of Service I Was Receiving From Jamie Rosicki, He Took Over And Swiftly Got Me Rolling. Christian Even Searched And Found The Water Pump At Their Other Location Nearby And It Arrived Within 20 minutes or so. Bernie Replaced The Water Pump And I Was On My Way!! . Jamie Rosicki Originally Quoted Me The Wrong Part To Be Replaced And Informed Me That My Motorhome Would 'Probably' Be Ready The Next Day In The Afternoon. If I Had Not Demanded To Go To My Motorhome And Speak With Technician Directly, I Would Have Had To Get A Hotel Room To Spend The Night, Wait For An INCORRECT Part For No Good Reason, Only To Later Find Out A Correct Part Was Right Down The Street At Their Other Location. . Yes My Friends, True Story! . So Grateful To God, Our Merciful Creator, That Good Somehow Always Prevails In The End. Thank You To Everyone At Campers Inn!

We had some issues with the a/c and one of the lights on the outside of the camper on our first…read morecamping trip this weekend. We stopped in to see if they had someone that could come to the campground to look at it. They were very helpful and let us know someone could come out within a few hours. The tech arrived within a few hours as quoted and fixed our issues. The service fee was paid by the kings mountain, nc location since we just purchased it there about one month ago. I would definitely recommend campers inn to anyone looking to purchase a camper.

Excellent experience purchasing an Avalon from Coastline RV Marine! Their customer service is…read moresecond to none! I highly recommend them! Thanks to Danny Doyce and Kim for making my experience great!!

I have had an amazing experience dealing with Doyce & Sean over at Coastline. I've purchased 2…read moreboats (Avalon Pootons). The thing that really impressed me was the follow-through after the sale. Normally when dealing with any type of dealership after the sale good luck but with this company, they have followed up with any concerns, questions, dry docking, and additional upgrades that I've added to my boats. Highly highly highly recommended! Ask for Sean and tell them Tommy sent you!

I wish I could give Billy & Barb 10 stars. This is the only place you want to bring your vehicle to…read moreget repaired ,they are honest efficient and explained everything in a very detailed manner, there were no surprises. I brought my 2006 Nissan Frontier in to get my transmission replaced after I had it rebuilt by a transmission company which failed after two years. Billy gave me a detailed breakdown of cost which was less expensive than the transmission company that previously did it. You will be 100% satisfied and not regret your decision to take your vehicle to Coastal Car Center of Myrtle Beach thank you both so much

Mr.Bill was a major disappointment for me. Completely wasted my time and was not forthcoming in 3…read morediscussions prior to my bringing in my Motorhome. Definitely would not recommend this business.