Aides are fantastic! Nursing staff should take pointers from them on how to interact with patients…read moreand their families. if you fit the mold of "rehab/elderly minor health issues" this could be your place. If you require extra meds, a timely appt from the contracted mental health team etc, the staff here doesn't want to be bothered. You'll be sent back to the ER instead of them trying to put the supports in place that your family was told would be there during your hospital discharge. Stat to this facility means 5 days later and still not done / ordered.

Dietary needs to start reading menu tickets better. Things get left off of trays. And that puts…read moremore work on the CNA'S. When they work hard enough as it is. So please let's not overwork them. I kinda like each and every person who works here. They are very friendly and respectful, so please let's not upset them and have them leave for somewhere else to work.

Two years ago, we had my father in law with Eagle Ridge. They know all about what it takes to care…read morefor memory patients. They met Dad where he was, allowing him the dignity to live & interact as he could. We were so grateful to the facility. We visited Dad often & witnessed firsthand how the staff worked with all the residents daily. The quality of care was excellent. Cannot recommend a better place.

From the owner: Eagle Ridge is a Sinceri Senior Living community where each day is filled with purpose, joy, and…read moreconnection. We offer personalized care, engaging activities, and a warm, supportive environment for seniors and their families.

The tour offered to potential clients at Sage Oak of Denton is indeed impressive. The boutique…read morestyle is highly emphasized as well as "chef prepared meals." There were some wonderful staff at Sage Oak (Amanda, Mitchell, Diedre, Tay, Ashley, Dorcus, Felecia, Soozie and more) but the constant turnover was a real problem when my brother was a resident there. Some of the attitudes of some the caregivers were truly despicable and that is what made the experience at Sage Oak a difficult one. Staff not properly trained resulted in patient accidents. Staff laziness, gossip circles, complete insubordination, and cell phone obsession took place while residents' needs were often times ignored. Many in the management branch of this company changed positions frequently. During my brother's 19 month residency, there were 5 different directors of nursing. There were executive director changes. (at least 4 that I can remember.) The one person in upper management who always addressed family concerns was Skylar, the last executive director we experienced. He truly walks a dedicated path in the field of elder care and is a huge credit to this company. The owner Loe is rarely visible and manages to live in a different reality from the difficult issues that Sage Oak staff, residents and their families often endure.

Sage Oaks has truly been a Godsend for our family. After a traumatic experience at Truewood in…read moreKeller--where we were told my father required skilled nursing rather than memory care--the transition to Sage Oaks has proven that the right environment makes all the difference. In just one week, it is clear that their success stems from kindness, compassion, specialized dementia training, and genuine accountability. My dad has frontal lobe dementia, which makes communication a significant challenge. While any move has a learning curve, the staff has come alongside us every step of the way. My dad is smiling, happy, and honestly seems more content here than he was at home. Communication is phenomenal. We receive regular updates, and the care is incredibly personalized. A perfect example: my brother visited unannounced and found staff sitting with my dad helping him do 'work.' When he needed to use the restroom, the staff immediately jumped in to assist so my brother could focus on just being a son. This allows us to enjoy our visits rather than acting as caregivers. Contrast this with our previous facility, where my dad had two ER visits for falls and a police call for aggression within his first week. At Sage Oaks, he has had zero falls and zero aggressive episodes that couldn't be redirected by their skilled team. When he had a 'bad' day, they didn't call us to come 'fix it'; they called to ask questions about him as a person so they could tailor their approach. If you are looking for a true home away from home where you can entrust your loved one's care. We were worried about the distance from our home to Sage Oaks and with the care he is receiving the distance has been no problem. If looking for a place for a loved one stop by and check out this facility! You and your loved ones will not be disappointed!

Avoid this place if at all possible. While it may seem like it's a clean facility with friendly…read morepeople on the surface, none of those people actually DO anything. My mother was here for rehab after a hospital stay, and the facility was recommended by Medical City Denton, just down the road. Over a week in, and having received ZERO contact from anyone that I didn't initiate, I asked why, and was told that they hadn't bothered to record anyone's contact information in her file -- translated, they didn't really intend to communicate. My mother, who can use a toilet, wasn't able to in this facility because she wasn't allowed to leave her bed, would be left in her own waste, and even when I would visit I felt like I was going to have to light myself on fire to get someone to help. After about a week my mother got a UTI from laying in her own waste, it took almost another week before they addressed it with antibiotics, and then they implied that she shouldn't be allowed to leave until the infection was better. Here's the deal: the infection isn't going to stay better as long as she's in your facility laying in her own waste. Truly a horribly managed place.

I recently moved my sister here to be closer to me. She has had difficulty adjusting...which I…read moreunderstand. However, her bed is too small for her and not "automatic"....I was told there was a "wall phone" that she could share with her roommate, (she can't use a cell phone), there is no phone. The "call nurse" button has never worked...so each person was given "jingle bells" to ring if they needed help. Well, you can imagine how bad that goes. Who's bell is ringing??? I'm still on the fence with this one, but, feel like I have no choice, as we are limited dealing with government funding. Staff has been friendly and seeming to care.......but..........

My mom moved in Sept. '14. I understand that she was disabled & could be demanding but she was…read moretreated like crap. She passed away in January in rehab center. According to lease agreement she signed (as a woman suffering from dementia that had been disclosed) her death was considered her "30 day notice" according to Dogwood. Our grieving family was expected - and harassed - about "estate" paying additional month for empty a apartment. Not only did we have her death to deal with and burial costs these vultures wanted us to pay $1600.00 for pro-rated month. I had to contact attorney and may continue legal action. Her "estate" is not legally bound in state of Texas for this. They can bite me. Just saying.

My father moved in to Dogwood Estates on June 2015. They literally saved his life. He was in poor…read morehealth upon moving in but Herschel and Donna assured me that he would be taken care of there AND they stood behind their word 100%. Along with Grace Home Health, they monitored him very closely and now today at 90 years old in June; his is in fantastic shape. I have never seen anything but tremendous efforts from the managers and staff. I am totally at peace day and night with my dad being under their care. You will not be sorry if your loved ones reside at Dogwood Estates.

Village on the Park is very short staffed. Not managed well. Management does not respond to any…read morecommunication efforts. The levels of care are an additional charge which you would expect it to cover 7 days a week. It is a ghost town on weekend leaving the residents uncared for. No baths, no assistance with dressing, beds go unmade, etc. Trash is suppose to be picked up 3 times a day, it is not. The toilet seat was always loose which was a hazard to my 96 year old mother. Her last night there the toilet seat slid her off causing her to fall and ended up in hospital. Very disappointed in this facility. Would not recommend.

From the owner: Village on the Park Denton is a distinguished senior living community offering Assisted Living and…read moreMemory Care in Denton, Texas. Residents enjoy spacious studio, one-, and two-bedroom suites with modern finishes, complemented by gourmet dining, a vibrant social calendar, and resort-style amenities. Our SOAR Memory Care program provides compassionate, personalized support in a secure environment. With 24/7 professional care, concierge services, and thoughtfully designed spaces, we empower residents to live independently while receiving the assistance they need in a beautifully appointed community.

My mother lived very short time at A Joyful Journey, but she was beautifully and perfectly cared…read morefor during that time. The staff and caregivers were amazing. Our whole family felt welcome and loved. If you are considering a residential care home for a loved one, you'd be hard-pressed to find a better place than A Joyful Journey!--Charlotte Place

From the owner: Our care home residences are situated in traditional homes and neighborhoods, providing care for…read morefewer patients than assisted living communities. We accommodate up to 6 seniors per location, fostering a more personal, home-like living environment. Our residential care homes offer a smaller, family-like setting for seniors, with food services and assistance with daily living. Living in a residential care home is often half the cost of nursing home care, and in some states, it is even more affordable than assisted living care. Our residential care homes provide supervised care, meals, activities, and health management. While assisted living communities may offer extensive activities such as senior aerobics and field trips, a care home is better suited for someone who needs more individualized, home-setting care.

They do a great job. For the 4 days a week I work, they alternate between two caregivers to help…read moremy husband. Both are great and offer variety in things they take him to do.

From the owner: Providing non-medical assistance in homes, in hospitals, assisted living facilities, retirement…read morecenters, etc... - Hourly care including, transportation to run errands or doctors appointments, helping with cooking, light housekeeping, laundry, companionship, pet care, and so much more. - Live-In Care and 24 Hour Around the clock monitoring - Respite Care - since everyone needs a break. We believe that actively engaging our clients mentally and physically will keep them happier, healthier and in their own homes longer. It is our passion to create an environment of wellness.

The office staff is always nice, but Over the past few years the grounds and service/ maintenance…read moredepartments have decreased. Yard not mowed on a regular basis, weeds and dead bushes. Have requested maintenance many times before they actually get there to fix the issues.

Am the pest control guy my name is Giovanni and am at this place twice a month doing the service…read moreevery time I do the service I check in with Lucia she is wonderful really polite really help full I always look forward to servicing this place .