The process of dealing with my insurance company on a water damage claim has been difficult. NICS…read morehas been a major help in navigating this industry. Without Preston's knowledge and guidance I don't think I would be where I'm at currently with this project. I'll keep everyone posted on the progress of my project and how NICS follow through is after construction has started.

They are working with our insurance company and adjusters to handle hail damage at our houseread more

Executive Restoration was amazing. We had used another company for remediation but, although they…read moredid a good job, we felt the need to follow up with an inspector. David verified what was done correctly but he suggested an additional procedure for the missed remediation that most companies don't have. He made us feel very calm by reassuring us that everything would be fixed. When he was done, we were so happy to see the difference and how every spot was completely cleaned and treated. We highly recommend this company because they do remediation but also inspections and they care.

Dave and his team did an awesome job with my crawlspace mold remediation and moisture barrier for a…read moregreat price.

Unfortunate things happen. That's life. We all need help sometimes. When you need help, this is not…read morethe company to call! They turned a mishap into a full fledge nightmare. Freddy and Jason showed up in this horror show. And they both turned into the Predator. I had a project manager Scott Gainey there at ServPro. He was Freddy and started this nightmare talking about my claims adjuster telling me he was the worst person ever to handle my claim, he preferred not to work with him. Then he insisted on seeing my estimate which I was not comfortable with because he was behaving like a greedy grabber predator. Seeing the estimate would allow him to deplete all funds available. When I was slow in turning over my estimate he stopped calling us back. Ok in comes Jason from Friday the 13th, he is the company owner of this Cabarrus County franchise, John Fisher. He was even worse. He accused me and/or my husband of letting a contractor urinate on the floors, so we could delay the claim. He chopped us to bits with that statement. His reasoning from what I gather was because "Scott got us a place to stay!" That was the most ridiculous statement I had heard since "there was no collusion. " We are not, I repeat we are not staying at Scott's house or with his granny. My Insurance company has footed the bill where we are staying. As they should because this is on the policy as a coverage. How did this man become a savior? He didn't do the minimun required for an okay job. Much less go above and beyond. Uh, return a phone call, a text, a smoke signal. That is the least of courtesies in business. Be professional no matter what transpires. My home was to be treated with an antimicrobial to stop the spread of mold due to a flood. I have included a picture of mold that developed after my "treatment" was allegedly applied. I now have mold on my ceiling and walls. The walls and floors are still wet in various places. Also I have included a picture of how they took care of my content removal. My property was thrown in garbage bags and put outside my house. They want payment for treating my property like garbage. These were the wet clothes I was billed by ServPro to be cleaned. I was later told they cleaned nothing, only after I asked about clothes damaged that were supposed to be treated during my initial consultation. I was told I can find my items in these garbage bags outside. At this moment the bill has not reflected a reversal of the fee for cleaning my clothes. My review could go on, however I will stop at this point because there were so many things done wrong at this point it's just infuriating. My tip is learn from my experience. Horror movies are fun because they are not real. No fun when they come true. Don't go here. I would give minus stars if I could.

After a quick search on the internet I found this local company. Very professional and friendly…read morestaff. They made the whole process of working with my insurance easier than ever! I never thought that I would've gotten to return home as fast as I did after the amount of flooding that happened while I was away from a burst pipe. I fully recommend these guys to anyone.They're the only company I would recommend to anyone and would definitely use again! Thank You Servpro!

Jaime and his team helped us out after we had water damage from Hurricane Helene. His team was…read moreprofessional, on time and super easy to work with. After his work it's like the damage never occurred. Attached are before and after pictures.

ERT responded promptly and consistently throughout my Master Bathroom water leak mitigation and…read morerestoration project. They communicated with my homeowners insurance company quickly and effectively for estimates and payments. Pricing was very reasonable for wall repair, painting, and ceramic tile replacement and Jaime was very responsive to all of my concerns throughout the project. I am very pleased with their work results, attention to detail, and quality of service. My Bathroom looks better than when they started! I highly recommend Emergency Response Services for bathroom restoration work.

Please hire these guys if you have any mold issues! we had 2 previous inspectors that still missed…read moremold in our house and I was still super sick. in addition to being great inspectors, they really know what they are doin remediating it also. I researched for hundreds of hours and these guys were knowledgable, thorough and reasonable in their pricing as well. They know what they are doing and don't try to scam you. they were also very patient and empathetic really understanding my anxiety and fear from being ill. you can't go wrong with Cardinal.

We used Cardinal Restoration for water remediation and then they renovated our bathroom. The…read moreremediation team was so clean and kept our house so clean during the demo and remediation process! They lined all of our floors with paper and had fans and plastic to keep the dust at a minimum; thanks Reuben for overseeing this part of the work and your excellent communication! Next, we worked with Drew as a project manager for the rebuilding part of the project. Drew was very patient with us as we selected products and did end up changing small details along the way. We completely changed the look of our bathroom and it turned out perfectly! Cardinal knew exactly how to navigate this process with insurance which made things go very smoothly.

Thomas did a great job and was a pleasure to do business with. He was able to remove scuffs from…read moremy bumper and detailed my car inside and out over several hours at my workplace. I will be using his service again.

Thomas came to my home to detail my car, he did an amazing job. He was very genuine and personable…read more He was detailed, even noticed things I didn't notice about the interior. He was very efficient and time friendly. Highly recommended this business!

My cousin has been living at these apartments for about a year, and she loves them. She hasn't had…read moreany issues as of yet, and everything goes smoothly with her. Other residents are respectful, and there are no issues or fights with anyone that she knows off. I cam for the first time on a Saturday to enjoy the pool. The pool is located right in the middle of the apartments and behind the clubhouse. It's super easy to locate. It's a big pool and kind of reminded me of a lazy river. Has a section for small kids to be able to stand up and play in. Different little spots for you to go explore and venture in. It wasn't crowded and had plenty of room to swim in the pool. They have 2 grill areas and tvs around the area. They have corn hole to play at and a little grassy area. Bathrooms are super clean and easy to locate within the pool area. Def will be back. Loved the ambiance.

I was over charged for on move out and they claim that furniture impressions on the carpet is…read moredamage. They charged me $700 for new carpet. There are no stains or tears just normal wear. Don't waste your time with these people they don't care about their residents.

One of the worst places I have lived and I have lived at 3 different places in the Charlotte/metro…read morearea. The residents are overwhelming the same "culture" let's put it that way. Every night I hear thumping of music from SUVs, every day I hear children running and screaming. About once or twice a month I hear women yelling at each other in the parking lots. Every night I hear motorcycles revving and being extremely loud. To put this in perspective I used to live in college-type apartments with college students and they were never as loud as the residents that live here. The staff is utterly incompetent and answers only to their select residents they are friends with. They treat residents like they are sub-IQ and if you ever have an issue with something they will put it off until the last minute. They cut you off when speaking on the phone and they never fully answer any questions you have. The residents here are the worst problem, I cannot even drive through the parking lot without someone almost side swiping me going 60+ mph. I've had multiple occasions where people have almost hit me, and one occasion where a lady did hit my vehicle going extremely fast. I have also had multiple instances where authorities have been involved due to false claims by a single minority resident. I have had claims that I own a dog making noise (which I do not own a dog, it is clear on my lease agreement). It is clear they are on the side of certain individuals and stick up for their own class of people. I have also had an instance where people were putting notes on doors making assault claims for someone leaving an empty soda on the floor. People have admitted to doing this yet no punishments at all for the ones that did this. People smoke marijuana constantly and that is the main smell you will get used to smelling. Police constantly patrol and are constantly called out for various things. The maintenance staff is also incompetent. You have to practically beg them to do ANYTHING. I have filed over a dozen requests for work to be done which was never done by the previous tenant. I had to file a request to have my shower cauked which should be routine maintenance. They are also extremely nosy and ask questions about your business which is very unprofessional. This is NOT a kid friendly place, this is NOT a safe place, I feel threatened living here.

We are moving out as soon as we can. At first, we enjoyed the property. The pool is very nice as…read moreis the club house. The actual apartment is very nice. It is in a convenient location. Unfortunately the property is located across the street from a lesser quality ( subsidized option) complex. It draws an interesting crowd. Many times you will see sketchy looking people roaming around the street in front of the complex. It reminds me of an inner city street corner on some nights. We did not realize this before choosing to live here. We have two trashy neighbors- one apartment who fights constantly (then has loud sex) and one that has proven drug activity- we had to call 911 for the ambulance because she was hallucinating and knocking on our door for help. There have been multiple car break ins, and a stolen vehicle in the parking lot. There was also an armed attempted robbery. The office only informed us of the car break ins- not of the other instances! The good thing is fellow neighbors do have each others back and spread the news on things like this. People from the neighboring complex also try to utilize our amenities because they don't have any. Now we know why the management doesn't live here. I am afraid going to/from my car at night!!! Also- there is no assigned visitor parking, just "parking." So visitors are always parked in the close spots, especially at night. Very irritating when you're trying to carry things in from your car!!!

I recently worked with this SERVPRO of North Rowan County/Salisbury and the office staff was…read moreterrific in getting back to me with the information I needed quickly.

Not at all happy. I was told I would have 4 workers, 2 men and 2 women for 2 days at a cost of…read more$1,020,00. It was a rental house that was filthy and had cigarette smoke on everything. It needed to be thoroughly scrubbed clean. First day 2 people got sick so they finally got 3 people for 1/2 day. Next day I believe 2 people. Next day 1 woman and the next day one woman. I never got the 64 man hours I was was quoted. Many, many areas of the small 2 br were never cleaned. He wanted to come back again but by then I had had enough. I paid him a total of $800 which I think was still $200 too much. They may be great for was or fire damage but not for regular cleaning. PC, Kannapolis