I was a member at HOTWORX for about a year and a half, but my final interaction with this studio's…read morefront desk led me to cancel my membership. I called the studio to cancel and the front desk answered with "hello," then hung up while I was in the middle of speaking. When I called back and explained that I had just been on the line, I was told there was "no reason to be unkind," even though I was simply explaining what had happened and repeating my request. When I asked how to cancel my HOTWORX membership, I was told it had to be done online or in person, but no instructions or link were provided when I asked where to go online. Questions about when management would be available also weren't clearly answered. After being a paying member for over a year and a half, the front desk interaction felt cold, rude, and dismissive. Because of the customer service alone, I cancelled my membership and will not reconsider returning. I have also reached out to management directly regarding this experience. Unfortunately, based on how this situation was handled, I would not recommend this HOTWORX location.

I have been at hotworx for 9 mos now and absolutely love it!…read morethe staff is so friendly and I have met a few new friends along the way! I love the sweat of the infrared sauna! the hitt exercises fly by! the app is so easy to use for booking sessions. love love love it!!!!!! Linda J.

From my recent experience, I wouldn't recommend this CrossFit gym for beginners…read more I appreciated the onboarding process, including the paid 2x 1:1 training sessions with a coach and the opportunity to try two CrossFit classes. That said, the membership structure feels inflexible for someone new to CrossFit. The available options--14 classes for $165 or unlimited for $195--assume a level of frequency that may not be realistic for beginners, and the value doesn't change. There are also no drop-in or lower-frequency options for those who want to build consistency at a slower pace, especially post physical therapy or injuries, such as one class per week. The rationale provided for this frequency structure included helping members more rapidly become familiar with navigating equipment, ensuring exposure to a wide range of exercises (which, according to a coach, may not repeat more than twice a year), and minimizing in-class setup or modification questions. However, this approach seems at odds with the messaging I received during onboarding that modifications are welcomed and supported. Overall, the experience felt somewhat misaligned with how the program was initially presented. The onboarding emphasized a "no pressure" environment, but the membership frequency options feel "pressured" and class expectations may not support a gradual or sustainable entry point for all individuals. For those considering this gym, it may be a good fit if you're ready to commit to a higher training frequency. However, beginners or those needing more flexibility or modifications may want to clarify whether the structure aligns with their needs before joining. In my recent experience, I found it doesn't make sense to join for 4-5 classes a month and pay $165, and still experience the owners pricing that belabors navigating the gym, potentially overwhelming the coaches with appropriate modifications for each class even if joining early or prepping beforehand (something the coach I worked emphasized is unnecessary), or after spending $200 for two required private training sessions leading up to joining a class.

Is the best Crossfit gym around. Incredible owners who challenge you, but care about the well being…read moreof their members. Extremely knowledgeable coaching. John has probably viewed over 10,000 squats in his lifetime and Nikki is very insightful. They do a great job of balancing novices and experienced Crossfit members with their approach. Great community and better people.

This place I've called home for several years now! The best kept gyms around! The community is…read moreinfectious and keeps you motivated to be your best self! Customized equipment with unilateral & bilateral movements for All muscle groups! A posing room to see progress, customized apparel, and have supplements, waters and energy drinks to maximize the workout! The business owners that take care of their unique gym equipment all the time, weights are always re-racked as well. Always well kept and clean! If you're looking to change and transform their training sessions are a must. Their workouts and programs can elevate anyone's goals and confidence. The only thing you need to do is trust the process. It's helped me succeed to become a better me all around. The training is life changing! The goals you achieve will grow you into a brand new person! Coach Keith & Stacie creates elite athletes and winners ! But what's important is the community that respects and cleans its environment! Nothing like it in the area! Remember it's about quality not quantity! Invest in yourself.

This is a great gym with a really motivating atmosphere. Everyone is here to work hard, and…read morethere's a strong sense of community among the members. The staff is very friendly and the owners are also very comical. The equipment is clean, the space is well kept and there's a lot of unique pieces that you're not going to find elsewhere. The layout is very spacious and there's a posing room in the back if you're a competitor and want to practice. If you're in the area and serious about working out, this is the place to be. The other options in surrounding areas (Planet Fitness, LA Fitness, Anytime Fitness) are lackluster compared to this spot.

I coach USDBF Team USA Premier Women and I regularly use CrossFit to train (myself and others) in…read morethe off season. After visiting CrossFit MontCo, I was convinced that it would be the perfect place to hold a national MiniCamp for the Team USA Hopefuls on the Preliminary Roster. When I visited and observed, I noticed that the energy of the space is just AMAZING. I was only supposed to be meeting the owners and observing, but the place was so hopping that I felt like picking up a barbell and jumping right in! CrossFit MontCo did NOT disappoint! The owners generously donated their space to host Team USA Premier Women for part of their minicamp training weekend. Over 40 top athletes visited and laid down some sweat at CF MontCo! The space is positive and open - the owners and coaches really know how to communicate and work with the athletes. Do not walk, but RUN into this place and sign up for some great workouts in an amazing community of athletes. Go CF MontCo!

Great place to learn Crossfit!! Great community! Coaches are always there to teach you…read more Class schedule is really convenient

I've been a member of CrossFit Manayunk (CFMY) for almost two years and the community here is…read moreunlike any other place I've ever experienced (and I've played on sports teams for most of my life!) Coach Paul is extremely knowledgeable and patient and Coach/Owner David Lee programs workouts that will align with your personal fitness goals (whether you want to get bigger, smaller, faster or stronger.) I've dropped in and competed at other CrossFit locations, but I can tell you that the community and energy that you will feel at CFMY is incomparable. Whether you're a Division I athlete, or just an average Joe that want's to be the healthiest you, all workouts have modifications so that you can avoid injury and get the most from your workout. I highly recommend CFMY to anyone that's looking to take their fitness to the next level. (Also, they frequently offer awesome deals on living social to try it out - so keep an eye out for their next promotion!)

I've been with CrossFit Manayunk for almost two years now. In the beginning, my form for all my…read morelifts were terrible, my numbers were low, and I was hitting a brick wall. I heard about CFMY from a friend so I decided to give their OnRamp class a try and it changed my life. Coach Paul and and Coach/Owner Dave are some of the most knowledgable people in the crossfit world. Dave's program makes you work hard and pushes you close to your limit so you're always working and sweating. Paul makes sure that our forms are correct. He values form over numbers any day of the week. They know that bad form leads to injuries so CFMY emphasizes form over anything else and that is when you know that you're at a good gym that cares about you. In addition, the CFMY community is one of the best there is. It's like a family that keeps pushing you to be the best that you can be. The comradery between the athletes and the coaches is seriously one of a kind and nothing comes close to it.

Great gym and great owners. I met Jim Smith over 25 years ago when he worked for another gym. He…read morewas always very positive, big smile and never judged or put anyone down. Fast forward now he owns the gym. He loves fitness and helping people change their lifestyle to achieve their goals. Jim is truly one of the most genuine person i have ever met. He is also one of the nicest person i have met. His wife/co-owner is also in that category and they def fit well together. Great gym/cross-fit with lots of experience and knowledge to go around.

Best vibe and equipment if you are serious about getting mind and body right stop by and check it…read moreout ‍

I have been with Chester County Training for three years and it has changed my life for the better!…read moreI eat better, I drink more water and I work out consistently with Austin twice a week. I now see food as fuel and eat more protein rather than carbs. Adam and Austin evaluated what I needed to do to get healthier and stronger and helped me to realized those goals. I am stronger and healthier than I have been in years! The one-on-one training has given me confidence to lift weights and box with Austin- neither which I had tried before. The workouts are well planned, different each session and challenging. The studios are bright, clean and well stocked with the most up-to-date equipment! Austin is a great motivator and continues to encourage me to work as hard as I can each session. I have belonged to gyms in the past but didn't go consistently and no one seem to care. Adam and Austin care about their clients! They want us to succeed. Chester County Training as become a habit for me, I plan to continue to work out with them for years to come! Some sessions I even have fun!

I have been working with Adam and Brooke since the beginning of August, and I have loved every…read moreminute of it. Not only have I lost over 40 pounds in that time, yes, you read correctly, 40 pounds, I have also learned to look at food as fuel and not as a treat, a social necessity, or anything else that provides an excuse to overeat. The workouts are a highlight of my day, and I can't imagine not working with them, even after I reach my goal weight. The support, encouragement, and relationships developed are priceless. I encourage anyone wanting to be stronger, better conditioned, lose weight, or all of the above to give them a call. I can't say enough great things about either of them. They have truly changed my life.

I stopped by this place one day on my easy to the train because the energy emitting from the place…read morewas a magnet. I spoke to Killian about what they do and I was originally put off by the concept of a workout class. I knew I would be one of the older people and classes are for women. Killian assured me it was an eclectic group and I should use the free trial to see for myself. I have been going to BodyX for a few weeks. I have no idea what the nutrition side of the business is about, but the workouts are phenomenal. Killian and John are very professional and supportive of all ages, fitness levels and personalities. They know what they are doing. I strongly recommend these classes, but not the 530am, because that is my time.

Body X (w/Killian and John) WHICH IS NOW CALLED X-TRAINING. Has transformed my body and the way I…read moreworkout. I cannot tell you how excited I am for X-TRAINING's new space. The energy, community, engagement, philosophy and workouts are second to none.