I needed to create buttons for my team for an upcoming conference. The process to submit the order…read moreonline was quite easy. The shipping options were overwhelming - there were lots of choices and prices - so I decided to call and get a better idea of what I would be paying for. A real person answered the phone and he was great. He explained the ordering and proof process, typical turn-around time and shipping options. I told him my timeline and he recommended a shipping option. Very polite and helpful (sorry I forgot his name). I finished my order online, received a proof the next day, asked a question, got an answer, they made the buttons and shipped them. I received the buttons with 2 days to spare and they look great! I can't wait to give them to my team! I even received a handwritten thank you card from the owner in the mail. Great service, great product, highly reccommend!

I used Pure Buttons for an organizational event to create keychains. I went through their website…read moreand used their own customization tool to design my order exactly to my specifications. The system gave me a digital proof and allowed me to check out seamlessly. However, when my order arrived, it looked nothing like what I designed. Instead of the customized design I created, I received a keychain with the same single image printed on both sides. I immediately contacted Pure Buttons for a resolution; whether that meant a refund or being able to redo the order correctly (using the same customization tool I used the first time) at no additional charge. They refused. The only "solution" offered was a 50% off gift card; which could only be used at Pure Buttons. This made no sense. Why would a dissatisfied customer want to spend more money with the same company that mishandled the original order? Pure Buttons advertises "excellence" on their website, but they don't deliver on that promise. They also don't take accountability when things go wrong. Instead of making things right, they simply pass the problem back to the customer. Because of this experience, I will not use Pure Buttons again, and I do not recommend them for any customization needs. If you want reliability, accountability, and products that actually match your design, look elsewhere.

Out mother passed away a few months ago and there is a fundraiser walk at the cancer resource…read morecenter she used while she was fighting her battle. We wanted to get team tshirts made and I'm ashamed to say we first looked at several online options. Sure, the price was cheaper but we had no idea the quality and then the expedited shipping would have been crazy expensive. So I stopped into Young's to talk to them about what I needed. The lady was incredibly helpful (I think her name was Nancy) and made sure we got exactly what we were looking for. Sure...the shirts cost me a little more than online but I was happy to pay it to support a local company and to avoid the possibility of shipping delays. I picked up the shirts today and they are perfect!!! I will definitely be using them for future needs!

Hats off to the welcoming team at Young's who attentively considered my suggestions. A talented…read moreartist provided a draft of a unique design that I approved with minor adjustments. From beginning to end, I received my shirts in under 2 weeks. The outcome left me completely satisfied! The shirt recipients were equally impressed! I definitely suggest their services!

Their whole team was amazing from start to finish ..I was looking for the perfect blush pink chair…read morefor my daughter's nursery and they had a floor model available in pristine condition. I asked if they could hold it for a couple days so my husband can coordinate his work schedule in order to make the 10 hr drive there and 10 hr drive back (and it was snowing up there at the time too). They made the transaction such a breeze - the chair was wrapped and protected to prevent any damage when my husband got there and they were extremely helpful throughout the entire process. So suffice to say, this pregnant mama was very satisfied and I highly recommend them for all your baby's needs!

We traveled from Pennsylvania to Berg's in Lyndhurst, Ohio. From the moment we walked in we were…read moreimpressed with the quality and selection. Our sales guy was friendly, but it was a busy day, and he was helping a couple of other customers as well. We never felt ignored and we were free to look around at our pace. The prices are high, but the furniture is of great quality and will last for many years. So you get what you pay for. We shopped in September and our furniture arrived in January. I thought that was a bit long, but babies not due until March. We overall had a great experience.

Great selection of product and decent pricing. They were extremely responsive and helpful. Thank…read moreyou!

Nothing but the best service from these guys. I needed some manila folders and paper. Order over…read morethe phone, items come next day, no extra charge for shipping. This happens over and over again, and the service is consistently outstanding.

This was the best moving experience I have ever had! And I've moved a lot!…read more James and his team were punctual, careful, and friendly. They got our move done faster than expected and each one was a pleasure to deal with Hopefully I won't be moving for a few years, but if I so, I'm going with Leader again, and requesting James and his team.

My movers were completely high on DRUGS during my move. It took way longer than necessary due to…read morethem taking cigarette/weed breaks every 15-20 minutes. We told them a few times where things were supposed to go, however my husband ended up having to go behind them and move everything again because they put everything in the wrong rooms. They were likely way too high to remember where things go. My entire house and my expensive furniture smelled like weed. When I told them I didn't appreciate them doing my move high as hell. They then proceeded to become very rude and aggressive. I called the office to report their behavior and I was sobbing crying . I was told no managers are there on weekends and a manager would call Monday. That never happened. WORST MOVING COMPANY EVER. Run away!!!! Do not use them!

Great custom brackets for video and photography, great prices, great attitude, great customer…read moreservice. I'm a professional photographer. I salute Mike & crew, and the work they do. Five stars.

I just received an Gimbal Upgrade kit from Custom Brackets and one of the two components looks like…read moreit's been used extensively by somebody who doesn't take care of equipment. It's all dinged up. I'm sure they make good stuff, but I ordered new parts not used ones. I'm very disappointed...

Such a great place to get frames done and also consulting about art. The people are so friendly and…read moreknowledgeable. Prices are on par with other niche framing spots and coupled with the great service, worth it .

Best ever !!! For years they have been our favorite! Very creative, really listen to you re: your…read moreneeds and expectations. Super knowledgeable and personable. Very dependable and we've never been disappointed.

They do good work, but their customer service is absolutely terrible. The one who runs the company,…read moreNaron, his leadership is not customer focused. I placed several orders with them and in the beginning my first couple of orders were done how I wanted them. The last order I placed, I received NOTHING I ordered because no one called to confirm my order with me. They only did part of my order and decided not to do the rest nor did they read the email to confirm they had everything I originally ordered. There was emails that I sent them that they still haven't opened. If you are looking for an apology of any sort, let it go. Even when they are wrong they don't apologize. Unfortunately, this is another Black Owned Business who doesn't do good business. DO NOT USE THEM!!

Great personal service and wonderful work. I will continue to send all my printing needs for…read moreFCBRadio from now on.