Too expensive, and there's a catch. I called Pro-core to fix my small self-propelled mower. I…read morealready knew what the problem was before they came -- needed a new drive belt (and of course told them on the phone before they came). But their process is, we come and inspect, charge you $66 to look at it, and if you have them repair it, they reduce your bill by $66. Fine, although again, I already knew the problem, so this whole first step was unnecessary. He comes, charges us $66 to tell me what I already know, then they send an estimate for repairs -- and this is where they get you. In the estimate (total of $259 minus the $66), they charge you for a "Regular service" which is $129 (which includes, among other things, blade sharpen, oil change, fuel filter, adjust height, remove debris, etc). I didn't need any of that -- only the $60 Belt install and $20 belt (all itemized on estimate) -- but the owner says he can't do it without charging the $129 as well (very unclear why). Additionally, like any "good" mechanic, they find problems you didn't ask about like telling me I need a new blade (another $40), despite again, paying $129 for blade sharpening. Bottom line, they got me for $66 for doing absolutely nothing but telling me what I already knew. Goes without saying, I wouldn't use this service. Try to find a smaller repairman that doesn't require a service visit/charge unless you truly don't know what's wrong with your mower.

I selected Pro-cor because I really liked that they repair on-site! No hassel having to deliver my…read moresnowblower to their location. The communication and service was outstanding. Will came out, quickly diagnosed the problem and kept me well informed throughout the process. The work quality was outstanding, and pricing was excellent​. I highly recommend this company for all your small engine repairs. Thank you Wil.

Great service and professionalism. Have used this company many times and plan to keep doing such…read more Never disappointed with the service, time or costs associated with my tools maintenance and repairs. Keep doing great work Mike!

Mike is a pro with decades of experience. I've used him many times over the years and he has…read morealways gotten the job done fast and affordably.

M&R came out on a Saturday and took gas that was at least 8 years old out of a portable generator…read morethat had not been used in at least that long. They then performed the routine maintenance and got it running again. They showed me how to run it as well. They could have upsold me a new battery and installed it, but chose instead to tell me to wait until it was needed rather than worry about keeping it charged or letting it self-discharge. I highly recommend them and will use them again! Thanks! (Cross posting to other review sites!)

prompt, informative and effective if it can be fixed. if not he can make a good recommendation…read more he helped me once while my husband was hospitalized, right before a snowstorm and for that I am eternally grateful!

Very good experience with Pions, I reached out to them via the website and the owner Scott got back…read moreto me quickly and I and sent an inquiry late in the afternoon. He was able to send out a technician the following day, they were able to squeeze me in as someone was out that way. The technician identified the problem quickly, and advised that the office would call me to discuss the part ordering. A few days later (delay due to holiday) they called, advised the cost although word to the wise just get clarification on if the price quoted is for the part or both part and labor, it will avoid any misunderstandings on both ends. The fix wasn't inexpensive but it was a lot cheaper than getting a new oven. They do service bosch/thermador my thermador was well out of warranty and the oven was in the house when we moved in 7 years ago so we have no idea where the oven was originally purchased. Given I had some challenges with another appliance repair company a few years back and even getting some to even call me back was also a challenge I was please to run across Scott's team. I would happily call them again was pleased with the responsiveness.

Absolutely superb, professional service. The price was more than fair. I called and the dryer was…read morefixed within an hour. Not only did he fix the dryer, but he cleaned and serviced the dryer at no extra charge. Plus he educated me on how I could better maintain the dryer so that he wouldn't have to come again. It doesn't get any better.

We are quickly becoming a regular client of Sam's. It's our Samsung fridge for now, but we know who…read moreto call for whatever else needs servicing in the future. Sam is the best. He is responsive, trustworthy, and reliable! I'm usually in the room when he works and he shows me what is going on and walks me through it. Without any hesitation, I would recommend Sam to anyone who is searching for an appliance repair professional.

Manni is truly wonderful. I had heard really good things about him in our neighborhood and called…read morewhen our double ovens abruptly stopped working. He was able to come out AND fix them same day which was great! Everything I heard was true...he is pleasant, patient and pointed out a safety issue we are now on top of. We will be keeping him on speed dial.

Manni has been my appliance saver for over 15 years and two houses. He is super responsive and if…read moreit is an emergency will make every effort to come right away. I have a built in Fridge that is very large and difficult to work on and he was able to get the water to work. It took a couple of visits because of parts, but he did it. Today my double oven was not working and he got it running until the part comes in. Both units are older high end units. No hidden fees, no overselling, just fair pricing. I can not recommend him enough.

So I own a landscaping company with quite a bit of equipment. Our blowers go out, our mowers need…read morefixing (commercial and push mowers), as well as everything possible. I tried taking things to Virginia Outdoor Power, but their turnaround time is minimum 3 weeks, but often it ends up being at least a couple of months. Because my business depends on my machines, I couldn't wait. Luckily I met Johnathan, who is extremely responsive, and is as convenient as it gets. He gives me the best pricing in addition to usually repairing my equipment and returning it the very next day. If he has to order parts, he texts or calls me and then constantly updates me. I haven't had to have him check out a repair he's done at all, but I know if it were the case, he would be more than happy to take care of it. Before checking out other places, check with NOVA Mower Repair first!!

I contacted Nova Mower Repair by email to get a quote to have my riding lawn mower serviced. The…read moremower started and drove fine, but my blades were bad and the deck needed to be leveled. Jonathan responded that they could do the repair but the pickup of my mower and the estimate would be $150. The $150 would be deducted from the cost of the total repair. I agreed and he came to pick up my mower. I wouldn't say the repair was quick because he had my mower for a couple weeks. No big deal since Spring was coming and I figured they were pretty busy. Still, I got no updates from Nova Mower Repair until I requested a status on my mower. Again, this was after a couple weeks had passed. Shortly after I asked about the status, the repair was completed and my mower was returned. I was told that the engine had been serviced, the deck had been leveled, and my blades had been sharpened. Jonathan also mentioned that my belt needed to be replaced. I thought that it was odd that he didn't replace it for me since assumed that would have been included in the repair that he performed. Total cost of the service was $300 (minus the $150 I had already paid). The cost sounded steep, but I was happy not to have to fix the mower myself. Unfortunately, when I attempted to cut my grass I noticed right away that one of the blades was cutting lower than the other, which meant the deck hadn't been leveled. Also, the blades seemed to be struggling to spin. Not only did it sound awful, but it also caused piles of cut grass to just sit on top of my lawn. (I've got a mulching lawn mower, so that is not supposed to happen). To make matters worse, I discovered that the brakes no longer worked. I asked Jonathan about the repairs made to my mower but he didn't seem like he was interested in elaborating. The bottom line is I ended up have to replace my blades, replace the belt, and level the deck myself. Jonathan was a very nice guy on the phone and in person and I appreciate the fact that his company will pick up and deliver your riding mower. He also gave me some great advice about where to get a good weed eater and what brand to buy. Sadly, I was disappointed in the quality of service I received. I expected to have my mower returned to me in better shape than when it was picked up but that was not my experience. Your mileage may vary.

Dan worked over and above to get the plumbing issues resolved in our church. He stayed and made…read moresure we had working toilets for upcoming meetings the next day. He took care of all of the issues! I could not be more pleased! Good Work! I am keeping their number handy. :)

You be the judge. $789 for about a $100 part and 15 minute repair and at least one lie, and the…read moreother either a lie or perhaps not correct diagnosis. a)told pipe would be cut to change a valve, then when asked why pipe was not cut was told "exact valve " was found, not need to cut pipe. I consider that an insult to my intelligence, but due to circumstances as below, I allowed it. b)rust on top of hot water heater was from a previous valve leak. perhaps, but evidence points to the anode. Do not know if my age, bad hearing, gout flare up , making it difficult to work, prompted the above. DETAILS:Estimate/appointment scheduled on a Friday for 8-11 am next Monday for gas hot water heater issue, and perhaps replacement , upon cost /benefit analysis. Inasmuch as I scheduled 2 more appointments , after that, I texted, I same day as well as over the weekend, requesting a shorter window. No response, then "office closed on weekends".CO,. WANTS ME TO SPEND ALL DAY FOR 3 ESTIMATES EG, IF THE 2 OTHER COS ALSO HAD 3 HR WINDOW, MY WHOLE DAY WOULD BE SPENT AT A RENTAL PROPERTY WHILE THESE GUYS THINK THEY CAN CHARGE $800 FOR 15 MINS. UPON, receiving est. I said ok, since I was convinced diagnosis was correct, and he gave me age of tank, 10 yrs, not 20 as feared. Stated I would cancel the other estimates- not my style to waste people's time, and for reasons below. Plumber seemed puzzled that I had scheduled 2 other appointments. Next day, part installation date, I asked how long it would take , since I was concerned about their parking without a permit. Advised no more than one hour. I joked $800? Plumber threw arms in air, like "you approved it". NEXT TIME ANY SUCH CONTRACTOR, WHO MAY BE ESTIMATING BASED ON PERCEPTION OF CUSTOMER AND THINK SHORT TERM PROFITS, WILL BE WASTING THEIR TIME EG I WILL GET 3-4 EST. IF BY CHANCE THEY ARE ALL WITHIN SAME RANGE, I WILL FLIP COIN, AND ON MY OWN VOLITION WILL SEND $150 TO THE LOSING BIDDERS. Job took about 15-20 minutes. $789. judge for yourselves. and being a stock market trader, and holder of options that were diving , I knew I was being hosed about $200-300 but I did cost benefit analysis, better to be hosed , 300, and not being able to unload stock options when diving. If not for the "cutting Pipe" , and "rust from leak" , stories, and had the at least cleaned the rust and applied some oil to slow rusting, and showing some good faith, it may have been ok. I will be replacing the anode in near future, as well as all condo valves/ faucets. Have had rental properties in past, still have a couple, including residence. I do not believe I will be using short term thinking plumbing company. (had plumber/hvac man, unfortunately he passed last year) Hopefully , this is constructive criticism, since I am not one to deprive one of earning a living. their prerogative- $18k loss stock mkt loss in 2 days, 800 is drop in bucket, not that I don't value money. Worked for $30/week, 60 hrs,. at age 20, managing, cleaning, cooking at restaurant. No choice, was loyal to family biz, until I got wise and year later, managed another restaurant at $160 week, for 40 hrs, and benefits/previous restaurant closed same year. Being an economist, "the market brings everything to an equlibrium" and the bad ones do not survive. However, some do not care. "take it or leave it" or give estimates based on whether they can get away with such. There is a reason some plumber are booked 2 weeks out and these fellows were available the next day. And reiterate, 3 hr window, and closed on weekends- too much to say more. in message. In retrospect and clearly BUCK STOPS WITH ME. As alluded to above , at the end of the day as they say, the loser will not be me. Other 2 companies I had appointments with state upfront their work guarantee. This company, verbally guaranteed the work but nothing in writing, but invoice does remind one of "mechanics lien I not paid". Perhaps I should have put more weight on the 1 star reviews on yelp, with no response to the more serious allegations. The fish starts smelling from the head.