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    Home Appliance Care

    3.0 (10 reviews)
    Open 8:30 am - 6:00 pm

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    7 months ago

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    10 months ago

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    11 months ago

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    1 year ago

    Arrived on time. Professional and courteous. Technician was thorough and explained the procedure and answered my questions.

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    1 year ago

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    Topline Appliance Services

    Topline Appliance Services

    (10 reviews)

    My GE washer, less than a year old and still under the manufacturer's warranty, developed a major…read moreleak. Called GE Appliance and Service phone number at 1-800-GECares (1-800-432-2737). I was scheduled for an appointment through Bodewell, a company that manages and handles the service repair requests for GE (phone 833 426339355, yes it was a long phone number). Bodewell in turn, scheduled an appointment time with Topline Appliance Service (571 505 5580). I am not going to go into the details, but one should know that they are dealing with 3 levels of "paperwork, authorizations, and communications." Be sure that you know your CASE NUMBER if you run into any issues. GE will want this information. I am not going to sugar coat the process, it took from January 27th, when I first called in my repair to February 17th to finally get my washer repaired. There were many phone calls in between. There definitely is a communication issue, however, the good news is that Topline Appliance Service did an excellent job with the repair. Fahim, Jawid, and there was a third technician whose name I didn't get, did an outstanding job with servicing my washer. They even pointed out to me that the original installer of my new washer mixed up the hot and cold hoses. They adjusted the hoses for a nominal fee. My suggestion to anyone going through this process is to be proactive with your communications with these 3 companies. Re-confirm appointments ahead of time to be sure that there are no last minute changes, to also keep a log of all phone calls and to be proactive, do not wait for them to call you. I give Topline Appliance 5 stars for the great job their technicians did, but only 1 star for the three companies involved in the process. Update since I posted this review. GE customer support just sent me an email dated 17 Feb 2026 at 544 pm to follow up to see if the issue was resolved. Let me add their phone number as a reference: GE Appliances Consumer Relations 1-800-386-1215 option 4 and enter case number

    Topline Appliance did an awesome job fixing my refrigerator. Jawid called and said he was on his…read moreway arrived when scheduled. Very professional, had to replace compressor work was very clean and took provide in his work. Did a final check of the fridge and freezer was cooling properly. I would recommend this company to friends & neighbors. Thank you very much Gary W

    S & E Appliance Repair

    S & E Appliance Repair

    (143 reviews)

    S&E Appliance Repair saved our Christmas! We woke up Christmas Eve to continue our cookie baking…read moreonly to find that our gas oven was broken. We called many nearby appliance repair companies with no luck (either closed or only available after the holidays), until we gave Sammy a call. He answered the phone quickly, gathered basic information of our issue, and told us he'd be able to be at our place in the next couple hours. Not even an hour later, Sammy arrived. He quickly assessed the situation, disassembled the necessary parts, fixed the problem (loose igniter cable), reassembled the parts he disassembled, quickly wrote up our receipt paperwork, and was out the door! He was friendly, professional, and efficient. He truly saved our holiday season! My husband and I are very grateful and will be recommending his services to friends and family. COVID Precautions: He arrived with a mask and was very respectful of our requirements to wear shoe covers we offered.

    **1 Star** **Deeply Unprofessional & Zero Follow-Through**…read more Last week, my partner and I hired this company to repair our 1.5-year-old washing machine that suddenly stopped draining. A technician came out the same day, diagnosed the issue, charged us the diagnostic fee, and we even tipped him. He told us he'd be back the next day after picking up the replacement part. And then... absolutely nothing. No update. No call. No text. No follow-through. Two days later, we called *them* -- only to be casually told that he "had to order the part" and that it would be Monday or Tuesday before they could return. Monday came and went. Tuesday came and went. Still nothing. After multiple calls from us, the company finally admitted **they never even ordered the part at all.** Not the first time we'd asked -- only after pressing them for answers a week later. No apology. No sense of urgency. No ownership. Just a vague "maybe later this week." This has been one of the most unprofessional, disorganized service experiences I've dealt with in a long time. We're now a week into this mess, completely without a functioning washing machine, because they simply didn't do what they said they would do. **Save yourself the frustration -- look elsewhere.**

    Home Appliance Care - homeappliancerepair - Updated May 2026

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