First of all, Hugo is so fast at responding to queries. He was also more than accommodating in…read moreterms of offering us a flat rate, not an hourly rate. The cleaners Dener and Sara are incredible. They took their time and did an incredible job. We were in awe of the state of the house, particularly the kitchen, which was no easy job the stove refrigerator microwave all looked like they have new life now. So shiny so clean I don't know what kind of products they're using, but I really want to buy them for our new place. They also just lovely humans. From Brazil and have two kids good sense of humor too. We couldn't be happier with Green Cleaning SF will definitely be asking for their help again 10 out of 10 recommend

Once again, Green Cleaning came through. My apartment really needed to be cleaned. It's hard for…read moreme, being an older person, to keep up with the dust and grime of the city. I live on a well traveled street, so there's plenty of exhaust soot entering, especially on weekends. The ladies went above and beyond with little touches here and there. They work quickly and efficiently. The service is very reasonable compared to many out there. You won't be sorry if you chose to use this company.

Had a deep clean yesterday by House Cleaning SF and I could not be happier with the result. Great…read moreservice, and attention to detail, leave everything sparkling clean. This has been the best experience I've had with a cleaning service. Highly recommended!

The second cleaning wasn't as spotless as the first. I specifically booked the same cleaner again…read morebecause she did such a thorough job the first time and didn't miss any areas. It really felt like she went above and beyond, and I could tell she put a lot of time and effort into making everything look clean and organized. Unfortunately, the second cleaning felt a bit rushed, possibly because she had another appointment afterward. Once she was finished, she seemed to be in a rush to leave and I didn't really get a chance to walk through and double-check that everything was good to go before she left. I would have appreciated having a few minutes to look everything over and point out anything that may have been missed. It also didn't feel like the same level of care or attention to detail was given this time. I noticed some dirty spots that weren't completely wiped down or vacuumed, and one of my floors wasn't as spotless as it was after the first cleaning, so I don't think it was fully mopped. My room also didn't have that same clean and organized feeling it had after the first visit. The first time, the stairs in my hallway were also cleaned, but during the second visit I was told that the stairway wasn't included and would be an additional cost. That was a little confusing since it had been done during my previous cleaning. Overall, my first experience was excellent and genuinely felt like the cleaner went above and beyond. The second cleaning just wasn't as thorough or consistent, which was disappointing since I specifically rebooked the same cleaner based on how impressed I was the first time. That being said, I still trust this cleaning company more than others I've tried and would continue to use them. I just hope future cleanings are more consistent with the quality, effort, and attention to detail I received the first time.

I reached out to Lorhany after seeing her amazing reviews on Yelp. She is great with communication…read moreeven while she was away on vacation and when scheduling changes came up, she was still very communicative and worked with us to find a good time. The service itself was absolutely amazing. She and her team are friendly, professional and very thorough. I love that she used kid safe products and she asked questions about what products we wanted to use where. I hope she will work with us for years to come.

Lorhany and her team did a truly remarkable job deep-cleaning my house recently while my family was…read moreout of town. She and her team were so meticulous, and we came home to such a clean and orderly house. They did even more than we had discussed and stayed extra long to complete the job. Her company is so professional and well organized. They are responsive and accommodating with dates and times. I am so happy that we found her service and looking forward to working with her in the future.

Excellent work! The best in the city! They were on time and did even more than we asked for.read more

Great service and wonderful customer service! Very thorough cleaning. Ana is excellent!read more

The team did an amazing job for deep cleaning. They were thorough and on time. Highly recommend…read moretheir service.

I needed help with deep cleaning the kitchen, pantry and bathroom at my dad's house. He is elderly…read moreand doesn't see too well anymore. It has taken a while to get him to agree that he needed help with cleaning around the house. He says the dirt doesn't bother him, but I said I can't keep coming over unless it is clean. Having daughter's company wins! After reaching out to several services, Ana's was the one who got back to me. I had texted what I needed and when, and Debora replied to me their availability and what to expect. Basically, the cleaning crew would come and assess the job and provide an estimate. If the rate was acceptable they would begin cleaning immediately. Maria and Rosa worked for four hours, a total of 8 man hours. I am so grateful at how much they got done, it would have taken me more than two days to do what they did. Maria was the lead of this team. She speaks some Spanish but her first language is Brazilian Portuguese. We were able to communicate pretty well using Google Translate. I am working toward decluttering the rest of the house (a daunting task as dad is a bit of a hoarder) and will be reaching out to Ana's Cleaning Service again in the future. And maybe I can learn a little bit of their language, too!

Fast, good value, and got through some real tough grease left in our appliances by the previous…read moreowner.

Really disappointing experience…read more First, it appears this business no longer actually operates in San Francisco and instead refers or sends work to friends/family connected with the business. We used them for house cleaning about 4-5 times. We originally had Wednesdays scheduled, then switched to Mondays. Then, completely out of nowhere, they simply stopped showing up. I texted the person coordinating our cleanings three separate times and received no response. I then contacted another person associated with the business, who replied and said she would follow up with her nephew. After that, nothing. That was by far the most frustrating part: no cancellation, no explanation, no response -- they just ghosted us. It was also disappointing because every time we hire a new cleaner, there is time involved in showing them the house, explaining what needs to be done, and establishing a routine. After doing that with this team, it ended up feeling like a complete waste of our time. We also experienced a change in pricing from what was discussed during the initial walkthrough, which added to the frustration. With young kids, we rely on having dependable help and can't easily absorb a cleaner simply not showing up. I understand if a business can no longer accommodate a client, but sending a simple message is the bare minimum. The lack of communication was extremely unprofessional.

Richyelle's cleaning service is wonderful, professional, thorough and kind. We used this service…read morefor the first time yesterday and are so happy with the results and fast turnaround time from our initial reach out. We will definitely be repeat customers! I also really appreciate that the cleaning supplies were not overly strong and left our home smelling clean and wonderful!

They have cleaned my house for many years and have always been thorough and worked as a team very…read morequickly

Scheduling with James was super easy and he responded right away. Martha and her team arrived about…read more10 minutes early so that she could take a look at the house and we agreed on what she could clean within my budget, we agreed they would deep clean the master bathroom and kitchen. It was a tough job, and they were excellent. The master bathroom and kitchen are both really big, and nothing had been professionally cleaned since the start of COVID six years ago. I keep things pretty tidy, but cleaning is hard, and there was definitely a good amount of accumulated grime. Martha and her team left everything absolutely spotless. I particularly appreciated the straightforward communication about what could get done, the willingness to work within my budget, and the ease of scheduling. James and Martha both speak excellent English, so it was very easy to explain what I needed done. Highly recommend working with these guys!

Although traffic caused their late arrival they adjusted their end time to allow for their planned…read more3 hours. They finished all planned cleaning in the alloted time.

I'm genuinely very grateful for the care and attention they put into my home. With a busy work…read moreschedule, having someone I can trust to come in and take care of everything so thoughtfully gives me a lot of peace of mind. They are reliable, kind, respectful, and consistently do a beautiful job. The house always feels fresh, comfortable, and well cared for afterward, and I really appreciate the small details they notice without needing to be asked. What stands out most to me is the trust and consistency. It's a wonderful feeling to know my home is in good hands. I truly appreciate their hard work and would happily recommend them to anyone looking for someone dependable, caring, and professional.

We hired this company for a move out cleaning and they did an amazing job. The staff were very…read morefriendly and professional, the pricing was also reasonable.

Requested Alves cleaning this week for a deep clean in our apartment - 2br/2ba, about 1200 sq feet…read more Their website is quite nice and I really enjoyed the professionalism in the scheduling interface - and, even though I made a mistake when I set up the appointment, they were able to fix it manually right away without issues. Cleaners arrived 10 minutes into the 2 hour window we were given and went right to work - they were super quiet, inobtrusive, and thorough. Apartment was sparkling when they were done - even one of the bedrooms where we forgot to pick up the clutter beforehand was thoroughly cleaned and organized by the time they left (approx 3 hours for deep clean). They did an amazing job and, even though we intended it to be a one-off event, we've scheduled recurring monthly cleans with Alves now. Yelp and text message communication was on point - not instant, but prompt, and always thoughtful and thorough.

These guys are really the best. I've been using them every few months for a deep clean. They are…read morealways punctual within the arrival window, and do a very thorough impressive cleaning of the whole house. I routinely check other companies' prices and Alves is still the most affordable, too, based on what I see. I highly recommend them.