what can I say... would give zero stars if I only could. I had the worst experience EVER with this so called "restaurant". Have purchased a deal from wowcher for a 7 course buffet and invited my friends who came to visit me from abroad. we printed out the email with confirmation of order and vowcher code and went there with the intention to have a great night. When we got there my husband shown the printed email and was told by the manager/owner that "this is not correct print out, get out of his resturant and that we are not his customers". Very polite indeed. He said few more Extremely Polite things to us, including that my husband stinks of alcohol (we had one drink before going there with my friends that visited - what a crime! have a drink on your day off! before a night out!), Moreover, when I asked how to get my money back he said i just phone wowcher and they issue refund 100%. I have done so and the customer service advisor told me she will confirm with merchant. After 2 mins she got back to me saying he will not refund the money. I found the service absolutely appaling as instead of treating your customers nice, we have been treated like some kind of piece of dirt because we printed out the email with confirmation rather than some other pieve of paper - the email had all the info on it including name of resturant etc. If you cannot provide proper customer service don't open a restuarant. No wonder they have been on Kichten Nightmares. Actually, my experiance proved they learned nothing from it. Arrogant and rude. Worst customer service ever experianced. And of course, it goes without saying that I WOULD NOT RECOMMEND TO ANYONE. read more