Joshua and his partner were very professional and packed all our items into the truck neatly and…read morewere able to fit all our household good items. They knew what they were doing. Thank you.

I recently used Remoov, and overall, I had a very positive experience with their team. The service…read morewas both remarkably efficient and hassle-free from start to finish. Scheduling was straightforward, and the pickup team arrived right on time, handling everything with care and professionalism. They took care of decluttering items I no longer needed without any fuss, making what could have been a stressful process completely seamless. I really appreciate how effective and responsive their entire operation is, and I would definitely recommend Remoov to anyone looking for a reliable pickup service!

Let me explain my one star rating! We have a lot of papers at home that need shredding and a couple…read morehard drives. My husband was working at one of the medical facilities and saw Security Data Destruction there. He figured if they use their services then they must be a great company. He also noticed that they did residential destruction so he gave me their number to call. I checked out their website and noticed they have an online form to complete for quotes. Since it was late at night and I couldn't call them, I figured I would fill out the online quote form. So I did! I waited for about 5 days until I called them since I never received an email or call on my quote. When I called there was no receptionist but a voicemail. I left a voicemail with details of what I needed shredded and requesting a quote again. To this day I have not received anything.

Came by my place and picked up the material I had. Pricing was very competitive, driver was…read morefriendly and made the experience super simple. Would definitely recommend to friends and family for any document destruction needs.

Soft touch moving made our move easy. Jose and Scott showed up on time, they called ahead and…read morestated the time they would arrive.They moved everything with care, you can tell they didn't rush just to move items but did it with love like it was their own items. We will definitely use SoftTouch again.

I am writing as a repeat customer to express my strong dissatisfaction with Soft Touch Moving and…read moreto document a pattern of poor service, unexpected fees, and unprofessional behavior. Previous Moves: My first two moves with your company cost between $250 and $350 each. The most recent quoted move was significantly higher at a flat $500, with an additional $180 charged in 30-minute increments (rounded up) for any time over the agreed period via the Groupon deal. During the most recent interaction, I was charged unexpected extra fees. When I questioned them, the representative hung up on me. I called back to request assistance in recovering funds through Groupon. The representative again stated that Groupon is a third party and not their problem, then hung up on me a second time. Email from Lisa (for reference): "Thank you for sending this over. We have 6/12 arrival 630-7am. For the Groupon we will need the Groupon redemption code and I can send over our contract and payment link for the trip fee $100 + $40 mileage fee and $90 moving supplies that are required to properly protect and handle your belongings (stretch wrap, mattress bags and tape). On the day of service any additional hours are $180 prorated in 30 minute increments rounded up. Please let me know if you have any questions Thank you Lisa" You may verify yourself whether these additional charges are clearly disclosed in the original Groupon description. Edit after laughable response from owner: I have receipts from th bank showing I received a full refund. No need to lie. Service Issues: * First Move: The crew initially performed a walkthrough and appeared professional. However, after the move was completed, they had forgotten one of my televisions. Despite pointing it out, they offered no solution and simply left. I was forced to arrange separate transportation for the large TV myself. While the crew was polite, the lack of accountability after a walkthrough was unacceptable. * Second Move (No-Show): The movers failed to show up entirely. I filed a dispute with my credit card, which resulted in a full refund. Credit Card Refund Confirmation: "We are writing to inform you that a refund has been initiated in connection with your recent transaction with Soft Touch Moving. After reviewing your dispute and the details provided, we have processed a reversal of the applicable charge. The credited amount will be returned to your account ending in **** within 3-5 business days, depending on your financial institution's posting times. No further action is required from you at this time. If you do not see the refund reflected after the stated timeframe, please contact us so we can assist you further. We appreciate your patience while we completed our review." In summary, I would strongly advise others not to waste their time or money with Soft Touch Moving. The combination of surprise fees, poor communication, unprofessional hang-ups, forgotten items, and no-shows demonstrates a clear lack of reliability and customer service.

Everything was clean and at an affordable price point. I would definitely recommend. Very friendly…read morestaff.

Of all the vendors involved in restoring our home after a house fire--painters, electricians,…read morecarpet and closet professionals, art restoration, HVAC, and the overall remediation company, ServiceMaster--FRSTeam was the only company that was difficult to work with. ServiceMaster subcontracted FRSTeam to handle our smoke-damaged clothing, textiles, and electronics. I would never have hired them independently. From start to finish, it was issue after issue. Communication was very poor. They repeatedly promised to complete tasks or follow up, only to fail to do so, even after multiple direct requests. I was forced to make the 3-hour round trip drive to their office twice to address basic matters. While they boxed and returned our items neatly, the actual cleaning was ineffective. Everything returned to us caused immediate physical reactions--sneezing, chest pain, and throat pain from the lingering smoke damage or chemical residue. To make matters worse, unlike our other restoration vendors who properly identified unrecoverable items, FRSTeam failed to declare anything as non-salvageable to our insurance company. When I asked them for a comprehensive list of items so I could submit them to insurance myself, it look a very long time for them to respond, and I had to ask multiple times. All of the other companies we worked with would have taken at most 1 business day to send something like this. Trying to get insurance approval to replace the items has been an absolute ordeal. From the insurance company's perspective, they paid $26,000 for professional cleaning, yet the items are completely unusable.

We got a next day pickup and quick estimate! Juan and his team were on time and quicker than we…read moreexpected! We will definitely be using this business again in the future for other projects!

I called Shawn's Junk Removal at 11:00A.M. this morning by 1:00P.M. my stuff was gone. Juan and…read morehis partner were quick and professional. I will definitely call again when in need. Thanks.

I had a ton of junk that needed to be gone. Caleb offered a very reasonable quote and was there…read morewithin 3 hours to haul everything away. I was not in town so he sent photos to show everything had been done. I would highly recommend this company- easy to work with, competitive pricing, and outstanding customer service. If I ever need anything hauled away in the future- they will be my go too!

Caleb was absolutely perfect, he is extremely professional, courteous, and efficient! We had a days…read moreworth of junk that needed to be removed and he went above and beyond to take care of us. Very reasonable with pricing and was on time! Would recommend to anyone who needs a good hard days work done. Thanks brother!

Esther is a pure joy and a thoughtful, tetris-level packing wizard. I'll drive an extra 20m for an…read moreenjoyable, stress-free experience over whatever they do at UPS.

Not from this area, Google showed this location which was easy to get to, very helpful, able to…read moregive rates for all levels of service. Easy Peasy we got our box shipped.

Great service. They were efficient. Moved everything and their quote was EXACTLY what the final…read morecharge was. No hidden fees. Great guys! We would call them again!

After I made this post, the Owner reached out to me asking if he could make good on the insurance…read morepayout. He paid $300 out of the $1600. We agreed on and I haven't heard a word from him since also to make the matter even more exciting my king size bed that got broken from being wedged through doorways and down hallways and had sustained a crack along the side support finally completely cracked and broke off so now I nearly new hardwood king size bed is ruined updated picture below. It is unfortunate that your actions caused you to lose your business. You could've paid and honored your own contract. We gave you months and months and months and you never did. It sucks to suck.