On average, I go there 3-4 times/week for a few weeks. I am not going there from now on. This is supposed to be an all-you-can eat buffet restaurant. If you pay before 6pm, it costs less than 7 pounds. The story is as following: I don't eat pork nor chicken. I went there because they have fish. When I was there two days ago, I realized that they intentionally do not put a lot of fish on the counter. Even they ran out of fish, they did not refill on purpose. I waited for 10 minutes, it was empty. I asked the staff. She said that she would bring the fish to the counter in 10 minutes. I ended up waiting for 30 minutes before they put the fish in the counter again. When I went there today. Same thing. I asked them to bring the fish to the counter as there were only two small pieces filled with soya sauces. I asked the staff to refill the fish. She said impatiently ok ok. She did not even check with the kitchen. A friendly non-Chinese waiter came. I asked him and he went to the kitchen to ask them to put the fish out. As they don't refill often and I only have less than an hour to finish, I filled half of a plate with fish. When I ate, two Chinese ladies were standing nearby. They said to each other. He took a lot of fish again. Hey! This is an all you can eat buffet restaurant. If you are not happy, you can increase the price or put it in writing that each customer can only have a limited portion of fish. When I finished, the waitress even said that I ate a lot of fish which is expensive. She then said that there were two pieces (very small pieces of about 3cm in length) and they were not supposed to refill until it was all empty. She said that they were being kind to me. I told them that each time i go there, I feel like a bagger asking them for food. They can increase the cost if they want. They should not leave the fish counter emptied for about 30 minutes last time and about 15 minutes this time. Each time they took the fish out, they only put a few pieces. Never been to such a rubbish buffet restaurant before.
This is not the first time I had conflict with them. About 3 weeks ago, I was at the door waiting to be seated. The waiters and waitresses were talking to each other at the back. They all know that I am a regular customer and sit at the same place. As they ignored me and I was hungry, I just went straight to the table I used to sit. It is not a big deal. Then, a very big waiter came to complain me. He said that I am bad as I should have waited to be seated. He said that several times. When I left, I complained to the manger who is nice. He asked the waiter to apologize. The waiter did but when I left the door, he asked me Can't you read the sign? in an unfriendly way.
When I went to the restaurant the first time, they asked me what I wanted to drink. I said tape water. The water gave me shit and asked What? I said tape water. When I went there the 2nd time, I got similar reaction.
By the way, all the large spoons there seem to be rusty (lots of black dots). What are they?
The manager and the non-Chinese waiter are very friendly. The chinese waitresses and waiters have very poor attitudes and treat their regular customer in such a poor manner. They wish all the customers eat the cheap foods such as chicken, noodle, etc and order drinks. They don't like people who go there to eat the more expensive fish and order tape water.
I would have given it 0 star if I could. read more