Dietary needs to start reading menu tickets better. Things get left off of trays. And that puts…read moremore work on the CNA'S. When they work hard enough as it is. So please let's not overwork them. I kinda like each and every person who works here. They are very friendly and respectful, so please let's not upset them and have them leave for somewhere else to work.

Aides are fantastic! Nursing staff should take pointers from them on how to interact with patients…read moreand their families. if you fit the mold of "rehab/elderly minor health issues" this could be your place. If you require extra meds, a timely appt from the contracted mental health team etc, the staff here doesn't want to be bothered. You'll be sent back to the ER instead of them trying to put the supports in place that your family was told would be there during your hospital discharge. Stat to this facility means 5 days later and still not done / ordered.

Went to this facility as an agency nurse. Not a welcoming environment. Arrived 15 min prior to…read morestart of shift. Night crew busy winding down. Checked for my assignment that was not in the book. Called scheduler, stated I was to work on 100 & 400 halls. When asked about log-in info, was told to call IT myself and arrange for that. IT stated that contractor could not call by self but to let facility representative to call on behalf of which they will email details to her and then will notify me. Scheduler was at home at this time. Called her back, she stated because she is home there is little she could do until she accesses computer at work. 6:30am, still waiting for her. No report given yet and not brief orientation to the halls and all that good stuff as a this was my first time at this facility. Around 6:45am, notified one of the staff, asking if there is anyone else to help me with log-in info as it was getting late into my shift. She called the scheduler, who was till at home and no indication that she will be in the facility at any time soon. Around 6:50am: Still no report, no scheduler, no log-in info, and no sign that I will start my assignment any time soon, I informed the other staff that I would rather go home. This was unacceptable of the scheduler. At around 7am, I left the building. Called my agency and left for home. When home, noted the scheduler had indicated that it was a no-show shift. I have never been to a facility where an agency nurse is supposed to arrange for my own log-in. As IT stated, it could be anybody wanting access to their system; hence telling me this info had to come from the facility representative. I do not recommend this facility to any agency nurse who cares about patients and time management. What a first time impression.

this facility needs to be shut down first they had my friend on the wrong machine he needed to be…read moreon a BPAC machine he calls me at midnight, wanting me to bring his machine up there because they had him on a CPAC machine. he could barely breathe, took me forever to get them to open the door at this time of night. The next day I went up there to see him, and there was piss under the bed. He had to call the police to get some water-send a friend up there to check on him. P is still under the bed. He had the same clothes on for four days, they have not got him up to walk or do anything as of now I'm not even allowed on their premises and he has a POA that is not for his best interest. Every day I have somebody go and check on him and the report I get back are awful. I do not recommend this place for anybody. staff was very rude when I asked them about machine that night. They said they had it handled. But they didn't how did neighbor to go up there and fix the machine right. Also, he said he hadn't use the restroom in two weeks. When my friend went to tell the nurses they said we have that handled. We know how he is. He called me wanting me to call 911. He was in so much pain and I did I'm not sure if they showed up or not, it's pretty sad when you have to call 911 when you're in a facility like that and in pain. I am now in contact with a lawyer, and I will see what I can do about this facility and the POA nobody deserves to be abused and mistreated and taken advantage of. Money surely is the root of all evil.

My mother in law lives here and loves it. Super kind staff and enough activities to keep her busy…read more She likes the residents too. they take very good care of her. Highly recommend.

I do not recommend this place. I was with my uncle last night when someone came in to tell him…read morethat they were out of the hotdogs they were serving for dinner and asked if he would like a ham sandwich or a grilled cheese. A well balanced meal? I think not. I learned he mostly relies on TV dinners. This place is a dismal place to send your loved ones to.

Avoid this place if at all possible. While it may seem like it's a clean facility with friendly…read morepeople on the surface, none of those people actually DO anything. My mother was here for rehab after a hospital stay, and the facility was recommended by Medical City Denton, just down the road. Over a week in, and having received ZERO contact from anyone that I didn't initiate, I asked why, and was told that they hadn't bothered to record anyone's contact information in her file -- translated, they didn't really intend to communicate. My mother, who can use a toilet, wasn't able to in this facility because she wasn't allowed to leave her bed, would be left in her own waste, and even when I would visit I felt like I was going to have to light myself on fire to get someone to help. After about a week my mother got a UTI from laying in her own waste, it took almost another week before they addressed it with antibiotics, and then they implied that she shouldn't be allowed to leave until the infection was better. Here's the deal: the infection isn't going to stay better as long as she's in your facility laying in her own waste. Truly a horribly managed place.

I recently moved my sister here to be closer to me. She has had difficulty adjusting...which I…read moreunderstand. However, her bed is too small for her and not "automatic"....I was told there was a "wall phone" that she could share with her roommate, (she can't use a cell phone), there is no phone. The "call nurse" button has never worked...so each person was given "jingle bells" to ring if they needed help. Well, you can imagine how bad that goes. Who's bell is ringing??? I'm still on the fence with this one, but, feel like I have no choice, as we are limited dealing with government funding. Staff has been friendly and seeming to care.......but..........

The people that work here are what keeps bringing me back every time. Mr. Boyd has put together an…read moreamazing team of physical therapists that will lovingly push you back into shape. They care for every level of disability. The food is good and the stafff are amazing. It is a very clean facility. You cannot go wrong here.

Do not use this facility for Rehabilitation because the facility will bill your insurance $8,500(85…read morehours ) for 20 days of rehab (5 week days) at 1.5 hours per day at a rate of $350 per hour (amount they bill your insurance )for a combined 1.50 hours of PT, OT and ST. 1/2 hour each. In addition to billing the patient/resident $5,400.00 for the same 20 days of rehab. Thus $13,900 for 20 days of 1.5 hours of rehab per day x 20 daya=30 hours $13,900÷ 30 equals $460 per day x 20 days of 1.5 per day (3rd party PT therapists) who are only being paid $100 per hour. The facility gross profit of $360 per hour. If you are someone ?who requires more PT good luck as none of their residents ever walk out of their own). As most are still wheel chair bound or using a walker when they leave if their lucky. After all if they fully rehabilitated their residents the facility would go broke. They are 50 percent short staffed because they can't retain good nurses or aides because the pay is low. 25 percent are contract so Covid is an issue. They Covid test the residents every 3rd day at $250 per test they charge the patient or insurance.Reason being too many contract employees thru 3rd party companies.

I have lived here in Denton, Texas for most of my life, except for enriching experiences in…read moreBudapest, Hungary, in 1990, and then again in the middle 1990s, when I lived and worked overseas in Christchurch, New Zealand, where I unfortunately had a bout with the virus meningococcemia, which claimed all four of my limbs and almost killed me. I had medical experts who were trained in the United States and The United Kingdom and they did not waver and effectively did the things necessary to make my life easier and better by training me in donning and doffing my prosthetic hooks. My elderly parents moved to Good Samaritan Village in the early 2000s, and my brilliant father was keen on moving from our family home on Bell and Roberts St., near Texas Woman's University. My Hundred Year Old mother, Peggy Fearing has really enjoyed the last stage of her life and remained in the Creekside Duplex, #35 for the past two decades, and shows no signs of going anywhere: Indeed, her chief complaint is generally the absence of visitors and the wholesale loss of hearing and eye sight. My two sisters are currently on vacation, in tropical places that don't concern me. Kim and Marilyn Harris generally take turns on who goes when. Meanwhile, it's deep sunny summer time in North Denton, Texas and I pray that our Air Conditioner hangs in there for the duration and blessed fall weather conditions, which includes the usual seasonal changes and shorter days. I am just a disabled and thankfully retired management professor at the end of his dream career. Let's get some things straight: I have greatly appreciated the positive impact of praying that my church family did for us all along the way. Together, we are much stronger than when we are apart! Cheers, Mark C. Fearing, Ph.D.

My mother-in-law was in the skilled nursing part of Denton Village from 11-19-25 to 12-9-25 and it…read morewas a horrible experience. The staff would not provide us with information about her care, physical therapy, occupation therapy, food intake, water intake, medications or anything we asked them to inform us about. We found out on the day we checked her out of there that they had not been giving her one of her required medications for the entire three weeks she was there. Our family was given a meeting with the social worker, a nurse, PT, and OT and we asked for charted notes of what she had been doing there and her progress and they told us they could not provide that information. We found her soiled in bed a few times. She never had fresh water to drink when we would arrive. We did not find any evidence of skilled nursing taking place for our mother.

Two years ago, we had my father in law with Eagle Ridge. They know all about what it takes to care…read morefor memory patients. They met Dad where he was, allowing him the dignity to live & interact as he could. We were so grateful to the facility. We visited Dad often & witnessed firsthand how the staff worked with all the residents daily. The quality of care was excellent. Cannot recommend a better place.

From the owner: Eagle Ridge is a Sinceri Senior Living community where each day is filled with purpose, joy, and…read moreconnection. We offer personalized care, engaging activities, and a warm, supportive environment for seniors and their families.