Jeff Truelove was great until you let him know you were unsatisfied with the service, then he…read moreturned on me. He stopped returning my calls or text messages. After several months of not getting my alarm issues fixed I finally moved on to another provider. There were a few months left on my contract with USA, I asked Jeff what the buyout was and it was paid in full. Then the next month I was charged another monthly charge for USA who I no longer had service with. I contacted Jeff, he said he would take care of it. After several weeks I didn't get my refund, and he would no longer take my calls or return my text. I finally had to put in a dispute with my bank to get my money back and block USA Alarm from take any more money from my account. Would I recommend USA Alarms to my friends, no way.

Incredible Service and Recommendations! I thought I knew what I wanted for a security system until…read moreI was able to have a good chat with Jeff at USA Alarm Service. Thanks to his guidance, I got a perfect security system for my house and family without buying unnecessary items. THANKS for the savings and the personalized service!

We used Castlewall in our last two homes, we wanted to stay with a local business. However, they…read moresold us a new doorbell that has had so many problems. They have come a few times to fix it, but now we can not get ahold of anyone. I emailed Patty on 3/25, then again on 4/3. She never responded. My husband emailed her on 4/10 at 9:49p and she responded at 9:53p. I guess you have to be a male to get a response. Patty, we enjoyed your company for many many years, but the last 3 years have been extremely frustrating. Also, I will attach my first email where I am asking for help.

We've been with Castlewall since our move downtown in 2013. They are truly a customer oriented…read morebusiness. Our inside camera wouldn't connect and Andrew worked with us remotely and when we still couldn't get it to work, he came out the next afternoon. When it still wouldn't connect, we decided to get a new camera (technology moves nowadays at lightning speed and six years is positively antique anymore). He had it up and running in no time. Thanks again for being a great company with great techs and terrific service.

I had planned to use this company to install some Cat6 drops into our home. However, my scheduled…read moretime for an estimate on 2 separate occasions came and went and Tyler (and company) never showed up nor called to alert me that they would not be coming out. Both appointments were confirmed either via Telephone or Email. After the second no-show appointment, that was confirmed via email, I chose to move on and find another company because it seems like Adaptive Technology Solutions is all smoke and mirrors. If a company acts like this when they are supposed to be trying to put their best foot forward to earn your business, I would hate to see what happens once you have hired them and they already have your money. I would look elsewhere if you value your time and professionalism.

I am new to Indianapolis and need it frame TV installed. The Technicians are the best.They were…read morecourteous professional and did not leave until all my questions were answered. I would definitely use their services again and would recommend them to anyone In need of any type of electronic service.If I could I would give them more than five stars.

I had an unsightly dish on the side of my house since I have moved in 6 years ago. Finally decided…read moreto do something about it. Found John and contacted him about removing it. He came over and in no time at all had the dish removed, holes filled, and wires removed. Could not recommend John enough to other people. Thanks so much for your service.

Great alarm company with local monitoring. Technicians are polite and really know their stuff (I…read morehad a really old alarm that they upgraded). I have them at my work place and had them take care of my house as well. Much better service than the national companies and they actually answer the phone with a live employee 24 hours a day! Going to look into cameras with them next.